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EA_Darko replied to Wrong email address on verification screen Fifa 20
Hey @melissasargent if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https..
9:30 pm, December 21, 2019 Technical Issues
EA_Darko replied to Won’t load fifa 20 ultimate team
Hey @Iwasiw_04 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll tak..
11:00 am, February 29, 2020 Technical Issues
EA_Darko replied to Won’t connect to ea server
Hey @punchdrunk217 are you seeing an error message of any kind? From your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubl..
12:30 pm, December 6, 2019 Technical Issues
EA_Darko replied to Why u banned my acount
You will need to speak to our Terms of Service team @joseltu. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-susp..
1:00 pm, April 30, 2020 Technical Issues
EA_Darko replied to Why is
Hey @rickwoowar when posting on AHQ we would ask that you keep it polite and constructive. It sounds like you may be having issues with your connection. It'll take you a couple of m..
11:30 am, June 27, 2020 Technical Issues
EA_Darko replied to Why does my fps cap at 30 fps
Hey @Tsm_Toazt can you provide us with a little more info relating to the issue that you are seeing? Are you seeing it capped at 30FPS in all modes or just certain ones? Darko
11:30 am, February 13, 2020 Technical Issues
EA_Darko replied to Weekend league
Hey @t8ap11 sorry to say but if you missed the cut off point to join the Weekend Leauge then there is nothing that we can do to change this. Darko
12:30 pm, April 3, 2020 Technical Issues
EA_Darko replied to Web App just cost me 3mil coins
Hey @Ghostbeezy I'm sorry to say that in instances like this there is nothing that we can do for accidental bids, listings or submissions. You can speak with one of our&nbs..
2:30 pm, January 24, 2020 Technical Issues
EA_Darko replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team
Hey @melihaltiner I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll ..
2:00 pm, January 15, 2020 Technical Issues
EA_Darko replied to WONT LET ME USE NEW EMAIL FOR EA LOG IN
Hey @ToothyBlazed546 if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to WL rewards
Great to hear that it is sorted @clubjarne. Darko
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to Unable to link gamertag
Sorry to hear that you are having issues @ChintanM. Can I ask, what is the error message that you are seeing? Could it be a case that you have already linked your Gamertag to an EA account..
9:00 am, November 11, 2019 Technical Issues
EA_Darko replied to Unable to connect to ea servers on PC platform
It sounds like you may be having issues with your connection @zNEVEl2MORE-. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-u..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Unable to connect to EA Servers (PC)
Hey @Cheez3y if you continue to see this then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to UT DISCONNECTION CONSTANTLY(NOT WIFI OR PS4 PROBLEM)
Hey @ibrahimzyad from your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https:..
4:30 pm, January 16, 2020 Technical Issues
EA_Darko replied to URGENT URGENT URGENT, after escalating my case, this is my last resort
It sounds like you may be having issues with your connection @JPBennett123. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Transfer market access
Hey @TygrrFUT, firstly we don remove posts unless they are in breach of the rules and if that is the case then we will reach out to you. It is most likely the case that your post was marked ..
4:30 pm, December 19, 2019 Technical Issues
EA_Darko replied to Transfer Market Ban - What to do if EA refuses to remove ban?
You will need to speak to our Terms of Service team in relation to any ban @AristoKalos05. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Tranfe
Hey @Emrelzr53 if the transfer market is locked then the only way to unlock it is by continuing to play and explore all aspects of FUT. It is not possible for us or anyone else to unlock it ..
2:30 pm, November 17, 2019 Technical Issues
EA_Darko replied to There is a target stability bug for free-kick on joystick
Sorry to hear that you are having issues @Gbenga_mix. Can I ask, with which game are you having the issue? Darko
7:00 am, November 12, 2019 Technical Issues
EA_Darko replied to The Match speed is too fast
Hey @SkilledHatrick I'm not seeing any other issues relating to this, to start with I would suggest taking a look at our Connection troubleshooting steps which you can find here: https:..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to The EA servers are unable to process you request FIFA 20
Hey @Br6mn3ja it like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..
6:00 am, April 12, 2020 Technical Issues
EA_Darko replied to Stuck in loading screen on fifa 20
Hey @jakehotspur01 can I ask on what platform are you seeing this issue? Do you need to force close the game in order to exit out? Darko
1:30 pm, January 15, 2020 Technical Issues
EA_Darko replied to Squad battle disconnects
Hey all if you are having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-trou..
2:30 pm, November 28, 2019 Technical Issues
EA_Darko replied to Something is SERIOUSLY wrong
It sounds like you may be having issues with your connection @BenGrigg5. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/f..
5:00 pm, December 11, 2019 Technical Issues
EA_Darko replied to Slow gameplay delay reaction
If you are playing on a modern TV @Hustler1985 you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number of b..
2:00 pm, December 12, 2019 Technical Issues
EA_Darko replied to Slow gameplay
Hey all, if you are playing on a modern TV you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number of bells and ..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to Servers
Hey @marcelleno can you let me know what error message you are receiving? The more info we have the better we can help but if you are having issues with your connection I would s..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Selling player for wrong amount
Sorry to say @M4cca80 but there is nothing that we can do in instances of accidental bids, listings or submissions.We are not able to reverse the action or return the item.Darko
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to SBC expired early
Sorry to say @cian010 but if you missed the deadline to submit the SBC then there is nothing that we can do to change this. We are not able to extend the deadline or offer it again.Darko
2:00 pm, December 24, 2019 Technical Issues
EA_Darko replied to Ps 2 controller problem when i use x360ce
Hey @zoteni the PS2 controller is not a supported input method for FIFA 20. The best thing you can do is check to see if any other users who are using the same software as you have fo..
4:00 pm, November 13, 2019 Technical Issues
EA_Darko replied to Players disappeared after update
Hey @Haukur94 if you are missing items then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You can conta..
4:30 pm, January 22, 2020 Technical Issues
EA_Darko replied to Permanent Transfer market ban FIFA 20
Hey all, if you have a sanction or ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to PSN account eligibility
Hey @prince_shane12 have you ensured that your PS+ is up to date and that you have no restrictions on your account. Are you seeing an issue with all aspects of the game or just certai..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Origin email
Hey @KeanuR-04 if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://hel..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to Opponents quitting but still receiving the loss
If you are receiving a loss @cmoura123 then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troub..
1:00 pm, March 14, 2020 Technical Issues
EA_Darko replied to Online Draft unplayable on PC
It sounds like you may be having issues with your connection @Efun116. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
11:30 pm, May 31, 2020 Technical Issues
EA_Darko replied to Not getting security code in my email on
Hey @xxxHeimdallxx is the code being sent by Twitch or EA? Do you have the option to specify where the code is delivered, if so can you try and use SMS? Darko
1:55 am, November 11, 2019 Ultimate Team General Discussion
EA_Darko replied to Not getting security code in my email
Hey @xxxHeimdallxx is the code being sent by Twitch or EA? Do you have the option to specify where the code is delivered, if so can you try and use SMS? Darko
2:13 am, November 11, 2019 Technical Issues
EA_Darko replied to New player faces
Hey @JOSUE0720 have you ensured that your game is fully up to date? Do you have any example of any players who you believe should have had updates but you are not seeing?Darko
4:00 pm, November 13, 2019 Technical Issues
EA_Darko replied to New account - more than 120 games played. Web app still locked
Hey @Prftrm, in order to unlock the transfer market you will need to explore all aspects of FIFA. There is no other way to gain access. Darko
5:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to My disc won't install / read the game
Hey @Darraghsproject if every other disc is working fine in your console and you went through the troubleshooting steps for your issue then I would imagine that the disc is the issue. Have y..
7:30 am, April 1, 2020 Technical Issues
EA_Darko replied to My accaunt was hacked
Hey @kinder_Jaje69 if you spoke with our live support team and your case is being looked at then the best thing to do is to give the team time to respond. Darko
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to My EA account has link in a wrong user in PS4 how can i change it.
Hey @BenjarongP for account issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our liv..
3:30 pm, April 19, 2020 Technical Issues
EA_Darko replied to Missing 2200 Fifa points
Hey @KingUgas if you are missing content then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. It's b..
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Login verification wrong email fifa20
Hey @jongalmf if you do not have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Lagging
If you are playing on a modern TV @jadams888 then you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number o..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Kicked me out off the game after it was finished
Hey @Aye_ITS_Jaime99 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ ..
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to Is this input lag? Any way to make this better?
Hey @jsmlee1207 as you are playing on a modern TV you need to ensure that alongside game mode you also have all post-processing features are disabled. Modern TVs have any number ..
4:30 pm, January 13, 2020 Technical Issues
EA_Darko replied to Is it possible to get divison rivals points back?
It sounds like you may be having issues with your connection @ventus1206. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/..
10:30 am, March 27, 2020 Technical Issues
