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EA_Cade replied to Companion App
Hi @kangaro55,You can follow these steps http://bit.ly/Link_your_gamertag to link up your accounts. -EA_Cade
10:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to Companian app
Hi @lvREPTARvl13,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to Colour Blind and Ref's kit.
Hi @Snoopgeorgio,Sorry to hear it. The Bob Marley kit, Ramadan kit and the No Room for Racism kit are all being looked into at the moment for this reason. -EA Cade
3:00 pm, June 11, 2020 Technical Issues
EA_Cade replied to Coins not added
Hi @maomar711,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:00 pm, June 2, 2020 Technical Issues
EA_Cade replied to Coins are hacked
Hi @joepiert,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to Coin rules
Hi @hedayatiorm, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
2:30 pm, January 4, 2020 Technical Issues
EA_Cade replied to Code redeemed no pack rec
Hi @markeaton13,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, April 2, 2020 Technical Issues
EA_Cade replied to Co Op season match making
Hi @ymohanbyne695,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Claimed packs disappeared
Hi @gondanieldegal,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, December 21, 2019 Technical Issues
EA_Cade replied to Child Account unable to load actual squad
Hi @Slipknot666_23,In order to access any of the online features you'll need to link his PSN ID to an Origin account via these steps: http://bit.ly/LinkingConsole -EA_Cade
6:00 pm, January 14, 2020 Technical Issues
EA_Cade replied to Cheaters in FIFA
Hi @EpicOlimpo,You can report suspected cheaters via the steps here: http://bit.ly/EAReportPlayer -EA Cade
2:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to Chat
Hi @Johnleahy,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
8:30 pm, April 22, 2020 Technical Issues
EA_Cade replied to Catalogue Redemption not there after PS4 crashed
Hi @goddun15,Sorry to say that we don't have the ability to modify the EASFC Catalogue content or grant it. -EA_Cade
10:30 pm, January 25, 2020 Technical Issues
EA_Cade replied to Carrer Mode Fifa 20
Hi @carolinelarod,That sounds like a corrupted save, can you try these steps http://bit.ly/PS4Safe_Mode and then select Rebuild Database and let me know if that helps please? ..
7:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to Captcha entry required to log into EA account FIFA 20
Hi @1057185,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
5:00 pm, March 12, 2020 Technical Issues
EA_Cade replied to Can’t return player to club or quick sell
Hi @sk8death27,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, February 1, 2020 Technical Issues
EA_Cade replied to Can’t play fifa 20
Hi @mikelibanez8,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
7:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Can’t link ea to psn because I don’t receive security code email
Hi @jordiramos2,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
9:30 pm, April 7, 2020 Technical Issues
EA_Cade replied to Can’t get into rivals matches
Hi @Jamieando1,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Can’t get fut champs points
Hi @mrstfctt,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..
9:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to Can’t connect to ultimate team PC since yesterday
Hi @Dardiii_ACM, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. -EA_Cade View in thread ..
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to Can’t connect to server
@jowanlouie1977 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
4:30 pm, April 5, 2020 Technical Issues
EA_Cade replied to Can’t connect to es servers as my email is no longer valid
Hi @1986born-in,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
11:00 pm, November 26, 2019 Technical Issues
EA_Cade replied to Can’t connect to ea servers
Hi @JPM1182,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..
2:30 pm, December 6, 2019 Technical Issues
EA_Cade replied to Can’t connect to Ultimate Team
Hi @byPxL,You have an account issue blocking you from connecting, please reach out via @EAHelp on Twitter or http://bit.ly/EA_Contact_Us to have this issue addressed. -EA Cade..
9:30 pm, June 18, 2020 Technical Issues
EA_Cade replied to Can’t connect EA fifa 20 to switch
Hi @charob1111,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to Can’t Find My Packs FIFA 20
Hi @Johnwesleyjdub,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Can´t link my ea account with twitch
Hi @ThisIsPremix,That usually means you're linked up already, please reach out to us via http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can look at your account and get this resolved. ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Cant login to Ultimate Team
Hi @serkanyil,Sorry for the wait. Is this still happening? -EA Cade
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Cant login
Hi @shaky0000,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
9:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Cant find my fut players in club
Hi @Sondren1123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Cant connect to server
Hi @leroy-est,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
10:00 pm, January 16, 2020 Technical Issues
EA_Cade replied to Cant connect to online fifa
Hi @DaDabbingDino,Is the account that cannot connect of age and linked to an EA Account? You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA ..
7:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to Cannot launch fifa 20 ultimate team please help
Hi @FapaJapla,Not showing any issues on your account or on our side at the moment. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en..
5:30 pm, February 11, 2020 Technical Issues
EA_Cade replied to Cannot connect to servers and when I do on the rare occasion I get 800+ ping to
Hi @ZzSam98zZ,Sorry to hear it. What system are you playing on? -EA Cade
3:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to Cannot connect to EA Server for FIFA20 but can play online for other games on PS
Hi @kutchika,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:30 pm, March 12, 2020 Technical Issues
EA_Cade replied to Can't verify EA account
@NAGLED14 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to Can't update Fifa 20, receive no prompt for download
Hi @Naiyon41,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to Can't sell one specific card
Hi @SaintScorpion,That's an account issue that will need to be looked into by the FIFA team, please reach out to an advisor here http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can take a l..
10:30 pm, December 17, 2019 Technical Issues
EA_Cade replied to Can't play to the game on PC
Hi @dimdihadi,Sounds like the game is still installing. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
8:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to Can't load into Ultimate Team in FIFA 20
Hi @pascol3s,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade Vi..
8:00 pm, June 30, 2020 Technical Issues
EA_Cade replied to Can't connect to ultimate team on ps4
Hi @shakeitspear,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
11:00 pm, February 26, 2020 Technical Issues
EA_Cade replied to Can't connect to servers on network
Hi @Booshakalakaa,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
5:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to Can't connect to ea server after updating PS4 version 7.50
Hi @naveed007777,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
2:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to Can't connect Nintendo Switch
@TheCantillons You're most likely already linked up in that case - the only other step I have is to hold the power button down on the Switch for 15 seconds to clear the system cache and then try reco..
10:00 pm, January 11, 2020 Technical Issues
EA_Cade replied to Can not connect to EA Servers Fifa 20 xbox
Hi @shevajag7,Hiya! Are you linked up to an Origin account? You can follow these steps http://bit.ly/Link_your_gamertag to link up your accounts. -EA_Cade
9:00 pm, December 12, 2019 Technical Issues
EA_Cade replied to Can non repeatable sbcs be reinstated if your player gets quicksold?
Hi @TheSYDproject,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:30 pm, January 29, 2020 Technical Issues
EA_Cade replied to Button delay
Hi @uberhull,Sorry to hear it. What system are you playing on? -EA Cade
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Blocked my account
Hi @bougatsas1992,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade
4:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to Block transfer market
Hi @broodlee1,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade
4:30 pm, January 16, 2020 Technical Issues
