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jtleake replied to Career Mode: UCL / UEL Crash Rest of World

Thank you Cade! This is the first time I've ever heard confirmation from someone at EA that the issue is being investigated. Simple communication goes a long way! Will be looking forward to seein..

3:00 pm, January 3, 2020 Technical Issues

jRYto
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jonstevens23 replied to Hacked and all my stuff has gone

@Buildcraft123same thing happened me 12 players stolen from my account (sold) and transfer profit went from 17 million down to 6 million and EA investigated it and told me my account was compromised a..

11:30 am, April 20, 2020 Technical Issues

8q4U5
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iamthesmashbaby replied to FUT error. Club was not transferred from Fifa 19 to Fifa 20!

@EA_Cade Hey @EA_Cade - is this a new thing? I established club Fifa 15, missed Fifa 16 - but was able to play as original club in subsequently 17, 18 and 19 games?I spoke with EA Live Chat and they s..

10:30 pm, February 23, 2020 Technical Issues

pLrXE
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LeedsUFC1 replied to Fifa 20 crashing

@EA_Aljo I have this issue, I've tried this & other steps, I'm not receiving responses & you haven't made a direct communication to keep us updated.I've not been able to play since Friday &..

12:00 am, March 3, 2020 Technical Issues

PdvxM
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Fattypool1979 replied to Ea ignoring my case

You'll get nothing from them, they will send you the usual generic lie that they've investigated.

12:00 am, June 24, 2020 Technical Issues

liTwo
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EA_Cade replied to synchronizing hospitality settings

Hey all, This is being investigated right now, if you are experiencing this please provide the following info:Location:ISPPlatformGamertag/PSN ID. Should look like this:Austin, TXSpectrum ISPPS4 EA_Ca..

9:00 pm, December 17, 2019 Technical Issues

YIgTV
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EA_Cade replied to kicked out after rivals win get a lose, what is happening

Hi @general-mps,The pack issue is being investigated. Not showing any issues at the moment on our side as far as connectivity goes. I would suggest taking a look at our Connection troubleshooting step..

7:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to green premier league overlay

Hi @dweehouse,This is a known issue that's being investigated by the FIFA team. -EA_Cade

5:30 pm, February 12, 2020 Technical Issues

VuQoB
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EA_Cade replied to edit real player issues

Hi @elmisakid,This is a known issue that's being investigated at the moment. -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

msnOe
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EA_Cade replied to cannot connect to ea server after weekend league win, and get a lose , again

Hi @general-mps,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

4:00 pm, April 3, 2020 Technical Issues

IEU6d
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EA_Cade replied to [Asia - PS4] - Closed the game and now have countdown timer

Thanks to everyone who provided feedback while this was being investigated by EA and Sony. This issue was confirmed as resolved by Sony on 11/17, as such this thread is now closed. ..

2:30 pm, December 11, 2019 Technical Issues

mPH3F
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EA_Cade replied to Sbc problem

Hi @ACTrinnex,This is being investigated currently. You'll need to submit this one from the console in the meantime. -EA Cade View in th..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Please read the description

Hi @xstlth,Your account was investigated by the Terms of Service team and they've declined to overturn this action. As this issue has been investigated several times now, they will not be looking into..

3:00 pm, January 4, 2020 Technical Issues

Qfvwk
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EA_Cade replied to Playes Stats window freezes in game

Hi @BKiller1903,This issue is being investigated by the FIFA team currently. -EA Cade

7:30 pm, April 30, 2020 Technical Issues

fz9dK
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EA_Cade replied to National pride SBC

Hi @ketty128,You won't be able to complete them on the apps I'm afraid. You can still complete them normally on the console while this is investigated. -EA_Cade

8:30 pm, March 11, 2020 Technical Issues

0fHye
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EA_Cade replied to National Pride SBC bug

Hey all, You should be able to complete this on the console but not on the web or companion apps currently. It's a known issue that's being investigated by the FIFA team currently. ..

6:30 pm, November 26, 2019 Technical Issues

bCqSH
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EA_Cade replied to Missing POTM SBC's

Hey all,    This is being investigated by the FIFA team at the moment, they've posted the following on Twitter: More information will be posted here as we get it.    Thanks.  ..

6:30 pm, January 15, 2020 Technical Issues

GAd1l
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EA_Cade replied to Missing Content- Totssf carlos tevez

Hi @BlurstGamer,Apologies for the delay. This is being investigated at the moment, no further updates at this time I'm afraid. -EA Cade

6:00 pm, June 8, 2020 Technical Issues

SQWEo
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EA_Cade replied to Issue with web app

Hi @Allexyhno,This is being investigated right now by the FIFA team. -EA_Cade

7:30 pm, December 13, 2019 Technical Issues

FzY9o
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EA_Cade replied to I pre-ordered FIFA 20 Ultimate Edition but didn't get any of the perks

Hey all. The missing packs issue is being investigated by the FIFA team. I'll update this thread as I get more information.Accepting as solution for visibility. -EA_Cade ..

9:00 am, November 11, 2019 Technical Issues

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EA_Cade replied to Green menu stuck on screen

Hi @sonace66,This is being investigated by the FIFA team as we speak. -EA_Cade

3:30 pm, February 21, 2020 Technical Issues

DuPW2
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EA_Cade replied to Got normal Carlos Tévez during LATAM TOTSSF

Hiya @Sembo529    This is a known issue being investigated by the FIFA team as we speak:   -EA Cade

7:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Glitch career mode

Hi @LOLaLOTlol,This is being investigated by the FIFA team now, apologies for the frustration. -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to Crazy Matchmaking and Laggy show!

Hi @Asurada1226,This is being investigated at the moment. -EA Cade

10:00 pm, March 25, 2020 Technical Issues

V78xp
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EA_Cade replied to Both teams wearing the same colour kit

Hi all, There are three kits that I know of with this issue that are being investigated: Ramadan, Bob Marley and No Room For Racism.I would advise changing your kits from these in the meantime. ..

3:00 pm, June 9, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.