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EA_Cade replied to Change team Fut Team

Hi @rumekinho,Once the name change has been completed you won't be able to change the name again. -EA Cade View in thread

4:30 pm, April 3, 2020 Technical Issues

siXao
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EA_Cade replied to Change Club Name

Hi @rassegee,Why exactly did you need to delete your club to fix an error? You cannot change the name of your club more than once this year. -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Champions edition Gold packs

Hi @theMat1993,   That promotion has now ended, you can see more information regarding this here.  -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Captcha Verify Error

Hi @mrsmeds99,Sorry for the delay, is this still happening? -EA Cade

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Captcha Not Loading

Hey all, Can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way?Once you connect via a hot spot you should be able to get back in via your usual connection..

3:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Can’t use the app

Hi @SjansPanther38,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Can’t sell fut 20 players

Hi @haringarach1111,Are you doing this in the app or on the console? If you're on the app can you try connecting on the console to resync the account? -EA Cade

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Can’t play fifa 20

Hi @mikelibanez8,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

7:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Can’t pick player from market

Hi @panks618,You need to force the market to refresh, try changing the search price by 100 coins and searching again. -EA Cade

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Can’t login to ea when trying play pro clubs or sesons

Hi @bobmalone1990,What happens exactly when you try to play? -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Can’t log into companion

Hi @JoshRobertsonnn9,Can you show a screenshot of what you're seeing? -EA Cade

9:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Can’t load into pro clubs

Hi @Lawry1256,Sorry to hear it, what platform are you playing on? -EA Cade

4:30 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Can’t link ea to psn because I don’t receive security code email

Hi @jordiramos2,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

9:30 pm, April 7, 2020 Technical Issues

KiYyd
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EA_Cade replied to Can’t get into rivals matches

Hi @Jamieando1,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

QGEC8
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EA_Cade replied to Can’t get in contact to ea help desk

Hi @Kj_Huey0320,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..

2:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Can’t get fut champs points

Hi @mrstfctt,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..

9:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Can’t get any icon swaps players

Hi @eeefsf,Ill need more information than that to look at this, can you share any more information and the squads please? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Can’t connect to ultimate team not due to internet problems

Hi @Itz_brfc9,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..

5:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Can’t connect to server

@jowanlouie1977 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

4:30 pm, April 5, 2020 Technical Issues

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EA_Cade replied to Can’t connect to Ultimate Team

Hi @byPxL,You have an account issue blocking you from connecting, please reach out via @EAHelp on Twitter or http://bit.ly/EA_Contact_Us to have this issue addressed. -EA Cade..

9:30 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Can’t connect to Fifa 20 ultimate team

Hi @jamiego26,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..

10:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Can’t connect EA fifa 20 to switch

Hi @charob1111,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Can’t activate profile

Hi @ygorcomy,This is the English Answers HQ board, can you please fully translate the text in your image so we can better assist? -EA Cade

4:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Can’t Find My Packs FIFA 20

Hi @Johnwesleyjdub,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Cant verify my fifa 20 ea account on xbox one to connect to online servers

Hi @oAviii,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make ..

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Cant sell my coutinho even though i own him and hes tradeble

Hi @Pcffc83,You disconnected from your last game, that locks your players until you reconnect on the console. Once you reconnect you can sell him as normal. -EA Cade

9:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Cant login to Ultimate Team

Hi @serkanyil,Sorry for the wait. Is this still happening? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Cant login

Hi @shaky0000,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

9:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Cant find my fut players in club

Hi @Sondren1123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Cant connect to online fifa

Hi @DaDabbingDino,Is the account that cannot connect of age and linked to an EA Account? You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA ..

7:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Cant connect to EA servers

Hi @Damonkef789,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..

4:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Cannot connect to servers and when I do on the rare occasion I get 800+ ping to

Hi @ZzSam98zZ,Sorry to hear it. What system are you playing on? -EA Cade

3:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Cannot connect to EA Server

Hi @SMUsamage80,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Can`t launch my brand new FIFA 20

Hi @Axs1471Sxa3191,FIFA 20 doesn't come in a 6 DVD package, can you show me a picture of what you purchased? -EA Cade

2:30 pm, April 16, 2020 Technical Issues

MHAL8
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EA_Cade replied to Can't save personal settings or set active profile - can't play!

Hi @gore_org,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Can't register for the weekend league

Hi @Diamovski,Odd, can you try on the web/companion app? -EA Cade

4:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Can't put players on auction (ultimate team)

Hi @bovernaut,Are the players untradeable by chance? -EA Cade

9:00 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Can't play FIFA 20 online with EA child account on Xbox one

Hi @gro1900,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to ..

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Can't login to EA servers

Hi @auzieebaba, @danedrums,Sorry for the delay. Are you still seeing this issue? -EA Cade

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Can't load into Ultimate Team in FIFA 20

Hi @pascol3s,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade Vi..

8:00 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Can't find game on Pro clubs after update

Hi @oliverh4444,What system is this happening on? -EA Cade

2:00 pm, June 10, 2020 Technical Issues

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EA_Cade replied to Can't connect to ea server after updating PS4 version 7.50

Hi @naveed007777,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Can't connect to FUT

Hi @nikolas192,Give it a shot now please? -EA Cade View in thread

9:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Can't connect to Ea servers

Hi @sjvaughan82, @Logeyy1923,I'm not showing any connectivity issues during this time - where are you located? -EA Cade

3:30 pm, June 8, 2020 Technical Issues

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EA_Cade replied to Can't connect to EA servers on FIFA20 - PS4

Hi @TheRonny93,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

9:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Can't connect to EA servers

@alynus2008 Hiya, may I ask who your ISP is? -EA Cade

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Can't connect companion app to my game (switch)

Hi @hugelaar,The Switch version of FIFA 20 does not have access to the Web or Companion apps at this time. -EA Cade

9:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Can't complete FUT Friendlies objective

Hi @MEIKLE3,That's odd, can you get us a video of this by any chance so I can get this looked at? -EA Cade

6:30 pm, April 22, 2020 Technical Issues

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EA_Cade replied to Can't buy players on Fifa 20 Ultimate Team market

Hi @pedrootacuara,What happens when you try to bid/buy on the market? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Can't Play Friendly with My Friends

Hi @19gg03,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to y..

9:00 pm, April 21, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.