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EA_Aljo replied to Fifa 20 crashing when trying to connect to EA servers (PS4)
Hi there, @jjmcnamara761. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to FUT still unable to load
Hi there, @EthanCharltonn. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..
5:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to FUT Speed Up Lag STILL!!!
Hi there, @ryvnkey. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ..
5:00 pm, January 7, 2020 Technical Issues
EA_Aljo replied to FUT Games keep on disconnecting
Hi there, @ishan1089. I'm really sorry for the frustration with this. Let's start with the basics and see if we can get you to stop disconnecting. I'd like you to power cycle your equ..
3:30 pm, April 28, 2020 Technical Issues
EA_Aljo replied to FUT Champs DNF
Hi there, @KappaFCC. I'm really sorry for all the frustration! Let's see if we can find out what's happening. First, are you on a wired or wireless connection? Also, I'd like you to p..
4:30 pm, March 3, 2020 Technical Issues
EA_Aljo replied to FUT 20 - Can't Connect
Hi there, @mklinke9. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..
4:30 pm, February 26, 2020 Technical Issues
EA_Aljo replied to FIFA ultimate team 20 error
Hi there, @yuvalt1000. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
5:30 pm, April 2, 2020 Technical Issues
EA_Aljo replied to FIFA Points - Store is offline
Hi there, @Player_ka474pte. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let th..
8:30 pm, March 16, 2020 Technical Issues
EA_Aljo replied to FIFA LAGGING SAME MINUTE EVERY GAME
Hi there, @Galatasarayy98. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..
4:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to FIFA 20 unable to connect to servers during game play
Hi there, @emcards. If you're still having trouble with this, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your P..
8:30 pm, April 9, 2020 Technical Issues
EA_Aljo replied to Error connecting to FUT20
Hello, @Albies25. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ba..
5:00 pm, February 4, 2020 Technical Issues
EA_Aljo replied to EA servers do not connect to enable FUT
Hi there, @praduv0809. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
7:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to EA Fifa 20 Ultimate teamconnectivity issue
Hi there, @nicostremy5. Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in ..
4:30 pm, February 4, 2020 Technical Issues
EA_Aljo replied to Division Rivals Disconections
Hi there, @Knaves_Wise. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
4:30 pm, June 26, 2020 Technical Issues
EA_Aljo replied to Disconnection from end of game
Hi there, @xstaticxx123. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
7:30 pm, January 13, 2020 Technical Issues
EA_Aljo replied to Disconnected from a game in fut champs And gave me the loss now I cant get gold
Hi there, @benyears. We're not able to modify records. I'm very sorry. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cyc..
6:00 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Disconnected FUT Champ
Hi there, @mehaau. We're not able to modify records. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cycle your equipment with th..
6:30 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Disconnect in weekend league
Hi there, @menkehorstmichel. We don't have a way to modify your record. I'm very sorry. What I can do is help troubleshoot your connection. If you've been disconnecting frequently, I'..
6:30 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Disconection on WL
Hi there, @galopcs92. Did you just recently start disconnecting or has it been happening for a while now? Also, I'd like you to power cycle your equipment with the following steps: un..
3:30 pm, June 2, 2020 Technical Issues
EA_Aljo replied to Connection issue
Hi there, @0509164436. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
6:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Connection error
Hi there, @jspald. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come b..
6:30 pm, April 6, 2020 Technical Issues
EA_Aljo replied to Can’t get into ultimate team
Hi there, @Haydzcon I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..
4:00 pm, April 10, 2020 Technical Issues
EA_Aljo replied to Can’t connect
Hi there, @jakepeoples1. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
8:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Cannot paly online FUT20 and online seasons using my current router
Hi there, @hakeem-hmt. Let's start with the basics. First, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes ..
3:30 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Can't get in to Ultimate Team
Hi there, @noak9797. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..
4:30 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Button delay has messed this game up now.
Hi there, @Xvfl-nozza007. Normally, we can figure out why you're experiencing so much delay. If you decide to play again, I'd like you to power cycle your equipment with the following..
5:00 pm, February 21, 2020 Technical Issues
EA_Aljo replied to Being constantly disconnected from the servers
Hi there, @CDVBFifa. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..
5:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Been playing Fifa since 1996, this is my last year I bought this game.
Hi there, @etihan. I'm really sorry for all the frustration! Let's see if we can get this crash to stop happening. First, I'd like you to power cycle your equipment with the following..
5:00 pm, December 10, 2019 Technical Issues
EA_Aljo replied to All online FUT games disconnect mid game
Hi there, @Hawk08Hawk. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
4:30 pm, June 24, 2020 Technical Issues
EA_Aljo replied to A question about the connection issue
Hi there, @Kaung29. There are a lot of different variables involved with lowering ping times. One that is very important is your proximity to the server your connecting to. The farther awa..
5:30 pm, April 29, 2020 Technical Issues
CtldChaos replied to Does FIFA 20 delay exist? on October 14, 2019 7:17PM
It definitely exists, and I would be more than willing to let EA or a Pro come to my house and try to play it in delay conditions. There is no way EA could blame it on my connection or equipment.
11:00 pm, November 7, 2019 Ultimate Team General Discussion
BenGrigg5 replied to Trace report etc..
@EA_Darko @EA_Aljo what can you say? I’m still having issues. it’s blatant robbery in some matches. My guys literally stop. and today it’s been glitchy screen etc. &nb..
8:30 pm, December 16, 2019 Technical Issues
BenGrigg5 replied to New equipment. Trace Reports done.... it’s still the same.
@EA_Darko Sure Trace_Route-eas..
6:00 pm, December 19, 2019 Technical Issues
1936061986 replied to Connection between 150-250ms
About 4 or 5 days maybe because everyone is at home and playing games the connection speed is horrible, but after midnights it is ok which means the problem is not me or any other player, u really nee..
5:30 pm, March 27, 2020 Technical Issues
