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EA_Darko replied to Banned by fault

  Hey @whiteshadow53200 you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/informa..

4:30 pm, January 13, 2020 Technical Issues

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EA_Darko replied to Banned Transfer

You will need to speak to our Terms of Service team in relation to any ban @robinkoalbani.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..

5:00 pm, January 28, 2020 Technical Issues

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EA_Darko replied to Banned ????

Hey @alexandrumma I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   I..

1:30 pm, April 30, 2020 Technical Issues

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EA_Darko replied to Awfull button delay

If you are playing on a modern TV @YDRGBD you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number of b..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to Again FIFA !! Ultimate team

It sounds like you may be having issues with your connection @rallyinghardOK. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..

4:30 pm, December 20, 2019 Technical Issues

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EA_Darko replied to Account Disabled

Hey @brandon01745 for issues with an account you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live s..

4:00 pm, April 19, 2020 Technical Issues

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EA_Darko replied to A question about EA Servers - Middle East on

Hey @ArturNik17 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'll ta..

2:03 am, November 11, 2019 Technical Issues

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EA_Darko replied to A question about EA Servers - Middle East

Hey @ArturNik17 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'll ta..

3:30 pm, November 11, 2019 Technical Issues

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EA_Darko replied to 8 Days later and still havent got my players back

Hey @zRensen17 we are unable to assist with account-based issues on AHQ so the best thing to do is to speak with one of our phone or chat support advisers who will be able to advis..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to 2200 fifa points not showing

Hey @Subin5550 if you are missing content then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    It's best ..

4:30 pm, January 21, 2020 Technical Issues

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EA_Darko replied to *SL_MoreThanOneDevicePopup

Hey @Agnemyr91 are you playing on PS4 by any chance?   If so can you go ahead and remove your PSN Gamertag from the console and then re-add it again and try launching the game to see if..

4:30 pm, December 24, 2019 Technical Issues

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EA_Dante replied to Game Disconnecting at End of Match

Hey folks,   This issue is now resolved. Thank you all for sticking with us while we worked on getting things back to normal.     Source: https://twitter.com/EAFIFADirect/status/1..

1:00 pm, March 13, 2020 Technical Issues

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EA_Cath replied to Won a draft match 5/0 then while going back to menu, game says i disconnected

Hi @CBCB_dRk,I have moved your post from the French board to the English one so you can get a response. Si un membre vous a aidé, n'hésitez pas à lui donner de l'expérienc..

6:00 pm, April 21, 2020 Technical Issues

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EA_Cade replied to 充值未到账

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

2:30 pm, February 1, 2020 Technical Issues

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EA_Cade replied to لياقه

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to الرد للضروره لحل مشكله

At the moment the following languages are supported on Answers HQ:    English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I..

8:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to استرجاع نقاط فيفا 20 ستور امريكي

At the moment the following languages are supported on Answers HQ:    English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I..

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to İ sell a player but i cant rechieve my coins, what should i do?

Hi @kayanpatates,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to xp after play squad battles not adding to season progress....ps4

Hi @iaMGingerfindsun,This year you only gain XP from completing objectives, not from playing matches. -EA Cade

3:30 pm, April 15, 2020 Technical Issues

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EA_Cade replied to why fifa is quitting suddenly while playing

Hi @vadakumba,Can you give any further information? Is this happening after you score from a cross for instance? -EA Cade

6:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to why am i not able to find any opponent on Fut Champions weekend league

Hi @sebascalde,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to what can we do to take the pack from twitch?

Hi @nikospiazas,Instructions for claiming the pack can be found here: https://twitch.amazon.com/prime/loot/fifa20 -EA Cade

5:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to weekend league win not counted

Hi @taxx1017,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to we are sorry but there has been an error connecting to fifa 20 ultimate team

Hi @calvinli9461,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to was up 2-0 on fut champs didn't get win after disconnect

Hi @jovitheman,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

4:00 pm, December 28, 2019 Technical Issues

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EA_Cade replied to visuals problem

Hi @AAYKing,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to vertify email code

@homlah Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

12:00 am, January 10, 2020 Technical Issues

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EA_Cade replied to verify game files fifa 20

Hi @vulinaa,That's really odd, can you try a full uninstall http://bit.ly/ManualOriginUninstall and then redownload to see if that resolves it? -EA_Cade

4:00 pm, January 16, 2020 Technical Issues

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EA_Cade replied to unexpected error has occurred... when trying to connect to Pro Clubs

Hi @Stevefut1992,Sorry to hear it. What system is this happening on? -EA Cade

6:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to unable to login as teen account

Hi @chrisphinton,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to unable to connect to ea servers in fifa20(cd)

Hi @pikaXgaming,Sorry to hear it. What console is this happening on? -EA Cade

6:00 pm, June 8, 2020 Technical Issues

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EA_Cade replied to ultimate team server problem

Hi @HUSEYIN_VARTOLUU,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..

9:30 pm, December 10, 2019 Technical Issues

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EA_Cade replied to ultimate team connection lost !!!!

Hi @Axeger_85,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

6:00 pm, March 10, 2020 Technical Issues

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EA_Cade replied to trade ban

Hi @RadhaKrishna108,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to too many computers have accessed this accounts version of displayname fifa 2020

Hi @adigame123g,That would indicate that you've logged in from several devices in the last 24 hours. You'll need to wait 24 hours to continue using that account. -EA Cade ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to there was an error accessing server data

Hi @dancebody0203,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if thi..

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to the game wont startup after recent update

Hi @saurs97,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

5:00 pm, March 13, 2020 Technical Issues

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EA_Cade replied to the game quick sold a player that wasn't selected

Hi @Sallaco123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, November 22, 2019 Technical Issues

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EA_Cade replied to the connection to your opponent has been lost fifa 20 online friendlies

Hi @zSeeN9,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to y..

7:30 pm, June 4, 2020 Technical Issues

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EA_Cade replied to tell me why i live in asia but server is in uk us ....

Hi @Jasonbravo555,You're connecting to a server in the US for that test, that's not the server you play FIFA on. Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to t fifa 20 ultimate team hacks and sold all players

Hi @LOVROPOLE,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to suspicious email

Hi @Seishin101,If the email came from either an @EA.com or e.EA.com address, it's from us. Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist ..

4:00 pm, March 13, 2020 Technical Issues

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EA_Cade replied to super speed lag ps4

Hi @gilmalaguetas,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by..

11:00 pm, November 19, 2019 Technical Issues

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EA_Cade replied to still no support options

Hi @IronCharlstar,You may have better luck reaching out to our Twitter support team at @EAHelp, you can also try changing your location on the help site to the US and then refreshing the help site. ..

5:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to squads aren't saving

Hi @dougieboiiii,Did you disconnect from your last game on the console? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to squad updates and career mode

Hi @FULLC0MMUNISM,Squads are set when the Career is first started, you would need to start a new save to get the updated squad list. -EA_Cade

8:00 pm, November 14, 2019 Technical Issues

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EA_Cade replied to squad battles fifa 20

Hi @Seekwithdave,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to screen showing appear to be damage and cannot be used

Hi @Ruiz020609,Can you press cancel on that screen? You should be able to load the game still. -EA Cade

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to retrieve account information

Hi @NoMercy-0881, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

7:00 pm, January 9, 2020 Technical Issues

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EA_Cade replied to refound error

Hi @killthemall86,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:00 pm, June 2, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.