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EA_Cade replied to İ sell a player but i cant rechieve my coins, what should i do?
Hi @kayanpatates,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to why fifa is quitting suddenly while playing
Hi @vadakumba,Can you give any further information? Is this happening after you score from a cross for instance? -EA Cade
6:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to why am i not able to find any opponent on Fut Champions weekend league
Hi @sebascalde,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to what can we do to take the pack from twitch?
Hi @nikospiazas,Instructions for claiming the pack can be found here: https://twitch.amazon.com/prime/loot/fifa20 -EA Cade
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to we are sorry but there has been an error connecting to fifa 20 ultimate team
Hi @calvinli9461,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to vertify email code
@homlah Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
12:00 am, January 10, 2020 Technical Issues
EA_Cade replied to verify game files fifa 20
Hi @vulinaa,That's really odd, can you try a full uninstall http://bit.ly/ManualOriginUninstall and then redownload to see if that resolves it? -EA_Cade
4:00 pm, January 16, 2020 Technical Issues
EA_Cade replied to unable to login as teen account
Hi @chrisphinton,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to ultimate team server problem
Hi @HUSEYIN_VARTOLUU,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to ultimate team connection lost !!!!
Hi @Axeger_85,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to trainer only displays ‘Action’
Hi @keira160,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
2:30 pm, January 31, 2020 Technical Issues
EA_Cade replied to trade ban
Hi @RadhaKrishna108,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to there was an error accessing server data
Hi @dancebody0203,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if thi..
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to the game wont startup after recent update
Hi @saurs97,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
5:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to the game quick sold a player that wasn't selected
Hi @Sallaco123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, November 22, 2019 Technical Issues
EA_Cade replied to tell me why i live in asia but server is in uk us ....
Hi @Jasonbravo555,You're connecting to a server in the US for that test, that's not the server you play FIFA on. Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type..
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to t fifa 20 ultimate team hacks and sold all players
Hi @LOVROPOLE,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to suspicious email
Hi @Seishin101,If the email came from either an @EA.com or e.EA.com address, it's from us. Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist ..
4:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to super speed lag ps4
Hi @gilmalaguetas,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by..
11:00 pm, November 19, 2019 Technical Issues
EA_Cade replied to still no support options
Hi @IronCharlstar,You may have better luck reaching out to our Twitter support team at @EAHelp, you can also try changing your location on the help site to the US and then refreshing the help site. ..
5:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to squad battles fifa 20
Hi @Seekwithdave,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to skill moves and weak foot traits showing 0 on web app
Hi @footie-god7,Can you ensure you don't have an update on the App? This was supposed to be resolved earlier today. -EA_Cade
7:00 pm, December 13, 2019 Technical Issues
EA_Cade replied to screen showing appear to be damage and cannot be used
Hi @Ruiz020609,Can you press cancel on that screen? You should be able to load the game still. -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to retrieve account information
Hi @NoMercy-0881, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
7:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to refound error
Hi @killthemall86,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:00 pm, June 2, 2020 Technical Issues
EA_Cade replied to really wonder .. who has built this system ? Origin Account Problem!!!!!
Hi @bysayk0,The only way to recover an account to which you don't have access to the email address of is detailed below. Again, these are the only steps you can currently take to recover an account. 1..
7:00 pm, June 11, 2020 Technical Issues
EA_Cade replied to psn ps4 plus not connecting to ea account
Hi @chefmalti,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
5:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to ps4 “you enter a blocked screen” Can’t connect to servers
Hi @andretol95,Sorry for the delay, is this still happening? -EA Cade
12:30 am, March 30, 2020 Technical Issues
EA_Cade replied to pls help me fifa 20 web app glitch
Hi @georgefifa2005,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to offside
Hi @abc1868679007,Do you have any video of this happening by chance so I can get it escalated? -EA_Cade
8:30 pm, February 19, 2020 Technical Issues
EA_Cade replied to odeegard missing
Hi @fifiorz,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, February 28, 2020 Technical Issues
EA_Cade replied to not possible to connect to ea servers with wired connection
Hi @klikklakpPOW,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let m..
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to not getting the reward for comlpleting "Daily Objectives"
Hi @mansyno,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to non-existing email
@ltnt_cupcake Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
11:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to no coins when i sell an item
Hi @TheFIFAboy63,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, December 19, 2019 Technical Issues
EA_Cade replied to new
@Trefke69 Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
5:00 pm, January 11, 2020 Technical Issues
EA_Cade replied to never recieved twitch packs
Hi @andrewhakim,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to national team useage
Hi @mvarone02864,Yup, in some modes you can play as a countries National team. -EA Cade
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to my transfer market isn't working
Hi @craigboylanhot,Please speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter on this, we can't assist with this type of issue via AHQ. -EA_Cade ..
6:00 pm, February 1, 2020 Technical Issues
EA_Cade replied to my one shot challenge is not saving on the companion apo
Hi @farhan1malik,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..
5:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to my fut20 team got deleted without my knowledge
Hi @saifullahbarrie,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to my account is locked and i cant get on fut
Hi @HribsekTV,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
9:00 pm, December 12, 2019 Technical Issues
EA_Cade replied to missing my rewards
Hi @momaarouf,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to missing fifa 20 pack
Hi @rafaellavoura,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to missing an icon swaps token
Hi @BAZJ89,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to mendy 87
Hi @hsnalih,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:00 pm, June 24, 2020 Technical Issues
EA_Cade replied to matchmaking
Hi @KamilTsubasa,The home team is the one with the best connection to the server/opponent, I would recommend improving your latency if you're always the away team. You can try these steps http://bit.l..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to losing conection on fifa 20 pc
Hi @Minvaljensen,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
4:00 pm, January 24, 2020 Technical Issues
EA_Cade replied to kicked out after rivals win get a lose, what is happening
Hi @general-mps,The pack issue is being investigated. Not showing any issues at the moment on our side as far as connectivity goes. I would suggest taking a look at our Connection troubleshooting step..
7:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to keep matching to people very far away
Hi @awad1231,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
3:00 pm, March 27, 2020 Technical Issues
