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EA_Cade replied to FUT20 Champs speedup lag
Hi @StalwartDiomedes,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time..
2:30 pm, February 7, 2020 Technical Issues

EA_Cade replied to FUT Champs reg
Hi @DAVE-HUNTER-88,I'm showing you redeemed access Saturday and played no games during the Weekend League. -EA Cade View in thread ..
9:00 pm, April 24, 2020 Technical Issues

EA_Cade replied to FUT Champs Points not reedemed
Hi @Vodril,The deadline for points redemption is on Saturday at 0700 UTC. If you redeemed points on Friday of last week they were for that Weekend League. -EA_Cade
6:30 pm, February 28, 2020 Technical Issues

EA_Cade replied to FIFA POINTS redeemed on origin never appeared in-game.
Hi @obzenmc,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter. -EA_Cade
3:30 pm, December 7, 2019 Technical Issues

EA_Cade replied to Disconnected in the middle of the game
Hi @joao6verde6,Everything looks good there. Since you have already performed the most common steps please try these more advanced steps http://bit.ly/PSTroubleshooting to see if they resolve the issu..
9:30 pm, April 3, 2020 Technical Issues

EA_Cade replied to Disconnected after full time
Hi @Sligh_Ahmed,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
7:00 pm, April 25, 2020 Technical Issues

EA_Cade replied to Connection very bad although network works fine
Hi @Coolphon_12,Thanks for that information. Since you have already performed the most common steps please try these more advanced steps http://bit.ly/PSTroubleshooting to see if they resolve the issu..
10:00 pm, April 9, 2020 Technical Issues

EA_Cade replied to Code redeemed no pack rec
Hi @markeaton13,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, April 2, 2020 Technical Issues

EA_Cade replied to Claimed packs disappeared
Hi @gondanieldegal,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, December 21, 2019 Technical Issues

EA_Cade replied to Career mode financial takeover
Hi @lukecun11,Best I can advise is to sim a few weeks to see if the Financial Takeover shows up. If not, check other save files to make sure it wasn't redeemed there. We have no ability to grant conte..
4:30 pm, March 18, 2020 Technical Issues

EA_Cade replied to Career mode Stamina (FIFA 20)
Hi @Guiseley13,Are you using a constant pressure tactic? Last year people grew accustomed to high pressure tactics not draining stamina as much as it should have so when it was changed to be more real..
6:30 pm, November 26, 2019 Technical Issues

EA_Cade replied to Captcha Verify Error
Hi @mrsmeds99,Sorry for the delay, is this still happening? -EA Cade
7:00 pm, March 31, 2020 Technical Issues

EA_Cade replied to Account Hacked and all my players sold - Support can't support me
Hi @linas21,I'm sorry that this happened to you, unfortunately it appears that when you resumed your case the advisor you spoke with didn't see that it was already escalated to the missing items team ..
10:00 pm, April 30, 2020 Technical Issues

EA_Barry replied to سوق الانتقالات في التطبيق مجمد
@iakolk At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk ..
8:00 am, June 5, 2020 Technical Issues

EA_Barry replied to خسارات الاتصال
@ll_Mh_ll At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezy..
3:30 pm, June 8, 2020 Technical Issues

EA_Barry replied to Robbed/Scammed??
@kenzor313 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, pleas..
12:30 pm, April 1, 2020 Technical Issues

EA_Barry replied to I’ve been scammed
@Li0nk1ng2002 All players are treated equally so we will not be able to just give you some in-game currency. We hope you understand. ----------------------..
2:30 pm, December 2, 2019 Technical Issues

EA_Barry replied to I've been scammed
@standeman8864 Never EVER give anyone your account details. There are two people who need your account details, you and us; and we already have that info. -------..
4:30 pm, December 27, 2019 Technical Issues

EA_Barry replied to I bought and redeemed an origin code for fifa points from g2a and I need help
@gharbzzz Please see the following link for info on Trusted Retailers: https://help.ea.com/en-us/help/faq/where-to-buy-ea-games-v2/ Thanks. --------..
1:30 pm, December 3, 2019 Technical Issues

EA_Barry replied to FIFA 20 crashing on start up
@bluephoenixmedia Temporarily disable your antivirus/malware software and then perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/..
1:30 pm, November 25, 2019 Technical Issues

EA_Barry replied to Elvett mérkőzés
@Dorcilife At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jez..
3:00 pm, June 8, 2020 Technical Issues

EA_Barry replied to Cheating Player PC
@MASTEROC7_IR Suspected cheaters will not be named and shamed here. Thread locked.
2:30 pm, June 21, 2020 Technical Issues

EA_Aljo replied to connection to your
Hi there, @ahmedhere321. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
8:30 pm, March 16, 2020 Technical Issues

EA_Aljo replied to Voucher Code Fifa 20 redeemed
Hi there, @petrovicn98. What system did you get the code for and where did you get the code from? Thanks!
4:30 pm, March 24, 2020 Technical Issues

EA_Aljo replied to Got transfer market banned
Hi there, @UnclaimedCord34. For help with banned accounts, please see this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Thanks!
7:00 pm, January 27, 2020 Technical Issues

EA_Aljo replied to Account got hacked can someone help.
Hello, @thesneakywolf. You're welcome to contact support and have another investigation performed. They will do 2 of them. ToS doesn't just check for lost items. They investigate how they ..
4:00 pm, April 9, 2020 Technical Issues

DylanHerrera1983 replied to [Squad Battles] - No Points for a win
Product: FIFA 20Platform:Microsoft XBOX OneWhat is your gamertag/PSN ID? DYLANHERRERA13Which mode has this happened in? FIFA Ultimate TeamWhich part of the mode? Squad BattlesCan you tell us the date ..
8:30 pm, January 12, 2020 Technical Issues

Dutchbandito replied to People complain about EA what about the UEFA on November 6, 2019 12:17AM
its comedy capers with these uefa rigged refs. Second goal chelsea clear offside where was the line replay on television????????? Chelsea player —-> FOULS blind before blind makes his move. Yello..
12:30 am, November 6, 2019 Ultimate Team General Discussion

Dutchbandito replied to People complain about EA what about the UEFA on November 6, 2019 12:17AM
its comedy capers with these uefa rigged refs. Second goal chelsea clear offside where was the line replay on television????????? Chelsea player —-> FOULS blind before blind makes his move. Yello..
9:00 am, November 6, 2019 Ultimate Team General Discussion

Dutch007 replied to When Is The Vinicius SBC Out on November 9, 2019 6:55AM
Brunjes_FC wrote: » Why is anyone who votes for Willian a “BPL sheep?” I have a couple reasons to take Willian over Vinicius: 1. I have Neymar on LW and Sterling on the RW. I have no use for Vi..
7:00 am, November 9, 2019 Ultimate Team General Discussion

Dustykingz227 replied to Speed Up lag PC
My connect (((( I’m Russia ((( help ..
5:00 pm, January 4, 2020 Technical Issues

Dustykingz227 replied to Huge Latency [FIFA20 FUT Online games]
@EA_Cade Imput Lag ( DNS 1.1.1.1 , DNS 8.8.8.8 ) MTU 1480 PPPoE Connection , the server where is the connect Stockholm Ping 48 , please send this information to the developers!!!! There..
9:30 pm, April 17, 2020 Technical Issues

Dustykingz227 replied to Connection
My connections F27B8B3E-7396-453D-8..
5:00 pm, January 4, 2020 Technical Issues

Durrani13 replied to Is Carvajal really an upgrade over Semedo ? on November 6, 2019 11:15PM
Carvajal better than Semedo?!?! What drugs are you guys taking?
11:30 pm, November 6, 2019 Ultimate Team General Discussion

Durrani13 replied to India National team on November 9, 2019 3:09PM
Moose Factory wrote: » Nzfrules wrote: » Looking forward to your kind support Hahahaha!!!.
3:30 pm, November 9, 2019 Ultimate Team General Discussion

Durrani13 replied to Drag back Fut champs on November 9, 2019 4:31PM
Goalrush wrote: » Jrmcsorley85 wrote: » Goalrush wrote: » Knowlesdinho wrote: » Complain about it relentlessly but still play it week in week out champs. 1st time I redeemed me qualificat..
5:00 pm, November 9, 2019 Ultimate Team General Discussion

Dunkirk replied to Legal action possible? on November 5, 2019 10:12PM
FBI needs to investigate these crooks immediately
10:30 pm, November 5, 2019 Ultimate Team General Discussion

Dronegan replied to My 7 day ban continues but at least I know why...EA told me there is 8 days in a week! on November 6, 2019 11:39PM
Max_1899 wrote: » Dronegan wrote: » EA does not scan any memory, processes or in-game files on your PC. That is also the reason why they can´t get rid of the amount of cheaters on the PC section..
12:00 am, November 7, 2019 Ultimate Team General Discussion

DrBaronWill replied to *****supere.ml
Even doing your step by step, I couldn't solve my problem. Can you help me? I'm with the exactly same problem as were you. ..
6:30 pm, January 6, 2020 Technical Issues

Doub13emTee replied to What did you pack from your Div. Rival rewards #7 on November 7, 2019 7:57AM
WalkoutPulled Kimmich, Donnaruna and Semedo. 82 rated worth over 40k?
8:00 am, November 7, 2019 Ultimate Team General Discussion

Domination replied to Why we can't change our club name in FUT ?! on October 1, 2019 12:16PM
My club name used to be Domination. Had it for years on every fifa I played then all of a sudden EA made me change it 1 day after logging on because it is now deemed to be a censored word. Wasnt happ..
12:00 pm, November 5, 2019 Ultimate Team General Discussion

DomWHUFC92 replied to CUSTOM TACTICS AND IN GAME SUBSTITUTION GLITCH
Me too, exactly same issue in Rivals, WL, even Draft which was a waste of an entry when you can’t make a sub ..
11:30 pm, July 1, 2020 Technical Issues

Dinksy replied to UCL SBC 81+ tonight confirmed on November 6, 2019 2:54PM
will be untradeable anyways
3:30 pm, November 6, 2019 Ultimate Team General Discussion

Dinksy replied to UCL SBC 81+ tonight confirmed on November 6, 2019 2:54PM
will be untradeable anyways
3:00 pm, November 6, 2019 Ultimate Team General Discussion

Dinksy replied to SBC TONIGHT CONFIRMED on November 8, 2019 11:38AM
well this has to happen to now after the Vardy SBC release. There's gonna be no 83/84s left on the market!
12:00 pm, November 8, 2019 Ultimate Team General Discussion

Didekfilip replied to [PC] Controls resetting in "KICK OFF" mode.
Hi, i want to play fifa 20 on a pc with xbox 360 controller but i plug in and try to play and it like dont detect my controller, my controller in another games it works, can you help me? here is a pic..
10:30 am, February 18, 2020 Technical Issues

Didekfilip replied to Controller issues fifa 20
Hi, i want to play fifa 20 on a pc with xbox 360 controller but i plug in and try to play and it like dont detect my controller, my controller in another games it works, can you help me? here is a pic..
10:00 am, February 18, 2020 Technical Issues

Dezakiller123 replied to I just got scammed on intagram
I have photo evidence
6:00 pm, April 6, 2020 Technical Issues

DexxHZ replied to [PC] Controls resetting in "KICK OFF" mode.
Good afternoon. Several days ago I have had a serious problem regarding FIFA 20 commands on the original XBOX 360 control connected to the PC. The game recognizes a single controller as two contr..
10:30 am, February 18, 2020 Technical Issues

DexxHZ replied to Controller issues fifa 20
Good afternoon. Several days ago I have had a serious problem regarding FIFA 20 commands on the original XBOX 360 control connected to the PC. The game recognizes a single controller as two contr..
10:00 am, February 18, 2020 Technical Issues