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EA_Barry replied to How do I request a subject access report from ea?
@DTCoster666 Please see the 'Contact Us' section at the link below for information on this, thanks. https://www.ea.com/careers/data-privacy-policy
9:00 am, June 29, 2020 Technical Issues
EA_Barry replied to Help please
@HarryTarsh If choosing retry does not work, you may just need to Create a new settings file. Thanks. -----------------------------------------------------..
2:30 pm, November 20, 2019 Technical Issues
EA_Barry replied to Help me ea server down xbox
@SaudiSuper-7 Please see that link for info on why you may be seeing that message: https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/ Thanks. ..
3:30 pm, March 25, 2020 Technical Issues
EA_Barry replied to Help EA
@Dustykingz227 Try using Google Public DNS: https://developers.google.com/speed/public-dns/docs/using http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps:/..
10:00 am, April 14, 2020 Technical Issues
EA_Barry replied to Hello.i was hack and my fifa account was banned..how to recover it
@pro910709 Check the following link for steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now ..
2:00 pm, April 10, 2020 Technical Issues
EA_Barry replied to Hacked!
@OscarjMiller1999 Please see the following link for info and steps to take if you think your EA Account may have been compromised, thanks. https://help.ea.com/en-us/help/account/i-..
11:00 am, November 26, 2019 Technical Issues
EA_Barry replied to Hacked account and ban from FIFA 2020
@cambam2717 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/in..
9:00 am, April 1, 2020 Technical Issues
EA_Barry replied to Hacked
@nikchris2231 Posting personal info on a public forum is not a great idea, try to avoid that in future. Please see the following link for steps to take if you think your account ma..
3:30 pm, December 3, 2019 Technical Issues
EA_Barry replied to Hack in the game
@robinkoalbani Please do not name any player you suspect may be cheating, this is called "Naming and Shaming" and is not allowed on Answers HQ.If you suspect a player may be playing unfai..
2:00 pm, January 28, 2020 Technical Issues
EA_Barry replied to Hack
@fresnofc17 See the following link for steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now ..
11:30 am, December 11, 2019 Technical Issues
EA_Barry replied to Fifa 20 “You already have an EA account” not my email.
@DokterGre @imdanialonso If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as w..
9:00 am, April 14, 2020 Technical Issues
EA_Barry replied to Fifa 20 stolen account
@Andrunan First, you need to fill out the webform to get the email back : https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/ Then you should see th..
10:30 am, April 9, 2020 Technical Issues
EA_Barry replied to Fifa 20 hacked
@keelowkeyz Please see the following link for info on how to proceed, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now ..
10:30 am, February 20, 2020 Technical Issues
EA_Barry replied to Fifa 20 crashing
@CreedCFC17 If you are on PC, it is possible your machine does not meet the following system requirements: MINIMUM REQUIREMENTSOS: 64-bit Windows 7/8.1/10Processor (AMD)..
2:00 pm, March 31, 2020 Technical Issues
EA_Barry replied to Fifa 20
@Hswertggb56 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more i..
2:00 pm, December 16, 2019 Technical Issues
EA_Barry replied to Fifa
@el3adawyy Pack luck is uniform and unchanging for everyone, there is nothing a player can do to change that. Thanks. ------------------------------------..
3:00 pm, January 7, 2020 Technical Issues
EA_Barry replied to FIFA 20 NOT INSTALLING ON PS4
@rahul5 Delete the game, boot your console in Safe Mode and then Rebuild Database. https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---system-stabilit..
3:00 pm, May 5, 2020 Technical Issues
EA_Barry replied to FIFA 20 Corrupted Data PS4
@MihaiBwz No that is not the reason you are seeing that error. It does seem like the download/installation is corrupt. Please go ahead and delete and redownload as stated in..
11:30 am, March 7, 2020 Technical Issues
EA_Barry replied to FIFA 20 Champions Edition does not launch, but demo works fine.
@ALee1410 Please clear your Origin cache and then reboot your PC. https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/ Thanks. ..
2:30 pm, December 31, 2019 Technical Issues
EA_Barry replied to FIFA 20 CRASHES TO DESKTOP
@ivkopifko Please try the following troubleshooting steps: Right click the game in Origin and then Repair Download and install all available Windows updates Run System File ..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to Error launching Fifa 20 (Win 10)
@frepet09 It is possible/likely that the issue is that your initial download was corrupt and so caused an issue. A full re-download and then reinstall is advised. Connecting your P..
10:00 am, November 28, 2019 Technical Issues
EA_Barry replied to Elvett mérkőzés
@Dorcilife At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jez..
3:00 pm, June 8, 2020 Technical Issues
EA_Barry replied to Dostluk maçı yapamıyorum
@Can66fb At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk..
1:30 pm, April 1, 2020 Technical Issues
EA_Barry replied to Delete Fifa account
@bigGucciso5a300 Delete account Account deletion is permanent and can never be reversed. Deleting an account erases your personal account information from our account and ..
3:00 pm, April 3, 2020 Technical Issues
EA_Barry replied to Controller Vibration Turn Off Feature
@JamieTheGee Turning off controller vibration at a console level should work. Are you sure you did it correctly/turned it off on the correct controller? Press the Xbox b..
4:00 pm, January 27, 2020 Technical Issues
EA_Barry replied to Cheating?
@cudla1985 Please do not name any player you suspect may be cheating, this is called "Naming and Shaming" and is not allowed on Answers HQ.If you suspect a player may be playing unfairly ..
2:30 pm, January 27, 2020 Technical Issues
EA_Barry replied to Can’t log into fifa 20 at all
@VinoWest08 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more in..
11:00 am, February 24, 2020 Technical Issues
EA_Barry replied to Cannot Connect to es server
@angelq1995 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more in..
11:30 am, March 9, 2020 Technical Issues
EA_Barry replied to Can not verify my fifa 20 account
@bucko0151 CAN'T LOG IN TO YOUR EMAIL ADDRESS? If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get ..
11:30 am, December 24, 2019 Technical Issues
EA_Barry replied to Banned From Accessing Transfer Market Web and Companion App
@TalhaKaan2 Disregard the previous post, we do investigate these requests properly. Make sure you have taken the following steps to ensure the best chance of having this action rev..
3:30 pm, June 22, 2020 Technical Issues
EA_Barry replied to An error has occurred online stats reporting failed
@Modero123 You may just need to update the game. Highlight the game on the XMB and press the Options button on the controller and then Check for Update. Allow any update to download and i..
11:30 am, March 31, 2020 Technical Issues
EA_Barry replied to Account hacked and FU team club deleted
@spaecer Please see this link for info on steps you should take if you think your account may have been compromised: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-..
6:30 pm, December 13, 2019 Technical Issues
EA_Barry replied to Account Management
@jares16 @Frossless CAN'T LOG IN TO YOUR EMAIL ADDRESS? If you no longer have access to your email address, we can try to recover your account. Fill out our webform, an..
2:00 pm, January 14, 2020 Technical Issues
EA_Barry replied to 0x803f80
@Raul98x You see the following error code and message when you try to launch an Xbox One game or game add-on: Something went wrong 0x803f8007 This may mean you no longer own the cont..
3:30 pm, February 19, 2020 Technical Issues
EA_Atic replied to لقد تم تبنيد المتجر لدي في فيفا 20 وانا لا استحق اتمنى مراجعة الامر في هذا البند
Hey there, @mosa2004akabna we unfortunately do not support arabic on the forums. At the moment the following languages are supported on Answers HQ: English Deutsch..
12:00 pm, July 3, 2020 Technical Issues
EA_Atic replied to Unable to connect to ea servers fifa 20
Hey @Mariotapiag Can you take a look at our connective guide and see if that helps out. We do recommend playing on cabled connection over WIFI for better stability. /Atic ..
4:30 pm, November 15, 2019 Technical Issues
EA_Atic replied to PC Error getdeviceremovedreason
With you already trying to reinstall drivers I would suggest to try a new windows user account @YourPotato and see if that help's out. /Atic ----..
7:30 pm, February 16, 2020 Technical Issues
EA_Atic replied to FIFA 20 CRASHES ON STARTUP
Hey @ReMaX_006 @illamerica Are you on 64 bit version or 32 bit version of Windows 7? /Atic -------------------------------------------..
4:00 am, November 24, 2019 Technical Issues
EA_Arrenai replied to FIFA 20 freeze
Thanks for the reply, @torres199835. Let's see if we can track this down. Would you mind trying some troubleshooting? Please check to make sure your PS4's system software is ..
11:30 pm, November 11, 2019 Technical Issues
EA_Andy replied to Why we can't change our club name in FUT ?! on October 1, 2019 1:54PM
Reyhz wrote: » @EA_Andy Thank you for your reply ! When could we expect an improvement on this? Do you think the team can help us? Thank you in advance Dates and times aren't something I can pr..
12:00 pm, November 5, 2019 Ultimate Team General Discussion
EA_Andy replied to Why we can't change our club name in FUT ?! on October 1, 2019 12:49PM
PegLeg wrote: » @EA_Andy another fix to add to the ever growing list Not strictly a fix on this occasion - the name can be changed through an objective., I do get however that last year there wer..
12:00 pm, November 5, 2019 Ultimate Team General Discussion
EA_Andy replied to This game is dead from monday to thursday. Please do something about it. on November 7, 2019 12:26PM
Nice feedback, keep it coming! Thanks.
12:30 pm, November 7, 2019 Ultimate Team General Discussion
EA_Andy replied to This game is dead from monday to thursday. Please do something about it. on November 7, 2019 11:50AM
Out of interest what's wrong with friendlies as a more casual way to play? What makes tournaments better?
12:00 pm, November 7, 2019 Ultimate Team General Discussion
EA_Andy replied to Megathread: Error CE-34878-0
Hey all, As @Mguzman1108 mentions this is just a generic crash error code from PS4. That being said, is this when you go into kick off? We have another thread that migh..
12:30 am, February 9, 2020 Technical Issues
EA_Andy replied to FUT 20 Your account doesn't have a fut club
Hey all, We're looking into this. I'd first check you're definitely using the correct EA Account login in details. Sometimes these can be different to the email/password you use for your..
10:00 pm, November 14, 2019 Technical Issues
EA_Andy replied to Cannot bid on the WebApp
Hi @x_cryo_75x If you haven't received a ban message then this should be temporary. They don't usually last more than 24 hours but it depends how many bids/buyouts you've been..
7:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to ut
Hi there, @lionthrax. If you feel your account was hacked, please see this article for more information: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-accou..
4:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to unable to connect to ea servers
Hi there, @BamieJareham1. I'll see if I can help with this. Can you tell me which steps you've already tried so that we don't repeat them? Thanks!
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to the ea servers are unable to process your request
Hello, @HorryOvy. Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the mo..
6:00 pm, December 9, 2019 Technical Issues
EA_Aljo replied to iulhhihb
Hi there, @jevgcagl. I'm really sorry for the frustration with this! Possibly, rebuilding the database and restoring the licenses will help. Try following the steps here for rebuilding the..
4:30 pm, April 3, 2020 Technical Issues
