Search
Search

EA_Cade replied to *SL_MoreThanOneDevicePopup
Hi @Agnemyr91,Can you try these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database first?If that doesn't work - these steps will let you delete your PSN ID so you can re-add it after. Step 1..
4:30 pm, December 24, 2019 Technical Issues

EA_Cade replied to * Div Rival
Hi @Goosterrooster2,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
8:30 pm, January 7, 2020 Technical Issues

EA_Cade replied to ''We are sorry but there has been an error connecting to FIFA 20 Ultimate Team''
Hi @sueltaneltigre,Sorry for the delay, what system is this happening on? -EA_Cade
6:30 pm, November 22, 2019 Technical Issues

EA_Cade replied to "your squad file does not match that of your opponent"
Hi @KingBeetleJuic,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists?..
8:30 pm, January 10, 2020 Technical Issues

EA_Cade replied to "Your account does not have required privilege to access feature
@kingdavidd15 I would recommend removing and readding the gamertag via these steps. If that doesn't resolve the issue you'll want to reach out to Xbox support for assistance with your acc..
10:00 pm, April 4, 2020 Technical Issues

EA_Cade replied to " You are not actively playing the game " Fifa 20
Hi @alizafar1994,Can you try playing a Squad Battle and then going back to an online mode and let me know if this persists? -EA Cade
2:30 pm, April 16, 2020 Technical Issues

EA_Blueberry replied to Webapp/companion FIFA 20 says I don't have a FUT club?
@brianRosmalen You're likely logging into the web app on a different EA account than what your Gamertag/PSN ID is linked to. Here is how to find the email address associated with your EA ..
11:00 am, March 2, 2020 Technical Issues

EA_Blueberry replied to PC FIFA 20 LAGS ON GOOD COMPUTER
Hey, PC FIFA fans!Does this solution fix this for you? We also have some basic connection troubleshooting steps below that help out a lot of FIFA players. If they don't work, please let u..
8:30 pm, February 14, 2020 Technical Issues

EA_Blueberry replied to No longer have access to EA/Origin account linked to PSN
@AlexOb20 Hey there! I hope you were able to update your account details by now and wanted to shed a little light on the situation you went through. Our contact volumes are abnormally high right ..
9:00 pm, December 1, 2019 Technical Issues

EA_Blueberry replied to Fifa 20 ultimate team keeps crashing
@iphantomh12 Are you on Xbox One, PlayStation 4, or PC? /Blueberry------------------------------------------------------------------------------------------------..
8:00 pm, November 13, 2019 Technical Issues

EA_Blueberry replied to Fifa 20 online friendly match bug
@fr0d3X_11 Are you and your friends on PS4 or PC? /Blueberry-------------------------------------------------------------------------------------------------Hey t..
6:00 pm, November 24, 2019 Technical Issues

EA_Blueberry replied to FIFA 20 not loading
@kjaskur Hey my friend are you still stuck at the loading screen? If you have any Non-Xbox One devices plugged into the USB slot try removing them and perform a quick power cycle with the..
1:30 am, March 18, 2020 Technical Issues

EA_Blueberry replied to FIFA 20 not launching by origin
@satyajit092 Seems like you're on a laptop. It's possible your game is being launched from the Intel card instead of your Nvidia card. Can you go to the Nvidia control panel and add Origi..
3:00 pm, April 8, 2020 Technical Issues

EA_Blueberry replied to Cant connect to Ea servers in Fifa 20
Hey, FIFA fans.We are currently investigating some connectivity problems with our games, including FIFA 20. Thank you for your patience while we look to get the servers back up and available for you a..
6:30 pm, November 19, 2019 Technical Issues

EA_Barry replied to 웹 이적 시장
@BlueYuMin At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jez..
1:30 pm, November 13, 2019 Technical Issues

EA_Barry replied to لابد منكم أصلاح البرو كلوب
@shalbal506 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Je..
4:30 pm, December 16, 2019 Technical Issues

EA_Barry replied to سوق
@banda-07-bandar If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/accou..
2:00 pm, March 1, 2020 Technical Issues

EA_Barry replied to wrong
@jarra_joker @thejarrajoker If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon a..
1:30 pm, February 4, 2020 Technical Issues

EA_Barry replied to the limit of team change. fut
@adigame123g Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, ple..
10:30 am, March 24, 2020 Technical Issues

EA_Barry replied to techinal
@erkanunver If you have reached the club deletion limit, you will need to continue playing with your current club. -----------------------------------------------..
9:00 am, January 9, 2020 Technical Issues

EA_Barry replied to second-hand ps
@timrollemannnn You need a different console. If that person really is a friend, they will let you return the console and give you your money back.
2:00 pm, April 1, 2020 Technical Issues

EA_Barry replied to my ultimate team got deleted
@99884225685467 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, ..
9:00 am, February 18, 2020 Technical Issues

EA_Barry replied to my fifa20 market ban
@112929262 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/inf..
4:30 pm, March 27, 2020 Technical Issues

EA_Barry replied to my account got SUSPENDED for a week and i still can't play my ultimate team
@tolongsayanoob If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/accoun..
3:00 pm, April 27, 2020 Technical Issues

EA_Barry replied to my PSN account suspeneded
@classongrass8787 Please see the following link for info on this, thanks. https://www.playstation.com/en-za/get-help/help-library/my-account/grief-reporting/banned-and-suspen... ..
10:30 am, June 2, 2020 Technical Issues

EA_Barry replied to how to unlock transfer market on Fifa 20 on
@Seven986 @McCluskeys2005 This likely does not have any relation to any action taken against your accounts last year. More info on how transfer market access works can be foun..
2:03 am, November 11, 2019 Technical Issues

EA_Barry replied to how to unlock transfer market on Fifa 20
@Seven986 @McCluskeys2005 This likely does not have any relation to any action taken against your accounts last year. More info on how transfer market access works can be foun..
5:00 pm, November 13, 2019 Technical Issues

EA_Barry replied to fifa20
@flookwarayut If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/..
2:00 pm, April 6, 2020 Technical Issues

EA_Barry replied to fifa 20 verification
@ChefNandi @mczawphyo77 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we..
3:00 pm, April 20, 2020 Technical Issues

EA_Barry replied to fifa 20 crashing pc
@Norbert9907 Use the following app to check if your CPU or GPU is overheating: https://www.ccleaner.com/speccy/download/standard Did you upgrade the video card but not..
3:00 pm, April 10, 2020 Technical Issues

EA_Barry replied to fifa 20 account ban
@ihebgr10 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/info..
11:00 am, April 7, 2020 Technical Issues

EA_Barry replied to ea sports login with wrong email
@richardkidin If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more ..
1:30 pm, January 28, 2020 Technical Issues

EA_Barry replied to ea server e mail is .mi
@rahort If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inform..
4:00 pm, November 19, 2019 Technical Issues

EA_Barry replied to coin dissapear
@ArgonX Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, please s..
11:00 am, December 24, 2019 Technical Issues

EA_Barry replied to asking permission to buy fifa 20 using debit card
@tubu2 Please see the following link for info on ordering and payment methods on Origin, thanks. https://help.ea.com/en-us/help/account/ordering-payment-information ..
2:30 pm, March 24, 2020 Technical Issues

EA_Barry replied to account banned for no reason
@willike199 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/in..
2:30 pm, February 10, 2020 Technical Issues

EA_Barry replied to abdahtf
@AlexJJ35 No, you cannot do this. PS and PC are separate platforms and so the games do need to be purchased separately. Thanks. ---------------------------..
3:30 pm, January 27, 2020 Technical Issues

EA_Barry replied to [Pro Clubs] - Blank screen when going into Pro Clubs
@finleyjenk474 @avass5555 @griffo2010 @Fr000 @harveyblue123 The relevant teams are currently looking into this issue. While that work is ongoing, please try the..
5:00 pm, November 21, 2019 Technical Issues

EA_Barry replied to [Known issue] Red player picks
The relevant teams are aware of an issue with incorrect Weekend League rewards (Red In Form TOTW) and are working on a resolution. No ETA at this time but the issue is a high priority right now..
12:30 pm, January 2, 2020 Technical Issues

EA_Barry replied to [Edit - Admin]. don’t know what to do.
@Pedrodnl You can check if your game qualifies for a refund using the information here: http://help.ea.com/en/article/returns-and-cancellations/ Thanks. --..
2:30 pm, November 19, 2019 Technical Issues

EA_Barry replied to Your account does not have the required privilege to access this feature- DR
@jdf1971 Check that your XBL Gold subscription is active Check you are using an adult account It is possible your account may have been actioned (banned) by Microsoft. ..
10:00 am, February 19, 2020 Technical Issues

EA_Barry replied to Wrongfully suspended
@Rigersp26 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/inf..
3:30 pm, April 20, 2020 Technical Issues

EA_Barry replied to Wrongful fifa 20 FUT transfer market ban
@BeardedEnigmaUK If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/accou..
1:30 pm, April 1, 2020 Technical Issues

EA_Barry replied to Wrong login verification
@rdhazelwood24 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more..
5:00 pm, May 1, 2020 Technical Issues

EA_Barry replied to Wrong email adress
@paddybwheals118 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with mo..
4:30 pm, April 16, 2020 Technical Issues

EA_Barry replied to Why the hell the Xbox One version doesn't load our Personal Settings?! :(
@Duromeco Can you please try the following steps and let us know how you get on, thanks. https://answers.ea.com/t5/Technical-Issues/Personal-settings-1-failed-to-load/m-p/8309988#M..
2:00 pm, November 16, 2019 Technical Issues

EA_Barry replied to Where can I report EA staff?
@edmanlee Moderation is not discussed so either contact the CM in question via Direct Message or contact an Advisor as below. If required, click the following link to contact an Ad..
2:00 pm, January 24, 2020 Technical Issues

EA_Barry replied to When put my fifa disk in, it still makes me use my ea access hours
@jackdanee Uninstall the trial, restart the machine and then try to play the full game using your disc. Thanks.
4:30 pm, April 10, 2020 Technical Issues

EA_Barry replied to What size of a game mointer for Fifa 2020? Which model is right? How much hz?
@deafssfifa This is such an open ended question. How far will you be from the display (size, resolution) How good is your PC in terms of graphics performance (FPS, Hz) What is your..
2:00 pm, December 12, 2019 Technical Issues

EA_Barry replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
@ahmadporyyy In compliance with US embargoes and sanctions laws, Origin is not available in Cuba, Iran, North Korea, Sudan, Syria and Ukraine (Crimea region). ---..
11:00 am, January 14, 2020 Technical Issues