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EA_Cade replied to I can’t log into the fifa 20 companion app
Hi @keithbyrne2015,Sorry for the delay, is this still happening? -EA Cade
5:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to I can't advance in squad battles
Hi @332268150,Sorry for the delay, does this still display like that after leaving FUT and reentering? -EA_Cade
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Huge delay on online game
Hi @nailman86,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
9:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Huge Latency [FIFA20 FUT Online games]
Hi @ginel,Sorry to hear it. When you say latency, are you referring to button delay or actual lag while you're playing? -EA Cade
9:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to Game performance
Hi @LukeConwayy,If you're seeing delayed gameplay in single player modes you may have some issues with your TV in regards to input delay.What's the model of your TV and which console are you playing o..
9:30 pm, January 23, 2020 Technical Issues
EA_Cade replied to Fut Champs Rewards
Hi @Trfddseddsddfgh,Sorry for the delay, those go out Thursdays at 0800 UTC. -EA_Cade View in thread
9:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to Fut Champions Gameplay delays Fifa 20
Hi @Anonimous91,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Fifa 20 freezing/crashing when connecting to servers
Hi @LFC_LOUIS,Sorry for the delay, is this still happening? -EA_Cade
2:00 pm, March 21, 2020 Technical Issues
EA_Cade replied to Fifa 20 crashing
Hi @ronw1998,Sorry for the delay, is this still happening? -EA_Cade
8:00 pm, November 21, 2019 Technical Issues
EA_Cade replied to Fifa 20 connection lost all the time
@NekomataMaster Sorry for the delay, is this still happening? -EA_Cade
2:00 pm, December 29, 2019 Technical Issues
EA_Cade replied to Fifa 20 Ultimate team online offsides, fouls, and incorrect stats and FUT in Gen
Hi @cammyss960,Sorry for the delay, usually that indicates an own goal or deflected shot. I'll send this up just in case something is being counted incorrectly. -EA_Cade
9:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to Fifa 20 Pause and Delays happen
Hi @leonosm,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZin..
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to Fifa 20
Hi @Henrychhouk371,Sorry for the delay, what's the exact error you're getting? -EA_Cade
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to Failed to start Fifa20
@Alaa656Saad So sorry for the delay, have you tried these steps yet? -EA_Cade
4:00 pm, November 30, 2019 Technical Issues
EA_Cade replied to FUT20 - Can't defend in Rivals
Hi @gelu05,Sorry for the delay, is this still happening? -EA_Cade
5:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to FUT captcha not showing up
@PixieTweek Sorry for the delay, is this still happening? -EA_Cade
5:00 pm, December 11, 2019 Technical Issues
EA_Cade replied to FUT 20 cannot connect
Hi @sameermalikshaik,Sorry for the delay, is this still happening? -EA Cade
3:00 pm, April 2, 2020 Technical Issues
EA_Cade replied to FIFA 20 Unable to save personal settings 1 (PC)
Hi @CG_Yoshino,Sorry for the delay, you're not seeing anything in the Customise - Profile - Delete menu? -EA_Cade
6:00 pm, December 13, 2019 Technical Issues
EA_Cade replied to FIFA 20 Exits to Desktop with No Error
Hi @mrbluezmanvx9,Sorry for the delay, is this still happening? -EA_Cade
10:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to FIFA 20 Career mode BUG with swapped teams
Hi @vladislav_ysl,Sorry for the delay, does this happen every time you load Europa League standings in that save?Does this happen in all saves or just this one? -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Error connecting to fifa 20 ultimate team
Hi @antrikos90B,Sorry for the delay, was out of office. Is this still happening? -EA_Cade
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Ea servers error
Hi @simsim2013,Sorry for the delay, is this still happening? -EA_Cade
6:00 pm, December 5, 2019 Technical Issues
EA_Cade replied to Deleting backup
Hi @shafyvkd2011,Sorry for the delay, the data for FUT is stored on our side so you won't lose anything by deleting it from your PS4 unless you delete your actual team from inside FUT. ..
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to DISCONNECTING INTERNET
Hi @rufcadam,Sorry for the delay, are you saying you completely lose internet when launching FIFA? -EA_Cade
8:00 pm, November 14, 2019 Technical Issues
EA_Cade replied to Corrupt data
Hi @tarab858,Sorry for the delay, can I get a screenshot of what you're seeing please? -EA Cade
9:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to Constantly disconnecting since the game launched!
Hi @shaheen756,Sorry for the delay! The issue that troubles me on your pathping and traceroute is that your speed is fine throughout, you just reach a point where you can just no longer connect to us...
5:30 pm, November 11, 2019 Technical Issues
EA_Cade replied to Connection problem
Hi @LoonJek123,Sorry for the delay, is this still happening? -EA_Cade
7:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to Companion website login issue
Hi @Avishah16,Sorry for the delay, are you still having this issue? -EA Cade
2:30 pm, July 2, 2020 Technical Issues
EA_Cade replied to Champs connectivity
Hi @Duckett1994,Sorry for the delay, I was out of office. Was this resolved? -EA_Cade
3:30 pm, February 4, 2020 Technical Issues
EA_Cade replied to Case# 54865369 resume
Hi @cjx7chmqvc98pvhv,Sorry for the delay, is this still happening? -EA_Cade
5:30 pm, January 14, 2020 Technical Issues
EA_Cade replied to Captcha Verify Error
Hi @mrsmeds99,Sorry for the delay, is this still happening? -EA Cade
7:00 pm, March 31, 2020 Technical Issues
EA_Cade replied to Can’t connect to servers
Hi @Omarrashid97,Sorry for the delay. Is this still happening? -EA_Cade
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Cant finish an Sbc cause he doenst load the change
Hi @Sinned-040,Sorry for the delay, when that occurs it usually means you need to connect on your console as the game was closed unexpectedly then you should be able to use the companion app again. ..
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to Can't login to EA servers
Hi @auzieebaba, @danedrums,Sorry for the delay. Are you still seeing this issue? -EA Cade
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Can't get on the game at all
Hi @kjbird2012731,Sorry for the delay, can you get me a screenshot of what you're seeing please? -EA_Cade
4:30 pm, December 14, 2019 Technical Issues
EA_Cade replied to Can't connect to ultimate team since start off the game launch on
Hi @pdreede111,Sorry for the delay, are you still seeing this activity now? -EA_Cade
2:03 am, November 11, 2019 Technical Issues
EA_Cade replied to Can't connect to ultimate team since start off the game launch
Hi @pdreede111,Sorry for the delay, are you still seeing this activity now? -EA_Cade
2:30 am, November 11, 2019 Technical Issues
EA_Cade replied to Can't Log in to FUT 20 Web App
Hi @AdamNickly,Sorry for the delay, is this still happening? -EA Cade
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Button delay
Hi @uberhull,Sorry to hear it. What system are you playing on? -EA Cade
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Ask
Hi @hsasaki5,Sorry for the delay, is this still happening? -EA_Cade
5:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Always getting disconnected on pc in rivas
Hi @WackoBracelet85,Sorry for the delay. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-ba..
6:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to Access denied on web app
Hi @Roberooo,Sorry for the delay, still happening? -EA_Cade
6:30 pm, November 21, 2019 Technical Issues
EA_Cade replied to (FUT) (Origin) Game freezes when I go on "view packs"
Hi @leandro90455,Sorry for the delay, is this still happening? -EA_Cade
9:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to ''We are sorry but there has been an error connecting to FIFA 20 Ultimate Team''
Hi @sueltaneltigre,Sorry for the delay, what system is this happening on? -EA_Cade
6:30 pm, November 22, 2019 Technical Issues
EA_Aljo replied to about lag delay and slow gameplay
@Thetefo I'm not seeing any noticeable delay. Possibly, alternate DNS servers will help. Please follow the instructions here. If you don't see a difference, try the Google DNS server..
12:00 pm, June 7, 2020 Technical Issues
EA_Aljo replied to Slow, delayed, laggy gameplay.
Hi there, @oaaron8. Let's see if we can find out why you keep lagging. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO..
6:30 pm, April 20, 2020 Technical Issues
EA_Aljo replied to Multiple second input delay
Hi there, @camerontuff. I'll see if we can find out why this is happening. Did you also power cycle your PS4 after you reset your modem and router? Are you playing on a wired or wireless c..
5:30 pm, April 1, 2020 Technical Issues
EA_Aljo replied to Input delay/button lag/ sluggish gameplay
@jhunze It looks like you've done a lot of troubleshooting already so we should see the videos you have. You can put them up on YouTube or publish them through your console if you used th..
8:30 pm, May 5, 2020 Technical Issues
EA_Aljo replied to INPUT DELAY
Hi there, @Quinn999999. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to I have massive input delay
Hi there, @imonsterx22. I'll see if I can help find out what's causing this input lag. First, are you on a wired or wireless connection?
9:00 pm, April 20, 2020 Technical Issues
