FIFA 20

EA_Cade replied to Champs connectivity

Hi @Duckett1994,Sorry for the delay, I was out of office. Was this resolved? -EA_Cade

3:30 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Champions edition Gold packs

Hi @theMat1993, That promotion has now ended, you can see more information regarding this here. -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Case# 54865369 resume

Hi @cjx7chmqvc98pvhv,Sorry for the delay, is this still happening? -EA_Cade

5:30 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Career mode skill moves bug still present

Hi @Jabron_T,We cannot modify existing save files, you'll need to create a new save for this to take effect. -EA_Cade

5:30 pm, December 5, 2019 Technical Issues

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EA_Cade replied to Career mode player characteristics missing

Hi @amgooner,I've merged your threads together for ease of access. Thanks for reporting this, I'll see that it gets to the right teams for investigation. -EA_Cade

2:30 pm, February 22, 2020 Technical Issues

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EA_Cade replied to Career mode editing player

Hi @Fernando921,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

4:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to Career mode Stamina (FIFA 20)

Hi @Guiseley13,Are you using a constant pressure tactic? Last year people grew accustomed to high pressure tactics not draining stamina as much as it should have so when it was changed to be more real..

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Career Mode Issues Megathread

Hey all, This thread was created back in September to be a centralized location to provide feedback on FIFA 20's Career Mode. With the release of various fixes and tweaks over the 6 ..

4:30 pm, November 22, 2019 Technical Issues

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EA_Cade replied to Career Mode - Scouting Issue

Hi @DOGG0,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

6:00 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Card sale - missing coins

Hi @CWWhiteside,I'm showing that you sold Hierro for 64,500 and received 61,750 coins for the transaction. -EA_Cade

5:30 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Captcha entry required to log into EA account FIFA 20

Hi @1057185,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

5:00 pm, March 12, 2020 Technical Issues

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EA_Cade replied to Captcha Verify Error

Hi @mrsmeds99,Sorry for the delay, is this still happening? -EA Cade

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Can’t use the app

Hi @SjansPanther38,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Can’t see the position of a player in a pack.

Hi @Husnabaset100,What platform are you playing FIFA on? This sounds like something you would need to adjust in the system settings. -EA_Cade

2:30 pm, December 6, 2019 Technical Issues

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EA_Cade replied to Can’t play fifa 20

Hi @mikelibanez8,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

7:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Can’t pick player from market

Hi @panks618,You need to force the market to refresh, try changing the search price by 100 coins and searching again. -EA Cade

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Can’t login to Ea Servers login verification wrong email

@abcbdg29287cio Are you logging in with the information seen here? -EA_Cade

3:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Can’t log in to Online ??? The email address for verification is not mine

Hi @Gillam1388,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

11:00 pm, February 8, 2020 Technical Issues

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EA_Cade replied to Can’t load into pro clubs

Hi @Lawry1256,Sorry to hear it, what platform are you playing on? -EA Cade

4:30 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Can’t link ea to psn because I don’t receive security code email

Hi @jordiramos2,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Can’t get in contact to ea help desk

Hi @Kj_Huey0320,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..

2:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Can’t get any icon swaps players

Hi @eeefsf,Ill need more information than that to look at this, can you share any more information and the squads please? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Can’t connect to ultimate team not due to internet problems

Hi @Itz_brfc9,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..

5:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Can’t connect to servers

Hi @Omarrashid97,Sorry for the delay. Is this still happening? -EA_Cade

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Can’t connect to server

@jowanlouie1977 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

4:30 pm, April 5, 2020 Technical Issues

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EA_Cade replied to Can’t connect to es servers as my email is no longer valid

Hi @1986born-in,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

11:00 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Can’t connect to ea server for Fifa 20 on

@therealasura Hey there, can you try these steps please: https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade ..

1:55 am, November 11, 2019 Ultimate Team General Discussion

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EA_Cade replied to Can’t connect to ea server for Fifa 20

@therealasura Hey there, can you try these steps please: https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade ..

2:13 am, November 11, 2019 Technical Issues

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EA_Cade replied to Can’t connect to Fifa FUT 20 companion

Hi @Runner9110,Are you logging in with the information you're seeing in this post? -EA_Cade

2:00 pm, January 11, 2020 Technical Issues

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EA_Cade replied to Can’t connect to Fifa 20 ultimate team

Hi @jamiego26,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..

10:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Can’t connect EA fifa 20 to switch

Hi @charob1111,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Cant verify my fifa 20 ea account on xbox one to connect to online servers

Hi @oAviii,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make ..

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Cant login to Ultimate Team

Hi @serkanyil,Sorry for the wait. Is this still happening? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Cant login

Hi @shaky0000,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

9:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Cant finish an Sbc cause he doenst load the change

Hi @Sinned-040,Sorry for the delay, when that occurs it usually means you need to connect on your console as the game was closed unexpectedly then you should be able to use the companion app again. ..

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to Cant connect...

Hi @FaMouSGaMinG-41,Try following the steps here https://help.ea.com/en/help/account/origin-login-verification-information/#turn-on to disable your Login Verification and then try connecting to FUT ag..

10:00 pm, January 3, 2020 Technical Issues

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EA_Cade replied to Cant connect to EA servers

Hi @Damonkef789,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..

4:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Cant buy players suddently!?

Hi @gamestop435,That sounds like you hit a form of bot detection, this isn't something we can unlock manually for you I'm afraid. You'll want to play games and stop attempting to search for a bit to u..

10:00 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Cant buy on the market

Hi @ChefeMaximo,Were you placing a lot of bids before this happened? It sounds like a form of bot detection to me. -EA_Cade

5:00 pm, November 22, 2019 Technical Issues

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EA_Cade replied to Cannot connect to EA Server for FIFA20 but can play online for other games on PS

Hi @kutchika,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

6:30 pm, March 12, 2020 Technical Issues

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EA_Cade replied to Cannot connect to EA Server

Hi @SMUsamage80,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Cannot Post on EA Fifa forum

Hi @toshimitzou1,What happens when you try to make a post? -EA_Cade

10:30 pm, November 12, 2019 Technical Issues

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EA_Cade replied to Cannot Post On The Forum

Hi @Fresh_SkillzY,Sorry to hear it, can you give it a shot again please and let us know if you can post there now? -EA_Cade

3:30 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Can't verify EA account

@NAGLED14 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

6:00 pm, November 15, 2019 Technical Issues

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