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sazuan14 replied to Fifa banned account
Hi @EA_Cade i have submit ticket case #58565155. 3 days ago but still not get any reply from your support can you help prioritize this case . ..
6:30 am, April 11, 2020 Technical Issues
rhvkz replied to Accounts banned without a reason
@EA_CadeHello. The only case I opened while I had access to rhikz's account. It was the 54981978 case. Thank you.
5:30 pm, January 11, 2020 Technical Issues
narka0825 replied to My FUT acc was hacked
Hi EA Cade, Thanks for reverting back. I can guess it will take some time before they review my case. I chatted with someone from your support team this evening about the matter and gav..
8:30 pm, April 25, 2020 Technical Issues
lhyme replied to Rttf mbabu
Mental, I have almost the same exact issue. Before he got the upgrade I didn't think I would use him, so I never opened a case. Yesterday, I opened a case and the EA rep was really helpful, while the ..
5:30 pm, December 15, 2019 Technical Issues
kenzofalls replied to Kick off Fifa 20 don't work on nintendo switch
Hi, my son is having the exact same issue. We thought it was to do with the controller but this is not the case. Please can someone shed some light upon this.
1:30 pm, December 12, 2019 Technical Issues
iBruuuH replied to Still banned on FIFA, no answer from EA or TOS Team
A couple days already. I mean, the first support chat i entered, he said that sended the ticket to TOS team, and at that point i just needed to wait. I waited a couple days and contacted live support ..
12:00 am, January 7, 2020 Technical Issues
h4nzy replied to Locked Transfer Market on October 8, 2019 12:08AM
Same thing here and I played nearly 200 games (SB, new game mode, Rivals & FUT champs) and bought stuff on market through console and all I get is a generic message when raising a case.
3:00 pm, November 10, 2019 Ultimate Team General Discussion
el1ass replied to Help with my account issue,PLEASE!!!!!!!!!
hi there ! im trying the whole day to solve a problem but i cannot find a way ! since the latest update on FIFA 20 i get the Login verification screen and tells me to sent my a code. The email is wron..
10:30 pm, November 13, 2019 Technical Issues
bbeemster591 replied to Online competition payouts
Hi @EA_Cade , Thanks for your response. I get the division system, although that's not went wrong in this case. I actually got the division 9 rank 2 rewards while I ended the season in ..
8:30 pm, January 16, 2020 Technical Issues
andrejrefresh replied to Fifa banned account
@EA_Cade Hello. I was writing them. There is written that they will answer in 72 hours. Well,hours are gone they are not answering my case. I am sure you know that without transfer market i can not pl..
10:30 pm, April 9, 2020 Technical Issues
alettonick replied to EA Please help - My FUT account was hacked
When I go to reopen my case, it just tells me that I have no open cases available. There is no option to create a new case.
5:30 am, April 21, 2020 Technical Issues
TagHuss98 replied to Banned fifa 20 without any reason
@MadRedPirahnaThank you for your reply. Let me tell you, two months ago I was perminantly banned...... I contacted EA help Within three days they replied the ban is correct. I opened a ..
2:30 pm, June 30, 2020 Technical Issues
Stevo_CT replied to Is Zanetti Really The Choice? on November 7, 2019 4:26AM
Fletch wrote: » Wright for me. People are too worried about "meta" instead of actually enjoying the game lol. Your point is valid in my case. I've toyed with so many possibilities, Zanet..
4:30 am, November 7, 2019 Ultimate Team General Discussion
Slyth92 replied to Wrongly Banned
Your answer is unhelpful. I got the same problem. And its been TWICE THAT I OPEN A CASE. NOTHING HAVE BEEN DONE!!!! EA IS A SCAM!!!
5:00 pm, April 15, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crashes,blackscreen no error message displayed
Hey @wild12team - Have you had a chance to try repairing FIFA 20 in your Origin Library since these crashes started happening? It's possible there might be corrupted or missing data in the game instal..
11:30 am, June 22, 2020 Technical Issues
LegendJDuarte replied to HELP FUT CHAMPS
@EA_Cade Hey Cade.I’m afraid I got the same answer from the technicians. However the facts are: I was winning the game, the server disconnected with no apparent reason (what has been called by the t..
2:30 am, June 2, 2020 Technical Issues
Ishibum replied to Second batch of Icon Swaps Tokens on October 30, 2019 11:04AM
A few folk thinking it'll be first owner nation teams for second batch. I've been holding on to my first owner cards just in case.
11:30 pm, November 6, 2019 Ultimate Team General Discussion
Invoker77 replied to My tranfer market has been banned for over a week and no response
Same here. But my entire account is blocked. Their cheat detecting scripts are as broken as their game. My account is wrongly suspended for 7 days. Its been 5 days already after making a case for this..
10:30 am, December 14, 2019 Technical Issues
GhostDanc3 replied to Player fitness
Abnormal fitness depletion is what I just experienced! Playing Squad Battles (so single player, never play online) and using the same tactics and player instructions I always have used, just now ..
9:00 pm, December 7, 2019 Technical Issues
Fletch replied to Is Zanetti Really The Choice? on November 7, 2019 4:29AM
Stevo_CT wrote: » Fletch wrote: » Wright for me. People are too worried about "meta" instead of actually enjoying the game lol. Your point is valid in my case. I've toyed with so man..
4:30 am, November 7, 2019 Ultimate Team General Discussion
Fifa_Hawk_85 replied to Why are alot of UCL cards the same price or cheaper than their base? on November 8, 2019 7:00AM
JoyW wrote: » Fifa_Hawk_85 wrote: » KevinFTW wrote: » They are more rare but it just doesn’t matter, they’re the same card. If anything I prefer the golds because it looks cleaner and in y..
7:30 am, November 8, 2019 Ultimate Team General Discussion
FalconFan replied to Transfer market ban on November 4, 2019 9:26PM
BeastlyHusla wrote: » FalconFan wrote: » BeastlyHusla wrote: » The way you're buying silvers and selling when a solution is out. Tbh, I can see why they banned you. People did this last year a..
11:46 pm, November 4, 2019 Ultimate Team General Discussion
EA_Cade replied to can not access ea support, only have phone option and im not in us/canada
Hi @mansyno,I would recommend reaching out at @EAHelp on Twitter in this case. -EA_Cade
5:00 pm, February 5, 2020 Technical Issues
EA_Cade replied to You still haven't received an email.
Hi @Xillencer,I can see your case is with the missing content team currently, I'm not sure why you haven't gotten the case key though. You should hear back from them soon on the results of the case. ..
5:00 pm, January 23, 2020 Technical Issues
EA_Barry replied to A letter from a FIFA player coping with Depression
@asilvaspoon Please allow our Advisors some time to attend to your current support case. Thank you. -------------------------------------------------------..
10:30 am, November 26, 2019 Technical Issues
EA_Aljo replied to No email access
Hi there, @Scallywaggles86. When you are filling out the web form, you're asked for the email you have access to as well as the one you want to change. Are you sure you're putting the corr..
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Anyone have experience getting players back after account get hacked?
Hi there, @tonttu20. To get an update on your case, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. Do ..
7:00 pm, March 19, 2020 Technical Issues
Dardiii_ACM replied to Can’t connect to ultimate team PC since yesterday
Hi ! They say ; As i check you have one week sanction on your account.So we request you to wait for 1 week. Dardan: Why I got it for?!they ; For the detail we need to escalate the case..
12:30 am, January 4, 2020 Technical Issues
DannySTFC replied to Icon swaps - nationality based on November 8, 2019 11:05AM
Think that could well be the case.
11:30 am, November 8, 2019 Ultimate Team General Discussion
DTCoster666 replied to Ea just sending me the same copy and paste email?!
As mentioned above though, I have not violated the policy at all and have provided evidence/explanation on this. My frustration here is the lack of an actual response from the EA team, not one em..
3:00 pm, June 27, 2020 Technical Issues
BraedenVaile replied to Banned account for mass bidding
I don’t care if you can do nothing more. I will continue to post so other players can see how terrible your customer service and retention is. Banning me for mass bidding players you guys are ridicu..
1:30 pm, January 20, 2020 Technical Issues
AivenMarine replied to Incorrect Login Verification email
Filling out an online form is proving a waste of time. EA are just creating a smokescreen to make you feel the problem is at your end. I bought FIFA 20 for the PS4 on the PS Store on 03/06/20. I ..
10:30 pm, June 8, 2020 Technical Issues
AdamJK222 replied to Did you guys decided which icons you are going to take ? on November 7, 2019 7:46AM
Zanetti unless I get Walker in my red picks today. Then I'll have no clue what to do. Probably the base icon pack in that case.
8:00 am, November 7, 2019 Ultimate Team General Discussion
Adam382005 replied to I submited a case and it got closed
@EA_Cade I did all of this steps when i submitted this case..just please help me
10:00 pm, June 2, 2020 Technical Issues
AULERT replied to Potm Vardy won was awarded Thursday night on November 8, 2019 8:59AM
It is hard to really guess a price, but I think he will be more expensive than you think. He will be decent for sure. Providing he gets a decent passing upgrade, I shall be doing him. The finishing on..
9:00 am, November 8, 2019 Ultimate Team General Discussion
