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EA_Cade replied to Problem in ultimate team
Hi @MHD9JR,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..
3:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to Points not added
Hi @gfd34567uytgfd,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Please help me get the club back.
Hi @M8rf,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
3:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Player stuck in transfer list
Hi @Lazy_Tradie,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, February 1, 2020 Technical Issues
EA_Cade replied to Player not found in my club
@rohit090 Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter. We can't assist with this type of issue via AH..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Player moments morales
Hi @kofirmoore,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, December 21, 2019 Technical Issues
EA_Cade replied to Player just disappeared from my listing
Hi @alexc096,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
10:30 pm, November 21, 2019 Technical Issues
EA_Cade replied to Player gone
Hi @sabbani,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:30 pm, January 16, 2020 Technical Issues
EA_Cade replied to Packs missing
Hi @pushparaj07,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to Packs disappearing
Hi @doosan14,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Packs disappeared before I could redeem.
Hi @35373737,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Packed player missing
Hi @essemm17,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to Packed Salvio but didnt receive the TOTSSF version
Hi @demercreed,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:30 pm, June 2, 2020 Technical Issues
EA_Cade replied to Origin keeps trying to update unexisting trial version
Hi @f3o0x,Sorry to hear it. To resolve this one you'll need to have an advisor remove the trial entitlement from your account at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp. ..
6:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to Online modes not working, Your account does not have the required privlege.
Hi @pehorts,That's usually related to an Xbox Live Gold membership expiring, have you been in contact with Xbox Support on this? You can check your membership status here: http://bit.ly/XboxMembership..
4:30 pm, June 4, 2020 Technical Issues
EA_Cade replied to Not sending email so I can reset my password
Hi @newell126890,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
5:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to Not getting security code
Hi @MagicBang123,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
7:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Not getting packs
Hi @Kieran2481,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, November 30, 2019 Technical Issues
EA_Cade replied to Not getting my packs!!
Hi @rolleboiii,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, March 31, 2020 Technical Issues
EA_Cade replied to No verification code
Hi @shaneandshaneo,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..
10:00 pm, March 21, 2020 Technical Issues
EA_Cade replied to No rewards from weekend league
Hi @2472weecal,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to No rewards after S.BATTLES and Rivals
Hi @dapharoh,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to No response from EA Support for Open Help Case since March 29th
Hi @stuartduff,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
9:00 pm, April 7, 2020 Technical Issues
EA_Cade replied to New xbox, differen origin
Hi @steves709,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to Never got my prime icon pack
Hi @Sondre1210,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to Need help seperating xbox account from ea account.
Hi @jondeg1519,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
3:00 pm, January 17, 2020 Technical Issues
EA_Cade replied to My verification code is not being sent to my email.
Hi @tgfrgghjh,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
8:30 pm, December 12, 2019 Technical Issues
EA_Cade replied to My ultimate team glitch
Hi @Woodpeckerjnr,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:00 pm, July 1, 2020 Technical Issues
EA_Cade replied to My squad players lost
Hi @swiftoh,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, March 5, 2020 Technical Issues
EA_Cade replied to My player dissapear
Hi @Rosinho2002,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to My gold coin is missing
Hi @cyp0825,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:30 pm, February 26, 2020 Technical Issues
EA_Cade replied to My game has disappeared from my origin launcher
Hi @niksunbg,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to My friend submitted my tokens into the prime pack and I don’t want the pack
Hi @calllum456,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to My friend is a football player and couldnt get his own card?
Hi @Egzup,A Pro Player item is granted to an account via the Club reaching out to the FIFA team directly. If the Club the player plays for is in FIFA 20 they will have a process for this and a contact..
7:00 pm, January 30, 2020 Technical Issues
EA_Cade replied to My friend deleted my FUT account?
@pysta95 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
10:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to My friend cant play online with only 2 friendlies. White screen problem
Hi @Egzup,That usually means that person has a strict NAT type or is on IPv6. You'll want to get them to set a Static IP to their PS4 and then place it in a DMZ. If they're on IPv6 there isn't much we..
4:30 pm, January 30, 2020 Technical Issues
EA_Cade replied to My coins
Hi @cilliancallier,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
2:00 pm, June 10, 2020 Technical Issues
EA_Cade replied to My cards disappeared from my account
Hi @Bartho04,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to My ban
Hi @maxebben102005, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
10:30 pm, December 7, 2019 Technical Issues
EA_Cade replied to My acount was compromised
Hi @0256763467423,If you're missing content you'll need to reach out via http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance; we cannot assist with this type of issue here. Our support..
9:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to My account was unfairly locked and I didn't do anything that violates the play p
Hi @makhmakh660,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ nor can an advisor help you at Help.EA.com...
9:00 pm, November 22, 2019 Technical Issues
EA_Cade replied to My account was hacked
Hi @denisselimow,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
4:00 pm, November 30, 2019 Technical Issues
EA_Cade replied to My account is invalid
Hey all, For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
4:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to My account has banned from transfer market in FIFA 20.
Hi @Leszter777,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to My account ban in transfer market
Hi @Devsdaddy,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
5:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to My Transfer Targets
Hi @ulisesfern279,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, February 1, 2020 Technical Issues
EA_Cade replied to My Swap Icon Disappeared
Hi @maem200510,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
11:00 pm, November 19, 2019 Technical Issues
EA_Cade replied to My Packs are not showing in Store
Hi @shakilruet,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:00 pm, January 14, 2020 Technical Issues
EA_Cade replied to My Origin acc has stolen.
Hi @felixburak,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to My FUT was hacked lost all coins and players.
Hi @Mielas1995,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, April 25, 2020 Technical Issues
