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EA_Aljo replied to game disconnect when won
Hello, @Hoptune. Thanks for reaching out to us. We don't have the ability to modify your record so we can't do anything about the loss, unfortunately. Was this the only time it happened or..
4:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to cant login fifa 20 ultimate team wrong email on the login verification
Hi there, @niveadart. If you don't have access to the email on your account, you'll need to go through the account recovery process. More information on that can be found here: https:..
6:30 pm, April 6, 2020 Technical Issues
EA_Aljo replied to about lag delay and slow gameplay
@Thetefo I'm not seeing any noticeable delay. Possibly, alternate DNS servers will help. Please follow the instructions here. If you don't see a difference, try the Google DNS server..
12:00 pm, June 7, 2020 Technical Issues
EA_Aljo replied to We are sorry but there has been an error connecting to fifa 20 ultimate .you wil
Hello, @donga874. Try going to Customize > Profile > Delete and delete anything that's not an offline or career save. Let me know if that helps or not. Thanks!
3:30 pm, April 29, 2020 Technical Issues
EA_Aljo replied to Required previlage
Hi there, @Ash19971114. This message can occur when either you don't have a current Xbox Live Gold subscription or you've had a communications ban from Microsoft. Can you check both of tho..
5:30 pm, March 6, 2020 Technical Issues
EA_Aljo replied to Preorder pack disappeared
Hello, @Chilla0401. If you don't open your pack each week, it is forfeited and replaced on Monday with the next pack. You can read about this here: https://www.ea.com/games/fifa/fifa-..
6:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to My rewards don’t load for fut champs what should I do?
Hi there, @952430. FUT Champions rewards are released at 8:00 UTC on Thursdays. Thanks!
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Issue to connect
Hello, @Bogdan_pe_Fifa. Is this an email address you don't have access to? If so, you'll need to go through the account recovery process. That starts by filling out the webform here.
6:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Input delay/button lag/ sluggish gameplay
@jhunze It looks like you've done a lot of troubleshooting already so we should see the videos you have. You can put them up on YouTube or publish them through your console if you used th..
8:30 pm, May 5, 2020 Technical Issues
EA_Aljo replied to I gave Pele by mistake in an Sbc
Hi there, @IchBinCooljfj. I'm very sorry, but we can't refund items that have been accidentally submitted to SBCs since there are multiple warnings you'll be losing those items. Please be ..
7:30 pm, June 5, 2020 Technical Issues
EA_Aljo replied to I don’t understand what is going on
Hi there, @CubanFlow_1999, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..
5:00 pm, March 6, 2020 Technical Issues
EA_Aljo replied to I can’t go on ultimate team without the game crashing
Hi there, @certified_N0nce6, I'm sorry for all the frustration you're experiencing. Hopefully, the steps below will help - 1. Go to the PS4 Settings > Account Management, and sel..
7:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Fut champs
Hi there, @Augustus-AR- Unfortunately, we don't have a way to modify records or add more games to play. I'm very sorry If you are frequently disconnecting from matches, I'd lik..
6:00 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Full 6 days no fifa
Hi there, @LeedsUFC1 Have you tried the steps listed below? Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate..
4:00 pm, March 4, 2020 Technical Issues
EA_Aljo replied to Fifa 20: Can't play online with friends
Hi there, @Donsolu_90. Can you and your friend take a look at the network settings screen on your consoles and let me know what it says for the NAT setting? Thanks!
9:00 pm, April 20, 2020 Technical Issues
EA_Aljo replied to Fifa 20 crashing
Hi there, @royden458. If you're experiencing the freezing issue that was reported this weekend, please try the steps below for the console you play on: Xbox:1. Close the game -> ..
10:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to FUT champions disconnections
Hi there, @deltupper. You've got some really high ping times before you reach our servers. If you haven't power cycled your modem, router and console, it would be good to start there. Also..
5:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to EA Servers
Hi there, @bigGucciso5a300 We don't have any details currently so keep an eye on our official channels. We can always go through some connection troubleshooting to try to rule out an..
4:00 pm, April 3, 2020 Technical Issues
EA_Aljo replied to Draft
Hi there, @sneddon2003. You can go here to see if a replacement Draft Token is available. If you disconnect frequently, we should go through some connection troubleshooting. Just let me kn..
10:00 pm, May 5, 2020 Technical Issues
EA_Aljo replied to Disconnet for FUT champs
Hi there, @hgfdsddhj. We don't have the ability to add games. The best we can do is troubleshoot your connection. If you frequently disconnect, we should do that. Just let me know if you w..
6:00 pm, April 28, 2020 Technical Issues
EA_Aljo replied to Disconnection after final whistle in draft
Hi there, @dorabu69. I'm sorry for the frustration! How frequently is this happening to you? Unfortunately, we don't have a way to modify records so we can't do anything about the loss. We..
3:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Disconnected from EA servers on Wired Connection
Hi there, @bwestever. We don't have a way to modify records. How often are you disconnecting? Wired definitely is more stable than wireless, but you're not immune to disconnecting. If it h..
6:30 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Disconnect in weekend league
Hi there, @menkehorstmichel. We don't have a way to modify your record. I'm very sorry. What I can do is help troubleshoot your connection. If you've been disconnecting frequently, I'..
6:30 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Disconection from Fut Champs and EA taking 2 games away from my weekend league
Hi there, @nicknd6. Unfortunately, we don't have a way to grant those wins. We're not able to modify records. As far as the disconnects go though, how often do they happen?
8:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Commentary
Hi there, @nicatksalamov. Check your surround sound settings. If you don't have a surround system but have 5.1 or 7.1 enabled, you won't hear the commentary. You need to change it to stere..
9:00 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Can’t connect to ea servers
Hi there, @Semsm_007. Are you saying you can't connect to the servers because you don't know the email address for your account?
4:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Cant choose email for connecting ea servers
Hi there, @olelbis. It sounds like you're seeing an email on your account that you don't have access to. If that's the case, please see this article for some help: https://help.ea.com/en-u..
7:00 pm, February 18, 2020 Technical Issues
EA_Aljo replied to BEING KICKED OFF THE EA SERVERS FOR NO * REASON
Hi there, @fadombam514. Unfortunately, we don't have a way to modify records so we aren't able to add a win to your record. Was this the only time you've disconnected or does it happen mor..
4:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Account hacked 11 days ago still cant get any help.
Hi there, @Klak1nn. The reason your case is getting resolved is that you're constantly resuming it to ask for an update. This pulls it out of the queue so an advisor won't see it. Then, af..
3:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Account Connection
Hi there, @BigBadPizza1323. If you don't have access to the email on the account, you'll need to have the account recovered. To begin that process, fill out this webform and an advisor wil..
4:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to A question about the connection issue
Hi there, @Kaung29. There are a lot of different variables involved with lowering ping times. One that is very important is your proximity to the server your connecting to. The farther awa..
5:30 pm, April 29, 2020 Technical Issues
EA_Aljo replied to 5 days now Fifa 20 FUT still crashing
Hi there, @russ83. Try the steps below for your console - Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate M..
9:30 pm, March 3, 2020 Technical Issues
Dutchbandito replied to Militao insta bought for 450k on November 8, 2019 7:33PM
I dont do tough times im always relaxed dumbo
8:00 pm, November 8, 2019 Ultimate Team General Discussion
Dutchbandito replied to Militao insta bought for 450k on November 8, 2019 7:20PM
HyperOCD wrote: » Dutchbandito wrote: » He will drop all the greedy **** are busy now... relax have a cup of tea Dont think so I can guarantee he will be under 400k you dumbo
7:30 pm, November 8, 2019 Ultimate Team General Discussion
Dustykingz227 replied to Help EA
@EA_Barry everything is the same about God, how tired I am already, I don’t know what to do, regarding the ports I have the prefix set up as a dmz server, why should I open the ports for it?
2:00 pm, April 14, 2020 Technical Issues
Durzzo replied to Incredible button delay on rivals and WL!!! Dont buy this game!!! on September 29, 2019 3:57PM
It's not just the online modes I am having a lot of problems with Squad Battles, and Play now in addition to Rivals. The button delay in offline is not as bad but my players are still physically slidi..
11:46 pm, November 4, 2019 Ultimate Team General Discussion
Durrani13 replied to What's a fair price for the RTTF players? on November 9, 2019 8:50AM
Simmo wrote: » If you enjoy the NIF versions and have them in your team, then just upgrade and forget about the cost. True but I don't want to pay overs as I'm not very coin rich. Worked really ha..
9:00 am, November 9, 2019 Ultimate Team General Discussion
Durrani13 replied to SILVER 1------- MARADONA 91!!!! OMFG on November 7, 2019 9:22AM
InformCollector wrote: » 1.6/7 Million. What the hell do I do? Never had such a thing happen from a jumbo gold pack!!! Good for you mate
9:30 am, November 7, 2019 Ultimate Team General Discussion
Durrani13 replied to Objectives Xp on November 5, 2019 1:33PM
Chriswhiteisright wrote: » Durrani13 wrote: » The old XP points system kept adding. So why not this one? It could just continue given it's levelling up. So the points may not get erased or it pen..
2:00 pm, November 5, 2019 Ultimate Team General Discussion
Durrani13 replied to Moussa Sissoko on November 10, 2019 12:03PM
So much hype around this card. I really don't get it. He has very average positioning. I prefer Vidal and Allan over him.
12:30 pm, November 10, 2019 Ultimate Team General Discussion
Durrani13 replied to Is Mendy an upgrade over Roussillon? on November 5, 2019 8:45AM
fussydutchman wrote: » I've used both (using Mendy now) and the only really different is the 5* weak foot, and I don't think that makes a huge difference at LB, since you will likely be crossing in ..
9:00 am, November 5, 2019 Ultimate Team General Discussion
Durrani13 replied to Drag back Fut champs on November 9, 2019 4:31PM
Goalrush wrote: » Jrmcsorley85 wrote: » Goalrush wrote: » Knowlesdinho wrote: » Complain about it relentlessly but still play it week in week out champs. 1st time I redeemed me qualificat..
5:00 pm, November 9, 2019 Ultimate Team General Discussion
Durrani13 replied to Drag back Fut champs on November 9, 2019 3:08PM
MurkingFools wrote: » if you rush in drag back will twist you up if you dont apply any pressure they will drag back into space and keep the ball, most players get predictable with it, so jockey t..
3:30 pm, November 9, 2019 Ultimate Team General Discussion
Durrani13 replied to BorasLegend Masterclass? on November 8, 2019 3:51AM
Stejens wrote: » [ @Xguti002 Yes maybe the mental one is where I'm going wrong, I just stress every game and panic. I bet it's this more than anything. Here's what I do to keep distractions to a ..
4:00 am, November 8, 2019 Ultimate Team General Discussion
Durrani13 replied to Anyone used Mascherano? on November 5, 2019 2:26PM
Amargaladaster26 wrote: » Delvinho wrote: » He’s a very solid CDM and his agility and balance combo is a nice touch. Did him with cards I had in my club so got him for “free”. Don’t regre..
2:30 pm, November 5, 2019 Ultimate Team General Discussion
Duromeco replied to How can I get back my money? I don't want to pay for a broken game like this...
Thanks for your reply.Wouldn't be easier for me and you to fix the problem instead of proceed with a (long in terms) refound?I've linked my problem in the preivous message and in order to be sure I've..
10:30 am, November 17, 2019 Technical Issues
Duncan1972 replied to On counter attacks who do you guys control? on November 7, 2019 4:22PM
I dont let them get that far, high line, and wide width. Most players who spam counters tend to focus on one side so leave that sides fullback on stay back and mop up the long balls easily.
4:30 pm, November 7, 2019 Ultimate Team General Discussion
Duncan1972 replied to Is there a point in playing now on November 5, 2019 9:26PM
Downthewing85 wrote: » Kingyyy01 wrote: » The game was the best it’s ever been before they done any patches. Fact Yep This. Even before the last it wasn’t a bad half way between arcade a..
9:30 pm, November 5, 2019 Ultimate Team General Discussion
DunB replied to Youtubers and pros have ruined this game for the rest of us. on November 5, 2019 10:32AM
If only EA employees would do what they SHOULD do there was no problem with that. How difficult can it be? Watch those people who show you all the bugs, flaws and faults in the game. Fix it. Problem ..
11:00 am, November 5, 2019 Ultimate Team General Discussion
DunB replied to This is UNPLAYABLE ! on October 18, 2019 2:57PM
lalalaala wrote: » What the f u c k is this ? This is the worst ever that this game ever been , Today is totally unplayable , Slow game play , players dont run , you cant pass , its a total mess ! ..
11:46 pm, November 4, 2019 Ultimate Team General Discussion
