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EA_Darko replied to draft resulting in loss even though i didn't leave nor diconnect
Hey @TechniproX you can see if you are eligible for a draft token by using the self help tool here: https://help.ea.com/en/self-service/draft-tokens/ For your issues with your connect..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to draft
It sounds like you may be having issues with your connection @hxxb. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/f..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to deleted fifa 20 ultimate team too many times
Hey @samvaizie if you have deleted the club too often then it may be the case that you are unable to create a new one. The best thing to do is to speak with one of our chat suppo..
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to can log after draft disconnect
Hey @XMBxD for any issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You can contact ou..
2:30 pm, January 14, 2020 Technical Issues
EA_Darko replied to apparent latency issue on xbox one x
Hey @Lancifer-PsyChiC would it be possible to share your UO Trace and Xbox connection information with us? The more info that we have the better we can help.Darko
7:00 pm, February 16, 2020 Technical Issues
EA_Darko replied to acuna shapeshifter servers down
It sounds like you may be having issues with your connection @Shuyfol and as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://..
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to [Pro Clubs] - Blank screen when going into Pro Clubs
That's an odd one @griffo2010. Can I ask, what happens when you try to play Pro Clubs, do you see an error of some kind? Also, on what platform are you playing? Darko
5:00 pm, November 21, 2019 Technical Issues
EA_Darko replied to [PC] fifa 20 launcher not working
Hey @Funct110N what is the issue that you are seeing? The more info you can share the better we can help. Darko
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to You lost your connection to EA servers... AGAIN
Hey @vitk0u I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll t..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Wrongly banned from transfer market
Hey all, if you have a TOS sanction on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Wrongly Suspended my FIFA 20 account for 7 days.
Hey @Invoker77 for any TOS related issues you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/ac..
2:00 pm, December 12, 2019 Technical Issues
EA_Darko replied to Wrongfully banned
Hey @BraedenVaile for all issues relating to a TOS sanction you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea..
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Won’t load fifa 20 ultimate team
Hey @Iwasiw_04 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll tak..
11:00 am, February 29, 2020 Technical Issues
EA_Darko replied to Won’t connect to ea server
Hey @punchdrunk217 are you seeing an error message of any kind? From your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubl..
12:30 pm, December 6, 2019 Technical Issues
EA_Darko replied to Why u banned my acount
You will need to speak to our Terms of Service team @joseltu. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-susp..
1:00 pm, April 30, 2020 Technical Issues
EA_Darko replied to Why does my fps cap at 30 fps
Hey @Tsm_Toazt can you provide us with a little more info relating to the issue that you are seeing? Are you seeing it capped at 30FPS in all modes or just certain ones? Darko
11:30 am, February 13, 2020 Technical Issues
EA_Darko replied to Weird FPS in Menu, Cutscenes and everywhere
Hey @AidenV50 sorry to see that you are having issues. Let's start by grabbing a DxDiag so that I can take a look at your system for any issues: https://help.ea.com/tr/help/pc/ho..
1:00 pm, November 13, 2019 Technical Issues
EA_Darko replied to Weekend league
Hey @t8ap11 sorry to say but if you missed the cut off point to join the Weekend Leauge then there is nothing that we can do to change this. Darko
12:30 pm, April 3, 2020 Technical Issues
EA_Darko replied to Web app transfer market still locked after +300 games and 3 month playing
Hey @ll--magician--ll firstly, we don't remove threads from AHQ unless they breach the AHQ User Rules and Guidelines. In relation to your question, the only way to open the web app is..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Web App just cost me 3mil coins
Hey @Ghostbeezy I'm sorry to say that in instances like this there is nothing that we can do for accidental bids, listings or submissions. You can speak with one of our&nbs..
2:30 pm, January 24, 2020 Technical Issues
EA_Darko replied to We're sorry unable to connect to ultimate team
Hey @vssharma556 that it works when you use your hotspot points to a network or ISP issue. If you have gone through our connection troubleshooting steps then it may be worth speaking ..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team
Hey @melihaltiner I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll ..
2:00 pm, January 15, 2020 Technical Issues
EA_Darko replied to WHEN WILL THE EA SERVERS BE BACK UP!!!
Hey @martinsuaste if you are still having issues then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
2:00 pm, December 12, 2019 Technical Issues
EA_Darko replied to Volta mode issue. Problem to login.
Hey @rubinofficial if you continue to see this issue then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
2:30 pm, January 24, 2020 Technical Issues
EA_Darko replied to Unlink/Move PS Account from EA Account
Hey @BamoToast if you have spoken with our live support and they have advised that there is nothing that they can do then I'm sorry to say that there is nothing that we can do on AHQ to chan..
2:30 pm, January 29, 2020 Technical Issues
EA_Darko replied to Unfair ban
Hey @thimes2692 for any TOS related issues you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/a..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Unable to start games in Volta.
Hey @niall509 if you continue to see issues then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
1:30 pm, March 26, 2020 Technical Issues
EA_Darko replied to Unable to retrieve account information. Please try again
Sorry for not seeing this sooner @Afshin_Mutd, from your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting st..
1:00 pm, April 16, 2020 Technical Issues
EA_Darko replied to Unable to link gamertag
Sorry to hear that you are having issues @ChintanM. Can I ask, what is the error message that you are seeing? Could it be a case that you have already linked your Gamertag to an EA account..
9:00 am, November 11, 2019 Technical Issues
EA_Darko replied to Unable to connect to server for fifa
Hey @garydevine901 if you are having issues connectin then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..
2:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to Unable to connect to ea servers on PC platform
It sounds like you may be having issues with your connection @zNEVEl2MORE-. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-u..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Unable to connect to EA Servers (PC)
Hey @Cheez3y if you continue to see this then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to Ultimate team is broken for me, HELP!!
It sounds like you may be having issues with your connection @Hasnain-2Khan. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to Ultimate team disappeared overnight
Hey @willemtrom for missing items you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live support at&n..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to UT DISCONNECTION CONSTANTLY(NOT WIFI OR PS4 PROBLEM)
Hey @ibrahimzyad from your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https:..
4:30 pm, January 16, 2020 Technical Issues
EA_Darko replied to URGENT URGENT URGENT, after escalating my case, this is my last resort
It sounds like you may be having issues with your connection @JPBennett123. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to UO trace
Hey @waseemabdul7 I'm seeing issues with your UO Trace. A Ping best/worst of 100ms or more would be cause for concern and I am seeing differences of up to 577ms on hops on your UO Trace. &nb..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to Twitch Prime Rewards
Hey @Fatss093 if you are missing items that you believe you should have then you will need to speak with one of our chat support advisers who will be able to advise you further. &..
5:00 pm, April 29, 2020 Technical Issues
EA_Darko replied to Transfer market unavailable
Hey @Chieftan_Papi, can you grab me a screenshot of what it is you are seeing when you try to use the transfer market? Darko
4:30 pm, January 13, 2020 Technical Issues
EA_Darko replied to Transfer market access
Hey @TygrrFUT, firstly we don remove posts unless they are in breach of the rules and if that is the case then we will reach out to you. It is most likely the case that your post was marked ..
4:30 pm, December 19, 2019 Technical Issues
EA_Darko replied to Transfer Market blocked unfair!!
Hey @bernardosales if there is a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.c..
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Transfer Market ban
Hey @cssahin if you have a band on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en..
3:00 pm, December 12, 2019 Technical Issues
EA_Darko replied to Transfer Market Ban - What to do if EA refuses to remove ban?
You will need to speak to our Terms of Service team in relation to any ban @AristoKalos05. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to There is a target stability bug for free-kick on joystick
Sorry to hear that you are having issues @Gbenga_mix. Can I ask, with which game are you having the issue? Darko
7:00 am, November 12, 2019 Technical Issues
EA_Darko replied to The game stops during the save - SAVE IS FAILED
Sorry to say @kepinho22 but if your save file is corrupt then there is nothing that we can do to retrieve it. What is the exact error message that you are seeing when this occurs? &nb..
5:00 pm, March 13, 2020 Technical Issues
EA_Darko replied to The ea servers ar unable to process my request fifa 20
Hey @basos19 for connection issues I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshootin..
6:00 am, April 12, 2020 Technical Issues
EA_Darko replied to The Match speed is too fast
Hey @SkilledHatrick I'm not seeing any other issues relating to this, to start with I would suggest taking a look at our Connection troubleshooting steps which you can find here: https:..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to The EA servers are unable to process you request FIFA 20
Hey @Br6mn3ja it like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..
6:00 am, April 12, 2020 Technical Issues
EA_Darko replied to TOTW sbc compensation
Hey @gospodin991 if you are have not received an item back that was promised then the best thing to do is to speak with one of our phone or chat support advisers who will be able t..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to TOS team
Hey @fcf13 the process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/ Click Contact usat the t..
5:00 pm, December 16, 2019 Technical Issues
