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EA_Cade replied to Error unable to save personal settings

@bobbyhoskino    There's a thread on this over here with some steps that should resolve this for you.  -EA_Cade

7:30 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Error to open FIFA 20 on PC

Hi @Jonspadeto,Can you ensure you have all available Windows updates installed and let me know if this persists?Also, disabling programs like MSI Afterburner/ Geforce Experience can prevent this from ..

5:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Error message: an error has occured in the following application (CE-34878-0)

Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved:   PSN ID/Gamertag Platform ISP   Shou..

7:00 pm, February 28, 2020 Technical Issues

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EA_Cade replied to Error loading the captcha from the captcha service provider?

Hi @SpykeLaaHD,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

9:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Error connecting to fifa 20 ultimate team.

Hi @Zameer56,Please run the UO trace in these steps http://bit.ly/EA_UOTrace under "Test Your Connection" and post the results so we can determine the cause of the connection problem. ..

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Error connecting to FIFA Ultimate Team

Hi @VerruckterHund,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Error communicating to the servers

Hi @southstandrules,Looks like you may have hit a form of bot detection, it should clear on its own after a period of inactivity on the market. -EA Cade

2:30 pm, April 1, 2020 Technical Issues

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EA_Cade replied to End of my tether with FUT unable to connect

Hi @ntrugby123,Have you tried disabling your Login Verification and then reconnecting to FUT yet?http://bit.ly/Managesecuritysettings -EA_Cade

11:00 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Ea server pulling through an incorrect email address?

Hi @Irishliamo,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

10:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Ea just sending me the same copy and paste email?!

@DTCoster666 If you've already been denied by the ToS team to have the ban overturned there is no further action to be taken, their decision is final on these matters. -EA Ca..

3:00 pm, June 27, 2020 Technical Issues

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EA_Cade replied to Ea ignoring my case

Hi @decavfc,Have you already followed the steps here http://bit.ly/EALetsTalk? -EA Cade

6:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Ea account won’t connect to ps4

Hi @dragonglory1052,What happens when you try to follow these steps http://bit.ly/Link_your_gamertag? -EA_Cade

10:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Ea account for online features

Hi @legendc34totynam,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via A..

11:00 pm, February 28, 2020 Technical Issues

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EA_Cade replied to Ea Server improving

Hi @Petyesz117,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to EMERGENCY HELP

Hi @cankocayasss,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

3:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to EFL TOTSSF still in a packs?

Hi @Ezquerro11,The Championship TOTS is still active and in packs until Monday.  -EA Cade

7:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to EA servers kicks me out of nearly every game I play

Hi @MadaBro002,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

7:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to EA servers disconnect issue

Hi @kingkaki2020,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

6:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to EA servers crashed while I was winning during weekend league and it gave me an L

Hi @abatedhalfling8,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

6:30 pm, June 8, 2020 Technical Issues

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EA_Cade replied to EA server disconnected. Squad battle lost

Hi @smith_utd1987,Not showing any issues at that time on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to EA platform login PSN account display is invalid

Hi @cdsora0410,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

6:00 pm, June 8, 2020 Technical Issues

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EA_Cade replied to EA TAKES MY COINS

Hi @silviucalance,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account actioned by Terms of Service over AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to EA Suspended my account for what?

Hi @TrinatiS1,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

4:00 pm, November 23, 2019 Technical Issues

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EA_Cade replied to EA Suspended my account

Hi @tommydingding6,Please check your registered email for further information on this. You can also follow these steps http://bit.ly/ContactAccountDisputes to email the Terms of Service team. We canno..

7:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to EA Support is useless - How to get issue fixed?

Hi @H0pp1e,Sorry to hear this. Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

2:30 pm, December 28, 2019 Technical Issues

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EA_Cade replied to EA Stole my FUT and dont care

Hi @casper18sb,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to EA Service Network Problem

Hi @HZS8,Are you getting an error message of any kind? Can you post it here? -EA_Cade

5:00 pm, March 24, 2020 Technical Issues

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EA_Cade replied to EA Server disconnected in the middle of a game

Hi @titopouchka,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

6:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to EA Please stop it with the negative attitude!

Hi @sebastiannorge,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

6:30 pm, January 16, 2020 Technical Issues

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EA_Cade replied to EA PLS I GOT DISCONECT N TIME

Hi @MITXOBEM,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

9:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to EA Is Scamming Me

Hi @Yospider21,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, March 3, 2020 Technical Issues

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EA_Cade replied to EA IS JOKE

Hi @bluenosemac2,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

4:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to EA DID A MISTKAE !! PLEASE HELP !!!

Hi @shai18815,What exactly is your issue? -EA Cade

4:00 pm, April 29, 2020 Technical Issues

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EA_Cade replied to EA Account

Hi @xUFz,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..

6:30 pm, June 3, 2020 Technical Issues

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EA_Cade replied to EA ACCOUNT

Hi @liamkenney,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Dynamic Camera

@thehitman_82c Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

10:00 pm, November 11, 2019 Technical Issues

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EA_Cade replied to Duplicate Email Bug

Hi @oacbrazil,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

8:30 pm, June 20, 2020 Technical Issues

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EA_Cade replied to Drag back not working with custom controls

Hi @choda996,Wasn't aware of this. I'll see that it gets to the right teams. -EA_Cade

7:00 pm, January 25, 2020 Technical Issues

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EA_Cade replied to Draft disconnected

Hi @pikaboo112,Sorry to hear that. This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

6:30 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Draft Token Request

Hi @TomDac,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

6:30 pm, December 6, 2019 Technical Issues

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EA_Cade replied to Draft

Hi @BBeni911,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

10:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Doing a good job 👍🏾

  @jovitheman wrote: I have one question, why do I have to watch an other persons replay or celebration? It’s a bit annoying to force someone to watch something that they just saw or can w..

2:30 am, June 2, 2020 Technical Issues

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EA_Cade replied to Do support tickets always get ignored???

Hi @MurphyG27,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

5:00 pm, February 6, 2020 Technical Issues

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EA_Cade replied to Division rivals rewards

Hi @fifaboy21212121,Rivals rewards have all been sent, if you're missing them you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us. -EA Cade ..

2:30 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Division rivals points not adding up anymore

Hi @Ghyu_kjhtr,Sorry to hear it. Are you fully completing the matches or are you getting a connection error? -EA Cade

10:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Division rivals points and coins

@Flipery8flop Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Division rivals losing connection to opponents

@Thebearded1dr Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..

2:30 pm, June 27, 2020 Technical Issues

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EA_Cade replied to Division Rivals is broken.

Hi @ODZI14,Division Rivals only matchmakes you by your current Division and location, it doesn't look into your team overall rating in any way. -EA Cade

5:30 pm, June 20, 2020 Technical Issues

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EA_Cade replied to Division Rivals bug, can't walking stops after a couple seconds VIDEO

Hi @SmoelieBoelie,Gotcha, can you ensure you have the latest drivers installed for the controller and let me know if that helps? Make sure all Windows Updates are installed as well please. ..

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Div Rivals sped up & unresponsive gameplay

Hi @gl3w,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing t..

6:30 pm, November 27, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.