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EA_Cade replied to FUT chip shot error
Hi @Royce2949,Make sure the Chip clears the goalkeeper, you can't chip into an open net for the objective. I've also heard that the ball has to land inside the net, it cannot bounce/roll into it. ..
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to FUT DRAFT ONLINE ERROR
Hi @Bandi_Wayne,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to FUT Companion Update: Transfer Market Not Working
Hi @djgroves3,Can you try these steps please http://bit.ly/IOS_TS and let me know if the error persists? -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to FIFA 20: An error occurred and your squad was not saved
Hey all, if you get a DNF for any reason and haven't reconnected to FUT since, your players enter a "locked" state, meaning you won't be able to edit your squads or list players until you reconnect to..
8:00 am, December 2, 2019 Technical Issues
EA_Cade replied to FIFA 20 unable to connect to EA servers
Hi @minikpasa,Can you provide some further information for me, what system are you playing on and what are you doing when you're getting that error message? -EA Cade
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to FIFA 20 ultimate team Error
Hi @mikelaurensen112,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
3:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to FIFA 20 keyboard error
Hi @EMEHANE,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete the file called Personal Settings? -EA_Cade
5:00 pm, November 23, 2019 Technical Issues
EA_Cade replied to FIFA 20 installation error
@Wattumarja Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
8:30 am, June 19, 2020 Technical Issues
EA_Cade replied to FIFA 20 error PC
@MaurasALAMESSI Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade
5:00 pm, March 12, 2020 Technical Issues
EA_Cade replied to FIFA 20 ULTIMATE TEAM CANNOT SIGN IN
Hi @smoggiewolf,Give it a shot now. -EA_Cade View in thread
3:00 pm, February 12, 2020 Technical Issues
EA_Cade replied to FIFA 20 Exits to Desktop with No Error
Hi @mrbluezmanvx9,Sorry for the delay, is this still happening? -EA_Cade
10:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to FIFA 20 Download Error
Hi @sujitDG,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
5:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to FIFA 20 - PS4 - Error CE-36244-9 - Unable to download game
Hi @MyterioMaestro,Just getting into the office now, thanks for the info! I've passed it up to the FIFA team for investigation. -EA Cade
2:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to Error: "We are sorry but there has been an error connecting to FIFA 20 Ultimate
Hi @1987sema007,I'm not seeing any other reports of connectivity issues around the time of your post. Are you still having trouble connecting? -EA Cade
2:00 pm, June 24, 2020 Technical Issues
EA_Cade replied to Error with player in pack
Hi @DrewSTaylor,I'm showing that you pulled Kante at 8 AM UTC on the 9th. At that time Defenders were in packs not Midfielders. All TOTY players were released again about 3 hours after you pulled Kant..
6:30 pm, January 14, 2020 Technical Issues
EA_Cade replied to Error with FIFA Fut. SBC. National pride Spain.
Hi @S1nex,Currently that SBC needs to be completed from the console, not the companion or web apps. It's been sent up for investigation. -EA_Cade ..
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Error when submitting sbc
Hi @jay1official1,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
6:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to Error when submitting SBC
Hi @YapperCan,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that says Squad Update or FUT Squad Update. Then let me know if this persi..
5:00 pm, December 6, 2019 Technical Issues
EA_Cade replied to Error unable to save personal settings
@bobbyhoskino There's a thread on this over here with some steps that should resolve this for you. -EA_Cade
7:30 pm, February 4, 2020 Technical Issues
EA_Cade replied to Error to open FIFA 20 on PC
Hi @Jonspadeto,Can you ensure you have all available Windows updates installed and let me know if this persists?Also, disabling programs like MSI Afterburner/ Geforce Experience can prevent this from ..
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to Error message: an error has occured in the following application (CE-34878-0)
Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved: PSN ID/Gamertag Platform ISP Shou..
7:00 pm, February 28, 2020 Technical Issues
EA_Cade replied to Error loading the captcha from the captcha service provider?
Hi @SpykeLaaHD,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
9:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to Error in career mode 11. aug 2019 (CE-34878-0)
Hi @lamshishen,Are you able to sim passed this date? -EA_Cade
4:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to Error connecting to fifa 20 ultimate team.
Hi @Zameer56,Please run the UO trace in these steps http://bit.ly/EA_UOTrace under "Test Your Connection" and post the results so we can determine the cause of the connection problem. ..
4:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Error connecting to fifa 20 ultimate team
Hi @antrikos90B,Sorry for the delay, was out of office. Is this still happening? -EA_Cade
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Error connecting to FIFA Ultimate Team
Hi @VerruckterHund,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
3:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Error connecting to FIFA 20 ultimate team - for a week!!!
Hi @abc1217982002,Give it a shot now. -EA_Cade
2:30 pm, January 17, 2020 Technical Issues
EA_Cade replied to Error communicating to the servers
Hi @southstandrules,Looks like you may have hit a form of bot detection, it should clear on its own after a period of inactivity on the market. -EA Cade
2:30 pm, April 1, 2020 Technical Issues
EA_Cade replied to Error When using the FUT 20 Transfer Market
Hi @ABP-JAKE,That sounds like you may have hit some form of bot detection, if you place a high amount of bids in a short amount of time this can happen. Unfortunately the only option is to simply wait..
3:30 pm, February 22, 2020 Technical Issues
EA_Cade replied to Error Connecting to FIFA 20 while playing a game on PS4
Hi @joao6verde6,Can you grab us a screenshot of your PS4 network screen showing the up/down speeds and NAT type please so I can take a look? -EA_Cade
3:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Error 0x8027025a on Xbox One FIFA 20
Hi @Maxamilion2,You're probably going to need to update the console for the game to launch. You can try this first if it's more convenient - from the Xbox dashboard select Settings- All Settings- Net..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Eas fc error
Hi @willyz123,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete the file called Catalog Update and let me know if this persists? -E..
10:00 pm, March 5, 2020 Technical Issues
EA_Cade replied to Ea servers error
Hi @simsim2013,Sorry for the delay, is this still happening? -EA_Cade
6:00 pm, December 5, 2019 Technical Issues
EA_Cade replied to ERROR MARKET ULTIMATE TEAM
Hi @pludtron,Sounds like you hit a form of bot detection, were you making a lot of bids just before this happened? -EA_Cade
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to EA Service Network Problem
Hi @HZS8,Are you getting an error message of any kind? Can you post it here? -EA_Cade
5:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to Division rivals points not adding up anymore
Hi @Ghyu_kjhtr,Sorry to hear it. Are you fully completing the matches or are you getting a connection error? -EA Cade
10:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to Div Rivals error
Hi @dontmesswitboss,Sorry to hear that. What's the error message say? -EA_Cade
9:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to Direct x error
Hi @Casttelo69,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that help..
6:30 pm, November 21, 2019 Technical Issues
EA_Cade replied to DIRECT X ERROR
Hi @Rapaptus According to your DXDiag you don't meet the minimum requirements for FIFA 20 in the Video Card department so there's not much I can do for you outside recommending a newer car..
9:00 pm, January 15, 2020 Technical Issues
EA_Cade replied to Change Club Name
Hi @rassegee,Why exactly did you need to delete your club to fix an error? You cannot change the name of your club more than once this year. -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Career mode loan player list bug
Hi @McMuffin2013,Are you getting any type of error message/crash when this happens? Does this happen in more than one Career save? -EA_Cade
4:30 pm, December 28, 2019 Technical Issues
EA_Cade replied to Captcha Verify Error
Hi @mrsmeds99,Sorry for the delay, is this still happening? -EA Cade
7:00 pm, March 31, 2020 Technical Issues
EA_Cade replied to Captcha Service Error
Hi @Berkoj2000,Sorry to hear it, is this still happening? -EA_Cade
6:30 pm, December 21, 2019 Technical Issues
EA_Cade replied to Campanion App transfer list error
Hi @OxChronosxO,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mark..
2:00 pm, January 11, 2020 Technical Issues
EA_Cade replied to CAPTCHA server error FIFA 20
Hi @valter-ruben,What system is this happening on? -EA Cade
6:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to An error occurred download the fut squad updat
Hi @prath11,Sorry to hear it. What have you tried so far? -EA Cade
7:00 pm, June 26, 2020 Technical Issues
EA_Cade replied to ''We are sorry but there has been an error connecting to FIFA 20 Ultimate Team''
Hi @sueltaneltigre,Sorry for the delay, what system is this happening on? -EA_Cade
6:30 pm, November 22, 2019 Technical Issues
EA_Blueberry replied to PC Error getdeviceremovedreason
@bacchus99 Hey there! There's a variety of things that can lead up to that error and we may need to try a few things out to see what sticks for you. Can you upload a DxDiag so we can firs..
7:30 pm, February 16, 2020 Technical Issues
EA_Barry replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
@ahmadporyyy In compliance with US embargoes and sanctions laws, Origin is not available in Cuba, Iran, North Korea, Sudan, Syria and Ukraine (Crimea region). ---..
11:00 am, January 14, 2020 Technical Issues
EA_Barry replied to Ultimate team error
@Meanus16 Update: The Weekend League is being extended by 24 hours. https://twitter.com/EAFIFADirect/status/1233907311669731329 ---------------------------..
3:30 pm, March 1, 2020 Technical Issues
