Search
Search
EA_Cade replied to Wrong player packed
Hi @0riginaI_k,I'm showing that you last packed Carvajal on the 3rd of March, 1 day before TOTW released. -EA_Cade
6:30 pm, March 10, 2020 Technical Issues
EA_Cade replied to Wrong login email verification Fifa 20
Hi @KevKipYT,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Mak..
6:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to Wrong fully Banned by EA twice this year.
Hi @redds212,Your account was banned for activity that took place while it was outside your control, please contact an advisor here http://bit.ly/EA_Contact_Us to resecure the account so it can be rea..
2:30 pm, June 9, 2020 Technical Issues
EA_Cade replied to Won’t allow me to play online and email address is not one I even recognise.
Hi @Shaggers9,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Wont let me sign into my correct email for the fifa 20 game
Hi @rhettpaul1,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to Why is there an "@emltmp" email on my verification page for online options???
@Carlosdeguzmanjr Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..
2:30 pm, November 30, 2019 Technical Issues
EA_Cade replied to Why is the commentary language option not highlighted on my FIFA 20
Hi @cmornny,Sorry for the delay, is this still happening? -EA_Cade
2:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to Why doesn’t Two Buttons work in weekend league, I can’t play long balls
Hi @EzeTopBoy,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
10:00 pm, February 7, 2020 Technical Issues
EA_Cade replied to Why does the CPU rarely foul in FIFA 20?
Hi @herminator95,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
9:00 pm, December 10, 2019 Technical Issues
EA_Cade replied to When i try to verify my account on fifa ea servers it comes up with a d
Hi @Envy_larry,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to What’s the issue please!?
Hi @BenGrigg5,I'm not showing any connection issues around the time you posted this. Your account did play matches but I'm showing you got points for all of them. Can you clarify what you meant by hav..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to What's is the solution of block transfer in fifa 20
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I..
10:00 pm, June 4, 2020 Technical Issues
EA_Cade replied to What is this? SOMEONE PLEASE HELP 😭😭
Hi @Jneff5,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
11:00 pm, November 26, 2019 Technical Issues
EA_Cade replied to Weekend leauge
Hi @wolfie_22,The servers aren't going down, this is network congestion. Please remember that most of the world is self isolating at the moment and ISP's across the planet are under extremely heavy st..
4:00 pm, March 21, 2020 Technical Issues
EA_Cade replied to Weekend league entrance
Hi @ChOPpAhOLix69,I'm showing that you're qualified for FUT Champions on our side. Can you show me a screenshot from inside FUT showing that you aren't qualified please? -EA_C..
9:30 pm, December 28, 2019 Technical Issues
EA_Cade replied to Weekend League Connectivity
Hi @wolfie_22,The servers aren't going down, this is network congestion. Please remember that most of the world is self isolating at the moment and ISP's across the planet are under extremely heavy st..
9:30 pm, March 21, 2020 Technical Issues
EA_Cade replied to Web App
Hiya @DYPOTATOE Are you signing in with the account information seen here? -EA Cade
5:00 pm, June 3, 2020 Technical Issues
EA_Cade replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team
Hi @harwindermalique,Sorry for the delay. Still happening? -EA Cade
3:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to We were unable to get your latest saved data
Hi @msd86,Sorry for the delay, is this still happening? -EA_Cade
5:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to We are sorry but there has been an error connecting to FIFA 20 ultimate team
Hi @rpanukas,Sorry for the delay, is this still happening? -EA_Cade
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Way The game plays
Hi @stingbean2,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Wat can’t i go on fifa online
Hi @Ishpow01,We're going to need some additional information to help you on this. What console are you playing on? -EA_Cade
10:30 pm, December 5, 2019 Technical Issues
EA_Cade replied to Waited for ages
Hi @Tasselass, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
8:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to WEEKEND LEAGUE
Hi @abbott964,Sorry for the delay, that's a visual issue only. You'll be qualified for the currently active league. -EA Cade
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to Volta is not working.
Hey all, This should be resolved now and was related to matchmaking being disabled for an issue last night. -EA Cade View in thread ..
2:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to Volta Bugs and Issues
Hi @enyeama1nga,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
6:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to Verification email not coming
Hi @simon479,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to Verification code ea fifa20
Hi @ibizabhoy20,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
5:00 pm, April 2, 2020 Technical Issues
EA_Cade replied to Verification code
Hi @Jensonjames2304,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to Verification
Hi @tottenhamash200,Hiya! For account security issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of iss..
9:00 pm, January 24, 2020 Technical Issues
EA_Cade replied to Update contract details
Hi @brink3144,Hiya! For account security issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via..
8:30 pm, November 20, 2019 Technical Issues
EA_Cade replied to Update
Hi @lenoza95,There were 2 updates released in the last 24 hours for console, were you able to connect again after this finished? -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Unstable FPS and speed up lag
Hi @Jleach777,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade
11:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Unresponsive play
Hi @nathanswinny,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
3:30 pm, January 15, 2020 Technical Issues
EA_Cade replied to Unrecognised email account
Hi @woodus_126,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
3:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to Uniform Default error and latency
Hi @BenGrigg5,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
5:30 pm, December 21, 2019 Technical Issues
EA_Cade replied to Unfair Matchmaking
Hi @ozerg5,Matchmaking never looks at your OVR, only your location and division. You're jumping in at the tail end of the game's content cycle while other players have been collecting high rated items..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Unable to sub, make tactical changes, all players undefined
Hi @coyelt84,This issue was resolved with the latest Title Update for FIFA 20, when was the last time this occurred? -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Unable to play FIFA 20 online
Hi @scotbobby,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
6:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to Unable to login to fifa 20 on xbox
Hi @xxkillakal7,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..
8:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Unable to link ea with twitch
Hi @chokos1926,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
6:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to Unable to connect to FIFA 20 Ultimate Team
Hi @nogamenol1fe0v0,Sorry for the delay, was out of office. Is this still happening? -EA_Cade
3:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to Unable to buy fut points most of the time
Hi @erlenror,Do you ever get an error message that the content may no longer be for sale as well? -EA_Cade
10:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to Unable to Connect to EA Servers FIFA20 PS4 - never since Dec 2019
Hi @QCsizzle,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to UnTradeable TOTW Sbc
Hi @SnowKiller267,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
11:00 pm, November 14, 2019 Technical Issues
EA_Cade replied to Ultimate Team random transfer selling
Hi @Redevil19ftw,For account security issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Ultimate Team is completely broken because of cheaters.We paying money for what?
Hi @47rising,If you suspect someone is cheating, please report it accordingly. We have no way to action or investigate someone over Answers HQ. -EA Cade
4:00 pm, June 2, 2020 Technical Issues
EA_Cade replied to Ultimate Team Season Rewards - preview stadium themes before claiming?!
Hi @SumFiiin,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
4:00 pm, November 23, 2019 Technical Issues
EA_Cade replied to Ultimate Pack
Hi @finnjkeeffe,Sorry for the confusion. The 83+ indicator ≠ 84 and up, it means 83 and up. -EA_Cade
11:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to UCL Werner
Hi @davidjacquett,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:30 pm, March 3, 2020 Technical Issues
