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EA_Cade replied to FUT 20 disconnect since>2 days

Hi @dvfataleden,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? -EA Cade

3:00 pm, April 22, 2020 Technical Issues

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EA_Cade replied to FUT 20 cannot connect

Hi @sameermalikshaik,Sorry for the delay, is this still happening? -EA Cade

3:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to FUT 20 account hacked and stolen

Hi @LThalassites,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to FUT 20 Friendlies Issue

Hi @zelziusch,That usually indicates an issue with your privacy settings or that one of you is on IPv6. If you can matchmake with randoms but not that friend specifically one of you is on IPv6 and nee..

5:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to FUT - transfer club from PS4 to PC

Hi @Hadzhiew,FUT Clubs are locked to the console type they were created on. -EA_Cade View in thread

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to FUT - Signed a player, not appeared in Squad

Hi @MCGribble2,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to FIX COMPARE THE PRICE BUTTON

Hi @NeXTA111,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to FIWC

Hi @sa3d-75,Sorry to hear it, do you recall when you achieved this? -EA_Cade

3:00 pm, February 28, 2020 Technical Issues

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EA_Cade replied to FIFA20 stuck on opening credits since latest update- PC

Hi @adm_gn_aladeen,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

9:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to FIFA20 not responding to control settings

Hi @AMANIAF36,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, January 15, 2020 Technical Issues

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EA_Cade replied to FIFA20 no sound and dark screen on last update.

Hi @Xedroz33,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

7:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to FIFA20 keep crashing since new update

Hi @SCA_packmanch,Are you scoring from a cross when this happens by chance? We're tracking an issue with that at the moment. -EA Cade

3:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to FIFA20 glitched screen after start button

Hi @reallazy,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

5:00 pm, March 17, 2020 Technical Issues

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EA_Cade replied to FIFA20 SBC Issue

Hi @KelvinShi0327,If you completed the League SBC before the new player was available yesterday at 6 PM GMT you won't be able to pick him, this is the same across all League SBC's. ..

3:00 pm, February 20, 2020 Technical Issues

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EA_Cade replied to FIFA20 Crash PC

Hi @xhxwright,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

2:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to FIFA20 :Can't play with a friend online we both have PS4 pro :(

Hi @Lugstar1,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FIFA ultimate transfer

Hi @AlexKraven89,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to FIFA soundtrack/music off

Hi @Bakunin1876,Try deleting the file called Personal Settings inside the Customise - Profile - Delete menu and let me know if this persists please. -EA_Cade

5:00 pm, November 13, 2019 Technical Issues

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EA_Cade replied to FIFA lagging

Hi @Jvh075,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to FIFA download bug

Hi @GerakisRz3,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to FIFA disconnected FUT weekend league

Hi @abc1247671195,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

5:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to FIFA compensation

Hi @zkdl1092,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, June 11, 2020 Technical Issues

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EA_Cade replied to FIFA POINTS redeemed on origin never appeared in-game.

Hi @obzenmc,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter. -EA_Cade

3:30 pm, December 7, 2019 Technical Issues

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EA_Cade replied to FIFA Freezing during offline & Online gameplay. Fix needed.

Hi @Bolty3108,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FIFA Disconnecting 1/31/2020

Hi @ModLegendary,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

6:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to FIFA DID NOT GIVE MY PACKS

Hi @FB1907KAAN1998,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to FIFA Connectivity 1/31/2020

Hi @ModLegendary,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

8:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to FIFA CAN YOU ANSWER!!!! CANT GET INTO ULTIMATE TEAM

Hi @matazkristjan,Give it a shot now please. -EA_Cade

5:00 pm, February 6, 2020 Technical Issues

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EA_Cade replied to FIFA Account not recognizing PS Plus on other account. Help!

Hi @aguscuesta,Sharing PS+ requires the PSN ID with PS+ to set the PS4 as their Primary Console, then it should work. -EA_Cade

3:30 pm, February 7, 2020 Technical Issues

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EA_Cade replied to FIFA 20: An error occurred and your squad was not saved

Hey all, if you get a DNF for any reason and haven't reconnected to FUT since, your players enter a "locked" state, meaning you won't be able to edit your squads or list players until you reconnect to..

8:00 am, December 2, 2019 Technical Issues

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EA_Cade replied to FIFA 2020 Doesnt Start

Hi @charan124,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

7:30 pm, March 24, 2020 Technical Issues

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EA_Cade replied to FIFA 20-Crashing (online matches)

Hi @BrianTeam44,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

7:00 pm, March 6, 2020 Technical Issues

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EA_Cade replied to FIFA 20- can’t connect to ea servers

Hi @pp421991,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to FIFA 20 wont let me invite a friend to game, option is shaded out?

Hi @cdcjunior,What system is this happening on and where are you inviting them from? -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to FIFA 20 wont launch

Hi @ErZonta,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

8:00 pm, January 31, 2020 Technical Issues

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EA_Cade replied to FIFA 20 will only download 20%

Hi @sormon,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

4:00 pm, April 29, 2020 Technical Issues

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EA_Cade replied to FIFA 20 unable to connect to EA servers

Hi @minikpasa,Can you provide some further information for me, what system are you playing on and what are you doing when you're getting that error message? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to FIFA 20 ultimate team crash

Hi @Jarleik,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

3:30 pm, January 24, 2020 Technical Issues

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EA_Cade replied to FIFA 20 ultimate team Error

Hi @mikelaurensen112,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to FIFA 20 keyboard error

Hi @EMEHANE,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete the file called Personal Settings? -EA_Cade

5:00 pm, November 23, 2019 Technical Issues

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EA_Cade replied to FIFA 20 keep connecting to ea server (PS4)

Hi @reyng02332,Can you try changing your console DNS to the Google or OpenDNS/connecting via hot spot please? Sounds like you aren't able to accept the EULA and TOS agreements for some reason which is..

5:30 pm, March 7, 2020 Technical Issues

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EA_Cade replied to FIFA 20 is not loading to play.

Hi @Arthurcadete,What's happening when you try to play? -EA_Cade

5:30 pm, March 21, 2020 Technical Issues

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EA_Cade replied to FIFA 20 is loading forever in the first loading screen (PC)

Hi @b1xcky_12,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to FIFA 20 installation in progress

Hi @Aishaa_1303,Hiya, that's indicative of a corrupted install - have you tried deleting the app and then restarting the install? -EA_Cade

4:00 pm, December 19, 2019 Technical Issues

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EA_Cade replied to FIFA 20 installation error

@Wattumarja Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

8:30 am, June 19, 2020 Technical Issues

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EA_Cade replied to FIFA 20 in PS2 does not connect to EA Servers

Hi @rollin1985,Can you try connecting via a hotspot by chance? It sounds like something is blocking you where the EA TOS would normally pop up, connecting via a hot spot or a different ISP has resolve..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to FIFA 20 has not launched since donwloading

Hi @yszeros,That's strange indeed, have you ensured that Origin and FIFA are installed on the same drive? Can you grab a DXDiag for us? http://bit.ly/GatherSystemInfo -EA_Cade..

6:30 pm, February 28, 2020 Technical Issues

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EA_Cade replied to FIFA 20 graphics issues

Hi @HR1993O,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

3:30 pm, March 4, 2020 Technical Issues

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EA_Cade replied to FIFA 20 freezing when start a match

Hi @BotevVratsaFC,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

7:00 am, June 21, 2020 Technical Issues

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EA_Cade replied to FIFA 20 freezes ingame

@Tommeke10111996 Hiya, I'm not seeing any similar reports of this a the moment. Can you get us a video of this happening by chance? -EA Cade

12:00 pm, April 5, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.