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EA_Cade replied to Fifa 20 CRASHING PS4

@martynrushton Hiya, have you already tried these steps? https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade

4:31 pm, February 11, 2020 Technical Issues

AiVvS
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EA_Cade replied to Fifa 20 Age Restriction on Adult Origins account

Hi @ShrimpyMahDude,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

4:30 pm, December 14, 2019 Technical Issues

oCp6B
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EA_Cade replied to Fifa 20 : Unable to connect

Hi @haddiouiid,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT..

6:30 pm, April 21, 2020 Technical Issues

zdG1y
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EA_Cade replied to Fifa 20 30 fps - two monitors

Hi @mackra7,Can you try using Direct X 12? -EA Cade

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Fifa 20 - Edit Player Issues

@w44643233 wrote: Product: FIFA 20Platform:PCWhat is your gamertag/PSN ID? w44643233Which mode has this happened in? Kick offWhich part of the mode? Home & AwayHow often does the bug occur? E..

2:30 pm, November 13, 2019 Technical Issues

BjqG7
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EA_Cade replied to Fifa 20 - Cant find live chat on EA support

Hi @StorfeKar,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to Fifa 20

Hi @Henrychhouk371,Sorry for the delay, what's the exact error you're getting? -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to Fifa

Hi @micitovic, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't r..

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to FiFA 20 Career Mode

Hi @GDK007421,Sorry to hear it, can you try simming past that date and let me know if that helps? -EA Cade

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Feature is unavailable, fifa volta story mode

Hi @BloodyBangers,This is most likely related to the matchmaking in FUT being disabled at the moment. Can you let me know if this persists after matchmaking is reenabled? -EA ..

10:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Failed to start Fifa20

@Alaa656Saad So sorry for the delay, have you tried these steps yet? -EA_Cade

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Failed to load

Hi @arminasbar575,Okay, in that case you'll need to reach out to an advisor here http://bit.ly/EA_Contact_Us so we can go into more in depth steps with you. -EA Cade ..

10:30 am, June 14, 2020 Technical Issues

vEpiG
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EA_Cade replied to Failed login

Hey all,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

6:30 pm, November 26, 2019 Technical Issues

lRekW
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EA_Cade replied to Fail to connect to EA server - PS4

Hi @wanzeroth,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..

2:00 pm, June 11, 2020 Technical Issues

9cdF5
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EA_Cade replied to FUT20 Champs speedup lag

Hi @StalwartDiomedes,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time..

2:30 pm, February 7, 2020 Technical Issues

TfsnS
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EA_Cade replied to FUT servers kicking offline

Hi @TingTong1968,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

3:30 pm, April 17, 2020 Technical Issues

LFp9X
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EA_Cade replied to FUT rivals opponent quitting

Hi @JoshisKeene92,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to FUT players gone

Hi @jonstevens23,If your account was compromised you should be able to regain that content. Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

5:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FUT online friendlies won't start

Hi @pc20021077,Can you try deleting everything in there that isn't a Career mode save and let me know if you see a difference? -EA Cade

7:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to FUT not being available try again later

Hi @johnny9019,You have an account issue blocking you from connecting at the moment - please reach out to us at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can resolve this for you. ..

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FUT log in error return me to main meniu

Hi @07522142127,Please reach out to us on Twitter at @EAHelp so we can take care of this for you. -EA Cade

2:30 pm, April 1, 2020 Technical Issues

amhoM
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EA_Cade replied to FUT error. Club was not transferred from Fifa 19 to Fifa 20!

@thisistw79 This article goes into more detail, but it looks like your club was deleted and remade on August 10th. You club had to exist on August 1st to qualify.  -..

10:30 pm, February 23, 2020 Technical Issues

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EA_Cade replied to FUT draft lost connection

Hi @Georgeyboy1123,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

32rsd
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EA_Cade replied to FUT companion App

Hi @semirsanel1180,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to FUT club deleted.

Hi @bigGucciso5a300,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to FUT champs problems

Hi @bighoss9595,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

4:30 pm, March 7, 2020 Technical Issues

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EA_Cade replied to FUT champs loss

Hi @CarlitoRNS,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

6:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FUT championship lag

Hi @guyzino,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..

3:00 pm, March 27, 2020 Technical Issues

WBkyn
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EA_Cade replied to FUT champion - losing connection

Hi @Ezquerro11,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

10:30 pm, March 6, 2020 Technical Issues

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EA_Cade replied to FUT and Division Rivals: Game disconnects loading the final statistics

Hi @leoheidji,I wouldn't recommend DMZ'ing your PC connection for security reasons. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..

3:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to FUT Weekend

Hi @Blixten0408,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to FUT WEB APP

Hiya, @TamirEilon2828      Are you logging in with the same information seen here in game? -EA Cade

4:30 pm, April 3, 2020 Technical Issues

Ma8k9
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EA_Cade replied to FUT Transfer market

Hi @hallja7,Does this happen every time or only after you place several bids? -EA Cade

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to FUT Transfer Market Processing Problem

Hey all, If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:00 pm, January 29, 2020 Technical Issues

von3C
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EA_Cade replied to FUT Friendly Mode Crash PS4

Hi @jpe2111,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..

9:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to FUT Founder but Club Vanished moving to FIFA 20

Hi @KingKab20,Your FUT club only had three games played on it for FIFA 19, that's why you didn't get returning user rewards or your EST date carried over. -EA_Cade ..

8:30 pm, November 17, 2019 Technical Issues

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EA_Cade replied to FUT DRAFT ONLINE ERROR

Hi @Bandi_Wayne,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to FUT DRAFT

Hi @Dadacr72005,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

10:30 pm, December 20, 2019 Technical Issues

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EA_Cade replied to FUT DISCONNECTION ISSUES

Hi @pellinski,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other playe..

10:30 pm, December 3, 2019 Technical Issues

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EA_Cade replied to FUT Companion Update: Transfer Market Not Working

Hi @djgroves3,Can you try these steps please http://bit.ly/IOS_TS and let me know if the error persists? -EA Cade

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to FUT Champs reg

Hi @DAVE-HUNTER-88,I'm showing you redeemed access Saturday and played no games during the Weekend League. -EA Cade View in thread ..

9:00 pm, April 24, 2020 Technical Issues

KGWE8
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EA_Cade replied to FUT Champs Opponent Quit but I get Loss

Hi @MrGrandCru,That would indicate that you were the party that dropped connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FUT Champs

Hi @itsgreig123,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FUT Champions game not updated

Hi @simonexxx288xxx,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

4:30 pm, April 10, 2020 Technical Issues

ldyto
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EA_Cade replied to FUT Champions Connectivity

Hi @berkdoker,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

3:30 pm, March 28, 2020 Technical Issues

acbos
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EA_Cade replied to FUT Champions - wins not given

Hi @chocolatetruffle,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FUT Champion server issues

Hi @mhines17, @dunna888,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..

7:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to FUT Challenges

Hi @TobyIrving68,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread

5:30 pm, April 28, 2020 Technical Issues

JaX82
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EA_Cade replied to FUT CHAMPS REWARDS MISSING

Hi @TheDirtyAussie,They went out 5 minutes after your post. -EA Cade View in thread

2:30 pm, July 2, 2020 Technical Issues

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EA_Cade replied to FUT CHAMPIONS REWARDS

Hi @FIDODIDOkhl,Showing you collected them 2 minutes after this post. -EA Cade

4:30 pm, June 4, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.