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EA_Cade replied to I’ve been told to request account recovery which I did now what do I do.
Hi @ABHailes,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to I’d name not the same as Ea sport log in
Hi @nonameboys85,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
3:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Items stuck on transfer list
Hi @m4rc1nh094,This should resolve itself automatically within 24 hours, if it hasn't by tomorrow AM please give us a shout at http://bit.ly/EA_Contact_Us so we can take a look at your account. ..
10:00 pm, February 1, 2020 Technical Issues
EA_Cade replied to Item stuck on transfercandidate list
Hi @zirom8940,Hello! For content issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to It won’t let me link my Ea account to my twitch account
Hi @jamesandme75,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
9:00 pm, March 20, 2020 Technical Issues
EA_Cade replied to Issue: Unable to connect to Ultimate Team in FIFA20.
Hey all,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-t..
8:30 pm, January 30, 2020 Technical Issues
EA_Cade replied to Incredibly confused about how cases on this site work
Hi @akamegachill,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.An advisor cannot assist with a banned account. -EA Cade ..
10:00 pm, June 3, 2020 Technical Issues
EA_Cade replied to In CareerMode goals happen even after the end of the game
Hi @kaadji81,Does this actually happen 75% of the time? I just attempted this several times and was unable to replicate it. -EA_Cade
6:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to Icon swaps
@SHAiKAZULU @Coulthwaite96 Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter. We can't assist with thi..
2:30 pm, November 30, 2019 Technical Issues
EA_Cade replied to Icon Swap Token Missing
Hi @hintonomikhael,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, January 22, 2020 Technical Issues
EA_Cade replied to Icon Swap Gone!
Hi @StantonPlays,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to I'm getting disconnected all the time.
Hi @neonblackest,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA_Cade
5:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to I was winning in futdraft and I got disconnected and I lost
Hi @Riodbrasil,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other play..
4:00 pm, March 5, 2020 Technical Issues
EA_Cade replied to I was hacked and I lost about 600k worth of coins
Hi @ps778,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to I submited a case and it got closed
Hi @adam382005,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
9:30 pm, June 2, 2020 Technical Issues
EA_Cade replied to I received wrong version of player.
Hi @BeaucoupIII,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, April 22, 2020 Technical Issues
EA_Cade replied to I never recieved my loan icon player from signing up to Fifa News
Hi @Swagimantangi,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:00 pm, January 29, 2020 Technical Issues
EA_Cade replied to I need help signing into fifa 20
Hi @kevroma94,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
9:00 pm, November 22, 2019 Technical Issues
EA_Cade replied to I lost my players in FIFA 20 Ultimate team !!!
Hi @azghhjjhhdss,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to I lost my coins Andy my starting eleven
Hi @Giorgosira1,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to I lost my coins (around 35k)
Hi @achiegopnik,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:00 pm, April 7, 2020 Technical Issues
EA_Cade replied to I lost alot of coins and skill points
Hi @saifyasser111,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
7:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to I lost SIF Coutinho
Hi @Othmanalrawiwhy,I'm showing that he was quicksold, please reach out to an advisor here http://bit.ly/EA_Contact_Us so we can take a look into your options. -EA_Cade ..
4:30 pm, December 28, 2019 Technical Issues
EA_Cade replied to I lost Red Neymar
Hi @pelczarszymon,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to I lose my players
Hi @Rivelinjo,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to I keep disconnecting from servers mid match in draft, im also using points!!!!!
Hi @LeagueofTurtles,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other..
8:30 pm, February 19, 2020 Technical Issues
EA_Cade replied to I haven't received my verification codes
Hi @ghersi231,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to I have problems with tots martine
Hi @Stockstaartje,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to I had riyad mahrez before i close the game then he disappeard PLAYERS DISAPPEAR!
Hi @shabrawy55,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to I got hacked on fifa 20
If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. -EA_Cad..
2:30 pm, November 19, 2019 Technical Issues
EA_Cade replied to I got hacked
Hi @longwoodfc,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
4:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to I don't know why I've been suspended
Hi @TrinatiS1, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
4:00 pm, November 23, 2019 Technical Issues
EA_Cade replied to I didn’t recieve fifa points
Hi @brettdelgman,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to I didn’t receive my fifa points
Hi @Hotpotatos1234g,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, February 22, 2020 Technical Issues
EA_Cade replied to I didnt get my FUT champs rewards.
Hi @HashtagStackin,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, March 5, 2020 Technical Issues
EA_Cade replied to I didn't receive my division rivals rewards
Hi @pepe1366,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
10:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to I didn't receive fifa points
Hi @ardopardo10,Those points are distributed by Sony within 7 days of the offer redemption.You can reach them at http://bit.ly/ContactPSSupport if you have any other questions on this promotion. ..
6:00 pm, November 21, 2019 Technical Issues
EA_Cade replied to I didn't get fifa points and origin took the code.
Hi @StareMiasto1945,Hello! If you're missing content you'll need to speak with an advisor, you can reach one at @EAHelp on Twitter as well as http://bit.ly/EA_Contact_Us.We can't assist with this type..
4:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to I did not receive my WL rewards but i received my rivals
Hi @gedda2424,Hello! If you're still missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, January 23, 2020 Technical Issues
EA_Cade replied to I can’t select manager in FUT Draft
Hi @Gimbownik69,Hiya! For this issue you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance.Looks like we're going to need to reset your draft. ..
9:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to I can’t connect to ea servers or load into ultimate tesm
Hi @123456kian,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
5:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to I cant find opponents on fifa20 pc FUT?
Hi @EslamOnFire,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..
9:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to I cannot share play my game anymore (ultimate edition)
Hi @samartois,You can share the base game with your friend, you cannot share any of the perks with them like bonus content however. If game share isn't working you'll want to reach out to Sony for tro..
6:00 pm, November 26, 2019 Technical Issues
EA_Cade replied to I can't update to version 1.10
Hi @Berejay,Strange, can you try these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database and let me know if this persists? -EA Cade
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to I can't login into my old ea account
Hi @captainsb9000,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...
10:00 pm, April 7, 2020 Technical Issues
EA_Cade replied to I can't connect in fifa after update
Hi @F3innN,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
7:30 pm, March 31, 2020 Technical Issues
EA_Cade replied to I can play FIFA 20
Hi @Stan_1207_NL,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to I am wabt mt clad fifa 20 Ultimit
Hi @Thethif7803,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to I am unable to connect my companion fifa app to my secondary playstation profile
Hi @JordMawsy,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
10:30 pm, November 23, 2019 Technical Issues
EA_Cade replied to I am still getting disconnected at end of match
Hi @flyalbert,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
5:30 pm, April 4, 2020 Technical Issues
