Search
Search
whiteshadow53200 replied to Banned by fault
I assure you that i tried contacting them via Email but they sent me the same email with the same detailsi really need a solution guys..
6:30 pm, January 13, 2020 Technical Issues
tgiusto replied to Verification code
I have the same problem. Even the email registered to where the code is sent seems to be the same, with the ".ml" in the end.How can I solve this? I try to do step 1 and there is no form, it just take..
3:00 pm, April 8, 2020 Technical Issues
ogrady93 replied to Account Verification Problems
Also, I've received 2 emails from EA to advise I've earned a new badge for contacting them on Answers HQ yet I cannot receive the account verification email or password reset emails, WTF?
5:30 pm, January 12, 2020 Technical Issues
mushytigers79 replied to [FIFA 20] Login verification - Wrong email
I have the same problem with the incorrect email address and no way of changing also same problem with fifa 19 , doesn't seem to be anyway of contacting anybody by phone either
8:30 pm, December 2, 2019 Technical Issues
lilsway17 replied to DIVISION RIVALS DISCONNECT
@Shoobabyy This happens to me everytime I’m about to complete an objective. I’ve tried contacting ea but they always blame my connection. Also, the match result is never reviewed. I’ve won 4-0 c..
11:00 pm, December 3, 2019 Technical Issues
crispoolp replied to Hacked
Hello, @RRkeKoke1 Just like @EA_Cade said, if your account got hacked please make contact with an EA Game Advisor via https://help.ea.com/en/contact-us/ or at @EAHelp on TwitterF..
1:00 pm, March 14, 2020 Technical Issues
amrbido_9 replied to Locked Transfer Market on October 3, 2019 11:01AM
try contacting them
3:00 pm, November 10, 2019 Ultimate Team General Discussion
akamegachill replied to Incredibly confused about how cases on this site work
@EA_CadeThis is literally the exact process that I went through and it just made a case after I filled in the form. There is literally no other option given to me except for contacting an advisor...ht..
10:00 pm, June 3, 2020 Technical Issues
TrickShot06x replied to Contacting ea
@EA_Aljo how do i speak with a live person? I dont get the option to do so
6:00 pm, January 13, 2020 Technical Issues
MichaelDK replied to Contacting EA Team
you can try and ask support.https://help.ea.com/en/or if you are on Twitter.https://twitter.com/EAHelp. or if you are on Facebook.https://www.facebook.com/EAHelpHub maybe they can help you, ..
10:30 am, April 7, 2020 Technical Issues
MadRedPirahna replied to Unlinking ea from gamertag
Hey @Goingbridge56 If you are trying to change any Account information, I would recommend contacting EA Support via Live Chat. You can do so via the link below: https://help.ea.com/en/c..
5:30 pm, June 22, 2020 Technical Issues
MadRedPirahna replied to Rewards of fut champions not coming
Rewards are sent out the Thursday at 0800 UTC.If you're still missing content you'll need to speak with an advisor.Click the following link to get started: https://help.ea.com/en/contact-us/For help w..
4:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Missing player
Hey @scotishlions In the case of missing content, please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the Following Link to get start..
8:00 am, June 22, 2020 Technical Issues
MadRedPirahna replied to Missing cards on fut
Hey there,For missing content, We would advise that you open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/ or contacting @EAHelp through Twitter. They'll we able look..
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Keeps saying I have the wrong password
@lgbtisnotforme Sorry for the delay. Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://h..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Hacked
Hello, @RRkeKoke1 Just like @EA_Cade said, if your account got hacked please make contact with an EA Game Advisor via https://help.ea.com/en/contact-us/ or at @EAHelp on TwitterF..
6:00 pm, April 28, 2020 Technical Issues
MadRedPirahna replied to Futmas Mendy
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance with missing content.Click the following link to get started: https://help.ea.com/en/contact..
11:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fut 20 Xbox, players desapear from my ultimate team
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.ea.com/en/contact-us/.For help with co..
9:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Fifa points on amazon
You bought a product from an uncertain site. If the code was incorrect then you may have been cheated. In this case, you should contact amazon support. If the code was correct and activated, your purc..
8:30 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Fifa 2020
@amkoirmo1 Sorry for the delay.Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.e..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 gets stuck in 'connecting to EA servers' menu
Hello @Luchija_Madara Sorry for the delay. Is this still happening?If so, please take a look at Conectivity Troubleshooting Articles:http://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Can’t change email for log in
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistanceClick the following link to get started: https://help.ea.com/en/contact-us/For help with cont..
7:30 am, June 19, 2020 Technical Issues
LegendJDuarte replied to HELP FUT CHAMPS
@EA_Cade Hey Cade.I’m afraid I got the same answer from the technicians. However the facts are: I was winning the game, the server disconnected with no apparent reason (what has been called by the t..
2:30 am, June 2, 2020 Technical Issues
LOZZA7312 replied to Fifa 20 lag after update
@EA_Aljo Hi @EA_Aljo, I’ve been having same issue. I’m on direct Ethernet cable from modem, I’ve followed on of articles/links EA_Cade or Darko put on someone else’s post. I’ve done every th..
8:00 am, February 14, 2020 Technical Issues
Jazsko_1981 replied to Banned
@EA_Barry What is the point of contacting the ea.help, I have been waiting for the solution for 2 weeks now. After two weeks, they get back to me, saying they are not removing the transfer market ban,..
8:00 am, November 14, 2019 Technical Issues
IndigoJack16 replied to Still waiting for response
Hi, Answers HQ isn’t the right place to talk about security issues. You can only get your coins back by contacting EA Help and describing your issue there. In Answers HQ, neither me, ..
12:30 pm, March 21, 2020 Technical Issues
ElbruzOne replied to i can't access to my Email
@dani-in-vita hey!The best choice here is to contact EA Customer Support directly via Phone or Live Chat. It would be much more efficient and faster than contacting them via e-mail. Go to h..
10:30 am, June 17, 2020 Technical Issues
EA_Darko replied to when can i call ea during lockdown
Hey @lucalugo due to the current world climate there are some restrictions on contacting our live support. You will need to speak with one of our chat support advisers who will be abl..
4:00 pm, April 19, 2020 Technical Issues
EA_Cade replied to My friend cant play online with only 2 friendlies. White screen problem
Hi @Egzup,That usually means that person has a strict NAT type or is on IPv6. You'll want to get them to set a Static IP to their PS4 and then place it in a DMZ. If they're on IPv6 there isn't much we..
4:30 pm, January 30, 2020 Technical Issues
EA_Barry replied to the limit of team change. fut
@adigame123g Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, ple..
10:30 am, March 24, 2020 Technical Issues
EA_Barry replied to my ultimate team got deleted
@99884225685467 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, ..
9:00 am, February 18, 2020 Technical Issues
EA_Barry replied to coin dissapear
@ArgonX Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, please s..
11:00 am, December 24, 2019 Technical Issues
EA_Barry replied to You have tried too many times, please try again later. **Twitch link**
@Aliceturtlez Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, pl..
8:30 am, April 7, 2020 Technical Issues
EA_Barry replied to Wrongfully taken coins
@Fattypool1979 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current change..
2:00 pm, June 16, 2020 Technical Issues
EA_Barry replied to Where can I report EA staff?
@edmanlee Moderation is not discussed so either contact the CM in question via Direct Message or contact an Advisor as below. If required, click the following link to contact an Ad..
2:00 pm, January 24, 2020 Technical Issues
EA_Barry replied to Used EA origin code
@puska06 Make sure you are logging in to the correct Origin account. If you are sure you are doing that, contact us as below and we can check your account, thanks. Click the..
2:00 pm, January 20, 2020 Technical Issues
EA_Barry replied to Robbed/Scammed??
@kenzor313 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, pleas..
12:30 pm, April 1, 2020 Technical Issues
EA_Barry replied to Quick sell
@HurriKeane10 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current changes..
12:00 pm, June 14, 2020 Technical Issues
EA_Barry replied to Need more than 5 accounts ultimate
@hsmhde Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, please s..
3:30 pm, March 30, 2020 Technical Issues
EA_Barry replied to My coins have vanished
@ffsderfffg Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current changes t..
12:30 pm, April 27, 2020 Technical Issues
EA_Barry replied to Lost coin after lost bid Fifa 20
@godlyskyagent If you still have not gotten your bid(s) back, please contact us as below, thanks. If required, click the following link to contact an Advisor: https://help.ea.com/e..
8:30 pm, January 14, 2020 Technical Issues
EA_Barry replied to I cant get conected to the server
@IvanUrusquieta Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, ..
2:30 pm, November 18, 2019 Technical Issues
EA_Barry replied to Help
@el3adawyy If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/For help with contacting an Advisor, please see this link: https://help.ea.com/en..
3:00 pm, January 7, 2020 Technical Issues
EA_Barry replied to FIFA Points on origin
@Hodges17 Please make contact with an EA Game Advisor to see if we can help you.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advi..
2:30 pm, January 18, 2020 Technical Issues
EA_Barry replied to FIFA 20 verification wrong email
@Biblicalman60 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, p..
9:00 pm, December 24, 2019 Technical Issues
EA_Barry replied to Crede
@Scaban11 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current changes to ..
11:30 am, June 25, 2020 Technical Issues
EA_Barry replied to Can’t log in on to ea account on fifa 20
@elranchero3112 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current chang..
11:00 am, June 30, 2020 Technical Issues
EA_Barry replied to Can't verify my ea account on PS4
@gazjonesEverton Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor,..
7:30 am, December 18, 2019 Technical Issues
EA_Barry replied to A problem with Fifa 20 updates
@adi1567 Please not that the type of support (phone/chat) offered to you is determined by the options you choose when making contact, so if phone support is not offered, just choose different o..
6:00 pm, January 20, 2020 Technical Issues
EA_Aljo replied to loss of coins
Hi there, @Evanmanukearney. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..
3:00 pm, March 18, 2020 Technical Issues
