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EA_Cade replied to Summer Showdown Vote server problem HELP!!

Hi @united81085,Sorry for the delay, not seeing any issues with this SBC reported on our side. Is this still happening? -EA Cade

4:00 pm, June 26, 2020 Technical Issues

EL4oF
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EA_Cade replied to Substitutes

Hi @HaagseFrans,That's odd, can you get us a picture of what you're seeing? -EA Cade

4:30 pm, April 3, 2020 Technical Issues

qWK9s
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EA_Cade replied to Subs on fut champs

Hi @UnbentBurrito15,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if t..

10:00 pm, April 14, 2020 Technical Issues

tuqiR
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EA_Cade replied to Stucked on 31 Aug 2024 - Career Manager

Hi @JoeCarioca1,That's odd, can you sim passed that date? -EA Cade

6:00 pm, June 23, 2020 Technical Issues

HApkh
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EA_Cade replied to Stuck on loading screen

Hi @luka133153,What system is this happening on? -EA Cade

8:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Stuck on connecting to the server

Hi @AdzfarShukry,Sorry to hear it. What system is this on? Can I get your Gamertag/PSN ID? -EA Cade

9:30 pm, April 7, 2020 Technical Issues

Na1cY
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EA_Cade replied to Stuck in two button layout

Hi @PastaPoes,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

3:00 pm, March 28, 2020 Technical Issues

bHmga
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EA_Cade replied to Still no access...

Hi @trenw,We have no way to manually unlock this on our side, you should unlock it normally through regular gameplay. -EA Cade

4:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Still had no response to my case or several emails.

Hi @matthiasjosh95,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account sanction over AHQ. -EA Cade ..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Stamina of players drains fast

Hi @Vizini90,Are you using the overload ball side tactic? -EA Cade

7:30 pm, April 9, 2020 Technical Issues

8mgBi
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EA_Cade replied to Stamina issues

Hi @Penco10,Are you using the Overload Ball Side tactic? -EA Cade

5:00 pm, April 9, 2020 Technical Issues

KEyOG
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EA_Cade replied to Stamina drain bug

Hi @isamFUT,Are you using the Overload Ball Side tactic? -EA Cade

9:30 pm, April 7, 2020 Technical Issues

2S14p
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EA_Cade replied to Squad turned into concept squad and cant undo..

Hi @stroobz,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Sponsors FIFA 20

Hi @seboy55555,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

5:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Speed up lag - unplayable game

Hi @timdadum,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..

2:00 pm, June 5, 2020 Technical Issues

fOrma
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EA_Cade replied to Sombady quickselt my team

Hi @Buffalo_Wout06,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

3:30 pm, April 9, 2020 Technical Issues

Xqnzm
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EA_Cade replied to Soccer Aid team needs a 2nd kit

Hi @helli73,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread

2:00 pm, June 10, 2020 Technical Issues

JoRDj
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EA_Cade replied to Slow, laggy gameplay xbox one

Hi @Pavidcroborg,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Slow, Leggy, Button Delay FIFA 20 DU Connection Dubai

Hi @akhtarmaitla,Sorry to hear it, what system is this happening on? -EA Cade

7:00 pm, June 17, 2020 Technical Issues

J0I1i
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EA_Cade replied to Slow gameplay

Hi @Dr_ZoDiaC_ShOt,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Signing in for the first time

Hi @mtop123j,Can you provide the PSN ID you've created please? Alternatively, you can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA Cade

4:00 pm, April 29, 2020 Technical Issues

FVPUA
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EA_Cade replied to Shouldn’t This be a 91 Rated Libertadores Valencia

Hiya @BeastyTank360 ,   Being looked into at the moment:     -EA Cade

9:30 pm, June 17, 2020 Technical Issues

HridN
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EA_Cade replied to Sezon sorunu ???

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

9:30 pm, March 18, 2020 Technical Issues

gwFL9
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EA_Cade replied to Servers are trash

Hi @abdo1771974,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Server lost connection during draft

Hi @markusmd113,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA Cade

7:00 pm, June 17, 2020 Technical Issues

Ap5SL
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EA_Cade replied to Server is trash

Hi @terrencechan0407,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..

4:30 pm, April 17, 2020 Technical Issues

Sp3mk
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EA_Cade replied to Server failures making it impossible to do objectives

Hi @Messiqueso1011,Hey there, can you get me a picture of the Test Network Speed and Statistics results under Profile & system > Settings > General > Network settings? ..

3:00 pm, July 1, 2020 Technical Issues

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EA_Cade replied to Seasons games keep freezing

Hi @begleyAFC,Sorry to hear it, what platform are you playing on? -EA Cade

6:30 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Searching for opponent

Hi @BenGrigg5,Not showing anything tracked on this on our end, what system are you playing on? -EA Cade

2:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Screen Freezes in between online game only

Hi @Shibayan43,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DM..

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Scammed ... Who would've known

Hi @darraghsproject,Xbox doesn't region lock as far as I'm aware. Do other game discs read on your console? -EA Cade

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Sc

Hi @mihajlovic8,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Sbc problem

Hi @ACTrinnex,This is being investigated currently. You'll need to submit this one from the console in the meantime. -EA Cade View in th..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Save data

Hi @Eives12345678,What system are you playing on? -EA Cade

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to SUBMITED GOLD MENDY AND FUTMAS MENDY GONE?

Hi @tubaass,You submitted a few Mendy's today into SBC, one of them was the 85 Futmas version. -EA Cade

7:30 pm, June 18, 2020 Technical Issues

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EA_Cade replied to SOMEONE FROM EA HELP ME!

Hi @CarpyMELEG,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

9:30 pm, April 22, 2020 Technical Issues

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EA_Cade replied to SBC banned for 15 hours and counting

Hi @supafunkyone,As far as I'm aware, there is no such thing as an SBC ban. What happens when you attempt to submit an SBC? -EA Cade

11:00 am, June 5, 2020 Technical Issues

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EA_Cade replied to SBC Stuck at 18/18

Hi @enesali97,Have you already left and reentered FUT? That should force the game to give you the player pick item. -EA_Cade

10:00 pm, March 19, 2020 Technical Issues

ForUK
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EA_Cade replied to SBC Ban/Bug

Hi @Roomonster,What system is this happening on? -EA Cade

12:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Robbed of Win Fut Champs WL?

Hi @mitchsweg,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

3:30 pm, May 2, 2020 Technical Issues

3Edph
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EA_Cade replied to Rivals wins didn't give me champs points

Hi @CptDerpy738,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, May 2, 2020 Technical Issues

DITKm
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EA_Cade replied to Rivals rewards

Hi @speno132012,Rivals rewards release on Thursday -EA Cade View in thread

2:30 pm, July 2, 2020 Technical Issues

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EA_Cade replied to Reserve bank in pro clubs

Hi @Mariscatuca,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Requesting a refund

Hi @cdreaming,You can use this link http://bit.ly/GGGRefund if your eligible for a refund. -EA Cade

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Request to approve change of club name

Hi @GamerOfSmartType,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Remove PSN Persona from EA Account

Hi @Itsbrianwithay,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

8:30 pm, April 29, 2020 Technical Issues

BRIg8
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EA_Cade replied to Registering to the current weekend league

Hi @khtu1,That's a visual glitch only, if you redeem them right now you'll be qualified for the currently active contest. -EA Cade

5:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Redeem WL access lost

Hi @alby2289,I'm showing that you were qualified for last weekends competition and played no games. -EA Cade View in thread

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Re: Freeze on connecting to EA servers?

Hi @chadic06,I've split your post off here as the thread you were in was quite old. Can you attempt to connect via a hot spot please? It sounds like something on your ISP side is blocking you from loa..

4:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Randomly disconnected in division rivals matches

Hi @UTon007,Sorry to hear it. What system is this happening on? -EA Cade

2:30 pm, April 17, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.