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EA_Darko replied to FIFA 20 Coin Redeem
Hey @tieuhoang if you purchased the codes from a third party retailer then the best thing to do is to speak with the retailer and explain the situation to them. Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to 2200 fifa points not showing
Hey @Subin5550 if you are missing content then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. It's best ..
4:30 pm, January 21, 2020 Technical Issues
EA_Cade replied to purchased Fifa points in FIFA 20 from PS store
Hi @ygyg0120,That sounds like your PSN ID and Game version are on mismatched regions. You'll need to reach out to SONY support http://bit.ly/ContactPSChat for a refund on this one I'm afraid. ..
2:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to fifa points and Damaged CD
Hi @haidroq88,SONY region locks DLC, so you won't be able to purchase FIFA points if your game region and account region are mismatched. You'll want to reach out to SONY for assistance on this one htt..
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to companion App: bid turnt into a 70k buy now
Hi @Evalios68,We have never been able to replicate an issue with the companion or web app purchasing an item for a price other than it was set at by the user.If there were a bug with the transfer mark..
7:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Wrong purchase due to market malfunctions
Hi @pascalonegames,We have never been able to replicate an issue with listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the transfer market we wo..
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Transfer market freeze cost me 200000 coins
Hi @raybuff91,We have never been able to replicate an issue with the companion or web app listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the t..
11:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Transfer market bug
Hi @amIcooL92,We have never been able to replicate an issue with the Transfer Market buying an item instead of bidding on it. If there were a bug with the transfer market we would see thousands of pos..
10:30 pm, January 23, 2020 Technical Issues
EA_Cade replied to Problem after buying a pack
Hi @zumbann,Sorry. Any pack purchased is immediately opened, you cannot store them. You can store packs for later that were earned via draft and SBC's though. -EA Cade ..
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to Lost coins, bidding problem
Hi @anasameen84,We have never been able to replicate an issue with the companion or web app listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the..
6:00 pm, February 13, 2020 Technical Issues
EA_Cade replied to Icon swaps progress
Hi @astonvilla20886,Are you positive they were first owned players? I'm not seeing any other reports of this issue. You can check by viewing the player stats in your squad to see if they have the Firs..
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Fifa points trouble
Hi @deeche97,If you redeemed a code on Origin they would be for the PC version of FIFA 20, not the Xbox version. You can purchase FIFA points for Xbox inside FUT or from the Xbox Marketplace. ..
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to Can`t launch my brand new FIFA 20
Hi @Axs1471Sxa3191,FIFA 20 doesn't come in a 6 DVD package, can you show me a picture of what you purchased? -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Barry replied to abdahtf
@AlexJJ35 No, you cannot do this. PS and PC are separate platforms and so the games do need to be purchased separately. Thanks. ---------------------------..
3:30 pm, January 27, 2020 Technical Issues
EA_Barry replied to I need help sos
@gnesis2705 You need to use the Origin account that the game was purchased on. Please see the following link for info on resetting your password: https://help.ea..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to Delete Fifa account
@bigGucciso5a300 Delete account Account deletion is permanent and can never be reversed. Deleting an account erases your personal account information from our account and ..
3:00 pm, April 3, 2020 Technical Issues
EA_Barry replied to 0x803f80
@Raul98x You see the following error code and message when you try to launch an Xbox One game or game add-on: Something went wrong 0x803f8007 This may mean you no longer own the cont..
3:30 pm, February 19, 2020 Technical Issues
EA_Aljo replied to Sokratis lost
Hi there, @shresth17. If you're saying you purchased a player from the Transfer Market and he's now missing, try restarting FUT and see if he shows up. If he still doesn't, open a case wit..
10:30 pm, December 9, 2019 Technical Issues
EA_Aljo replied to Paying a wrong game how to fix it
Hi there, @Reemy2704. Where did you purchase the game from?
8:00 pm, July 1, 2020 Technical Issues
EA_Aljo replied to Lost purchased players and coins
Hi there, @chongwenhao. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..
6:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to I purchased the Ultimate Edition but did not get the 20 free packs
Hi there, @BobChylan. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks..
4:00 pm, March 9, 2020 Technical Issues
EA_Aljo replied to I cant create a new account
Hi there, @al0stora. If you're seeing this message, it means your PS4 has reached the max number of FUT creations on it. We aren't able to add more. Did you happen to purchase a used conso..
7:00 pm, April 6, 2020 Technical Issues
EA_Aljo replied to Discontent with the purchase
Hello, @keyvank22. I definitely understand the frustration with not receiving what you'd like out of packs, but the TOTY items aren't guaranteed. You can see the pack probabilities in the ..
9:30 pm, January 8, 2020 Technical Issues
EA_Aljo replied to Code not working for free packs for champions edition fifa 20
Hi there, @rhys0484. Which platform did you purchase the Champion's Edition for? Also, did you pre-order or purchase after the game had launched. Also, there are multiple ways to ge..
7:00 pm, January 27, 2020 Technical Issues
Durrani13 replied to Legal action possible? on November 5, 2019 10:11PM
WarrenBarton wrote: » If you ever read through the terms, you will realise you have no rights of ownership of any in game content. They can do as they please, anyway you may be able to win a money j..
10:30 pm, November 5, 2019 Ultimate Team General Discussion
Decee replied to Guess I've been left behind :( on November 9, 2019 3:47AM
Don't forget how their places chase after you like headless chickens, sprint up and down the pitch the whole game, and that has no effect on their fitness levels whatsoever.
4:00 am, November 9, 2019 Ultimate Team General Discussion
Covkilla91mob replied to Smalldini on November 8, 2019 4:11AM
Ishibum wrote: » Covkilla91mob wrote: » Ishibum wrote: » Packed his IF yesterday, tried for three games, made mistakes that cost me goals in all of em. He's now out the team and IF Nkoulou is ..
4:30 am, November 8, 2019 Ultimate Team General Discussion
Call0fFifa replied to Son or WBY? on November 8, 2019 11:42AM
Torino21 wrote: » Call0fFifa wrote: » Son's the better player, I've had both in my team for 100+ games and if I had to lose one of them it would be WBY. Of course, the benefit of WBY is his OTW ..
12:00 pm, November 8, 2019 Ultimate Team General Discussion
Call0fFifa replied to Son or WBY? on November 8, 2019 11:04AM
Son's the better player, I've had both in my team for 100+ games and if I had to lose one of them it would be WBY. Of course, the benefit of WBY is his OTW will eventually go higher and he would even..
11:30 am, November 8, 2019 Ultimate Team General Discussion
CadeisaFraud replied to The game freeze and I lost gold3 rewards
@Morventura23 EA Cade will threaten you for posting about this non existent issue. Please refrain from reporting alleged glitches or issues. Otherwise EA Cade will be more than happy to transfer ban y..
12:00 pm, December 26, 2019 Technical Issues
Brydobhoy88 replied to Here is why fifa 20 cant be taken seriously. on November 8, 2019 5:01PM
kraid wrote: » Brydobhoy88 wrote: » kraid wrote: » The defence has to be controlled by the Ai to a certain extent. Yes his defenders should track back without him controlling them. What’s th..
5:30 pm, November 8, 2019 Ultimate Team General Discussion
Brydobhoy88 replied to Here is why fifa 20 cant be taken seriously. on November 8, 2019 4:32PM
kraid wrote: » The defence has to be controlled by the Ai to a certain extent. Yes his defenders should track back without him controlling them. What’s the alternative? He controls one defender an..
5:00 pm, November 8, 2019 Ultimate Team General Discussion
BGAlumFIFA replied to Fifa 20 beta tester team
@Pedrodnl Did you not know that as a person who that purchased the game, you are a beta tester?That is the process this franchise has followed for at least the last three years.
2:30 am, December 1, 2019 Technical Issues
Amargaladaster26 replied to Any genuinely decent wingbacks?? on November 8, 2019 1:01AM
Renamed123456 wrote: » Amargaladaster26 wrote: » Renamed123456 wrote: » Amargaladaster26 wrote: » Renamed123456 wrote: » Amargaladaster26 wrote: » Digne, Telles, Marcelo, Kolarov on t..
1:30 am, November 8, 2019 Ultimate Team General Discussion
AivenMarine replied to Account hacked by emltmp.com
This is how the game downloaded for me. I have yet to play it because the EA server associates my account with a fake email address. EA have closed three of my cases so far and have asked the same que..
9:00 pm, June 9, 2020 Technical Issues
-MaDraDeuS- replied to After the update on 11/19/2019 in the Ghost Career instead of emoticons.
And what to do with this problem? Since the release of the game, there have been many bugs in the career. Something was fixed with patches.He began his career for the third time. Already at least..
5:03 pm, November 20, 2019 Technical Issues
