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EA_Aljo replied to Hacked!
Hello, @PureBrad. I'm really sorry for all the frustration. The web form you need to fill out is located here: https://help.ea.com/account-recovery/web-form. If it's not working, plea..
4:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Hacked ultimate team
Hi there, @zeko2599. You can get some help with hacked accounts by following the instructions in this article: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin..
4:30 pm, February 25, 2020 Technical Issues
EA_Aljo replied to Got transfer market banned
Hi there, @UnclaimedCord34. For help with banned accounts, please see this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Thanks!
7:00 pm, January 27, 2020 Technical Issues
EA_Aljo replied to Game freezing
Hi there, @bigGucciso5a300. Can you try opening the ports for FIFA? THey're listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get s..
6:00 pm, March 17, 2020 Technical Issues
EA_Aljo replied to Fut champions things
Hi there, @mimo1097. Did this happen in just one match or is it more frequent? Also, we've seen some success with opening ports when it comes to this issue. The ports you need to open are ..
3:00 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Fifia20 crash when playing draft
Hi there, @Vancr0w. Try the Draft Token tool here. That will check your account to see if it qualifies for a replacement token. If you are frequently disconnecting, we should go through so..
5:00 pm, April 30, 2020 Technical Issues
EA_Aljo replied to Fifa Points Code Issue
Hi there, @m_lavelle11. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..
8:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Falsely transfer banned
Hello, @TrickShot06x. Please see this article for details on disputing action taken on your account: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accou..
6:00 pm, January 13, 2020 Technical Issues
EA_Aljo replied to FUT market banned - can i create a new squad or...?
Hi there, @Profetorum. You'll need to play on a different Xbox gamertag, PSN ID or Origin account. Depending on the platform you play on. You also can dispute the action taken on your acco..
10:00 pm, January 27, 2020 Technical Issues
EA_Aljo replied to FUT CRASH
Hi there, @PhilchDeluxe. You can check to see if a replacement Draft Token is available here. If you're frequently disconnecting, we should go through some connection troubleshooting. Woul..
6:30 pm, May 5, 2020 Technical Issues
EA_Aljo replied to FIFA points
Hi there, @archee_orynbay. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. T..
6:30 pm, April 7, 2020 Technical Issues
EA_Aljo replied to FIFA 20 input delay and slow gameplay
Hi there, @bajenwille780. I'm really sorry for all the frustration! Let's see if we can find out why you're lagging so much. Do you have a PC by chance? If so let’s find out how your conne..
7:00 pm, March 16, 2020 Technical Issues
EA_Aljo replied to Draft game loss
Hi there, @Thesturnpiplup. You can try the draft token tool to see if your account is entitled to a replacement one here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. If ..
5:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Draft entered with coins, not started, now gone
Hello, @AlexSky7711. Try using the draft token tool to see if one is available. You can find it here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. Thanks!
4:30 pm, February 4, 2020 Technical Issues
EA_Aljo replied to Draft Token
Hi there, @PazCorp. You can check to see if a replacement Draft Token is available here. If you frequently disconnect from matches, we should go through some troubleshooting. Just let me k..
6:30 am, June 23, 2020 Technical Issues
EA_Aljo replied to Draft
Hi there, @sneddon2003. You can go here to see if a replacement Draft Token is available. If you disconnect frequently, we should go through some connection troubleshooting. Just let me kn..
10:00 pm, May 5, 2020 Technical Issues
EA_Aljo replied to Did receive fifa points
Hi there, @Loutfy233. If you're still missing these points, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/n..
5:00 pm, February 25, 2020 Technical Issues
EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND
Hello, @dwlb666. I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..
5:00 pm, June 24, 2020 Technical Issues
EA_Aljo replied to Coins
Hi there, @Matty_Reed19. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Tha..
4:00 pm, March 10, 2020 Technical Issues
EA_Aljo replied to Code not working for free packs for champions edition fifa 20
Hi there, @rhys0484. Which platform did you purchase the Champion's Edition for? Also, did you pre-order or purchase after the game had launched. Also, there are multiple ways to ge..
7:00 pm, January 27, 2020 Technical Issues
EA_Aljo replied to Champs
Hi there, @Euanzoo. For help with banned accounts, please see the following article. Thanks!
6:00 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Cant choose email for connecting ea servers
Hi there, @olelbis. It sounds like you're seeing an email on your account that you don't have access to. If that's the case, please see this article for some help: https://help.ea.com/en-u..
7:00 pm, February 18, 2020 Technical Issues
EA_Aljo replied to Button delay making game unplayable
Hi there, @christinegoxo. We should go through some connection troubleshooting. However, at the moment, we're experiencing an issue with our services so you may have some trouble connectin..
9:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Been banned twice for my ultimate team name after not being able to change it
Hi there, @jamieyates04 For help with banned accounts, please contact ToS by following the instructions here. Thanks!
6:00 pm, June 18, 2020 Technical Issues
EA_Aljo replied to Banned account - how to solve?
Hi there, @Enzissimo86. I took a look at your account. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They ..
5:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Ban my transfer market in fifa 20
Hi there, @Moataz-GiO. The only way to get assistance with banned accounts is by using the suggestions in this article: https://help.ea.com/en-us/help/account/information-about-banned..
9:00 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Anyone have experience getting players back after account get hacked?
Hi there, @tonttu20. To get an update on your case, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. Do ..
7:00 pm, March 19, 2020 Technical Issues
EA_Aljo replied to Account invalid on fifa20
Hi there, @mays1993. Are you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the on..
6:00 pm, June 2, 2020 Technical Issues
EA_Aljo replied to Account hacked 11 days ago still cant get any help.
Hi there, @Klak1nn. The reason your case is getting resolved is that you're constantly resuming it to ask for an update. This pulls it out of the queue so an advisor won't see it. Then, af..
3:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Account got hacked can someone help.
Hello, @thesneakywolf. You're welcome to contact support and have another investigation performed. They will do 2 of them. ToS doesn't just check for lost items. They investigate how they ..
4:00 pm, April 9, 2020 Technical Issues
EA_Aljo replied to Account Suspended Due to Violation - Please Help (I had no idea)
Hi there, @sonofcantona1974. For help with banned accounts, please see this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. ..
4:00 pm, April 3, 2020 Technical Issues
EA_Aljo replied to Account Hacked, Empty Club
Hi there, @johnsenoil. For assistance with hacked accounts, you'll need to open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. This isn't something w..
7:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Account Connection
Hi there, @BigBadPizza1323. If you don't have access to the email on the account, you'll need to have the account recovered. To begin that process, fill out this webform and an advisor wil..
4:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Accidantly quick sold acadamy Ødegaard 84 rated
Hi there, @aapie023nl. Try using the instructions in this article to help with recovery items you've quick sold: https://help.ea.com/en-us/help/fifa/learn-about-quick-sell-recovery-in..
4:00 pm, February 4, 2020 Technical Issues
EA_Aljo replied to 0 points squadbattles
Hi there, @mamsen9000. This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained from Squad Battles matches. You can find mo..
8:00 pm, January 6, 2020 Technical Issues
EA_Aljo replied to * de jogo
Hi there, @Marbrisousa If you're saying you have been banned from the Transfer Market, please see this article for help: https://help.ea.com/en-us/help/account/information-about-banne..
8:30 pm, April 14, 2020 Technical Issues
Degusianer replied to Captcha Verify Error
@EA_Cade Please help.. This doesent work
7:30 pm, June 25, 2020 Technical Issues
Deeximus replied to Account hacked 11 days ago still cant get any help.
I got hacked like you and no one help me… cause EA does not work so i need to play fifa from the start with [profanity removed] players Edited for profanity - CM
4:30 pm, April 23, 2020 Technical Issues
Deeximurius replied to Account hacked 11 days ago still cant get any help.
Im really upset about it cause someone threw away my 70 hours of playing and i was trying find something that could help and i was thinking that you have good support but im very disappoited from it.
5:00 pm, April 23, 2020 Technical Issues
Dazz2710 replied to My fifa account got hacked and used for coin transfer but no advisor could help
Hi Promaster, the same has happened to me. I was sitting with 560k in liquid coins and someone managed to hack my account and use different types of Suarez cards to coin transfer from my account. Trie..
2:00 pm, November 19, 2019 Technical Issues
DUCOOL2001 replied to Connection issues to EA
@EA_Lanna I have the same problem. It is not a general connection problem. I first started a chat with EA support, your colleague gave me the article with DNS 8.8.8.8 and 8.8.4.4, I tried, but this is..
3:00 pm, February 24, 2020 Technical Issues
DANNY_M replied to FIFA Port Forwarding on November 9, 2019 8:32PM
Salvatori wrote: » I did this a week ago, and it seemed to improve my game quality in the first few days, and made the game so much more fun (coincidently, i jumped about 600 skill points after this..
9:00 pm, November 9, 2019 Ultimate Team General Discussion
Cris_170599 replied to Error SBC TOTSS ULTIMATE compensation
Yeah me too, I did the Ultimate Totssf Guaranteed SBC before you fixed, got Sancho, and I have not received the second pack that you gave to those who were affected. Please help.
7:00 pm, June 15, 2020 Technical Issues
ChiraaKitteh replied to No progress towards “the champions
@WizardOsprey313 I’ll tag a CM to hopefully move this to FIFA forums.These are Anthem forums and no one here can answer your question. Good luck with it however.@EA_Cade ___..
1:30 pm, March 20, 2020 Technical Issues
ChiraaKitteh replied to Hello
@KALIUMG Unfortunately, not all players have the issues you describe very often. For example, those error message went away for me when I switched to a hard-wired ethernet connection instead of WiFi. ..
5:00 pm, April 29, 2020 Technical Issues
ChiraaKitteh replied to Forfeit = Draw
@richie-mccaff This got mistakenly posted in the Anthem forums, instead of the FIFA forums.@EA_Cade ________________________________________Just another gamer hoping to help.L..
3:00 pm, March 18, 2020 Technical Issues
Brydobhoy88 replied to Here is why fifa 20 cant be taken seriously. on November 8, 2019 4:08PM
Verdi wrote: » Regardless of the video, the point is a valid one. I was helping someone do objectives the other day and the amount of magnetising and tracking from the ai was silly. We've all experi..
4:30 pm, November 8, 2019 Ultimate Team General Discussion
Bolond44 replied to Gold mane instead of Team of the year mane
Hi, I got the same Mane. I contacted them Friday and they said it will take 72 hours. AND STILL NOTHING. I cant even contact them via live-chat at ea help. They dont respond or anythng. Im sick and ti..
8:30 am, January 14, 2020 Technical Issues
BigBadPizza1323 replied to Account Connection
Cheers for the response just sent off my email. Thanks for the help.
2:00 am, April 8, 2020 Technical Issues
Bakudu76 replied to What type of forumer are you? on November 7, 2019 11:33PM
The helpful forumer - there are no stupid questions, just opportunities to help.Sometimes. Mostly not.
12:00 am, November 8, 2019 Ultimate Team General Discussion
