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EA_Aljo replied to fut points not added and customer service always no room available

Hi there, @Zuma192.   Do you have a Twitter account? If so, try contacting @EAHelp. They can look into this for you. Thanks!

5:30 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to fifa 18 ultimate team log in problem

Hi there, @hartscape1,   This is something a live support advisor can help with. Try opening a case here: http://bit.ly/EA_Contact_Us. You can also reach out to @EAHelp on Twitter ..

5:30 pm, December 10, 2019 Technical Issues

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EA_Aljo replied to bought a player ultimate team isnt showing the player

Hi there, @Ademide47.   Normally you can exit out of FUT and load back in to get the player to show up. If that doesn't work, try hard restarting your console. If you're still missing the pl..

6:30 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to Van dijk missing

Hi there, @MarcdeWit1983.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Th..

3:00 pm, March 24, 2020 Technical Issues

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EA_Aljo replied to Unable to get companion confirmation mail

Hi there, @matsupikachu.   Did you check your spam/junk folders? Sometimes it ends up there. Also, if you use gmail, check the Promotions tab. If you're still not able to find it, try contac..

5:30 pm, April 24, 2020 Technical Issues

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EA_Aljo replied to Stupid sbc

Hi there, @Nicomunozzz123.   If someone has compromised your account, please open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll try to help wi..

6:30 pm, February 18, 2020 Technical Issues

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EA_Aljo replied to Sokratis lost

Hi there, @shresth17.   If you're saying you purchased a player from the Transfer Market and he's now missing, try restarting FUT and see if he shows up. If he still doesn't, open a case wit..

10:30 pm, December 9, 2019 Technical Issues

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EA_Aljo replied to Promotions packs missing in FUT20

Hi there, @rajoun99.   Try either contacting @EAHelp through Twitter or open a case with a live support advisor here: http://bit.ly/EA_Contact_Us. They'll look into this for you. T..

4:30 pm, January 14, 2020 Technical Issues

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EA_Aljo replied to Packed player card disappeared from my team

Hi there, @basse5.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!

5:30 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to Online

Hi there, @richgang828.   That message is coming from Xbox, not from us. You'll need to contact their support at xbox.com to find out why you're being told to get another Xbox Live gold subs..

6:00 pm, April 22, 2020 Technical Issues

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EA_Aljo replied to No email access

Hi there, @Scallywaggles86.   When you are filling out the web form, you're asked for the email you have access to as well as the one you want to change. Are you sure you're putting the corr..

5:30 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to My fut20 team is gone

Hi there, @robhodges.   Please open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!

5:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to My fut20 team got hacked and players are sold.

Hello, @SonicM07.   Please open a case with a live support advisor here: http://bit.ly/EA_Contact_Us. They can look into your hacked account. Thanks!

6:00 pm, December 18, 2019 Technical Issues

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EA_Aljo replied to Missing player error

Hi there, @baryfifa.   Try either contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..

10:00 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to Missing player

Hi there, @alecsandriu.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..

10:00 pm, April 23, 2020 Technical Issues

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EA_Aljo replied to Lost purchased players and coins

Hi there, @chongwenhao.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..

6:30 pm, April 23, 2020 Technical Issues

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EA_Aljo replied to Lost player's

Hi there, @Kartavya123.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..

4:30 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to I purchased the Ultimate Edition but did not get the 20 free packs

Hi there, @BobChylan.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks..

4:00 pm, March 9, 2020 Technical Issues

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EA_Aljo replied to How to unlink old psn account from ea?

Hi there, @asant90   You'll need to open a case with a live support advisor here to see if it's possible to unlink your account: http://bit.ly/EA_Contact_Us. If they do this, you will l..

5:00 pm, December 10, 2019 Technical Issues

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EA_Aljo replied to How do I know if my ban is permanent

Hi there, @mystictoon.   Normally, you would receive an email from us stating the details of the ban. You can also contact @EAHelp through Twitter or open a case with a live support adv..

3:00 pm, March 10, 2020 Technical Issues

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EA_Aljo replied to Fifa compainon app

Hi there, @mitchelln1c2.   Be sure to check your spam/junk folders. Also, if using Gmail, check the Promotions tab. If you still can't find it, open a case with a live support advisor here:&..

4:30 pm, December 10, 2019 Technical Issues

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EA_Aljo replied to Fifa Points Code Issue

Hi there, @m_lavelle11.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..

8:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to FIFA points

Hi there, @archee_orynbay.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. T..

6:30 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to Did receive fifa points

Hi there, @Loutfy233.   If you're still missing these points, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/n..

5:00 pm, February 25, 2020 Technical Issues

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EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND

Hello, @dwlb666.   I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..

5:00 pm, June 24, 2020 Technical Issues

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EA_Aljo replied to Contacting ea

Hi there, @TrickShot06x.   You can contact @EAHelp through Twitter or open a case here to speak with a live person: http://bit.ly/EA_Contact_Us.

6:00 pm, January 13, 2020 Technical Issues

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EA_Aljo replied to Coins

Hi there, @Matty_Reed19.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Tha..

4:00 pm, March 10, 2020 Technical Issues

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EA_Aljo replied to Code not working for free packs for champions edition fifa 20

Hi there, @rhys0484.   Which platform did you purchase the Champion's Edition for? Also, did you pre-order or purchase after the game had launched.   Also, there are multiple ways to ge..

7:00 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to Champions edition

Hi there, @Charlesworth17.   Those items should have been received when logged in to FUT for the first time. Try opening a case with a live support advisor here: http://bit.ly/EA_Contac..

8:30 pm, December 17, 2019 Technical Issues

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EA_Aljo replied to Been banned twice for my ultimate team name after not being able to change it

Hi there, @jamieyates04    For help with banned accounts, please contact ToS by following the instructions here. Thanks!

6:00 pm, June 18, 2020 Technical Issues

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EA_Aljo replied to Banned account - how to solve?

Hi there, @Enzissimo86.   I took a look at your account. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They ..

5:00 pm, April 24, 2020 Technical Issues

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EA_Aljo replied to Anyone have experience getting players back after account get hacked?

Hi there, @tonttu20.   To get an update on your case, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. Do ..

7:00 pm, March 19, 2020 Technical Issues

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EA_Aljo replied to Account reset

Hi there, @jdewwwss    Try contacting @EAHelp through Twitter. They can look into this for you. Thanks!

6:30 pm, January 2, 2020 Technical Issues

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EA_Aljo replied to Account invalid on fifa20

Hi there, @mays1993.   Are you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the on..

6:00 pm, June 2, 2020 Technical Issues

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EA_Aljo replied to Account hacked 11 days ago still cant get any help.

Hi there, @Klak1nn.   The reason your case is getting resolved is that you're constantly resuming it to ask for an update. This pulls it out of the queue so an advisor won't see it. Then, af..

3:30 pm, April 23, 2020 Technical Issues

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EA_Aljo replied to Account got hacked can someone help.

Hello, @thesneakywolf.   You're welcome to contact support and have another investigation performed. They will do 2 of them. ToS doesn't just check for lost items. They investigate how they ..

4:00 pm, April 9, 2020 Technical Issues

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EA_Aljo replied to Account Hacked, Empty Club

Hi there, @johnsenoil.   For assistance with hacked accounts, you'll need to open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. This isn't something w..

7:30 pm, March 2, 2020 Technical Issues

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Dustykingz227 replied to Huge Latency [FIFA20 FUT Online games]

@EA_Cade Imput Lag ( DNS 1.1.1.1 , DNS 8.8.8.8 ) MTU 1480 PPPoE Connection , the server where is the connect Stockholm Ping 48 , please send this information to the developers!!!! There..

9:30 pm, April 17, 2020 Technical Issues

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Dsdlovesit replied to Banned on transfer market on

Contacted them 35 hrs ago and no update

2:01 am, November 11, 2019 Technical Issues

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Dsdlovesit replied to Banned on transfer market

Contacted them 35 hrs ago and no update

2:13 am, November 11, 2019 Technical Issues

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Dronegan replied to Time to deal with PC hacking on November 9, 2019 10:57PM

@EA_Andy @EA_Lanna @EA_Rtas @EA_DarDar @EA_Cian Please tell us what is going on?? Ive faced that last 6 opponents in futchamps using legacy defending. Not only is your servers giving me the worst del..

11:00 pm, November 9, 2019 Ultimate Team General Discussion

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DomWHUFC92 replied to CUSTOM TACTICS AND IN GAME SUBSTITUTION GLITCH

Me too, exactly same issue in Rivals, WL, even Draft which was a waste of an entry when you can’t make a sub ..

11:30 pm, July 1, 2020 Technical Issues

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Didekfilip replied to [PC] Controls resetting in "KICK OFF" mode.

Hi, i want to play fifa 20 on a pc with xbox 360 controller but i plug in and try to play and it like dont detect my controller, my controller in another games it works, can you help me? here is a pic..

10:30 am, February 18, 2020 Technical Issues

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Didekfilip replied to Controller issues fifa 20

Hi, i want to play fifa 20 on a pc with xbox 360 controller but i plug in and try to play and it like dont detect my controller, my controller in another games it works, can you help me? here is a pic..

10:00 am, February 18, 2020 Technical Issues

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Denzellim97 replied to [Asia - PS4] - Closed the game and now have countdown timer on

@aBroHaSNoID I have the exact same issue too. EA please resolve this soon and contact us

2:03 am, November 11, 2019 Technical Issues

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Denzellim97 replied to [Asia - PS4] - Closed the game and now have countdown timer

@aBroHaSNoID I have the exact same issue too. EA please resolve this soon and contact us

4:30 pm, November 14, 2019 Technical Issues

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Dem757 replied to Disconnecting from the first few matches. PC

HiThanks for your help, I tried everything but nothing changed. So here is my UO trace results. ..

7:00 pm, March 17, 2020 Technical Issues

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Deathuponyou_939 replied to Game crashes before match result shows up

Hey! After chatting for a long time with the team from EA on twitter, here is what i have done to no avail. Updating drivers : no improvementReinstalling/repairing the game : no improvement ..

3:00 pm, March 20, 2020 Technical Issues

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DazDobbie replied to Why arent position modifiers recognised as being in my club?

2 screenshots one showing I have some in club and one showing they're not being recognised when I'm trying to use them ..

8:30 pm, June 25, 2020 Technical Issues

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Davidinho9_IL replied to Unfair match result

Now its happened me again , why no one is give some answers, its nonsense!!!!!!! ..

2:30 am, March 2, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.