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utkarsh_lohray replied to Can't play FUT game cause of captcha challenge
Whenever I start a match, A captcha pops up but doesn't load.The error says,"Please refresh the page.If the verification challenge is not working, your device might not support loading the verificatio..
3:30 pm, June 26, 2020 Technical Issues
nick88msn replied to fifa 20 not starting up
I have the same issue.I installed FIFA 20 both on my XPS 9560 (GTX 1050) and my ROG G20J (GTX 970).On the xps everything works fine.On the Desktop I tried everything. I even deleted all the Visual Stu..
2:00 am, February 19, 2020 Technical Issues
manuelcached replied to Not getting security code in my email on
Same here, I don’t even have the possibility to choose sms or email code.
1:55 am, November 11, 2019 Ultimate Team General Discussion
manuelcached replied to Not getting security code in my email
Same here, I don’t even have the possibility to choose sms or email code.
2:13 am, November 11, 2019 Technical Issues
falilm10 replied to Career mode pregame overlay won’t go away
@EA_Cade I tried clearing the cache, the overlay is still there
7:00 pm, March 24, 2020 Technical Issues
fali_Lm10 replied to Career mode pregame overlay won’t go away
@EA_Cade I tried clearing the cache, the overlay is still there
6:30 am, March 22, 2020 Technical Issues
f3o0x replied to FIFA 20- can’t connect to ea servers
same here is it a major problem or not ? i tried to shut down my internet and computer and deleted cache and all but still cant connect to online servers in europe.
11:00 pm, December 3, 2019 Technical Issues
burco4 replied to FIFA 20 PC - Game goes randomly to window mode
Hi. Was having same problem on Windows 10.Restarting of PC, deleting cache, etc didn't help.Neither disabling notification, origin in-game, focus assistant, updating driver, etc... So I run cmd a..
12:00 pm, April 22, 2020 Technical Issues
beo21 replied to Companion app crash in every minute
Same here ... since iOS 13.4 the bug is for me there. With 13.4.1 it became better but I think it’s related to Apple cache cleanup with iOS 13.x but it’s frustrating indeed A..
7:30 am, May 6, 2020 Technical Issues
Zetseon replied to Can’t login on ea website as well as origin
I have the same problem, I tried reinstalling origin, flushing dns, clean booting, deleting cache and signing in with both email and user ID. Thought I'd try creating another account, that doesn't wor..
8:30 am, April 12, 2020 Technical Issues
Mitrogun replied to fifa 20 gameplay is getting laggy after i play 2 or 3 matches
I reinstalled the game and cleared the cache as you told me , but I still have the same problem .
9:30 pm, April 29, 2020 Technical Issues
MenTHallos replied to Personal settings 1
@EA_Cade Bonjour j'ai le même problème et je viens d'essayer cette méthode mais ça ne marche pas. J'ai déja vider mon cache et rénitialiser ma Xbox (en gardant les sauvegardes) mais rien ne chan..
10:30 am, November 21, 2019 Technical Issues
MadRedPirahna replied to transfer marker doesn't work on the mobile app
hello @denbleeke •Restart the modem / router •Temporarily disable or turn off other devices that use the internet network.•Perform a clean boot •Flush the..
7:30 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to fifa don't work
Hello @ODIOUSCONVULSION •Check if your device meets the hardware requirements. •Check if your drivers are up to date. •Run Origin and game as Administrator •Clea..
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to fifa 20 crashing when going into online games (PC) (xbox controller)
@judedude19 Have you tried reinstalling the game?Make sure your drivers are up to date and your computer meets hardware requirements.Try to open Origin and game as Administrator.Go to your ..
6:30 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Wont Load FUT
Hello @Tqdzfl353oota ! What platform do you play on? Please try this steps: Check internet connectionRestart the modem / router If you play on PC: •Check har..
4:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to My fifa 20 stop updating
Hey @shooterneel Here's what I would try at this stage (just click the links): Manually unistall OriginClear your Origin Data cacheRun CCleanerAfter all that's been done you can reinstall Or..
4:00 pm, June 30, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crash
Hello @Dan_epty •Check if your device meets the hardware requirements. •Check if your drivers are up to date. •Run Origin and Battle for Neighborville as Administrator...
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to Fifa 20 Stuttering
Hey @ceskarepublic Here are some things that might help:1. Turn off the Origin in-game Overlay in the Origin Launcher, and any other Overlays you might be using such as Discord, or Nvidia GeForce..
6:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Cant connect to ea server (fifa20 ps4)
@Najm141 Hello It should help with solvin your problem: •Restart the modem / router •Disable Firewall:- Click Start → Control Panel → Security and click Windows Firewall.- ..
12:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Cannot launch FIFA 20 PC
@redu313 Hello. I think this may help you with solving your problem: Check if your device meets the hardware requirements. Check if your drivers are up to date. •Clear..
9:30 pm, December 25, 2019 Technical Issues
LoneHunter9876 replied to Match start error (CAPTCHA)
I have the same exact problem, I tried to change my isp, my ip, dns address, clearing origin cache, and still no avail. I hope you're SOLVING the problem and not just giving us some troubleshooting ad..
7:30 pm, June 24, 2020 Technical Issues
ItzSphinx replied to BUG Captcha
Captcha BugI still keep getting the same damn captcha and I can't solve it what is that I gotta do the picture right or something like that but its bugged help! On the Webapp I tried logging out, chan..
8:30 pm, January 16, 2020 Technical Issues
Funct110N replied to [PC] fifa 20 launcher not working
@EA_Darkofifa 20 launcher not launching1. fifa 20 launcher runs2. i click on play3. the fifa 20 application launches and goes up to 20% CPU usage4. after 15 seconds it goes to 0% usage5. the fifa appl..
5:00 pm, April 28, 2020 Technical Issues
Flavianski24 replied to Age Restriction?
@EA_Cade Thanks for help , right now it's working i cleared the cache and was not working but i don t know how when i logged in on answers.ea a message apperead like ur acc has been upgraded to older ..
11:30 pm, March 27, 2020 Technical Issues
EA_Darko replied to Green lights on the main menu and error ce-34878-0 (ps4)
Hey @Telkiesky6 this error is a PS4 error to say that the software crashed, best thing to do is to try the following steps: Restart your console: Turn off your console and then turn it ba..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to Freeze on “Connecting to eas server” tl
Hey @guisantos200213 can you take a couple of minutes to try the following steps: Restart your console: Turn off your console and then turn it back on. Make sure your game software i..
1:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to FIFA 20 (X Box One) - Game keeps freezing following a recent update
Hey, sorry to see that you are having issues @BurboBoys. In a situation such as this, the first thing to do is ensure that your console and game are fully up to date. If that makes no di..
2:30 pm, February 27, 2020 Technical Issues
EA_Cade replied to the game wont startup after recent update
Hi @saurs97,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
5:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to game lagging pls help
Hi @Haxish4BetterAim,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
6:00 pm, December 13, 2019 Technical Issues
EA_Cade replied to fifa20 closing
Hi @antilatrina33,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_ClearHave you also tried repairing the game by right clicking it in the Orig..
2:00 pm, March 11, 2020 Technical Issues
EA_Cade replied to fifa 20 gameplay is getting laggy after i play 2 or 3 matches
Hi @Mitrogun,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
6:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to fifa 20 crashing after latest update
Hi @Versyta123,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
7:30 pm, March 31, 2020 Technical Issues
EA_Cade replied to [PC] game crashes when looking for rivals in Ultimate team
Hi @OperationSWAGy,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
7:30 pm, March 31, 2020 Technical Issues
EA_Cade replied to Tried deleting cache files to fix a white screen, but ended up with no games.
Hi @phagma,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
5:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to Sound, video and gameplay issue
Hi @sam_wallace147,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
10:00 pm, February 26, 2020 Technical Issues
EA_Cade replied to Sorry an error occurred!! Web app
Hi @Heelal15,Have you tried clearing your browsers cache http://bit.ly/Clear_Cache_Browser? -EA_Cade
7:30 pm, January 22, 2020 Technical Issues
EA_Cade replied to Post patch lag and stutter
Hi @Conductz10,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
7:00 pm, November 20, 2019 Technical Issues
EA_Cade replied to PC FUT possible GPU failure causing loss of focus on window
@jsbloo That's really odd, can you get me a video of this happening please?Can you also try these steps and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cad..
9:00 am, November 29, 2019 Technical Issues
EA_Cade replied to PC Crashing after launching FIFA 20
Hi @Dodgy_Gabe,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
5:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to Origin Client Terminated Error
Hiya @aahaan77 Can you run through these steps please: Close Origin completely by right clicking the Origin system tray icon and selecting Exit. Make sure that Orig..
5:00 pm, June 4, 2020 Technical Issues
EA_Cade replied to Online problem
Hi @XxhubertusxX,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to Manager career mode $$ bug
Hi @KrisFKT,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
7:30 pm, November 20, 2019 Technical Issues
EA_Cade replied to I can't connect in fifa after update
Hi @F3innN,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
7:30 pm, March 31, 2020 Technical Issues
EA_Cade replied to Game keeps freezing
Hi @samir1678ahuja,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
3:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to Game crashes FIFA 20 PC
Hi @mexynuke,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
9:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Freeze when open
Hi @mariusgabriell67,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
6:30 pm, December 21, 2019 Technical Issues
EA_Cade replied to Fifa 20 won't launch after clicking play on the launcher(PC)
Hi @cloudcld,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
2:30 pm, March 19, 2020 Technical Issues
EA_Cade replied to Fifa 20 doesn't open when i press play after update
Hi @SuperEpic1616,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to Fifa 20 crashing when entering match on pro clubs
Hi @OIs18,I've seen this happen with certain boots/kits in game. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
6:30 pm, March 10, 2020 Technical Issues
