Search
Search
EA_Cade replied to Nintendo switch , fifa20
Hi @jamiezachcal,That usually indicates an underage Nintendo account is linked up with the Origin account. You would need to create an account that's of age to connect online. ..
4:00 pm, January 16, 2020 Technical Issues
EA_Cade replied to My verification code is not being sent to my email.
Hi @tgfrgghjh,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
8:30 pm, December 12, 2019 Technical Issues
EA_Cade replied to My email has become invalid
Hi @a-woke-ken,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
6:00 pm, January 25, 2020 Technical Issues
EA_Cade replied to Matchmaking problem
Hi @NaGur2,Do you have location based matchmaking enabled in Customise - Online settings? -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Lost coins, bidding problem
Hi @anasameen84,We have never been able to replicate an issue with the companion or web app listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the..
6:00 pm, February 13, 2020 Technical Issues
EA_Cade replied to Login verification
Hi @bigdogjay99,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
6:00 pm, November 22, 2019 Technical Issues
EA_Cade replied to Login Verification Email Unrecognized
Hi @FernGullet18,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
7:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Larsson moments for 126k
Hi @jordam1401,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer marke..
9:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to I’m stuck on the transfer deadline day screen
Hi @corcor100,That would indicate a corrupted save file, you can try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save f..
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to International management offer not received
Hi @Aslaan2001,AFAIK the International Offer for Manager Career mode in the Catalog doesn't guarantee that you'll get your managers country as an offer. -EA Cade
5:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to Incorrect transfer operation
Hi @MonsterMash08,We have never been able to replicate an issue with the companion or web app buying or listing an item for a price other than it was set at by the user. If there were a bug with the t..
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to Incorrect Login Verification email
Hey all, To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to In CareerMode goals happen even after the end of the game
Hi @kaadji81,Does this actually happen 75% of the time? I just attempted this several times and was unable to replicate it. -EA_Cade
6:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to I'm logged into the wrong EA account on my xbox
@AwesomeGuyJosh To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
9:30 pm, December 16, 2019 Technical Issues
EA_Cade replied to I think I linked to the wrong EA Account
Hi @elimprudente,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to I put icon (Berkamp) in market for 600k but sold for 68K
Hi @aljneral,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market ..
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to I haven't received my verification codes
Hi @ghersi231,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to I have a problem with fifa 2020 login verification code how can fix that?
Hi @kostaspotsepis,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..
4:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to I don't know my email for fifa 20
@mlskrn To recover this account I'd like to ask you to do the following for me: 1. Go to http://help.ea.com/account-recovery/web-form 2. Fill in the requested information in..
5:00 pm, January 24, 2020 Technical Issues
EA_Cade replied to I can't log into my EA account that's linked with my xbox account on FIFA.
Hi @Lexyre,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make ..
10:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to I can't connect to friend, Squad battles and Rivals works good
Hi @PluntoTheGreat,That usually indicates that one of you is on IPv6, it doesn't connect to IPv4 connections. I would recommend looking into that first. -EA_Cade
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to How to change ea account on ps4
Hi @tic61573,Once an account is linked, it's linked permanently. To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in ..
5:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to Hi, My online seasons won’t allow me on as it’s displaying “your account does no
Hi @owaingw,The only time I've seen that exact message appear is when the account doesn't have an Xbox Live membership or they have a communication ban from Microsoft - either way you're going to want..
9:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to HACKED - Problem with login to EA-server
Hi @Kroonboorg,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
7:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Got Duplicate Butragueno in icon sbc, but now can’t see him?
Hi @MagicDom,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, January 2, 2020 Technical Issues
EA_Cade replied to Glitched and sold my 200,000 player for 30k grrr
Hi @nathanjhodg,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mark..
5:30 pm, March 13, 2020 Technical Issues
EA_Cade replied to Games getting disconnected randomly
Hi @SnookerSon,Your UO trace looks perfect for the first half of the test, then the latency gets a bit high. Where are you located? It's possible that your just on the other side of the world from the..
7:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to Game froze at full time after winning
Hi @cataq112,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
4:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to Fut champions qualification not working
Hi @Lu-tess92,Can you play games? If you registered within the 24 hour grace period you should still be able to play. -EA Cade
3:00 pm, May 2, 2020 Technical Issues
EA_Cade replied to Fullscreen game-breaking bug
Hi @LO_GRC10,Sounds like you have some kind of notification popping up, can you try a http://bit.ly/Clean_Boot to see if this persists? -EA Cade
7:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Fifa20 verification code error.
Hi @anwild23,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
8:00 pm, December 14, 2019 Technical Issues
EA_Cade replied to Fifa service is disgusting
Hi @olelbis,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make..
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Fifa 20 wrong verification email
@Jimmy-2-Times91 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...
1:30 pm, November 30, 2019 Technical Issues
EA_Cade replied to Fifa 20 login verification
Hi @mattykav1987,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Fifa 20 login to servers wont connect with login error on email address
Hi @Tflintham,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Fifa 20 lag in friendly matches only?
Hi @azzac004,Those modes are on dedicated servers, I believe friendlies are Peer2Peer. I would use these steps to ensure you're not on a strict NAT type or a bad WiFi channel http://bit.ly/Connectivit..
12:00 pm, June 18, 2020 Technical Issues
EA_Cade replied to Fifa 20 freezing at connecting to servers
@M-o-s-s-2111 That's odd, you were able to go on before you set up verification? -EA_Cade
2:00 pm, December 21, 2019 Technical Issues
EA_Cade replied to Fifa 20 can’t login
Hi @xxXS10NXxx,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
5:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to Fifa 20 accoint log in issue
Hi @shadowknight6736,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields..
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to Fifa 20 Verification Not My Email
@AU-IkerCasillas,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to Fifa 20 Ultimate team online offsides, fouls, and incorrect stats and FUT in Gen
Hi @cammyss960,Sorry for the delay, usually that indicates an own goal or deflected shot. I'll send this up just in case something is being counted incorrectly. -EA_Cade
9:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to Fifa 20 PS4 Help Needed
Hey all. If you cannot access the Verification code as the Email is not your own you'll need to fill out an Account Recovery form:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the re..
3:30 pm, January 15, 2020 Technical Issues
EA_Cade replied to Fifa 20 Ea Account Issues
Hey all, If you're unable to access the email located here you'll need to recover the account via the method below: Go to http://help.ea.com/account-recovery/web-form Fill in the reques..
4:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to Fifa 20 EA account login verification
Hey all, To recover an account you'll need to do the following:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make sure the email you ..
6:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to FUT comunication error
Hi @pludtron,That sounds like bot detection, were you making a lot of bids just before this happened? -EA_Cade
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to FUT companion App
Hi @semirsanel1180,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to FUT Champs Opponent Quit but I get Loss
Hi @MrGrandCru,That would indicate that you were the party that dropped connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to FUT CHAMPIONS DISCONNECT AND NOT COUNT THE MATCH
Hi @PRESTIGIOUS94,That would indicate that you were the party that disconnected I'm afraid. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to FUT 20 Friendlies Issue
Hi @zelziusch,That usually indicates an issue with your privacy settings or that one of you is on IPv6. If you can matchmake with randoms but not that friend specifically one of you is on IPv6 and nee..
5:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to FIFA 20 installation in progress
Hi @Aishaa_1303,Hiya, that's indicative of a corrupted install - have you tried deleting the app and then restarting the install? -EA_Cade
4:00 pm, December 19, 2019 Technical Issues
