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MadRedPirahna replied to Rewards of fut champions not coming
Rewards are sent out the Thursday at 0800 UTC.If you're still missing content you'll need to speak with an advisor.Click the following link to get started: https://help.ea.com/en/contact-us/For help w..
4:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Problems
@Proodos77 Problems may be on your side too.On what platform do you play? Please try steps in this links ( Choose your platform): BasicTroubleshooting Advanced Troubleshootin..
7:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Problem conecting to the Ea. Server
Hey @danielgreate Sorry to hear you're experiencing connection issues. Here are some steps you can try:https://help.ea.com/pl/help/console/connection-troubleshooting-advanced-playstation/The..
10:30 am, June 23, 2020 Technical Issues
MadRedPirahna replied to Pro clubs disconnection
Hey @utopiaking12 Sorry to hear about that.What platform is this on? Make sure that you've restarted your router/modem.Please also make sure that you've opened/forwarded the Ports ..
10:30 am, June 24, 2020 Technical Issues
MadRedPirahna replied to Points!
Hello @joshuaRiggs95 ! Many people report similar problems. If your order is not processed within 48 hours, you should contact support and apply for a refund: https://help.ea.com/e..
12:30 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to Online season lost points due to EA Servers!
Hello @sahil092006,Unfortunately, it is not possible to refund the points.Take a look at Connection Troubleshooting Guide - HEREAlso check more advanced steps for PS4 - HEREYou can speak with a Game A..
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Mon compte est banni
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
1:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to Missing player
Hey @scotishlions In the case of missing content, please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the Following Link to get start..
8:00 am, June 22, 2020 Technical Issues
MadRedPirahna replied to Missing cards on fut
Hey there,For missing content, We would advise that you open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/ or contacting @EAHelp through Twitter. They'll we able look..
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Losing connection to EA Servers. Help!
Hello @dymd3z,On what platform do you play?Ethernet cable will give a more stable connection.You should also try troubleshooting steps in the following articles:https://help.ea.com/article/connection-..
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to LAG!
Hey @K7EVG We will try to find out what can cause this problem. Are you on a wired or wireless connection? Also, What platform are you playing on?
9:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to Kicked out of Fifa 20
Hello @Stingin_Roger67 This applies to career or online game?For online games I'd recommend trying the steps found in this article to help prevent this from happening in future. If you are g..
1:30 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to Keeps saying I have the wrong password
@lgbtisnotforme Sorry for the delay. Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://h..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Jamie
Hey @jammy196044 Sorry to hear about this. Are you on a wired or wireless connection? Also, What platform are you playing on?
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to INSANE DELAY IN WL, RIVALS AND DRAFTS
Hey @Atahann17 We will try to find out what can cause this problem. Are you on a wired or wireless connection? Also, What platform are you playing on?Let's start with power cycling. Turn off your..
5:00 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to I can not connect to ea servers on fifa 20
Hello @JohnTerryslip69 On what platform is this on?Also, what exactly have you tried to solve it?Thank You!/MadRedPirahna
5:00 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to I GET DISCONNECTED FROM RIVALS MATCHES AND COUNTS AS A LOSS!!!
Hey @jorgetaylor15 On what platform do you play?If you are playing wireless , test by Ethernet cable and see if it still disconnects first. Thank You!/MadRedPirahna
9:30 am, June 26, 2020 Technical Issues
MadRedPirahna replied to Hi i had a problem where they blocked the web app
Hello @ahmeddieff, The best thing to do is speak with one chat support advisers who will be able to take a look at the ban and advise you further.The process to contact ToS team can b..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Help me
Hello @BifocalScroll37 If you get hacked the first thing in my opinion you should do is to reset your secret question on that original account. Hopefully you can do so. If ..
1:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Hacked acount now banned
Hello @harsin3000 Sorry to hear that.Unfortunately here on Answers HQ, We cannot help you with this problem. You will need assistance from EA Support.If you believe that your account has been com..
2:30 pm, June 26, 2020 Technical Issues
MadRedPirahna replied to Hacked account
Hello @danilodzz To contact EA ToS team please follow these steps: 1. Visit https://help.ea.com/en/ 2. Choose "Help with a game" 3. Choose FIFA 20 4.&nbs..
4:00 pm, April 28, 2020 Technical Issues
MadRedPirahna replied to Hacked
Hello, @RRkeKoke1 Just like @EA_Cade said, if your account got hacked please make contact with an EA Game Advisor via https://help.ea.com/en/contact-us/ or at @EAHelp on TwitterF..
6:00 pm, April 28, 2020 Technical Issues
MadRedPirahna replied to Gameplay issues
Hey @yossi06 All what I can advise you:If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/repor..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Futmas Mendy
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance with missing content.Click the following link to get started: https://help.ea.com/en/contact..
11:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fut draft token not given
Hello @Miki1999266 I'm sorry, but If the self-service tool denied you a draft token then it is not possible to receive one.It looks like you may having issues with your connection. Check the foll..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Fut 20 Xbox, players desapear from my ultimate team
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.ea.com/en/contact-us/.For help with co..
9:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Fifa points
Hello You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact ..
10:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Fifa Points not received
@benedictojmsb Hello How much time has passed since your payment? If your points do not appear in about 48 hours, you should write to support because there were similar problems before. The..
9:30 pm, December 25, 2019 Technical Issues
MadRedPirahna replied to Fifa 2020
@amkoirmo1 Sorry for the delay.Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.e..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 gets stuck in 'connecting to EA servers' menu
Hello @Luchija_Madara Sorry for the delay. Is this still happening?If so, please take a look at Conectivity Troubleshooting Articles:http://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crashing on PS4
Hello @abraham1475,If you continue to receive CE-34878-0 errors, it is an indication that something else is wrong, and you should check to ensure your PlayStation 4 system software and the game you ar..
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crashes,blackscreen no error message displayed
Hey @wild12team - Have you had a chance to try repairing FIFA 20 in your Origin Library since these crashes started happening? It's possible there might be corrupted or missing data in the game instal..
11:30 am, June 22, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crash
Hello @Dan_epty •Check if your device meets the hardware requirements. •Check if your drivers are up to date. •Run Origin and Battle for Neighborville as Administrator...
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to Fifa 20 always crash out pc
@Norbert9907 Hey, can you try a clean boot before starting the game:http://support.microsoft.com/kb/929135-----------------------------------------------------------------------------------------..
9:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 Stuttering
Hey @ceskarepublic Here are some things that might help:1. Turn off the Origin in-game Overlay in the Origin Launcher, and any other Overlays you might be using such as Discord, or Nvidia GeForce..
6:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Fifa
Hi @ahmtkr61 On what platform do you play?When you have the chance could you try the steps in this thread?https://answers.ea.com/t5/Technical-Issues/Fifa-20-No-Commentary/td-p/8240841Keep us post..
8:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to FUT club deleted.
Hey @FiFaHero555 AHQ is a player-to-player self help forum, we do not have access to customer accounts and billings. Don't hesitate to reach EA Customer Support about this problem. They shou..
7:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to FUT 20 Game keeps freezing
Hey @raybold96 Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let us know if this persists.Also you m..
7:30 pm, June 25, 2020 Technical Issues
MadRedPirahna replied to FIFA20 ULTIMATE TEAM CONNECTION PROBLEM ON PC (ORIGIN)
Hi @DDDhehehe Were you able to connect before or have you always had this issue? Do you have any other EA games and if so are you able to connect to the servers for these games? Thank Y..
2:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to FIFA Freezing during offline & Online gameplay. Fix needed.
Hey @vishnupradhan On what platform is this on?Thank You!/MadRedPirahna
10:31 am, June 27, 2020 Technical Issues
MadRedPirahna replied to FIFA 2020 BLACK SCREEN
Hey @pedroxam Let's start by running the System File Checker in Windows 10 to look for any issues: https://support.microsoft.com/en-ie/help/4026529/windows-10-using-system-file-ch..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 won't start
Hey @mjhorn0 What platform are you playing on? Thanks
3:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 freezing when start a match
Hey @BotevVratsaFC Unfortunately, your laptop or PC really isn't built to handle FIFA 20. The graphics card is weak for the game, and its integrated graphics chip is below the minimum requirement..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 Lag Freezing problem
@tabjonx This is an English forum. Please edit this post in english or delate and create a new one on forum in your language.Thanks
3:00 pm, December 31, 2019 Technical Issues
MadRedPirahna replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE
Hello @vishnupradhan At first I would recommend trying These Steps from PlayStation. Also, the PS4 might be overheating due to be in a closed space, so moved it to a more open space so it wo..
11:00 am, June 27, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 Crashing on Create a player
Could you post your Computer's DxDiag?To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/You can attach the txt file ..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Engelli hesap
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
10:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to ERRO AO ENTRAR NO SERVIDOR EA
@ViniciuZz_Rosa This is an English forum. Please edit this post in english or delate and post on another forum in your language.
6:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to EA server issue and gameplay screen issue fifa 20
@withdoggOn what platform do you play?
8:30 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to EA Servers connection issue
Hey,Sorry to hear that. What platform are you playing on?Are you playing on a wired or wireless connection? Can you please try Connectnion Troubleshooting Steps?Thanks
3:30 pm, June 11, 2020 Technical Issues
