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MadRedPirahna replied to Lost draft token
Hello @XKarenexX,If you have connection problems please try Connection Troubleshooting Steps. You can request your draft token HERE.Hope this will help you!
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to LAG!
Hey @K7EVG We will try to find out what can cause this problem. Are you on a wired or wireless connection? Also, What platform are you playing on?
9:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to INSANE DELAY-Slow gameplay
Hey @dzenys95 I'm sorry this is happening to you. The best thing i can advice is to play on wired connection. To reduce some delays try playing on non-rush hours as playing when too many people a..
12:00 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to INSANE DELAY IN WL, RIVALS AND DRAFTS
Hey @Atahann17 We will try to find out what can cause this problem. Are you on a wired or wireless connection? Also, What platform are you playing on?Let's start with power cycling. Turn off your..
5:00 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to I can not connect to ea servers on fifa 20
Hello @JohnTerryslip69 On what platform is this on?Also, what exactly have you tried to solve it?Thank You!/MadRedPirahna
5:00 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to How to reteive sold or traded players/teams.
Hey @sonequinox Sorry, but all SBC submissions are final. Here we are unable to help you with this.Your players were quick sold or sold on transfer market?You can't retrieve players sold on trasf..
6:30 pm, June 29, 2020 Technical Issues
MadRedPirahna replied to Hi i had a problem where they blocked the web app
Hello @ahmeddieff, The best thing to do is speak with one chat support advisers who will be able to take a look at the ban and advise you further.The process to contact ToS team can b..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Help me
Hello @BifocalScroll37 If you get hacked the first thing in my opinion you should do is to reset your secret question on that original account. Hopefully you can do so. If ..
1:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Hacked acount now banned
Hello @harsin3000 Sorry to hear that.Unfortunately here on Answers HQ, We cannot help you with this problem. You will need assistance from EA Support.If you believe that your account has been com..
2:30 pm, June 26, 2020 Technical Issues
MadRedPirahna replied to Gameplay issues
Hey @yossi06 All what I can advise you:If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/repor..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fut champs !!!
Hello @Chuckn001,This is English board of FIFA.If you need help, please edit this post in English or post a new topic in Nederlands FIFA 20 board. You can find it HERE.Fingers Crossed!
6:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Fifa points
Hello You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact ..
10:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Fifa 20 freeze online
Hey @Myshu05 You're getting lag or freezes in all games through Origin? If FIFA is the only game you can try repairing it first. Make sure you're running the game and Origin as an administra..
6:30 pm, June 24, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crashes,blackscreen no error message displayed
Hey @wild12team - Have you had a chance to try repairing FIFA 20 in your Origin Library since these crashes started happening? It's possible there might be corrupted or missing data in the game instal..
11:30 am, June 22, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 companion application
Hey @connorgarthjgfc There isn't anything we can do I'm afraid. You will need to keep playing FUT 20 and eventually you should gain access to the market on the web app. There's no set time frame ..
4:30 pm, June 28, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 always crash out pc
@Norbert9907 Hey, can you try a clean boot before starting the game:http://support.microsoft.com/kb/929135-----------------------------------------------------------------------------------------..
9:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to FUT Champions DC: refund game?
Hello Guys! Earlier, many people reported such an error. It is unknown what is caused. If you want a refund, check this page. Maybe it is still possible: Spoiler (High..
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to FUT 20 Game keeps freezing
Hey @raybold96 Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let us know if this persists.Also you m..
7:30 pm, June 25, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 freezing when start a match
Hey @BotevVratsaFC Unfortunately, your laptop or PC really isn't built to handle FIFA 20. The graphics card is weak for the game, and its integrated graphics chip is below the minimum requirement..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 Crashing on Create a player
Could you post your Computer's DxDiag?To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/You can attach the txt file ..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Engelli hesap
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
10:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Ea just sending me the same copy and paste email?!
Hey @DTCoster666 We can't assist you with account issuses via AHQ.Due to current situation UK phone number is now disabled.Thank You!/MadRedPirahna
3:00 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to EA Servers connection issue
Hey,Sorry to hear that. What platform are you playing on?Are you playing on a wired or wireless connection? Can you please try Connectnion Troubleshooting Steps?Thanks
3:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to EA App issue. Hit clear squad and it instead submitted all my best players as an
@wcs425 Many people report issues like that. It's AHQ forum. We players cannot help you here.Please contact support:https://help.ea.com/
7:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
@ProtestTheHeeroIf this is just a transfer market ban, it will not be transferred to FIFA 21. If you think you have been banned incorrectly you can dispute the ban by following the steps in this artic..
1:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Division rivals rewards mistake
Hello Guys. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Co..
12:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Division Rivals is broken.
Hey @ODZI14 I don't think there is a way to do it. Games are searched just as Cade wrote.Here you have some tips that you may already know but can always be useful:One of the major new aspects wi..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnecting randomly during games xbox
Hey @powerhitter2006 What platform are you playing on?Take a look at Connection Troubleshooting Steps which you can find here.Also, is it possible for you to try a wired connection?Let us k..
2:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to Disconnecting
Hey @MirzDogg The first thing we'd advise is checking out the steps mentioned in the article here. These can help to improve your stability to the EA Servers. Thanks /MadRedPirahna
4:00 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Disconnected FUT Champ
Hey @sushilbha9874y5 Are you on a wired or wireless connection? Also, What platform are you playing on?You could try opening the ports for FIFA. They are listed here: https://help.ea.com/en/help/..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnect in FUT Champs
Hey @ydovgart Is your router far away? Try to move your device as close to your router as possible. A router’s range can be pretty short. The further away from it you are, the more likely it is..
6:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Did ToS help someone ?
Hey @rossonerox21 You get this message if you have been banned from the transfer market for breaking the rules. You can find them here: https://help.ea.com/uk/help/fifa/fifa-rules/If you feel you..
9:30 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Corrupted settings file
Hello @Jiras97Voiceman2 Try this steps: Turn off the PS4 completely when the device is off press and hold the power button. Release it after you’ve heard two beeps: one whe..
1:30 pm, December 29, 2019 Technical Issues
MadRedPirahna replied to Continous lag on weekend league
Hey @ADZH2011 Can you try clearing your MAC Address, and doing a hard reset on your Console? Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn off..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Constant FUT crash on PS4
Hey @MiyagiJole We will try to find out what can cause this problem. Have you had a chance to try restoring licenses on your console?Select Settings > Account Management > Restore Lic..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Connectivity Issues
Hey @julind22 Please contact EA support via live chat or phone call. Advisors can check your account to see what exactly is going on.You can try speaking with an EA Adviser through the conta..
2:30 pm, July 2, 2020 Technical Issues
MadRedPirahna replied to Connect
Hey @soccerflores Can you try clearing your MAC Address, and doing a hard reset on your Console? Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn..
10:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Coins
Hello, Unfortunately, we can not do anything about it here on the forum.The first thing I'd advise is closing/re-opening FUT a couple of times, as this can help to re-sync your team with the serv..
9:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Cheating Player PC
@MASTEROC7_IR If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/report-players-for-cheating-ab..
1:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to Charged for pack pack without opening
Hello. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact..
1:30 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Can’t connect to Ultimate Team
Hey @byPxL If you can, you should try connecting directly with an Ethernet cable rather than wirelessly as this will give a more stable connection.Also try troubleshooting steps from these articl..
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Can’t change email for log in
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistanceClick the following link to get started: https://help.ea.com/en/contact-us/For help with cont..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Cant start games
Hiya, @k9boss15 On what platform do you play?
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Cant sell items
Hey @tessie_l03 Does this happen ingame or via one of the Apps? How long has this been occurring and what platform are you on?Thank You!/MadRedPirahna
5:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Cant connect to ea server (fifa20 ps4)
@Najm141 Hello It should help with solvin your problem: •Restart the modem / router •Disable Firewall:- Click Start → Control Panel → Security and click Windows Firewall.- ..
12:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Cannot launch FIFA 20 PC
@redu313 Hello. I think this may help you with solving your problem: Check if your device meets the hardware requirements. Check if your drivers are up to date. •Clear..
9:30 pm, December 25, 2019 Technical Issues
MadRedPirahna replied to Can't login to EA servers
Great! Thank You for sharing your solution. If you have any more questions, post it here.-----------------------------------------------------------------------------------------------If a post A..
9:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Can't get into ultimate team
Hey @deandjdean Sorry to hear about that. On what platform is this on?If you can log in on other accounts, this indicates a problem with your account. In this case, it's best to contact EA Game A..
7:30 pm, June 29, 2020 Technical Issues
MadRedPirahna replied to Can't connect to FUT
Hey @nikolas192 I would recommend restoring the game licenses in your PS4 settings: Go to Settings > Account Management, and select Restore Licenses. Click O..
8:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Can you get your player back if you accidentally put him in a sbc
Unfortunately we're unable to help with retrieving players that you've submitted in an SBC, we cannot get it back for you. You'll receive in-game warning to warn you that you'll lose the players ..
7:30 am, June 22, 2020 Technical Issues
