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Leedsutd135 replied to Information needed
@Leedsutd135 so no one from EA cares to explain this, ok.Great work guys.
6:00 pm, April 12, 2020 Technical Issues
KingBeetleJuic replied to "your squad file does not match that of your opponent"
Hey man thanks a lot for the reply, Ive tried deleting the online files and then went back into ultimate team but Im still getting the same information. Ive talked to ea help but this is all ive gotte..
2:30 am, January 11, 2020 Technical Issues
JoshyBois replied to Fifa 20 wrong verification email
Did you manage to sort this. My son is having the same issue. I have sent 4 cases and all I get is they can’t verify the information
12:30 pm, January 20, 2020 Technical Issues
Jimmy-2-Times91 replied to Fifa 20 wrong verification email
I was ignored on twitter and I have raised a case twice and both times they said there was a problem with my information I should raise a new case without telling me what information there was a probl..
1:30 pm, November 30, 2019 Technical Issues
Jazsko_1981 replied to Banned
@EA_Barry What is the point of contacting the ea.help, I have been waiting for the solution for 2 weeks now. After two weeks, they get back to me, saying they are not removing the transfer market ban,..
8:00 am, November 14, 2019 Technical Issues
IndigoJack16 replied to Wrongfully banned
Hi,If you think your account is banned by mistake please go to the link below:https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/I’m also giving the steps to conta..
6:30 pm, February 3, 2020 Technical Issues
IndigoJack16 replied to Banned?
Hi,If you think your account is banned by mistake, please go to the link below:https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/I’m also giving the steps to cont..
12:00 pm, February 4, 2020 Technical Issues
IndigoJack16 replied to Ban transfer market
Hi,If you think your account is banned by mistake please go to the link below:https://help.ea.com/en-uk/help/account/information-about-banned-or-suspended-accounts/I’m also giving the steps to conta..
9:30 am, December 15, 2019 Technical Issues
HatBoiLee replied to Game Information
@barrett316 I would say to look at the pitch notes, as they provide some detail into some of the in game algorithms. On a consumer level1. it's all in the programming. There have been countless times ..
2:00 am, April 24, 2020 Technical Issues
Harmeulius replied to Fifa 20 - Edit Player Issues
Product: FIFA 20Platform:PCWhat is your gamertag/PSN ID? HarmeuliusWhich mode has this happened in? Kick offWhich part of the mode? Classic MatchHow often does the bug occur? Every time (100%)Steps: H..
2:30 pm, November 13, 2019 Technical Issues
Harmeulius replied to Career Mode Issues Megathread
Product: FIFA 20Platform:PCWhat is your gamertag/PSN ID? HarmeuliusWhich mode has this happened in? Kick offWhich part of the mode? Classic MatchHow often does the bug occur? Every time (100%)Steps: H..
11:00 pm, November 19, 2019 Technical Issues
HannaBanana534 replied to Ban for club name
Ok, thanks for the information!
10:00 pm, April 26, 2020 Technical Issues
HR1993O replied to FIFA 20 graphics issues
@EA_Cade The shadow is no longer appearing on Liverpool players but other two issues are still there. If you want me give you any kind of information that you can investigate issues then I am happy to..
4:30 pm, March 5, 2020 Technical Issues
Futfanatic replied to The ICON SWAP info thread! on September 18, 2019 1:12PM
Tof33z wrote: » Futfanatic wrote: » Tof33z wrote: » EA_Andy wrote: » Some great options - tough decisions ahead. Never did get round to having Ferdinand in one of my teams... We could us..
10:30 am, November 5, 2019 Ultimate Team General Discussion
Futfanatic replied to The ICON SWAP info thread! on September 18, 2019 1:08PM
Tof33z wrote: » EA_Andy wrote: » Some great options - tough decisions ahead. Never did get round to having Ferdinand in one of my teams... We could use some meaningful information on what sort..
10:30 am, November 5, 2019 Ultimate Team General Discussion
Fattypool1979 replied to Why i had get a ban market without doing anything?
If you've been wrongly accused (defamed) by EA of something to get either a coin wipe or a ban, you'll be told to blindly appeal to their TOS team lol....(not sure there's such a team). You'll li..
11:31 am, June 20, 2020 Technical Issues
Fattypool1979 replied to I got a coin wipe for doing nothing but sniping
Same happened to me, it's ridiculous.I sold an icon, he went for a profit but for less than others around the same time (I have proof of this) then with those coins I bought a TOTSSF item.Got a coin w..
8:30 pm, June 16, 2020 Technical Issues
Fattypool1979 replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
If you've been wrongly accused (defamed) by EA of something to get either a coin wipe or a ban, you'll be told to blindly appeal to their TOS team lol....(not sure there's such a team). You'll li..
11:31 am, June 20, 2020 Technical Issues
Fab replied to Legal action possible? on November 5, 2019 9:41PM
Yes, EA settled with me for £2500. Click here for more information as to what you can do.
10:00 pm, November 5, 2019 Ultimate Team General Discussion
Fab replied to All people do is moan on November 5, 2019 9:22PM
Lfc23 wrote: » This is for you moaners screenshot then read as i will take it down in a couple of minutes before I get banned Hi, Thank you for buying - this method will show you how to get 12,000..
9:30 pm, November 5, 2019 Ultimate Team General Discussion
Edurae replied to Unnable to enter my team in Ultimate Team in PC
Other information. Yesterday, I moved my game to HD and restart my PC and than moved again to original place. Everything works pretty fine. However, the UT crashes every time after two seconds I click..
2:30 pm, June 7, 2020 Technical Issues
EA_Roger replied to Why is my nesta not in quick sell recovery?
@thatsthewaythei Please get back to us with the information requested on this thread: https://answers.ea.com/t5/Bug-Reports/INFORMATION-NEEDED-Quick-sell-recovery-issue/m-p/8710167#M1994...
6:30 pm, February 7, 2020 Technical Issues
EA_Roger replied to Game Disconnecting at End of Match
Hello, First of all, thank you for providing all of your details. It's thanks to these details that we were able to pinpoint the issue in the first place, if we need any more information from y..
11:30 am, March 12, 2020 Technical Issues
EA_Roger replied to FIFA 20 - Unable to Start Volta Mode
Hello, @homicideinside , thanks to the information you have provided our teams have been working on towards a fix for this issue. We released a hotfix for all of the PC players with the Ul..
4:00 pm, November 24, 2019 Technical Issues
EA_Lanna replied to Switch ea account
Hi @jcd16189, I'm not sure I follow. Could you elaborate a bit please? Are you looking to update the information on your current EA account? Or were you looking to move your game over to anoth..
8:30 pm, February 19, 2020 Technical Issues
EA_Lanna replied to Still not unbanned on FIFA
Hi @BeWilderBeasts, Have you sent in an appeal? If you feel you've been mistakenly banned, please to get in touch with our Terms of Service team asap so they can investigate this for you. ..
5:00 pm, March 15, 2020 Technical Issues
EA_Lanna replied to Hacked
Hi @SoccerBoyzz_805, Let's make sure your security steps are updated. Follow these steps below: Update your EA login information and add some security measures to your ..
6:00 pm, March 29, 2020 Technical Issues
EA_Lanna replied to EA Please help - My FUT account was hacked
Hi @alettonick, If you're missing content, this will need to be reported to our support agents. Please reopen your case and share with the agents what content your missing. &nb..
5:30 pm, April 20, 2020 Technical Issues
EA_Kent replied to Gameplay lag
Hey @NishanthaRam. When you've got a chance can you grab a DxDiag so we can take a look? For more info on how to pull one up check out the article on gathering info over at the EA He..
10:00 pm, January 6, 2020 Technical Issues
EA_Darko replied to i want to change my in-game email
Hey @Undeadkilleras you can find the steps to update your PSN email in this Sony help article: https://www.playstation.com/en-ie/get-help/help-library/my-account/access-and-details/how-..
3:30 pm, April 19, 2020 Technical Issues
EA_Darko replied to fifa 20 is shutting down
Hey @DrFreedom13 it sounds to me like you may be having an issue with permissions. Let's try the following to see if it helps: Try running Origin as an administrator: Close the Orig..
11:30 am, January 15, 2020 Technical Issues
EA_Darko replied to error 327684:1
Hey @sarahmh1982 have you check to ensure that your system meets the specs required to run FIFA 20? If you grab me a DxDiag then I can take a look at your system: https://help.ea..
3:30 pm, April 19, 2020 Technical Issues
EA_Darko replied to ask
HEy @Kristian1603 that error message means that the account you are logging in with does not have a FUT account associated with it. The best thing to do is go ahead and double-check your acc..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to apparent latency issue on xbox one x
Hey @Lancifer-PsyChiC would it be possible to share your UO Trace and Xbox connection information with us? The more info that we have the better we can help.Darko
7:00 pm, February 16, 2020 Technical Issues
EA_Darko replied to Wrongly banned from transfer market
Hey all, if you have a TOS sanction on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Wrongly Suspended my FIFA 20 account for 7 days.
Hey @Invoker77 for any TOS related issues you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/ac..
2:00 pm, December 12, 2019 Technical Issues
EA_Darko replied to Wrongfully banned
Hey @BraedenVaile for all issues relating to a TOS sanction you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea..
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Why u banned my acount
You will need to speak to our Terms of Service team @joseltu. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-susp..
1:00 pm, April 30, 2020 Technical Issues
EA_Darko replied to Weird FPS in Menu, Cutscenes and everywhere
Hey @AidenV50 sorry to see that you are having issues. Let's start by grabbing a DxDiag so that I can take a look at your system for any issues: https://help.ea.com/tr/help/pc/ho..
1:00 pm, November 13, 2019 Technical Issues
EA_Darko replied to Unfair ban
Hey @thimes2692 for any TOS related issues you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/a..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Unable to retrieve account information. Please try again
Sorry for not seeing this sooner @Afshin_Mutd, from your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting st..
1:00 pm, April 16, 2020 Technical Issues
EA_Darko replied to Transfer Market blocked unfair!!
Hey @bernardosales if there is a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.c..
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Transfer Market ban
Hey @cssahin if you have a band on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en..
3:00 pm, December 12, 2019 Technical Issues
EA_Darko replied to Transfer Market Ban - What to do if EA refuses to remove ban?
You will need to speak to our Terms of Service team in relation to any ban @AristoKalos05. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to TOS team
Hey @fcf13 the process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/ Click Contact usat the t..
5:00 pm, December 16, 2019 Technical Issues
EA_Darko replied to Submitting SBC
Hey @ActualGB would it be possible to share the full error message as you are seeing it? Generally, these error messages contain information that lets us narrow down the cause of the ..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Permanent Transfer market ban FIFA 20
Hey all, if you have a sanction or ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to More than 5M coins removed and account flagged
You will need to speak to our Terms of Service team @Benlafqih. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..
1:00 pm, March 20, 2020 Technical Issues
EA_Darko replied to Low FPS in FIFA 20 low GPU usage
Hey @DerTitanOlliKahn let's start by grabbing a DxDiag so that we can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/ Once I have tha..
10:00 am, January 22, 2020 Technical Issues
EA_Darko replied to Innocent van
If you have a ban on your account @broodlee1 then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us..
5:00 pm, January 20, 2020 Technical Issues
