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EA_Cade replied to FUT 20 Friendlies Issue

Hi @zelziusch,That usually indicates an issue with your privacy settings or that one of you is on IPv6. If you can matchmake with randoms but not that friend specifically one of you is on IPv6 and nee..

5:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to FIFA20 :Can't play with a friend online we both have PS4 pro :(

Hi @Lugstar1,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FIFA 20-Crashing (online matches)

Hi @BrianTeam44,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

7:00 pm, March 6, 2020 Technical Issues

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EA_Cade replied to FIFA 20 freezing when start a match

Hi @BotevVratsaFC,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

7:00 am, June 21, 2020 Technical Issues

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EA_Cade replied to FIFA 20 for PC Stuck in Pre-match training

Hi @CSmitty1919,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_ClearAlso, have you tried repairing the game by right clicking it in the Origi..

10:00 pm, April 9, 2020 Technical Issues

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EA_Cade replied to FIFA 20 crashes on match start

Hi @Zachsby,Looks like your video card is crashing, have you updated your drivers lately? -EA Cade

5:30 pm, June 8, 2020 Technical Issues

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EA_Cade replied to FIFA 20 crashes before any match after the update

Hi @lenekk69,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

6:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Stuck in pre match training

Hi @OmageC,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this persi..

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Consistently freezing during Online matches.

@aBoxofJujubis Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by D..

5:30 pm, January 19, 2020 Technical Issues

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EA_Cade replied to FALSE DNF (v2.0)

Hey there, in a FUT Champions match the player who dropped connection is given the loss. There isn't a way to reverse this or replay the match, we can only try preventing it from happening by strength..

10:30 pm, June 13, 2020 Technical Issues

pcUAk
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EA_Cade replied to Every time I connect to the internet via mobile hotspot no online match playable

Hi @anths13apex,Can you connect to your hotspot and then get us a screenshot of the PS4 connection status screen showing your up/down speeds and NAT type? -EA_Cade

7:30 pm, March 19, 2020 Technical Issues

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EA_Cade replied to Draft Token Request

Hi @TomDac,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

6:30 pm, December 6, 2019 Technical Issues

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EA_Cade replied to Division rivals points not adding up anymore

Hi @Ghyu_kjhtr,Sorry to hear it. Are you fully completing the matches or are you getting a connection error? -EA Cade

10:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Division Rivals is broken.

Hi @ODZI14,Division Rivals only matchmakes you by your current Division and location, it doesn't look into your team overall rating in any way. -EA Cade

5:30 pm, June 20, 2020 Technical Issues

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EA_Cade replied to Disconnects from servers while playing a match

Hi @Tjs2903,What system is this happening on? -EA_Cade

11:00 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Disconnecting from the first few matches. PC

Hi @dem757,Not showing any issues at that time on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection..

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Disconnecting from matches

Hi @KremenkoPFC,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

7:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Disconnected twice after scoring

Hi @mepics,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Disconnected from a match when I had already won

Hi @Gallagher893,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Disconnected from 2 draft finals and can’t get hold of an ea advisor

Hi @910599,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

5:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Disconnected draft final and didn’t receive right rewards

Hi @perkinsjames1,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other p..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Disconnected at end of FUT online matches

Hey all, Not much we can do troubleshooting wise at the moment with the connectivity issue presently occurring, what platforms are you playing on? -EA Cade

10:00 pm, April 14, 2020 Technical Issues

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EA_Cade replied to Disconnected at end of FUT champs match

Hi @LiamJehu21,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

2:30 am, June 2, 2020 Technical Issues

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EA_Cade replied to DISCONNECTED AFTER DRAFT ENDS

Hi @MagicDom,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player..

6:30 am, November 24, 2019 Technical Issues

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EA_Cade replied to Crazy Matchmaking and Laggy show!

Hi @Asurada1226,This is being investigated at the moment. -EA Cade

10:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Connection

Hi @Jensen11233,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

9:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Co Op season match making

Hi @ymohanbyne695,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Can’t get into rivals matches

Hi @Jamieando1,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Can't play FIFA 20 online with EA child account on Xbox one

Hi @gro1900,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to ..

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Can't Play Friendly with My Friends

Hi @19gg03,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to y..

9:00 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Annoying Career Mode Glitch

Hi @der4eyhtg,Just to be sure we're on the same page, are you referring to having more than one Team Sheet and not being able to select which team is played when you Sim a match? ..

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to 0 points awarded for squad battle win

Hi @awesomes3,I'm showing the points were correctly added to the tally for Squad Battles points, they just didn't show correctly at the end of match screen. For the missing pack, you'll need to speak ..

2:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to "your squad file does not match that of your opponent"

Hi @KingBeetleJuic,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists?..

8:30 pm, January 10, 2020 Technical Issues

Wsrax
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EA_Cade replied to "press start or esc to play the match" doesn't appear before match

Hi @novaranelcuore,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

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EA_Blueberry replied to Fifa 20 online friendly match bug

@fr0d3X_11    Are you and your friends on PS4 or PC? /Blueberry-------------------------------------------------------------------------------------------------Hey t..

6:00 pm, November 24, 2019 Technical Issues

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EA_Barry replied to Entering a match has been temporarily disabled. Why is it? Can you fix it?

@olsajunior    Match creation has been re-enabled. Thanks for the patience.   https://twitter.com/EAFIFADirect/status/1234061576023334912 ----------------------..

4:00 pm, March 1, 2020 Technical Issues

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EA_Barry replied to Entering a match has been temporarily disabled

@darrelp96    Please try playing again and let us know how you get on, thanks. --------------------------------------------------------------------------------------..

11:30 am, March 1, 2020 Technical Issues

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EA_Aljo replied to getting kicked for "tabbing out"

Hi there, @Minvaljensen.   This change was made a couple years ago. You can't alt-tab out of FIFA during a match. Except for halftime. You can do it then. Otherwise, you'll disconnect from t..

4:30 pm, January 29, 2020 Technical Issues

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EA_Aljo replied to disconnect

Hi there, @paulmaci.   I'll try to help find out why you keep disconnecting from matches. First, are you on a wired or wireless connection?

7:00 pm, April 6, 2020 Technical Issues

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EA_Aljo replied to Zero points in Squad Battles

Hi there, @pascalonegames.   This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained from Squad Battles matches. You can fin..

7:00 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to Winning fut champs games

Hi there, @conor157.   I'm really sorry to hear about this. I know disconnects are very frustrating! Let's see if we can get those to clear up. Is it only happening in FUT Champions matches?..

4:00 pm, March 31, 2020 Technical Issues

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EA_Aljo replied to Why it’s Disconnecting when I am playing rivals match at the mid of the game

Hi there, @aseelyako.   Let's see if we can get these disconnects to stop occurring. First, are you on a wired or wireless connection? Also, what system are you playing on?   Has it bee..

3:00 pm, June 26, 2020 Technical Issues

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EA_Aljo replied to Squad battles

Hi there, @AWILKINS2011.   Did this just recently start happening or have you always had a problem with disconnecting from matches? Also, are you on a wired or wireless connection?

6:30 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to Server disconnects after every FUT champions game

Hi there, @3badee10    Are you also disconnecting in other modes or does this only happen during FUT Champions matches?

10:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Repeatedly disconnected during single player FUT draft

Hi there, @jacob_w4.   Is it only draft matches that you're disconnecting from or does it happen in other modes as well?

4:00 pm, March 31, 2020 Technical Issues

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EA_Aljo replied to Premier League overlay

Hi there, @chrhau1991.   Does this overlay stay on for the entire match?

3:30 pm, March 10, 2020 Technical Issues

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EA_Aljo replied to Please let that go to ea

Hi there, @xyas4ser.   How frequently is this happening? Normally, when you take a loss, it means you disconnected from the match. If it happens often, we should go through some connection t..

5:30 pm, February 14, 2020 Technical Issues

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EA_Aljo replied to Opponent Quit, match lost and no objectives received

Hi there, @daze15.   I'm really sorry for the frustration! How frequently are you disconnecting from matches?

3:00 pm, March 10, 2020 Technical Issues

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EA_Aljo replied to No points given

Hi there, @Ryekurt,   This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained from Squad Battles matches. You can find more ..

3:30 pm, March 9, 2020 Technical Issues

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EA_Aljo replied to No longer have access to the email associated with EA Servers.

Hi there, @dryoo23.   I'm sorry you're having so much trouble with this. You can find the webform here: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account.   If ..

6:00 pm, March 17, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.