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xxsunyuvxx replied to how does the investigation team take regarding ac hack and fut market ban?
@EA_AljoI was hacked, waited 4 weeks for a response via Email. I got it today and it said that I need to choose the contact via phone option. But I can't do that anymore because, my account has been s..
7:00 am, June 26, 2020 Technical Issues
tstuber replied to What I have missed? Is EA falling apart? on November 5, 2019 9:22PM
Latanaka wrote: » 3 moderators hacked, poeple going mad about a leaked INI-file. Reading everywhere:"Best day in FIFA history" Jesus, feels like a countdown started to EA's day zero😅 ..
9:30 pm, November 5, 2019 Ultimate Team General Discussion
smithy260889 replied to Account hacked, all tradeable cards sold, and all coins spent
Good luck, I got hacked 2 weeks ago for players worth upto 3.3 mil and apparently it was done on a trusted console 350 miles away from where i lived and they couldn't do anything about it
1:00 pm, February 17, 2020 Technical Issues
oliver2569 replied to Banned from the Tranfer Market
Hi Darko, I have already done this without any success. Unfortunately, it seems the Terms of Service Team do not carry out any investigations otherwise they would clearly see that the issue took ..
5:30 pm, January 19, 2020 Technical Issues
kayron16 replied to What I have missed? Is EA falling apart? on November 7, 2019 8:20AM
tstuber wrote: » Latanaka wrote: » 3 moderators hacked, poeple going mad about a leaked INI-file. Reading everywhere:"Best day in FIFA history" Jesus, feels like a countdown started t..
8:30 am, November 7, 2019 Ultimate Team General Discussion
curly4000 replied to Hacked
My ea account was recently hacked, the hacker sold all my players resulting in a transfer market ban I contacted EA submitting a case but no one has gotten back to me! I love this game but how a..
4:00 pm, April 20, 2020 Technical Issues
afcabarca10 replied to Account Hacked, Empty Club
is your case resolved? my case took 7 weeks and then they will accuse you of coin distribution, after 7 weeks waiting, i was pretty pissed off with them, so they told me i would have a answer in an ho..
4:00 pm, March 6, 2020 Technical Issues
Xplicit_2121 replied to Seasons Match Disconnection
I had this same issue and just contacted and messaged EA. I hope they remedy this. It isn't that big of a deal, or wouldn't be, if I hadn't just bought the game or had issues years ago. My ..
5:30 pm, April 21, 2020 Technical Issues
Mikimuster3 replied to stolen content
@man9our66 Welcome to EA’s “Answer HQ”!Here at Answer HQ, we are not EA. We are only a community-based forum board for giving/helping mutual assistance!Unfortunately, we can not help ..
9:00 am, April 13, 2020 Technical Issues
MichaelDK replied to account ban
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ. here you can get all the info abou..
8:00 pm, April 20, 2020 Technical Issues
MichaelDK replied to SOMEONE PLEASE HELP ME!!
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ.Contact support, for account problems.ht..
2:00 pm, June 8, 2020 Technical Issues
MichaelDK replied to Market banned
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ. Contact support, for account probl..
2:00 pm, June 8, 2020 Technical Issues
MichaelDK replied to HackedAccount and banned
we can not help you with.account problems on the forums if you want to do a Report. on the person who did this.https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-h..
9:30 am, March 24, 2020 Technical Issues
MichaelDK replied to Hacked account
we can not help you with.account problems on the forumsif you want to do a Report. on the person who did this.https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/If you..
10:00 am, March 24, 2020 Technical Issues
MichaelDK replied to Banned from FUT MARKET
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ.Contact support, for account problems.ht..
9:00 am, May 4, 2020 Technical Issues
MichaelDK replied to Accounts been blocked
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ. Contact support, for account probl..
3:00 pm, June 14, 2020 Technical Issues
MichaelDK replied to Account Compromised
we can not help you with.account problems on the forums if you want to do a Report. on the person who did this.https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/..
10:00 am, March 24, 2020 Technical Issues
MichaelDK replied to 72 Hour ban help as my anxiety levels are through the roof
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ. Contact support, for account probl..
9:30 am, June 6, 2020 Technical Issues
Klak1nn replied to Account hacked, 10 million coin team gone, Slow response time on Origin
HI there, Yes got an e-mail regarding unusual account activity. telling me about an attempt to log on to my account. I can message you the e-mail address used if you want.
6:00 pm, April 17, 2020 Technical Issues
IndigoJack16 replied to The existing account seems to have been hacked
Hi,If you think your account is hacked, please go to the link below:https://help.ea.com/en/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/If your account is still compromised..
9:00 am, March 31, 2020 Technical Issues
Gigidee-G-64 replied to Missing players
Had a similar situation except i was hacked, lost all players of value, i went with the live chat who were helpful in restoring some coins and promised me my players back, that was 5 days ago and have..
10:00 pm, May 5, 2020 Technical Issues
EA_Cade replied to Account hacked, 10 million coin team gone, Slow response time on Origin
Hi @Klak1nn,What do you mean by "Someone at EA warned me that my account was getting hacked and exchanged e-mails with me"?Are you saying that we reached out to you before you contacted us via the hel..
5:30 pm, April 17, 2020 Technical Issues
EA_Barry replied to My FIFA 20 game has been hacked, all of my players have been sold and coins have
@faisalh789 Please see the following link for info on how to proceed, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now ..
6:00 pm, January 20, 2020 Technical Issues
EA_Aljo replied to ut
Hi there, @lionthrax. If you feel your account was hacked, please see this article for more information: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-accou..
4:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Account got hacked can someone help.
Hello, @thesneakywolf. You're welcome to contact support and have another investigation performed. They will do 2 of them. ToS doesn't just check for lost items. They investigate how they ..
4:00 pm, April 9, 2020 Technical Issues
EA_Aljo replied to Account Hacked, Empty Club
Hi there, @johnsenoil. For assistance with hacked accounts, you'll need to open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. This isn't something w..
7:30 pm, March 2, 2020 Technical Issues
CopiousBear74 replied to Hacked FIFA20 account
We're all being strung along. If your account gets hacked, contact EA, secure your account but don't bother expecting your losses to be restored. You'll get nothing, just save your time and effort. Al..
1:00 pm, July 1, 2020 Technical Issues
AivenMarine replied to Incorrect Login Verification email
Filling out an online form is proving a waste of time. EA are just creating a smokescreen to make you feel the problem is at your end. I bought FIFA 20 for the PS4 on the PS Store on 03/06/20. I ..
10:30 pm, June 8, 2020 Technical Issues
