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EA_Aljo replied to X box freezing when i try and start ultimate team.
Hi there, @bugzy32bugzy32. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..
5:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Wont go past loading screen
Hi there, @tbuster88. If you're still having trouble with this. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 min..
6:30 pm, April 20, 2020 Technical Issues
EA_Aljo replied to Why it’s Disconnecting when I am playing rivals match at the mid of the game
Hi there, @aseelyako. Let's see if we can get these disconnects to stop occurring. First, are you on a wired or wireless connection? Also, what system are you playing on? Has it bee..
3:00 pm, June 26, 2020 Technical Issues
EA_Aljo replied to Why am i lagging in fifa 20 season?
Hi there, @oblieskice. I'll try to help get that lag issue fixed. First, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. Af..
3:30 pm, April 10, 2020 Technical Issues
EA_Aljo replied to We are sorry but there has been an error connecting to fifa 20 ultimate .you wil
Hello, @donga874. Try going to Customize > Profile > Delete and delete anything that's not an offline or career save. Let me know if that helps or not. Thanks!
3:30 pm, April 29, 2020 Technical Issues
EA_Aljo replied to We are sorry but there has Been a problem connecting to FIFA 20 ultimate team
Hi there, @Cibulovykral. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
7:30 pm, January 13, 2020 Technical Issues
EA_Aljo replied to Unable to connect to the servers FIFA
Hi there, @Lucawarren3. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
3:30 pm, March 18, 2020 Technical Issues
EA_Aljo replied to Unable to connect to Ultimate Team in FIFA20
Hi there, @jujubeefrtwin Your UO Trace is showing some very high worst ping times. That can cause you to lag and disconnect, but you should still be able to connect to FUT. I'd like you to..
3:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Unable to connect to FUT
Hi there, @kaboomer69. Are you getting this message when you just try to load into FUT? If so, try deleting the Online Squads file from Customize > Profile > Delete. Let's see if tha..
7:30 pm, January 13, 2020 Technical Issues
EA_Aljo replied to Unable to connect to FIFA20 Ultimate Team
Hi there, @mudden-axel. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
9:30 pm, April 1, 2020 Technical Issues
EA_Aljo replied to Unable to connect to EA Servers at this time
Hi there, @Pro_Gamer_Akram. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let th..
5:00 pm, June 25, 2020 Technical Issues
EA_Aljo replied to Unable to connect fifa 20
Hi there, @trickymb. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..
6:00 pm, April 6, 2020 Technical Issues
EA_Aljo replied to Ultimate Friendlies Error
Hello, @Player_cho9ahm1. UPnP is something that should be enabled. This helps manage the devices connected to your network. Usually, when you can't play online friendlies it means your NAT..
5:30 pm, March 26, 2020 Technical Issues
EA_Aljo replied to There was an error communicating with the Fifa ultimate team servers. Please try
Hi there, @valfranses. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
6:00 pm, March 30, 2020 Technical Issues
EA_Aljo replied to Sudden internet disconnection
Hi there, @zubz_87. We should go through some connection troubleshooting to find out why this is happening. It sounds like you're on a wired connection, but I want to be sure. Your console..
6:30 pm, May 5, 2020 Technical Issues
EA_Aljo replied to Squad battle issues
@Goon_Squad_CE0 Hi there. This is an issue we're currently investigating, but we also may be able to resolve it. Let's go through some basic troubleshooting first. Has it been a whil..
6:30 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Servers not letting me join game
Hi there, @highbury04. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
4:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Same problem
Hi there, @BOWD3N1991. Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, has it been a while since you power cycled your equi..
6:00 pm, February 24, 2020 Technical Issues
EA_Aljo replied to SERVER PC
Hi there, @samet616128, It sounds like you're playing on PC. I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC..
4:00 pm, January 14, 2020 Technical Issues
EA_Aljo replied to SBC submit = game crashes
Hi there, @bejdynand0. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
6:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Problems with server ea on Ps4!! What’s happening??
Hi there, @fransciaco. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
9:30 pm, June 12, 2020 Technical Issues
EA_Aljo replied to Problem with servers
Hi there, @bq5oymrjs7zl. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
4:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Pro clubs disconnection
Hi there, @DiegoGalimany. Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug i..
6:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to No opponents found on rivals for 3 days now. Its a joke. Needs sorting.
Hi there. @jsaw1986. Let's see if we can get opponents to show up for you. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. ..
5:30 pm, December 9, 2019 Technical Issues
EA_Aljo replied to No connection to servers
Hi there, @guntergina. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
9:30 pm, April 13, 2020 Technical Issues
EA_Aljo replied to My transfer market is unavailable
Hi there, @Sir_Abdullah23. Are you still having trouble with this? If so, I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipme..
3:00 pm, June 12, 2020 Technical Issues
EA_Aljo replied to My squad battles keeps disconnecting when I'm winning
Hi there, @robwoo6. Sorry to hear about the disconnects! I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes pl..
6:00 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Missing pro clubs from disc
Hi there, @ghg093. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come b..
5:30 pm, January 7, 2020 Technical Issues
EA_Aljo replied to Log into fut 20
Hi there, @sander070. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..
5:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Lag since update.
Hello, @BREAKDANCE80. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..
4:30 pm, January 29, 2020 Technical Issues
EA_Aljo replied to Lag in FIFA 20
Hi there, @WizardAK47. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
6:00 pm, January 27, 2020 Technical Issues
EA_Aljo replied to I’m trying to play ultimate team but it’s doesn’t allow me
Hi there, @khaleqaio. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..
4:30 pm, April 3, 2020 Technical Issues
EA_Aljo replied to INPUT DELAY
Hi there, @Quinn999999. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to I don’t understand what is going on
Hi there, @CubanFlow_1999, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..
5:00 pm, March 6, 2020 Technical Issues
EA_Aljo replied to I can’t play squad battles
Hello, @themegachris16. I'd like you to try deleting everything, except any career or offline saves, from Customize > Profile > Delete. Let me know if that helps or not. Thanks!
6:30 pm, February 10, 2020 Technical Issues
EA_Aljo replied to I can’t connect to the servers
Hi there, @bbqrat4dayz. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
6:00 pm, March 30, 2020 Technical Issues
EA_Aljo replied to Hacked!
Hello, @PureBrad. I'm really sorry for all the frustration. The web form you need to fill out is located here: https://help.ea.com/account-recovery/web-form. If it's not working, plea..
4:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Getting disconnected in Fifa 20 Online Seasons9
Hi there, @InziOO7. When being on a wireless connection, you'll always be far more susceptible to disconnects and lag than being wired. If at all possible, it would be good to move to a wi..
4:00 pm, April 29, 2020 Technical Issues
EA_Aljo replied to Game disconnect issue afer completed squad battle
Hi there, @skinnyreptile. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..
4:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Game Too Slow
Hi there, @1936061986. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
7:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Fut rivals gameplay very slow and button delay
Hi there, @lord_d9. Let's see if we can get your slow gameplay and button delay resolved. First, I'd like you to power cycle your equipment with the following steps: unplug your modem..
8:30 pm, March 16, 2020 Technical Issues
EA_Aljo replied to Fut mode in fifa is not openning
Hi there, @zizo32755. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..
6:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Fut champs
Hi there, @Augustus-AR- Unfortunately, we don't have a way to modify records or add more games to play. I'm very sorry If you are frequently disconnecting from matches, I'd lik..
6:00 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Fut Champs games - constantly getting speed up lag on PS4
Hi there, @amalvm007. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..
5:00 pm, February 3, 2020 Technical Issues
EA_Aljo replied to Full 6 days no fifa
Hi there, @LeedsUFC1 Have you tried the steps listed below? Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate..
4:00 pm, March 4, 2020 Technical Issues
EA_Aljo replied to Freezes on connecting to ea services
Hi there, @ToRuniteds. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
5:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Fifa 20 speed lag
Hello, @wifi86123. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back onl..
4:30 pm, January 7, 2020 Technical Issues
EA_Aljo replied to Fifa 20 error
Hi there, @aats87. Can you give me some more details? What happens when you try to play an online friendly match? Also, are you on a wired or wireless connection? If this just started happ..
4:30 pm, June 26, 2020 Technical Issues
EA_Aljo replied to Fifa 20 crashing when trying to connect to EA servers (PS4)
Hi there, @jjmcnamara761. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to FUT still unable to load
Hi there, @EthanCharltonn. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..
5:00 pm, March 3, 2020 Technical Issues
