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TFZOD
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EA_Aljo replied to Lagging fifa

Hi there, @pmldias1.   Are you still experiencing lag in FIFA? If so, we'll go through some connection troubleshooting and see if we can find out why the lag is happening. Thanks!

7:00 pm, March 30, 2020 Technical Issues

7XhVU
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EA_Aljo replied to Keep getting disconnected from matches on ultimate team

Hi there, @Gtanaka96.   Let's see if we can find out what's going on here. First, what system are you playing on? Also, are you on a wired or wireless connection Thanks!

8:00 pm, January 6, 2020 Technical Issues

k1cin
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EA_Aljo replied to Keep getting disconnected from ea servers fifa 20

Hello, @Wh1TE_mAgiC.   Let's see if we can that disconnect issue to clear up. First, what system are you playing on? Also, do you use a wired or wireless connection?

4:00 pm, December 6, 2019 Technical Issues

3YM0U
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EA_Aljo replied to Keep getting disconnected after winning in the weekend league

Hi there, @capo143.   I'm really sorry for all the frustration with this. Let's see if we can find out what's going on. First, are you on a wired or wireless connection? Also, what system ar..

3:30 pm, March 31, 2020 Technical Issues

OSKua
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EA_Aljo replied to Input delay/button lag/ sluggish gameplay

@jhunze    It looks like you've done a lot of troubleshooting already so we should see the videos you have. You can put them up on YouTube or publish them through your console if you used th..

8:30 pm, May 5, 2020 Technical Issues

KNFLE
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EA_Aljo replied to I won a game of fut champs and it froze

Hi there, @capertilla.   We're not able to modify records. The best I can do is troubleshoot your connection. That's something we should do if you disconnect frequently.

6:30 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to I was winning in futdraft and I got disconnected and I lost

Hi there, @Riodbrasil.   I'm sorry to hear about the disconnect! Was this the first time or does it happen more frequently? Also, did you try the Draft Token tool to see if your account is e..

4:00 pm, March 5, 2020 Technical Issues

seTXd
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EA_Aljo replied to I need help in sum issues

Hi there, @aliamloka20202.   Can you give me some more details? How is the controller not working in FUT? Thanks!

7:00 pm, April 24, 2020 Technical Issues

ngpTk
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EA_Aljo replied to I have massive input delay

Hi there, @imonsterx22.   I'll see if I can help find out what's causing this input lag. First, are you on a wired or wireless connection?

9:00 pm, April 20, 2020 Technical Issues

KcdRU
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EA_Aljo replied to I gave Pele by mistake in an Sbc

Hi there, @IchBinCooljfj.   I'm very sorry, but we can't refund items that have been accidentally submitted to SBCs since there are multiple warnings you'll be losing those items. Please be ..

7:30 pm, June 5, 2020 Technical Issues

TmQM3
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EA_Aljo replied to I can’t play squad battles

Hello, @themegachris16.   I'd like you to try deleting everything, except any career or offline saves, from Customize > Profile > Delete. Let me know if that helps or not. Thanks!

6:30 pm, February 10, 2020 Technical Issues

pfHTU
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EA_Aljo replied to I can’t go on ultimate team without the game crashing

Hi there, @certified_N0nce6,   I'm sorry for all the frustration you're experiencing. Hopefully, the steps below will help -   1. Go to the PS4 Settings > Account Management, and sel..

7:30 pm, March 2, 2020 Technical Issues

w4osf
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EA_Aljo replied to I can’t connect to the servers

Hi there, @bbqrat4dayz.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..

6:00 pm, March 30, 2020 Technical Issues

VD7mi
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EA_Aljo replied to I cant create a new account

Hi there, @al0stora.   If you're seeing this message, it means your PS4 has reached the max number of FUT creations on it. We aren't able to add more. Did you happen to purchase a used conso..

7:00 pm, April 6, 2020 Technical Issues

I8u2j
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EA_Aljo replied to I can't list players on web app

Hi there, @schmi9l.   If you were really busy on the market, it's possible you received a temporary suspension. Were you able to list those players through your console?

6:30 pm, January 28, 2020 Technical Issues

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EA_Aljo replied to I can't connect to the AE servers

Hi there, @tnt2k5.   Did you disconnect just this one time or does it happen more frequently?

5:00 pm, April 6, 2020 Technical Issues

sL3f7
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EA_Aljo replied to I Got Hacked

Hi there, @70916666.   For help with hacked accounts, please see this article: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now. Thanks..

4:30 pm, April 3, 2020 Technical Issues

7UZYa
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EA_Aljo replied to How do I know if my ban is permanent

Hi there, @mystictoon.   Normally, you would receive an email from us stating the details of the ban. You can also contact @EAHelp through Twitter or open a case with a live support adv..

3:00 pm, March 10, 2020 Technical Issues

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EA_Aljo replied to Hi I’ve finished playing fut weekend League on this account public-stranger5 lin

Hi there, @jesusisGODwithus.   Unfortunately, we're not able to modify records. The best I can do is troubleshoot your connection. If you frequently disconnect, we should go through those st..

3:31 am, June 2, 2020 Technical Issues

inroj
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EA_Aljo replied to Hacked ultimate team

Hi there, @zeko2599.   You can get some help with hacked accounts by following the instructions in this article: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin..

4:30 pm, February 25, 2020 Technical Issues

8zHcM
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EA_Aljo replied to Garbage Support

Hi there, @jlarosa10.   It looks like an advisor has responded. When it comes to account recovery, that web form needs to be filled out with accurate information or we won't be able to grant..

5:30 pm, May 1, 2020 Technical Issues

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EA_Aljo replied to Game performance

Hi there, @Jameslee1002.   Can you get some video of this? I'm not quite understanding what the issue is. Thanks!

4:00 pm, April 9, 2020 Technical Issues

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EA_Aljo replied to Game freezing

Hi there, @bigGucciso5a300.   Can you try opening the ports for FIFA? THey're listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get s..

6:00 pm, March 17, 2020 Technical Issues

SRyv0
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EA_Aljo replied to Game diconnected at end of matcg

Hi there, @deatuanx.   I'm really sorry for the frustration with disconnecting. How frequently does that happen? Unfortunately, we can't modify records so the loss will need to remain on you..

8:00 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to GAME DISCONECTS AND SAYS CANT CONNECT TO EA SERVERS

Hi there, @proistamenos13.   It sounds like you're on a wireless connection since you mentioned we shouldn't say to use a wire. Sadly though, being on a wireless connection is the number one..

9:00 pm, December 16, 2019 Technical Issues

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EA_Aljo replied to Fut rivals gameplay very slow and button delay

Hi there, @lord_d9.   Let's see if we can get your slow gameplay and button delay resolved. First, I'd like you to power cycle your equipment with the following steps: unplug your modem..

8:30 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to Fut champions things

Hi there, @mimo1097.   Did this happen in just one match or is it more frequent? Also, we've seen some success with opening ports when it comes to this issue. The ports you need to open are ..

3:00 pm, March 31, 2020 Technical Issues

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EA_Aljo replied to Frendlies still not fixed

Hi there, @nicky582fut.   We're not aware of any issues with Friendlies. Is that the only online mode you're having trouble with? Also, can you check the NAT setting you're on? Which system ..

4:00 pm, March 24, 2020 Technical Issues

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EA_Aljo replied to Fix your servers!

Hi there, @angekeutjiu7.   Let's see if we can find out why you're lagging so much. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!

7:30 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to Fifa compainon app

Hi there, @mitchelln1c2.   Be sure to check your spam/junk folders. Also, if using Gmail, check the Promotions tab. If you still can't find it, open a case with a live support advisor here:&..

4:30 pm, December 10, 2019 Technical Issues

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EA_Aljo replied to Fifa 20: Can't play online with friends

Hi there, @Donsolu_90.   Can you and your friend take a look at the network settings screen on your consoles and let me know what it says for the NAT setting? Thanks!

9:00 pm, April 20, 2020 Technical Issues

lTsDK
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EA_Aljo replied to Fifa 20 review

Hi there, @EthanMcfc2007.   Can you give me some more details on what's happening? Are you disconnecting and lagging frequently? Also, do you play on a wired or wireless connection? Thanks!

7:30 pm, June 19, 2020 Technical Issues

DeFH6
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EA_Aljo replied to Fifa 20 objective week 6 gold fast finish

Hi there, @artemis89fr.   Can you give me some details on what your issue is? Thanks!

7:00 pm, April 21, 2020 Technical Issues

pOG79
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EA_Aljo replied to Fifa 20 lag after update

Hi there, @richie-mccaff.   Let's see if we can find out what's going on with that lag. First, are you on a wired or wireless connection?

10:00 pm, February 13, 2020 Technical Issues

quTci
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EA_Aljo replied to Fifa 20 error

Hi there, @aats87.   Can you give me some more details? What happens when you try to play an online friendly match? Also, are you on a wired or wireless connection? If this just started happ..

4:30 pm, June 26, 2020 Technical Issues

eLOEy
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EA_Aljo replied to Fifa 20 Ultimate pack issues

Hello, @finnkeeffe.   I can understand the frustration with this, but the pack is performing according to its probabilities.

4:00 pm, January 14, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 Online Friendly

Hi there, @lehpi00.   Can you and your friend check the network settings screen on your consoles and tell me what it says for the NAT Type? Thanks!

5:00 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 Montreal : Latencies, Slow gameplay, Delay, bad reactivity

Hi there, @vinskapen.   Let's see if we can find out why you're experiencing so much lag. First, what system are you playing on?

5:30 pm, February 13, 2020 Technical Issues

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EA_Aljo replied to Fifa 20

Hi there, @clarep02.   You can try to change your EA ID by logging into your account at www.origin.com.

7:00 pm, March 26, 2020 Technical Issues

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EA_Aljo replied to FUT market banned - can i create a new squad or...?

Hi there, @Profetorum.   You'll need to play on a different Xbox gamertag, PSN ID or Origin account. Depending on the platform you play on. You also can dispute the action taken on your acco..

10:00 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to FUT WEB app

Hi there, @mdraks007.   Can you tell me what's happening when you try to use the app? Are you getting an error of some sort? Thanks!

6:00 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to FUT Games keep on disconnecting

Hi there, @ishan1089.   I'm really sorry for the frustration with this. Let's start with the basics and see if we can get you to stop disconnecting. I'd like you to power cycle your equ..

3:30 pm, April 28, 2020 Technical Issues

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EA_Aljo replied to FUT Champs DNF

Hi there, @KappaFCC.   I'm really sorry for all the frustration! Let's see if we can find out what's happening. First, are you on a wired or wireless connection? Also, I'd like you to p..

4:30 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to FUT Champions connectivity error

Hi there, @scrappy1818.   How frequently are you disconnecting from matches? Unfortunately, we can't modify records so there's nothing we can do about this particular match. The best we can ..

6:00 pm, January 13, 2020 Technical Issues

jgsny
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EA_Aljo replied to FUT CRASH

Hi there, @PhilchDeluxe.   You can check to see if a replacement Draft Token is available here. If you're frequently disconnecting, we should go through some connection troubleshooting. Woul..

6:30 pm, May 5, 2020 Technical Issues

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EA_Aljo replied to FUT CHAMPS DISCONNECT

Hi there, @reusson117.   Was this the only time you've disconnected or does it happen more frequently? Unfortunately, we're not able to modify records so we can't do anything about the loss...

7:00 pm, April 13, 2020 Technical Issues

FRrtw
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EA_Aljo replied to FUT 20 - Can't Connect

Hi there, @mklinke9.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..

4:30 pm, February 26, 2020 Technical Issues

hBDwi
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EA_Aljo replied to FIFA20 FUT disconnects when I win and gives me a loss

Hi there, @chopalan2013.   Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!

6:00 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 input delay and slow gameplay

Hi there, @bajenwille780. I'm really sorry for all the frustration! Let's see if we can find out why you're lagging so much. Do you have a PC by chance? If so let’s find out how your conne..

7:00 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 PC

Hi there, @Sisterrrrr1.   You just need to load into the Origin client. You will see FIFA 20 in your library and can install from there.

4:30 pm, March 31, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.