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EA_Cade replied to Why am I being blocked by the trading market

Hi @jdmzhino,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

5:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to When will my headliner mertens get his updgrade?

Hi @Felix_86_Scorpio,The FIFA team are aware and working on this now. I expect this upgrade will happen alongside the new TOTW. -EA Cade

9:30 pm, June 27, 2020 Technical Issues

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EA_Cade replied to When i try to verify my account on fifa ea servers it comes up with a d

Hi @Envy_larry,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

2:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to When i try to start fifa 20 onnoc after recent update, i

Hi @malviyapraneet,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

2:00 pm, June 10, 2020 Technical Issues

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EA_Cade replied to When I win games in FUT I get no progress

Hi @NTF_Kane,You only gain Seasonal XP from completing Objectives, not from playing games. -EA Cade

9:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to What's is the solution of block transfer in fifa 20

At the moment the following languages are supported on Answers HQ:    English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I..

10:00 pm, June 4, 2020 Technical Issues

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EA_Cade replied to What should I do ??!!!

Hi @Ibrahimsalar,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

5:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to What is this? SOMEONE PLEASE HELP 😭😭

Hi @Jneff5,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

11:00 pm, November 26, 2019 Technical Issues

daL93
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EA_Cade replied to What is reaolved

Hi @aboibrahim0,According to that message, this ban will not carry over to FIFA 21 as it only applies to the current game. -EA Cade

7:00 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Weekend rewards

Hi @joemou11,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, February 6, 2020 Technical Issues

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EA_Cade replied to Weekend league loss?

Hi @tedgundry,That would indicate that you were the one who lost connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win,..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Weekend League Win was not counted

Hi @Curiousrobertlol,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..

2:30 am, June 2, 2020 Technical Issues

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EA_Cade replied to Weekend League Disconnections

Hi @PazCorp,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..

4:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Weekend League

Hi @chappeth14,You have 24 hours after the competition starts to redeem them -EA Cade View in thread

4:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Web App

Hiya @DYPOTATOE    Are you signing in with the account information seen here? -EA Cade

5:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team

Hi @harwindermalique,Sorry for the delay. Still happening? -EA Cade

3:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to We're sorry, something has gone wrong.Please try again.problem to submitgoal fut

Hi @game_dreamer2000,Try this link, I didn't have any issues with the site just now: https://www.ea.com/games/fifa/fifa-20/goals-of-the-week -EA_Cade

9:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to We were unable to get your latest saved data

Hi @msd86,Sorry for the delay, is this still happening? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to We can't play friendly matches together

Hey all, this is usually a privacy setting blocking you. Make sure your account is set up on your console or PC correctly and that you aren't using a child/underage account. ..

8:00 am, December 19, 2019 Technical Issues

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EA_Cade replied to We are sorry but there has been an error connecting to fifa 20 ultimate team PS4

Hi @jozaizgozda,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to We are sorry but there has been an error connecting to fifa 20 ultimate team

Hi @averal09,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to We Could Not Complete Your Origin Order

Hi @FKNHellaldo,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

4:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Way The game plays

Hi @stingbean2,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Waiting on player

Hi @placidrooster,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

6:00 pm, June 8, 2020 Technical Issues

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EA_Cade replied to Waiting an answer from EA help!

Hi @mopado,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade

6:00 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Waited for ages

Hi @Tasselass, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

8:30 pm, December 20, 2019 Technical Issues

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EA_Cade replied to WORST ONLINE GAMING EXPERIENCE EVER

@Xtreme_Enigmaa16 We're currently tracking an issue with Telecom if that's your ISP. If not, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://hel..

6:00 pm, March 29, 2020 Technical Issues

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EA_Cade replied to WL rewards (FUT Champions)

Hi @Ekman1908,Weekend League Rewards go out at 0700 UTC the Thursday following the competition. -EA Cade

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to WL reward

Hi @Makaay087Hun,Weekend League rewards are sent out at 0800 UTC the Thursday after the competition ends. -EA Cade View in thread ..

7:30 pm, April 8, 2020 Technical Issues

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EA_Cade replied to WHAT IS GOING ON!!!

Hi @MattyDev89,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

3:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to WEEKEND LEAGUE

Hi @abbott964,Sorry for the delay, that's a visual issue only. You'll be qualified for the currently active league. -EA Cade

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Volta is not working.

Hey all, This should be resolved now and was related to matchmaking being disabled for an issue last night. -EA Cade View in thread ..

2:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Volta Bugs and Issues

Hi @enyeama1nga,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

6:00 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Very very slow gameplay

Hi @Guteekk93,Your UO Trace looks perfect, are you playing on PC? -EA Cade

8:30 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Verification email not coming

Hi @simon479,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Verification code ea fifa20

Hi @ibizabhoy20,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

5:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Verification code

Hi @Jensonjames2304,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Verification

Hi @tottenhamash200,Hiya! For account security issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of iss..

9:00 pm, January 24, 2020 Technical Issues

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EA_Cade replied to Urgent Help, this is beyond a joke now

Hi @Jullz141274,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Ur joking right?

Hi @Josh273165,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, June 20, 2020 Technical Issues

taglo
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EA_Cade replied to Update contract details

Hi @brink3144,Hiya! For account security issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via..

8:30 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Update

Hi @lenoza95,There were 2 updates released in the last 24 hours for console, were you able to connect again after this finished? -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Unstable FPS and speed up lag

Hi @Jleach777,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

11:00 pm, March 4, 2020 Technical Issues

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EA_Cade replied to Unresponsive play

Hi @nathanswinny,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

3:30 pm, January 15, 2020 Technical Issues

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EA_Cade replied to Unrecognised email account

Hi @woodus_126,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

3:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Unplayable

Hi @waseemabdul7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

5:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Unlinking ea from gamertag

Hi @Goingbridge56,You would only get that message if you're trying to use a gamertag that was on the Xbox already, you'll need to create your own gamertag and EA account to bypass this. We cannot gran..

6:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Uniform Default error and latency

Hi @BenGrigg5,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

5:30 pm, December 21, 2019 Technical Issues

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EA_Cade replied to Unfair banned fromEa. Pls help

Hi @Taninqwe,If your PSN account was banned you'll need to speak with SONY support http://bit.ly/ContactPSSupport on this rather than with us. -EA_Cade ..

2:30 pm, March 14, 2020 Technical Issues

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EA_Cade replied to Unfair Matchmaking

Hi @ozerg5,Matchmaking never looks at your OVR, only your location and division. You're jumping in at the tail end of the game's content cycle while other players have been collecting high rated items..

7:00 pm, June 17, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.