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EA_Cade replied to I didnt get my FUT champs rewards.

Hi @HashtagStackin,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, March 5, 2020 Technical Issues

uoCpV
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EA_Cade replied to I didnt get any of my fut champs rewards

Hi @amrbarca32004,They go out Thursdays at 0800 UTC. -EA Cade

5:30 pm, June 8, 2020 Technical Issues

Xh7Iq
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EA_Cade replied to I didn't receive my division rivals rewards

Hi @pepe1366,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:30 pm, March 6, 2020 Technical Issues

8bu0r
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EA_Cade replied to I didn't receive fifa points

Hi @ardopardo10,Those points are distributed by Sony within 7 days of the offer redemption.You can reach them at http://bit.ly/ContactPSSupport if you have any other questions on this promotion. ..

6:00 pm, November 21, 2019 Technical Issues

HtMT9
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EA_Cade replied to I didn't get fifa points and origin took the code.

Hi @StareMiasto1945,Hello! If you're missing content you'll need to speak with an advisor, you can reach one at @EAHelp on Twitter as well as http://bit.ly/EA_Contact_Us.We can't assist with this type..

4:00 pm, March 25, 2020 Technical Issues

L24Rk
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EA_Cade replied to I did not receive my WL rewards but i received my rivals

Hi @gedda2424,Hello! If you're still missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, January 23, 2020 Technical Issues

89vMs
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EA_Cade replied to I did not receive all 12 packs included in my FIFA 20 champions edition

Hiya @imaansmailbox    Those packs have all been sent out now, we have more details on this over here.  -EA_Cade

7:30 pm, February 4, 2020 Technical Issues

kTZXR
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EA_Cade replied to I can’t select manager in FUT Draft

Hi @Gimbownik69,Hiya! For this issue you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance.Looks like we're going to need to reset your draft. ..

9:30 pm, April 24, 2020 Technical Issues

32msN
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EA_Cade replied to I can’t log into the fifa 20 companion app

Hi @keithbyrne2015,Sorry for the delay, is this still happening? -EA Cade

5:00 pm, April 15, 2020 Technical Issues

1VEcN
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EA_Cade replied to I can’t connect to ea servers or load into ultimate tesm

Hi @123456kian,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

5:30 pm, April 3, 2020 Technical Issues

bB9TX
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EA_Cade replied to I can’t buy anybody or sell and wasn’t given a warning

Hi @yttggffddfvvb,What platform is this happening on? -EA Cade

2:30 am, June 2, 2020 Technical Issues

LfSMj
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EA_Cade replied to I cant find opponents on fifa20 pc FUT?

Hi @EslamOnFire,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..

9:00 pm, April 24, 2020 Technical Issues

EkYcs
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EA_Cade replied to I cant connect to ea survers

Hi @jkeane54321,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me..

2:30 pm, April 16, 2020 Technical Issues

Tdtqf
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EA_Cade replied to I cannot share play my game anymore (ultimate edition)

Hi @samartois,You can share the base game with your friend, you cannot share any of the perks with them like bonus content however. If game share isn't working you'll want to reach out to Sony for tro..

6:00 pm, November 26, 2019 Technical Issues

EPDUm
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EA_Cade replied to I can't update to version 1.10

Hi @Berejay,Strange, can you try these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database and let me know if this persists? -EA Cade

4:30 pm, April 10, 2020 Technical Issues

w90Ik
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EA_Cade replied to I can't start a new uefa champions league tournament

Hi @konpan123,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete the save from there? -EA Cade

9:00 pm, April 24, 2020 Technical Issues

Abd8C
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EA_Cade replied to I can't see my friend

Hi @fifaboy21212121,Are you trying to do this in Origin or on a console? -EA Cade

8:00 pm, June 18, 2020 Technical Issues

XGCS9
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EA_Cade replied to I can't redeem my code in FIFA20 Champions Edition

Hi @caliboymehmet,Those codes are no longer valid I'm afraid: https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers -EA_Cade ..

4:30 pm, January 16, 2020 Technical Issues

izuBE
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EA_Cade replied to I can't login into my old ea account

Hi @captainsb9000,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

10:00 pm, April 7, 2020 Technical Issues

YgMWy
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EA_Cade replied to I can't log into my EA account that's linked with my xbox account on FIFA.

Hi @Lexyre,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make ..

10:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to I can't connect in fifa after update

Hi @F3innN,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:30 pm, March 31, 2020 Technical Issues

wajlx
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EA_Cade replied to I can play FIFA 20

Hi @Stan_1207_NL,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

2:30 pm, April 30, 2020 Technical Issues

xmCKD
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EA_Cade replied to I can not connect to ea servers on fifa 20

@JohnTerryslip69 You will need an active PlayStation Plus membership to connect to FUT. -EA Cade

6:30 pm, June 27, 2020 Technical Issues

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EA_Cade replied to I am wabt mt clad fifa 20 Ultimit

Hi @Thethif7803,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, March 6, 2020 Technical Issues

H0lg8
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EA_Cade replied to I am unable to connect to companion app.

Hi @jcostello1122,Do you have a cogwheel icon in the top corner? Click that and make sure you're on the right persona. It's also possible you haven't earned access yet, but you should after playing so..

8:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to I am unable to connect my companion fifa app to my secondary playstation profile

Hi @JordMawsy,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

10:30 pm, November 23, 2019 Technical Issues

thAsj
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EA_Cade replied to I am still getting disconnected at end of match

Hi @flyalbert,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

5:30 pm, April 4, 2020 Technical Issues

wJPlO
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EA_Cade replied to I am scoring crosses but it says on the objectives I havent

Hi @SammyBoy3636,Going to need more information on this one, are you referring to the Cross Fire objective? -EA Cade

7:00 pm, April 1, 2020 Technical Issues

QfAp6
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EA_Cade replied to I am confused

Hi @zZomBenZz,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

6:00 pm, November 15, 2019 Technical Issues

BgkxK
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EA_Cade replied to I accedently redeemed a league sbc

Hi @qfbjotape,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer..

5:00 pm, June 8, 2020 Technical Issues

42zIC
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EA_Cade replied to I WANT MY MONEY BACK

Hi @EPIBHTORAS13,If you had your FUT coins removed please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a ToS action over AHQ. ..

11:00 pm, January 9, 2020 Technical Issues

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EA_Cade replied to I Just entered to fifa 20 ut from ps4 but companion doesnt work

Hi @324684deniz,Can you provide a screenshot of the message you're getting on the companion app please? -EA_Cade

3:30 pm, December 21, 2019 Technical Issues

gw5C9
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EA_Cade replied to I Haven’t Received My Division Rivals Rewards

Hi @JSHBRNS,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, February 28, 2020 Technical Issues

OH8dv
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EA_Cade replied to I Got Hacked

Hi @70916666,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..

5:00 pm, April 3, 2020 Technical Issues

MKC4q
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EA_Cade replied to I Got 90 Mertens CF for Weekend League but he doesnt exist

Hi @Corey_AzPt,Thanks, looking into this now. -EA Cade

2:30 pm, July 2, 2020 Technical Issues

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EA_Cade replied to Huge delay on online game

Hi @nailman86,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

9:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Huge Latency [FIFA20 FUT Online games]

Hi @ginel,Sorry to hear it. When you say latency, are you referring to button delay or actual lag while you're playing? -EA Cade

9:00 pm, April 17, 2020 Technical Issues

c8ZMF
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EA_Cade replied to How to transfer Fifa points from Fifa 19 to Fifa 20

Hi @mark1234abcd,If you haven't done it before, you should get the option to move over any unspent points in FIFA 19 when you boot up FUT in FIFA 20. If you've already done it once, you'll need to rea..

11:00 pm, December 3, 2019 Technical Issues

owmBe
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EA_Cade replied to How to switch account on PS4

Hi @Kobelai1205,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

5:30 pm, June 8, 2020 Technical Issues

FbLig
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EA_Cade replied to How to link new EA Account

Hi @hidalgooo19,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

4:30 pm, March 25, 2020 Technical Issues

hcCjn
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EA_Cade replied to How to change ea account on ps4

Hi @tic61573,Once an account is linked, it's linked permanently. To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in ..

5:30 pm, March 24, 2020 Technical Issues

M89QD
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EA_Cade replied to How to Link PC Origin account with Playstation?

Hi @mibtehajkhan,Your FUT progress is locked to the platform it was earned on, it's not one team across all platforms. -EA Cade

2:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to How to Change Origin Email for Fifa 20 (Switch)

Hi @YuYoBerTo,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

6:30 pm, April 6, 2020 Technical Issues

ZpAMF
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EA_Cade replied to How many guests I can add for online friendlies of FIFA20?

Hi @MedicKwoN,I believe it's limited to 1 guest. -EA Cade

7:00 pm, April 21, 2020 Technical Issues

e9UcM
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EA_Cade replied to How long it takes for a missing items specialist to email you?

Hi @70916666,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..

9:00 pm, April 15, 2020 Technical Issues

S6NBq
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EA_Cade replied to How long do EA cases take

Hi @ifvdgng,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

4:00 pm, June 9, 2020 Technical Issues

YQZGJ
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EA_Cade replied to How do i change my email through fifa 20,

Hi @Marcosprat,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

2:00 pm, June 24, 2020 Technical Issues

nfFWo
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EA_Cade replied to How do I remove an old EA account I no longer have access to

Hi @xheadshotzombie,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

5:30 pm, June 11, 2020 Technical Issues

pWFmi
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EA_Cade replied to How Can I Play on one Stadium

Hi @trulpar,Are you playing on PC? Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

5:00 pm, March 24, 2020 Technical Issues

UF8dA
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EA_Cade replied to How

Hi @WEBER_ISAK,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, November 14, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.