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EA_Darko replied to Help Please

Hey @Aiden_wave if there is a ban on your account then you will need to speak to our Terms of Service team and explain the situation to them.   The process to contact our ToS team can b..

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Green lights on the main menu and error ce-34878-0 (ps4)

Hey @Telkiesky6 this error is a PS4 error to say that the software crashed, best thing to do is to try the following steps:   Restart your console: Turn off your console and then turn it ba..

1:30 pm, April 8, 2020 Technical Issues

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EA_Darko replied to Getting driver crashes when cheaters are losing

Hey @PMAlex280794 is the error you are seeing related to DXGI_ERROR_DEVICE_REMOVED. If so this error is one relating to your GPU and no tin fact FIFA, the best thing to do is a clean install..

7:00 am, April 21, 2020 Technical Issues

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EA_Darko replied to Getting Disconnected in every divison rivals game

It sounds like you may be having issues with your connection @ardopardo10. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to Get Kicked out of every online game I play

Hey @Tropicalkillerx it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..

6:30 pm, December 13, 2019 Technical Issues

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EA_Darko replied to Gameplay issues delays laggs

If you are playing on a modern TV @Guteekk93  you need to ensure that all post-processing features are disabled and that you are playing on game mod   Modern TVs have any number of..

3:00 pm, November 29, 2019 Technical Issues

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EA_Darko replied to Gameplay is too slow because of EA Servers!

Hey @nero_zahin19 your UO Trace is showing issues with connection, you have some very high ping times well before you reach the EA servers.   I would suggest taking a look at our Connec..

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to Gameplay glitch

Sorry to see that you are having issues @ReziqnZenox. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-..

10:30 pm, January 4, 2020 Technical Issues

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EA_Darko replied to Game wont connect to EA servers ..

Hey @miiikehendoe if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help...

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to Game keeps going to windowed mode

Hey @marcursT if the game is being forced into windo mode when you are not alt-tabbing or setting the game as such then this can point to a conflict with another program. It's no harm trying..

2:30 pm, April 21, 2020 Technical Issues

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EA_Darko replied to Game froze after winning a weekend league game and I was given the loss

It sounds like you may be having issues with your connection @conor157. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to Game disconnecting

It sounds like you may be having issues with your connection @shwayneybaby. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/elp..

5:00 pm, January 14, 2020 Technical Issues

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EA_Darko replied to Game closes after match

Hey @ic0nicttv let's grab a DxDiag so that I can take a look at your system for any issues: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/   The more info we have..

2:30 pm, February 20, 2020 Technical Issues

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EA_Darko replied to Fut champs

Hey @XxEnea21xX if the game is stuck then you will need to force close the game. If you let us know on what platform you are having the issue then I can share some troubleshooting steps with..

11:30 am, June 2, 2020 Technical Issues

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EA_Darko replied to Fut champions

Hey @Rahmanesy1 you can find all the info related to FUT Champions rewards in this help article: https://www.ea.com/en-gb/games/fifa/news/fifa-19-fut-champions-rewards   Darko

1:00 pm, March 26, 2020 Technical Issues

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EA_Darko replied to Freeze on “Connecting to eas server” tl

Hey @guisantos200213 can you take a couple of minutes to try the following steps:  Restart your console: Turn off your console and then turn it back on. Make sure your game software i..

1:30 pm, December 12, 2019 Technical Issues

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EA_Darko replied to Fifa20 speed

Hey @bigsanny80 if you are playing on a modern TV you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any num..

5:00 pm, December 20, 2019 Technical Issues

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EA_Darko replied to Fifa Crashing on FUT - PS4

Hey @Mrbrad1986 this is a PS4 error advising you of corrupt data. The best thing to do is to reinstall the game. Darko

1:00 pm, April 16, 2020 Technical Issues

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EA_Darko replied to Fifa 20 lost connection every game

Hey @Peaky_ShadowI would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'll take y..

5:00 pm, December 11, 2019 Technical Issues

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EA_Darko replied to Fifa 20 No Commentary

That's an odd one @Joelooo_A.   Can you check your TV, console/PC settings and you in-game audio options to ensure that your options reflect your audio set up? For example, if you have stere..

2:30 pm, November 14, 2019 Technical Issues

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EA_Darko replied to Fifa 20 Gameplay too slow

Hey @Lszsailo if you are having connection issues then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection..

4:30 pm, December 20, 2019 Technical Issues

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EA_Darko replied to FUT crashed at the end of game

Hey @SNAHLONE do you see an error message when this occurs and on what platform is it happening? Darko

1:30 pm, March 20, 2020 Technical Issues

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EA_Darko replied to FIFA20 Stuck at startup

Hey @dpondash can I ask where it gets stuck? Is it on the initial game loading screen or on the menus?   Do you see an error message of any kind when this issue occurs?   Can you t..

1:00 pm, March 26, 2020 Technical Issues

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EA_Darko replied to FIFA 2020 ON PS4 - A PROBLEM WITH THE CONTROLLER

That's an odd one @maciek754.   If it is fixed for a time after a reinstall then it could be an issue with your game files. Are you installing the game to the internal hard drive or an external o..

5:00 pm, March 24, 2020 Technical Issues

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EA_Darko replied to FIFA 20 lag after a month

Hey @jorhek1995 ifyou are playing on a modern TV you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number of..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to FIFA 20 Dempo-Black Screen

Hey @ttv-Brilnerdnl I'm seeing quite a few issues there in your errors. Let's start by running the  System File Checker in Windows 10 to look for any issues: https://support.m..

8:00 pm, November 19, 2019 Technical Issues

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EA_Darko replied to FIFA 20 DATA DESTROYED

Hey @K1ngm3l21 this is a Sony error so the best thing to do is to try the steps suggested on the console and reinstall the game?   If not can you try that now to see if it fixes the iss..

1:30 pm, April 8, 2020 Technical Issues

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EA_Darko replied to FIFA 20 CRASHES WHEN GOING INTO ONLINE GAME

Hey @santibolt17 it would appear that the issue is with your controller so the best thing to do is to contact the support for the controller to see what they can recommend as we are not able..

1:00 pm, March 20, 2020 Technical Issues

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EA_Darko replied to FIFA 20 - PS4 - Error CE-36244-9 - Unable to download game

Hey @MyterioMaestro this is a PS4 error and not an EA one.Sony recommends that you try the following steps when this issue arises: https://www.playstation.com/en-ie/get-help/help-librar..

1:30 pm, April 30, 2020 Technical Issues

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EA_Darko replied to FIFA 20 - Banned From Online

Hey @Blackarat if you have a ban on your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/e..

4:30 pm, January 22, 2020 Technical Issues

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EA_Darko replied to FIFA 20 (X Box One) - Game keeps freezing following a recent update

Hey, sorry to see that you are having issues @BurboBoys.   In a situation such as this, the first thing to do is ensure that your console and game are fully up to date.   If that makes no di..

2:30 pm, February 27, 2020 Technical Issues

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EA_Darko replied to Division Rivals Issue

Hey @Dardar5556 can I ask on what platform this is happening and do you see an error when the issue occurs?   Does the game freeze and crash to the main menu or desktop?   The more..

8:30 am, April 1, 2020 Technical Issues

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EA_Darko replied to Disconnected just before the end of EVERY game

Hey @azoz11A11 and @CreedxX22 . I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-b..

4:30 pm, November 26, 2019 Technical Issues

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EA_Darko replied to Disconnect at the start of the game

Hey @Stepov2211 from your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https:/..

10:30 pm, April 12, 2020 Technical Issues

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EA_Darko replied to Companion app transfer ban

Hey @Baapstra if you have a ban on  your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea...

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Coins

Hey @olikucharski having a friend send you coins is a breach of the FIFA 20 Terms that you agreed to when first launching the game.     To appeal your sanction you will need t..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to Club Ranking

Hey @Vibe_Psyko-_- can I ask with which game it is that you are seeing the issue?   Darko

11:30 am, January 15, 2020 Technical Issues

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EA_Darko replied to Changing PSN ID Online, FIFA 20 will work properly?

Hey @DEMY_KSA and @Majkel_T_14 you should not run into any issues that I am aware of in FIFA by updating your Gamertag name. Darko

6:30 pm, April 21, 2020 Technical Issues

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EA_Darko replied to Changing EA accounts

You will need to speak to our Terms of Service team @zoomballs.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..

1:30 pm, April 30, 2020 Technical Issues

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EA_Darko replied to CAN NOT START FIFA 20 BECAUSE OF DIRECXT 11 PROBLEM???

I saw this happen with GTAV @meodien0407 and there was something of a workaround which you can try on FIFA.  Go to My Documents and find your FIFA 18 folder, open settings.xml ..

2:00 pm, November 28, 2019 Technical Issues

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EA_Darko replied to Banned from the Tranfer Market

Hey @oliver2569 any TOS related issues need to be directed to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/..

5:00 pm, January 19, 2020 Technical Issues

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EA_Darko replied to Banned for no reason

You will need to speak to our Terms of Service team in relation to any TOS issue @JoshWilson77.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/accoun..

12:30 pm, April 3, 2020 Technical Issues

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EA_Darko replied to Banned by fault

  Hey @whiteshadow53200 you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/informa..

4:30 pm, January 13, 2020 Technical Issues

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EA_Darko replied to Banned Transfer

You will need to speak to our Terms of Service team in relation to any ban @robinkoalbani.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..

5:00 pm, January 28, 2020 Technical Issues

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EA_Darko replied to Awfull button delay

If you are playing on a modern TV @YDRGBD you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number of b..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to Account

Hey @RosolakFLC you can link multiple Xbox accounts to your Origin account but we would advise that you have a separate EA account for each Xbox Gamertag in case you should run into issues. ..

4:30 pm, November 28, 2019 Technical Issues

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EA_Darko replied to 500 Games - Transfer market locked

Hey @oR1337xX and @Haitianuno to open the transfer market you will need to keep playing and exploring all aspects of FUT. It is not possible for anyone to open the transfer market ..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to *SL_MoreThanOneDevicePopup

Hey @Agnemyr91 are you playing on PS4 by any chance?   If so can you go ahead and remove your PSN Gamertag from the console and then re-add it again and try launching the game to see if..

4:30 pm, December 24, 2019 Technical Issues

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EA_Dante replied to Game Disconnecting at End of Match

Hey folks,   This issue is now resolved. Thank you all for sticking with us while we worked on getting things back to normal.     Source: https://twitter.com/EAFIFADirect/status/1..

1:00 pm, March 13, 2020 Technical Issues

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EA_Charlie replied to [PC] game crashes when lauching FIFA 20

Moved from French forums.  * Je ne réponds pas aux messages privés *Answer HQ est avant tout un forum dédié à l'entraide entre joueurs.Vous avez trouvé la solution ..

10:00 am, January 30, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.