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EA_Cade replied to purchased Fifa points in FIFA 20 from PS store
Hi @ygyg0120,That sounds like your PSN ID and Game version are on mismatched regions. You'll need to reach out to SONY support http://bit.ly/ContactPSChat for a refund on this one I'm afraid. ..
2:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to a "Coin Distribution Ban" That isn't valid, and not resolved for 6 weeks.
Hi @SmoothTheOneXbox,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.No one via the call centers, chat or email can assist with a banned account, only the T..
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to No more live chat for EA
Hi @bigtoto1991,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..
4:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Need an agent assitance but can't find Live Chat.
Hi @yoksulcoban,What exactly is the issue you need assistance with? -EA_Cade
3:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to My live chat won’t work - I’m trying to complain. Don’t you have an email?
Hi @J3en_Jamin97,Your free to post feedback here, part of this forums existence is to gather and provide feedback to the game teams. -EA Cade
7:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to I lost my ultimate team
Hi @jgn001,You'll need to contact again, if chat is closed at the moment you may have more luck on Twitter at @EAHelp. -EA Cade
10:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Fifa points with ps4 plus subscription
Hi @MJOvens92,I believe in the offer it says it can take up to 2 weeks for them to appear on the account. PlayStation support (http://bit.ly/ContactPSChat) would know more on this however as this is t..
3:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to Fifa 20 - Cant find live chat on EA support
Hi @StorfeKar,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to FIFA 20 Voice chat
Hi @Jam1eY0ung,It used to be, but this was disabled in FIFA 18 I believe. -EA Cade
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to EA
Hi @17Ferney,There is no way to increase "pack luck" as it isn't something that exists. You're guaranteed only what the description on the pack dictates. Reviewing your chat history I'm not able to fi..
8:30 pm, January 10, 2020 Technical Issues
EA_Cade replied to Chat
Hi @Johnleahy,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
8:30 pm, April 22, 2020 Technical Issues
EA_Cade replied to Can't connect Nintendo Switch
@TheCantillons You're most likely already linked up in that case - the only other step I have is to hold the power button down on the Switch for 15 seconds to clear the system cache and then try reco..
10:00 pm, January 11, 2020 Technical Issues
EA_Cade replied to Account got hacked. Lost 1.3 million coins.
Hi @svetlqka13,You'll need to contact support at http://bit.ly/EA_Contact_Us via Chat or Phone on this one as the advisor advised you to do. -EA Cade
9:30 pm, April 16, 2020 Technical Issues
EA_Barry replied to A problem with Fifa 20 updates
@adi1567 Please not that the type of support (phone/chat) offered to you is determined by the options you choose when making contact, so if phone support is not offered, just choose different o..
6:00 pm, January 20, 2020 Technical Issues
Durrani13 replied to Is Mendy an upgrade over Roussillon? on November 5, 2019 8:45AM
fussydutchman wrote: » I've used both (using Mendy now) and the only really different is the 5* weak foot, and I don't think that makes a huge difference at LB, since you will likely be crossing in ..
9:00 am, November 5, 2019 Ultimate Team General Discussion
Dronegan replied to Time to deal with PC hacking on November 10, 2019 9:15PM
I played 3 futchampsgames. Was at 16 win with 10 games left. Was winning all 3 of them, by scoring close to the 90th minute or in extra time. All 3 opponents couldn´t take the loss and decided to ch..
9:30 pm, November 10, 2019 Ultimate Team General Discussion
Dronegan replied to Have people already abandoned this game???? on November 8, 2019 3:08PM
No one can bother. Delay in tryhard mode rivals. Delay in tryhard mode futchamps. Futdraft is fun but costs coins/points Literally nothing more to do gameplay wise other that playing the menus. Mos..
3:30 pm, November 8, 2019 Ultimate Team General Discussion
Dj3asyp replied to UnTradeable TOTW Sbc
I have not had my informs returned on the back of this error. I spoke to web chat and they said nothing can be done? How is that right? Can you look at my account and return the informs yo..
11:30 am, November 21, 2019 Technical Issues
Dinhoooooooooo replied to The disappearance of the player
I had same thing happen to me and its so hard to get into chat with ea its unbelivable i lost a mid icon viera and toty nom neymar the playes dissapeard from my team
5:30 pm, December 31, 2019 Technical Issues
Degusianer replied to Fifa unable to retrieve account information
@EA_Cade I got the same problem, i live chatted with EA, mailed EA, did everything. Im really scared i wont get my account back. Can you please help me out?
9:30 am, March 17, 2020 Technical Issues
Deathuponyou_939 replied to Game crashes before match result shows up
Hey! After chatting for a long time with the team from EA on twitter, here is what i have done to no avail. Updating drivers : no improvementReinstalling/repairing the game : no improvement ..
3:00 pm, March 20, 2020 Technical Issues
Deano2508 replied to Just Had a interesting chat !!! on November 5, 2019 12:55PM
Skiing friend
1:00 pm, November 5, 2019 Ultimate Team General Discussion
Dazz2710 replied to I got hacked on fifa 20
HI @Louis1210 , I got hacked yesterday, someone coin transferred 560k worth of Luis Suarez cards and this was confirmed by EA live chat, however, they did not think it was suspicious that I ..
2:30 pm, November 19, 2019 Technical Issues
DUCOOL2001 replied to Connection issues to EA
@EA_Lanna I have the same problem. It is not a general connection problem. I first started a chat with EA support, your colleague gave me the article with DNS 8.8.8.8 and 8.8.4.4, I tried, but this is..
3:00 pm, February 24, 2020 Technical Issues
DECG_04 replied to Can't contact ea support
hi, I was in a game with a Good draft. Suddenly the game crashed and I lost my match early. The lost draft token says I'm not eligible for having a token. I fee..
3:30 pm, July 3, 2020 Technical Issues
Colt_seevers replied to Just Had a interesting chat !!! on November 5, 2019 1:16PM
Retro_G wrote: » Colt_seevers wrote: » Retro_G wrote: » Hoopsterz wrote: » No loss glitch and network manipulation I imagine are the same thing. It has been in fifa since like 2015 and is a..
1:30 pm, November 5, 2019 Ultimate Team General Discussion
Colt_seevers replied to Just Had a interesting chat !!! on November 5, 2019 1:03PM
Retro_G wrote: » Hoopsterz wrote: » No loss glitch and network manipulation I imagine are the same thing. It has been in fifa since like 2015 and is always there in one form or another. When a g..
1:30 pm, November 5, 2019 Ultimate Team General Discussion
Clee001 replied to Unable to reach you Support
@EA_Cade where can i live chat with ea?i had already contacted ea and they said i neef to live chat but i cant find the live chat
1:30 pm, April 20, 2020 Technical Issues
ClauD10SG replied to Email unknow to log on EA, isn't mine.
@EA_Barry I tried contact you but, the bottom "Request live chat" is not avaible, i am looking the UTC horary and should be avaible at this time
5:30 pm, June 5, 2020 Technical Issues
Chonga2255 replied to My Pro has 0 skill points
@Chonga2255 So .. EA have several multi million pound games, a large following of users...Yet the simply cannot provide people with responses to issues, they do not provide a regular staffed live chat..
7:30 pm, June 2, 2020 Technical Issues
CheeseyGhds replied to FIFA 20 Tournament Mode Is Always Crashing Any Solutions?????
I have just come across this too. I tried getting into the live chat but the waiting time was estimated at 800 minutes and there was 99+ people in the queue. If they were all tournament players, we’..
3:30 pm, March 22, 2020 Technical Issues
Chavez76 replied to Laczette on November 5, 2019 8:16AM
never expwerienced, never seen, and never heard off before... Yet, forum cant help you, get back to EA chat if you want anything done. Apart from that, why would you list him from 3300 onwards? No us..
8:30 am, November 5, 2019 Ultimate Team General Discussion
CalumFellCFC1904 replied to TOTW upgrade
Are you joking I just spoke on a live chat and they told me to post here
7:30 pm, November 23, 2019 Technical Issues
CIARANH129 replied to FIFA 20 Ultimate Team freezes when loaded
Have the exact same problem all day long have squad battles and fut champs to play this weekend can’t get on a live chat and also an hour later and you’ve got no answer if a ea worker but if this ..
3:00 am, February 29, 2020 Technical Issues
Bolond44 replied to Gold mane instead of Team of the year mane
Hi, I got the same Mane. I contacted them Friday and they said it will take 72 hours. AND STILL NOTHING. I cant even contact them via live-chat at ea help. They dont respond or anythng. Im sick and ti..
8:30 am, January 14, 2020 Technical Issues
BeardedEnigmaUK replied to Wrongful fifa 20 FUT transfer market ban
As a follow up to this, I have just logged into my ea account after discovering I can see the trusted devices section, it says my account was accessed from nesher, israel late in january. Clearly some..
1:30 pm, April 1, 2020 Technical Issues
Barcarana9 replied to Error occurred downloading the FUT squad updates
I am playing FIFA 20 in PC origin. Whenever I connect to Online season or cup matches I see the following error in FIFA 20 "There was a problem with the online squad check. Please try again later..
8:30 pm, February 1, 2020 Technical Issues
Baadboi0 replied to Fifa 20 ps4 keeps disconnecting
There is something wrong at their server ends. Lots of people across platforms are experiencing this. I had to organize a static IP from my ISP to try as a final result to fix this and guess what? It ..
7:00 pm, November 16, 2019 Technical Issues
AustinJayGatsby7 replied to Hacked
Yeah except the support chat does absolutely nothing and when I try to do recover account it says no channels are available. What a joke this company is trash
6:00 pm, April 28, 2020 Technical Issues
Almasri_mushroom replied to Hacked account
@Josh273165 They just disconnect from the chat and then sent me to someone who kept asking questions without giving me solutions
5:00 pm, June 29, 2020 Technical Issues
AliMuAgh replied to in game captcha not loading
talked to ea chat 4 times. they gave workarounds which did not work. finally one said they ae aware of the issue and will fix it but im not holding my breath. just when fernandes summer heat came out ..
5:00 pm, June 25, 2020 Technical Issues
AivenMarine replied to Incorrect Login Verification email
Filling out an online form is proving a waste of time. EA are just creating a smokescreen to make you feel the problem is at your end. I bought FIFA 20 for the PS4 on the PS Store on 03/06/20. I ..
10:30 pm, June 8, 2020 Technical Issues
ASlowPotato replied to BS Ban for 7 days now over...but still banned? WAKE UP EA! on November 5, 2019 5:25PM
greggles wrote: » Shame hopefully you get access soon, i know what it's like to be banned for BS. keep on hassling online EA chat, if you want i can provide a link. Somehow, this isn't my first ro..
5:30 pm, November 5, 2019 Ultimate Team General Discussion
ASlowPotato replied to BS Ban for 7 days now over...but still banned? WAKE UP EA! on November 5, 2019 5:05PM
I'm convinced only EA could ban someone for 7 days for a REALLY dumb reason, refuse to discuss that reason and then after the 7 days the ban is still there. Oh, and if I want to live chat to someone,..
5:30 pm, November 5, 2019 Ultimate Team General Discussion
910599 replied to Disconnected from 2 draft finals and can’t get hold of an ea advisor
Yeah that’s all well and good mate but whatever the situation I shouldn’t be disconnecting from my opponent and then sign back in with no further problems whatever, and if that’s the case I shou..
5:30 pm, May 2, 2020 Technical Issues
7-DREADFUL-7 replied to i have falesly banned after a week no answer
@Afshin_Mutd IT is normal for themThey will send you link to Read and this guy which seat there dont know anything.It is like bot in game Read and send linkEA Cafe answer for every one in this answer..
8:30 am, April 18, 2020 Technical Issues
47rising replied to Ultimate Team is completely broken because of cheaters.We paying money for what?
EA Live chat support is just awesome. When you trying to contact them and telling about cheaters in FUT Drafts, they offer you a free FUT DRAFT TOKEN, they really think that it's all a "connection iss..
3:30 pm, June 2, 2020 Technical Issues
07522142127 replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
Hello, After my account was suspended and reactivated for security reason, i cant join in FUT the chat advisor says the servers are down , but no, i just got this problem.Please help me. ..
11:30 am, April 1, 2020 Technical Issues
07522142127 replied to My FUT was hacked lost all coins and players.
@BionicLeejeans8 in my case 2 weeks - 1 mouth, now its happen again and the live chat are closed just by an email(((
11:30 am, April 27, 2020 Technical Issues
07522142127 replied to Hacked account
@BionicLeejeans8 in my case 2 weeks - 1 mouth, now its happen again and the live chat are closed just by an email(((
8:30 am, April 27, 2020 Technical Issues
