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EA_Cade replied to EA servers kicks me out of nearly every game I play
Hi @MadaBro002,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
7:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to EA server disconnected. Squad battle lost
Hi @smith_utd1987,Not showing any issues at that time on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
5:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to EA Service Network Problem
Hi @HZS8,Are you getting an error message of any kind? Can you post it here? -EA_Cade
5:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to EA Server disconnected in the middle of a game
Hi @titopouchka,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
6:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to EA PLS I GOT DISCONECT N TIME
Hi @MITXOBEM,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
9:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to EA IS JOKE
Hi @bluenosemac2,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to EA Account
Hi @xUFz,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..
6:30 pm, June 3, 2020 Technical Issues
EA_Cade replied to EA ACCOUNT
Hi @liamkenney,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to EA
Hi @17Ferney,There is no way to increase "pack luck" as it isn't something that exists. You're guaranteed only what the description on the pack dictates. Reviewing your chat history I'm not able to fi..
8:30 pm, January 10, 2020 Technical Issues
EA_Cade replied to During fifa ultimate team games my players become very hard to control
Hi @iBVENDETz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
4:00 pm, January 23, 2020 Technical Issues
EA_Cade replied to Downloading and applying online squads
Hi @s1siyaz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
2:30 pm, January 29, 2020 Technical Issues
EA_Cade replied to Do support tickets always get ignored???
Hi @MurphyG27,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
5:00 pm, February 6, 2020 Technical Issues
EA_Cade replied to Division rivals losing connection to opponents
@Thebearded1dr Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..
2:30 pm, June 27, 2020 Technical Issues
EA_Cade replied to Disconnections FUT 20
Hi @sc0rcher_108,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
10:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to Disconnection in Squad Battles
@Other0ne Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..
2:30 pm, June 27, 2020 Technical Issues
EA_Cade replied to Disconnection and loss in Fut Champions after a win
Hi @Kailatah,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Disconnecting while In Game
Hi @KrisDesiigner,Not showing any issues at that moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Disconnecting leads to losses
Hi @colmfriel,If you're disconnecting from 70% of your squad battle games where only your connection is in play - something is up. Please run the UO trace in these steps http://bit.ly/EA_UOTrace under..
10:00 pm, November 13, 2019 Technical Issues
EA_Cade replied to Disconnecting from the first few matches. PC
Hi @dem757,Not showing any issues at that time on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection..
5:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Disconnecting from squad battles
Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troublesh..
5:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to Disconnecting from matches
Hi @KremenkoPFC,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
7:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Disconnected in the middle of the game
Hi @joao6verde6,Everything looks good there. Since you have already performed the most common steps please try these more advanced steps http://bit.ly/PSTroubleshooting to see if they resolve the issu..
9:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Disconnected for the EA severs
Hi @Greenlay1996,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
7:30 pm, June 10, 2020 Technical Issues
EA_Cade replied to Disconnected at the end of every game and getting a loss
Hi @corsamayorr,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
10:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to Disconnected after full time
Hi @Sligh_Ahmed,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Disconnect in Fut champs
Hi @Orange1245,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
9:30 pm, June 19, 2020 Technical Issues
EA_Cade replied to Disconnect from Opponent
Hi @rubinjeremy,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
8:00 pm, June 5, 2020 Technical Issues
EA_Cade replied to Disconnect every game
Hi @tsiamanes7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
3:00 pm, December 4, 2019 Technical Issues
EA_Cade replied to Disconn
Hi @kevinbeast456,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don'..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Disconections from Fut Champs games
Hi @cachorro80,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
10:00 pm, June 19, 2020 Technical Issues
EA_Cade replied to Different ea account keep poping up
Hi @batbold_balt,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Didnt get my guaranteed community tots
Hi @3abadi123,It's there, you just can't see more than 30 packs at once on the game. If you open some or go to the companion/ web app you'll be able to see it. -EA Cade
6:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to Deleted club fifa 20
Hi @Emperador-Aoi,We can restore your deleted club in certain instances - Please reach out on Twitter here @EAHelp so we can take a look. -EA Cade
7:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to DNF modifier for nothing
Hi @Pandorox12,If you're the one taking the DNF, your opponent wasn't the one who DC'd. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..
10:00 pm, July 1, 2020 Technical Issues
EA_Cade replied to DISCONNECTED BACK TO UT AND LOST POINTS
Hi @akzcr7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
1:30 pm, March 21, 2020 Technical Issues
EA_Cade replied to DIRECT X ERROR
Hi @Rapaptus According to your DXDiag you don't meet the minimum requirements for FIFA 20 in the Video Card department so there's not much I can do for you outside recommending a newer car..
9:00 pm, January 15, 2020 Technical Issues
EA_Cade replied to Cuts game halfway through
Hi @tommytynan1,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to Controller settings
Hi @feddypi,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pers..
10:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to Control settings messed up only for FUT
Hi @commonjae,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Constantly getting disconnected from the EA servers seasons FIFA 20
Hi @scottrama00,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to Constantly disconnecting since the game launched!
Hi @shaheen756,Sorry for the delay! The issue that troubles me on your pathping and traceroute is that your speed is fine throughout, you just reach a point where you can just no longer connect to us...
5:30 pm, November 11, 2019 Technical Issues
EA_Cade replied to Connectivity Issues
Hi @anto4567,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't res..
4:30 pm, December 28, 2019 Technical Issues
EA_Cade replied to Connectivity
Hi @58ten,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq..
9:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to Connection İssues
Hi @darkblueblack,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
9:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to Connection lost to the EA servers
Hi @askar858,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
6:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Connection in fut champions
Hi @edu-vas7,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..
2:30 am, June 2, 2020 Technical Issues
EA_Cade replied to Connection Problems - 4/14/20
Hey all, The FIFA team are aware and investigating the ongoing connectivity issues, I've merged most of your threads here for clarity and ease of communication. ..
9:30 pm, April 14, 2020 Technical Issues
EA_Cade replied to Conection loss on pro clubs
Hi @tcajmv,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
5:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Companion problem
Hiya @luky2310 Are you logging in with the same information you see here? -EA_Cade
5:30 pm, January 24, 2020 Technical Issues
EA_Cade replied to Companion app - saying no FUT 20 club
Hi @ARONSAGOONER,If you're logging in to the same account you're posting here with, you have nothing tied to it. Please reach out to an advisor at http://bit.ly/EA_Contact_Us so we can assist further...
8:30 pm, March 11, 2020 Technical Issues
