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EA_Cade replied to an error occurred downloading the fut squad update. please try again
@HiddenMatrix77 Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
6:30 pm, June 3, 2020 Technical Issues
EA_Cade replied to an error occurred downloading the fut squad update
Hi @prath11,Last thing I can think of, if you highlight FIFA on the dashboard and then hit the Start button and select Manage Game you should see an option on the left that says Saved Data, select tha..
11:30 am, June 16, 2020 Technical Issues
EA_Cade replied to Why the power shot (L1 button) freekick doesn't work in pro club?
Hi @Alanfbm1,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete the file called Online Pro 1. Then let me know if this persists? ..
2:00 pm, June 10, 2020 Technical Issues
EA_Cade replied to Unable to complete the basic sbc due to it keep crashing
Hi @NICKRTGD,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this per..
6:30 pm, April 18, 2020 Technical Issues
EA_Cade replied to Ultimate team deleted
Hi @Sparky-Wwfc,Are you saying that you logged into the PC version of FIFA 20 or the Web App? -EA_Cade
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to Triangle and square not workings
Hi @Realpamflit,Sounds like you're on 2 button configuration or at least the game thinks you are. Try deleting the file called Personal Settings 1 in Customise - Delete - Profile and let me know if t..
11:00 pm, November 21, 2019 Technical Issues
EA_Cade replied to Training
Hi @ballbag370,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
10:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to There was an error communicating with the Fifa ultimate team servers PS4
@R9Drizzy Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
4:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Substitution menu problem
Hi @SWARTHYANIL,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Subs on fut champs
Hi @UnbentBurrito15,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if t..
10:00 pm, April 14, 2020 Technical Issues
EA_Cade replied to Stuck in two button layout
Hi @PastaPoes,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Stuck at ultimate team screen
Hi @ExKsl,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
7:30 pm, January 22, 2020 Technical Issues
EA_Cade replied to Stuck at match loading screen
Hi @TTordia,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
11:00 pm, November 26, 2019 Technical Issues
EA_Cade replied to Somebody logged onto my UT and deleted all my players.
Hiya!For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to Settings Changed To 1 and Now Fail To Load.
@CjRlul Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this persists? ..
8:00 am, December 6, 2019 Technical Issues
EA_Cade replied to Server connection error
Hi @mrpoliceman42,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
5:30 pm, February 22, 2020 Technical Issues
EA_Cade replied to Screen overlay will not go away
Hi @glass6,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
10:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to Screen Goes Dark/Menu Won't Load:
Hi @jamesyboy441,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to SBC Vardy,Crash game
Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
4:00 pm, November 30, 2019 Technical Issues
EA_Cade replied to SBC GLITCH
Hi @Fifamaniak123,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
7:30 pm, February 4, 2020 Technical Issues
EA_Cade replied to Renew contract not working
Hi @Castlehvn2001,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to R2 isn't responding to certain actions
Hi @nat3jake,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't career save file. Then let me know if this persists? ..
4:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Progress failed to reset fut 20
Hi @lesnavreksei,You can only complete objectives once per account, regardless of whether or not you've deleted your FUT and started again. -EA_Cade ..
4:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to Players Indicator off
Hi @ShabbaRanksOG,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a Career mode or Tournament save file and let me..
8:00 pm, January 31, 2020 Technical Issues
EA_Cade replied to Player actions
Hi @lllucyz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
9:00 pm, January 3, 2020 Technical Issues
EA_Cade replied to Player Career Mode - Changing Role in Edit Pro not working
Hi @Zachyxt,That's odd, what happens if you delete the pro inside Customise - Profile - Delete and then recreate it? -EA Cade
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Personal settings 1 failed to load on
@TheRomanManager if you highlight FIFA on the dashboard and then hit the Start button and select Manage Game you should see an option on the left that says Saved Data, select that and then select you..
2:03 am, November 11, 2019 Technical Issues
EA_Cade replied to Personal settings 1 failed to load
@TheRomanManager if you highlight FIFA on the dashboard and then hit the Start button and select Manage Game you should see an option on the left that says Saved Data, select that and then select you..
2:13 am, November 11, 2019 Technical Issues
EA_Cade replied to Personal save issues
Hi @dannmch420,if you highlight FIFA on the dashboard and then hit the Start button and select Manage Game you should see an option on the left that says Saved Data, select that and then select your g..
5:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to PS4 We are sorry but there has been an error connecting
Hi @scapilouAtl,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
4:00 pm, January 23, 2020 Technical Issues
EA_Cade replied to PS$ FIFA 20 Online Tournaments bug formation and tactics
Hi @david130585,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this ..
4:00 pm, June 26, 2020 Technical Issues
EA_Cade replied to PS Controller Settings Change Themselves Online (Need Help ASAP)
Hi @fifawizard12321,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if t..
9:30 pm, December 13, 2019 Technical Issues
EA_Cade replied to PC：Game crashs when loading division rivals opponent's squad
Hi @davidcai1111,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
4:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Opponent team name not changing.
Hi @Snoopgeorgio,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..
3:00 pm, June 11, 2020 Technical Issues
EA_Cade replied to Online pro 1 appears to be damaged
Hi @gitsyjo,If you delete the Pro under Customise - Profile - Delete you should be able to recreate it. -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Online Friendlies PS4 Bug?
Hi @osustu99,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a Career mode save file. Then let me know if this persists? ..
9:00 pm, December 12, 2019 Technical Issues
EA_Cade replied to Not letting me complete suda Americana squads
Hi @Emmbo17,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pers..
5:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to National pride italy Error code CE-34878
Hi @tatoprofik,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
8:30 pm, January 28, 2020 Technical Issues
EA_Cade replied to NO STAMINA, POWER BAR AND PLAYER NAME BAR AT THE BOTTOM OF THE SCREEN
Hi @yickwhey,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to My keyboard controls switch
Hi @Tbeast-D-Gam3r,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists?..
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to My game crashes in fut friendlies right after we choose the shirts
Hi @zizo32755,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pe..
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to My friend deleted my FUT account?
@pysta95 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
10:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to My fifa 20 keeps crashing
Hi @tomasgocald,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
5:00 pm, March 26, 2020 Technical Issues
EA_Cade replied to My Fifa 20 keeps crashing when I open Ultimate Team
Hi @JimdeBeeros,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this ..
3:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Live Form not working
Hi @zoomracin,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career save file. Then let me know if this persists? ..
10:00 pm, December 5, 2019 Technical Issues
EA_Cade replied to Lag and disconnects from ea servers after patch 1.07 squad update Fifa 20
Hi @tomhicken90,Nothing was changed in the latest title update that would effect your connection to this degree. If you're disconnecting when loading your squad you may need to delete that squad and r..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Keyboard commands are not doing what they were set for
Hi @BoDiE2003,Hiya, if you delete the Personal Settings file in Customize - Profile - Delete does this still happen? -EA_Cade
3:00 pm, November 13, 2019 Technical Issues
EA_Cade replied to I’m stuck on the transfer deadline day screen
Hi @corcor100,That would indicate a corrupted save file, you can try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save f..
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to In game management
Hi @JiMBOSLiCE40114,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a Career save file. Then let me know if this p..
6:30 pm, January 22, 2020 Technical Issues
EA_Cade replied to I can’t sub any player
Hi @A-M-A-Z-A11,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
6:00 pm, January 7, 2020 Technical Issues
