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EA_Cade replied to EA servers crashed while I was winning during weekend league and it gave me an L

Hi @abatedhalfling8,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

6:30 pm, June 8, 2020 Technical Issues

4eGk2
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EA_Cade replied to EA Servers disconnect for no reason during a game

Hi @JacksonMagic101,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

3:00 pm, March 18, 2020 Technical Issues

Lm9y8
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EA_Cade replied to EA CRASHED ON ME!!!!!

Hi @Talaleid22,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

4:00 pm, December 14, 2019 Technical Issues

mujnP
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EA_Cade replied to Draws when others rage quit

Hi @richie-mccaff,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

5:30 pm, February 6, 2020 Technical Issues

GEWOb
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EA_Cade replied to Division Rivals keeps Crashing FIFA 20

@19td19td If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is..

2:00 pm, March 21, 2020 Technical Issues

cIkVL
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EA_Cade replied to Div Rivals sped up & unresponsive gameplay

Hi @gl3w,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing t..

6:30 pm, November 27, 2019 Technical Issues

ul60s
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EA_Cade replied to Disconneting Mid game.

Hi @oocraigo,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

8:30 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Disconnects my fit champs games

Hi @Migitfin,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

10:30 pm, December 14, 2019 Technical Issues

0iavd
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EA_Cade replied to Disconnection and loss in Fut Champions after a win

Hi @Kailatah,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Disconnecting leads to losses

Hi @colmfriel,If you're disconnecting from 70% of your squad battle games where only your connection is in play - something is up. Please run the UO trace in these steps http://bit.ly/EA_UOTrace under..

10:00 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Disconnected when playing weekend league

Hi @joao6verde6,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

9:00 pm, March 20, 2020 Technical Issues

KL87W
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EA_Cade replied to Disconnected from the servers after a Fut champions win!

Hi @Maca_880,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

5:30 pm, April 4, 2020 Technical Issues

WNeqx
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EA_Cade replied to Disconnected from game minute 90 while wining!!!!!!

Hi @Urr2Ezz,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..

6:00 pm, June 5, 2020 Technical Issues

Ocu6P
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EA_Cade replied to Disconnected from fut champs

Hi @darraghb101,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

9:30 pm, May 2, 2020 Technical Issues

ir7A3
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EA_Cade replied to Disconnected from a match when I had already won

Hi @Gallagher893,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Disconnected from FCH

Hi @ERNESToo007,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

10:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Disconnected from EA servers 3 times in a row while playing weekend league

Hi @samwalker101851 @quankhuc99    If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's repla..

6:30 pm, June 8, 2020 Technical Issues

BOs7G
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EA_Cade replied to Disconnected at the end of every game and getting a loss

Hi @corsamayorr,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

10:30 pm, March 4, 2020 Technical Issues

x7MQT
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EA_Cade replied to Disconnected at end of FUT champs match

Hi @LiamJehu21,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

2:30 am, June 2, 2020 Technical Issues

ni5CN
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EA_Cade replied to Disconnect in Fut champs

Hi @Orange1245,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

9:30 pm, June 19, 2020 Technical Issues

U8Duc
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EA_Cade replied to Disconnect 4 times whilst winning

Hi @johngilborson,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

6:30 pm, June 8, 2020 Technical Issues

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EA_Cade replied to Disconnect

Hi @Billy9481,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to DNF after Opponent quit in Weekend League and game froze

Hi @arhturwoodhouse,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

3:30 pm, December 7, 2019 Technical Issues

WKEPG
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EA_Cade replied to Critical block during the games

Hi @JackRiaz,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Constant speed up lag in every single game

Hi @JoshEll2002,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by D..

5:00 pm, June 2, 2020 Technical Issues

maWed
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EA_Cade replied to Connectivity Issue

Hi @SneakyTurtle2023,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..

10:00 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Conection loss on pro clubs

Hi @tcajmv,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

5:30 pm, April 9, 2020 Technical Issues

4Lhki
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EA_Cade replied to 4-0 up in weekend league, opponent disconnects and I don't get a win.

Hi @Dude_PJ,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..

5:00 pm, June 5, 2020 Technical Issues

Prgs5
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EA_Cade replied to 3 Champions disconnections without network problems

Hi @Evalios68,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

7:30 pm, January 25, 2020 Technical Issues

YUHKd
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EA_Cade replied to 2-1 up in the 117th minute disconnected and lost

Hi @IronCharlstar,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

4:30 pm, May 1, 2020 Technical Issues

SP9aj
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EA_Cade replied to * Div Rival

Hi @Goosterrooster2,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

8:30 pm, January 7, 2020 Technical Issues

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EA_Barry replied to No loss

@EzzieDENoob    If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them. https://help.ea.com/en-us/help/faq/report-players-for-che..

3:00 pm, April 24, 2020 Technical Issues

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EA_Arrenai replied to Very low latency fifa 20 pc

Hey there, @Akanyom. I apologize for the wait on this.   Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss.     Can you t..

6:00 pm, January 24, 2020 Technical Issues

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EA_Aljo replied to loss of coins

Hi there, @Evanmanukearney.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..

3:00 pm, March 18, 2020 Technical Issues

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EA_Aljo replied to game disconnect when won

Hello, @Hoptune.   Thanks for reaching out to us. We don't have the ability to modify your record so we can't do anything about the loss, unfortunately. Was this the only time it happened or..

4:00 pm, March 24, 2020 Technical Issues

tzNYk
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EA_Aljo replied to Please let that go to ea

Hi there, @xyas4ser.   How frequently is this happening? Normally, when you take a loss, it means you disconnected from the match. If it happens often, we should go through some connection t..

5:30 pm, February 14, 2020 Technical Issues

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EA_Aljo replied to Game disconnecting and giving a loss even when winning

Hi there, @omichael7.   I"ll try to help find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on? Thank you.

2:30 am, June 2, 2020 Technical Issues

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EA_Aljo replied to Game disconnect from server and gives Loss

Hi there, @seunfadimu.   Did this happen just these 2 times or is it more frequent? Also, are you on a wired or wireless connection?

5:00 pm, March 23, 2020 Technical Issues

SRyv0
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EA_Aljo replied to Game diconnected at end of matcg

Hi there, @deatuanx.   I'm really sorry for the frustration with disconnecting. How frequently does that happen? Unfortunately, we can't modify records so the loss will need to remain on you..

8:00 pm, March 16, 2020 Technical Issues

iofTG
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EA_Aljo replied to Fut champions loss Disconnect server and froze at half time

Hello, @shyamputtyah26.   Are you only disconnecting in FUT Champions? Also, are you on a wired or wireless connection?

7:30 pm, June 24, 2020 Technical Issues

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EA_Aljo replied to FUT CHAMPS DISCONNECT

Hi there, @reusson117.   Was this the only time you've disconnected or does it happen more frequently? Unfortunately, we're not able to modify records so we can't do anything about the loss...

7:00 pm, April 13, 2020 Technical Issues

hBDwi
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EA_Aljo replied to FIFA20 FUT disconnects when I win and gives me a loss

Hi there, @chopalan2013.   Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!

6:00 pm, March 2, 2020 Technical Issues

tRuvz
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EA_Aljo replied to Draft game loss

Hi there, @Thesturnpiplup.   You can try the draft token tool to see if your account is entitled to a replacement one here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. If ..

5:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to Disconnection after final whistle in draft

Hi there, @dorabu69.   I'm sorry for the frustration! How frequently is this happening to you? Unfortunately, we don't have a way to modify records so we can't do anything about the loss. We..

3:00 pm, March 24, 2020 Technical Issues

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EA_Aljo replied to Disconnected from a game in fut champs And gave me the loss now I cant get gold

Hi there, @benyears.   We're not able to modify records. I'm very sorry. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cyc..

6:00 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Constantly DC's from servers

Hi there, @arthurbf42.   Packet loss would be the culprit here. You're getting a very high amount of it. Do you play on a wired or wireless connection? Also, was this test run on the same co..

5:30 pm, March 23, 2020 Technical Issues

QeM4k
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Durrani13 replied to BorasLegend Masterclass? on November 8, 2019 3:51AM

Stejens wrote: » [ @Xguti002 Yes maybe the mental one is where I'm going wrong, I just stress every game and panic. I bet it's this more than anything. Here's what I do to keep distractions to a ..

4:00 am, November 8, 2019 Ultimate Team General Discussion

GC5AN
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Ducky_lewis_123 replied to Winning a fut champs game and the guy quit because I was beating him 4-1 and my

I was winning 4-0 and then made the guy quit, so I should’ve been given the win and then I disconnected form the ea servers, plz can ea look into this and get me my win back as it counted as a loss&..

11:00 pm, June 7, 2020 Technical Issues

gbdls
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Dronegan replied to Time to deal with PC hacking on November 10, 2019 9:15PM

I played 3 futchampsgames. Was at 16 win with 10 games left. Was winning all 3 of them, by scoring close to the 90th minute or in extra time. All 3 opponents couldn´t take the loss and decided to ch..

9:30 pm, November 10, 2019 Ultimate Team General Discussion

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DobbieGrylls85 replied to FIFA 20 UNFAIR FUT CHAMPIONS LOSS DISCONNECT EA SERVER ISSUE

@EA_Darko I have the same problem - constantly being disconnected when ever I try and play an online match such as rivals.It isn’t a problem with my internet connection and it always reconnects as s..

10:00 am, December 8, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.