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EA_Barry replied to The connection to your opponent has been lost- fifa 20
@leomurphy02 Please retry, things are just getting back to normal after we resolved an issue. https://twitter.com/EAHelp/status/1250385989509337088 Thanks. ..
2:30 pm, April 15, 2020 Technical Issues
EA_Barry replied to Servers
@dan15gg The following links will help you with connectivity issues from basic to advanced: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en..
1:30 pm, January 24, 2020 Technical Issues
EA_Barry replied to PS4|Cannot connect to ea servers
@shubhamjosh227 Try using Google Public DNS: https://developers.google.com/speed/public-dns/docs/using http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://help..
10:30 am, May 6, 2020 Technical Issues
EA_Barry replied to Nat type
@radichstar See the following links for port info and details on how to enter those ports on your Huawei hg659b: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-con..
10:00 am, February 4, 2020 Technical Issues
EA_Barry replied to Internet connection issues
@rakesh1807 The following connectivity info and setup should help you stay connected, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/..
11:30 am, March 20, 2020 Technical Issues
EA_Barry replied to I cant connect to ea servers fifa 20 why?can you help me? Thanks
@kosza1989 The following links should help you get your connection working well: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/h..
11:00 am, March 25, 2020 Technical Issues
EA_Barry replied to I can't connect to ea servers
@KamilKlucka Please see the links below for connectivity info and setup, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://help.ea.com/en-us/help/con..
9:30 am, February 17, 2020 Technical Issues
EA_Barry replied to Help EA
@Dustykingz227 Try using Google Public DNS: https://developers.google.com/speed/public-dns/docs/using http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps:/..
10:00 am, April 14, 2020 Technical Issues
EA_Barry replied to Fifa20 won’t let me play the game
@dave270781 There were some connectivity issues the last twelve hours or so but you should be good to go now. Thanks.
12:30 pm, June 4, 2020 Technical Issues
EA_Barry replied to Fifa20 problem with online gaming
@kico3012 Please see the following links for connectivity information and help, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://help.ea.com/en-us/h..
10:30 am, March 19, 2020 Technical Issues
EA_Barry replied to Fifa 20 ultimate team connection issues
@rhedrick2020 Please see the following links for help. If you continue to have difficulty, please post more specific details, error message etc. Thanks. http://help.ea.com/en-us/he..
1:30 pm, January 21, 2020 Technical Issues
EA_Barry replied to Fifa 20 crashing
@CreedCFC17 If you are on PC, it is possible your machine does not meet the following system requirements: MINIMUM REQUIREMENTSOS: 64-bit Windows 7/8.1/10Processor (AMD)..
2:00 pm, March 31, 2020 Technical Issues
EA_Barry replied to FIFA20 Server Connection
@qo0ili0op Check the relevant links below for info and setup details regarding connectivity, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help...
2:30 pm, June 18, 2020 Technical Issues
EA_Barry replied to FIFA 2020
@jhordanito Check the relevant links below for connectivity info and setup, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help..
11:00 am, March 12, 2020 Technical Issues
EA_Barry replied to Error launching Fifa 20 (Win 10)
@frepet09 It is possible/likely that the issue is that your initial download was corrupt and so caused an issue. A full re-download and then reinstall is advised. Connecting your P..
10:00 am, November 28, 2019 Technical Issues
EA_Barry replied to EA SERVERS FIFA 20
@otte1403 @kunal0013 @saru605 @gtitakis93 The following links cover basic to advanced connectivity info and help. http://help.ea.com/en-us/help/faq/connection-troubl..
12:00 pm, June 28, 2020 Technical Issues
EA_Barry replied to Constant Disconnects
@JamaicanMeThrsty The following connectivity links will help you here: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://help.ea.com/en-us/help/console/conne..
1:00 pm, March 27, 2020 Technical Issues
EA_Barry replied to Connection issues
@IDaRrEnMe Check the following links for help and info: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc/connection-troubleshooti..
11:00 am, February 25, 2020 Technical Issues
EA_Barry replied to Community help on connection;tips and suggestions greatly appreciated
@coupe1122lx1222 Here is lots of connectivity related info, check the relevant links below: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en..
11:30 am, February 20, 2020 Technical Issues
EA_Barry replied to Can’t connect to ea server for Fifa 20 on pc
@mahmid34 Check the following links for connectivity info and help: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc/connection-tr..
11:30 am, July 1, 2020 Technical Issues
EA_Barry replied to Cant open my fut champs rewards
@EgGyEdWaRdS @eyeko_15 @lerqy You should find this issue is now resolved: https://answers.ea.com/t5/Technical-Issues/Resolved-Companion-amp-webapp-connectivity-issues/m-p..
3:00 pm, January 23, 2020 Technical Issues
EA_Barry replied to Cannot connect my account to the ea server. I tried it for multiple days but it
@70945052 The following connectivity info and help should help you here, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc..
8:00 am, April 7, 2020 Technical Issues
EA_Barry replied to "You lost your connection. Sign back in to access online features."
@dptron Please see the following link for info on that specific error message to check the possible reasons you are seeing the error: https://help.ea.com/en-us/help/faq/probl..
8:30 am, April 7, 2020 Technical Issues
EA_Atic replied to Unable to connect to ea servers fifa 20
Hey @Mariotapiag Can you take a look at our connective guide and see if that helps out. We do recommend playing on cabled connection over WIFI for better stability. /Atic ..
4:30 pm, November 15, 2019 Technical Issues
EA_Atic replied to My game keeps freezing Xbox one fifa 20
Hey @hotchok10, is when you are playing online are you also using Wifi? If you are using wifi can you try a cabled connection to the Xbox and then play. /Atic ..
2:30 pm, December 2, 2019 Technical Issues
EA_Atic replied to FUT 20 FRIENDLIES , CANT CONNECT
What platforms are you on and are you on wifi or cabled connection? and last question who is your ISP? /Atic ----------------------------------..
10:30 pm, November 16, 2019 Technical Issues
EA_Arrenai replied to Very low latency fifa 20 pc
Hey there, @Akanyom. I apologize for the wait on this. Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss. Can you t..
6:00 pm, January 24, 2020 Technical Issues
EA_Arrenai replied to I can't connect to EA server on FIFA 20
Hey there, @kreakboys. I'm just checking in to see how the connectivity issue is going for you. Are you still having trouble connecting to FIFA 20? If you are still having some diff..
2:00 pm, December 26, 2019 Technical Issues
EA_Aljo replied to why is fifa the only game who has controller lags?
Hi there, @DarkplayerAT. Let's see if we can find out why you're experiencing input lag. First, are you on a wired or wireless connection?
4:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to why cant I play online friendlies using mobile hotspot in my PS4?
Hi there, @FaTDeViL07. A mobile hotspot really isn't a good connection. Is it possible to use a wired connection instead?
6:30 pm, April 7, 2020 Technical Issues
EA_Aljo replied to fut champs disconnect
Hi there, @ROBIN_0829. We're not able to modify your record, but we should try to find out why you keep disconnecting. First, are you on a wired or wireless connection?
4:00 pm, February 4, 2020 Technical Issues
EA_Aljo replied to disconnecting from ultimate team
Hi there, @korenjoe. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..
6:30 pm, June 30, 2020 Technical Issues
EA_Aljo replied to disconnect
Hi there, @paulmaci. I'll try to help find out why you keep disconnecting from matches. First, are you on a wired or wireless connection?
7:00 pm, April 6, 2020 Technical Issues
EA_Aljo replied to connection to your
Hi there, @ahmedhere321. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
8:30 pm, March 16, 2020 Technical Issues
EA_Aljo replied to Why it’s Disconnecting when I am playing rivals match at the mid of the game
Hi there, @aseelyako. Let's see if we can get these disconnects to stop occurring. First, are you on a wired or wireless connection? Also, what system are you playing on? Has it bee..
3:00 pm, June 26, 2020 Technical Issues
EA_Aljo replied to Why FIFA 20 is still laggy???
Hi there, @leonosm. I'll see if I can find out what's going on. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!
4:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team .
Hello, @bombaboy_1993. I'm not seeing any issues with your account. Try going to Customize > Profile > Delete. Delete anything here that is not an offline save file. Let me know what..
4:30 pm, April 30, 2020 Technical Issues
EA_Aljo replied to We are sorry but there has been an error connecting to fifa 20 ultimate .you wil
Hello, @donga874. Try going to Customize > Profile > Delete and delete anything that's not an offline or career save. Let me know if that helps or not. Thanks!
3:30 pm, April 29, 2020 Technical Issues
EA_Aljo replied to We are sorry but there has Been a problem connecting to FIFA 20 ultimate team
Hi there, @Cibulovykral. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
7:30 pm, January 13, 2020 Technical Issues
EA_Aljo replied to Uncontrollable
Hi there, @bigGucciso5a300. It's possible this is connection related. We should go through some troubleshooting. First, are you on a wired or wireless connection?
6:30 pm, March 30, 2020 Technical Issues
EA_Aljo replied to Unable to play/complete fut champs fixtures
Hi there, @jamez7784. Was this just happening this last weekend or do you disconnect/lag more frequently? Also, do you play on a wired or wireless connection? Thanks!
6:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Trace report etc..
@BenGrigg5 Can you run the UOTrace again, but this time use the utility we provide here: http://bit.ly/ConnectivityBTS? The one you provided looks like there's a problem with the sec..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to This is seriously broken
Hi there, @kamalwolz. I'm really sorry for all the frustration. If you're experiencing lag and disconnects, we can go through some troubleshooting to see if there are any issues. First, ar..
5:30 pm, March 9, 2020 Technical Issues
EA_Aljo replied to Summer Heat Objectives not completing for Mendy and Fernandes.
Hi there, @k3at1n. I'll try to help figure out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on?
7:00 pm, June 27, 2020 Technical Issues
EA_Aljo replied to Sudden internet disconnection
Hi there, @zubz_87. We should go through some connection troubleshooting to find out why this is happening. It sounds like you're on a wired connection, but I want to be sure. Your console..
6:30 pm, May 5, 2020 Technical Issues
EA_Aljo replied to Squad battles
Hi there, @AWILKINS2011. Did this just recently start happening or have you always had a problem with disconnecting from matches? Also, are you on a wired or wireless connection?
6:30 pm, January 27, 2020 Technical Issues
EA_Aljo replied to Slow, delayed, laggy gameplay.
Hi there, @oaaron8. Let's see if we can find out why you keep lagging. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO..
6:30 pm, April 20, 2020 Technical Issues
EA_Aljo replied to Slow slower slowesr
Hi there, @marino973. What system are you playing on? Also, are you on a wired or wireless connection?
6:30 pm, February 6, 2020 Technical Issues
EA_Aljo replied to Slow gameplay
Hi there, @anasameen84. Your trace mostly looks good. There's one server with a high ping time though so it would be good to run this again to see if you get the same results. Also, do you..
5:00 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Servers not letting me join game
Hi there, @highbury04. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
4:00 pm, April 7, 2020 Technical Issues
