Search
Search
MadRedPirahna replied to My FUT CLub hacked
Hello @MMD0302006 I'd check out this article which shows you how to re-secure your account and how you can report any missing content.Thank You!/MadRedPirahna
6:00 pm, June 24, 2020 Technical Issues
MadRedPirahna replied to Mon compte est banni
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
1:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to Missing cards on fut
Hey there,For missing content, We would advise that you open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/ or contacting @EAHelp through Twitter. They'll we able look..
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Missing Player
Hey @marcomessi17 If the player is still missing, and if you haven't already, please speak with the Support Team through the contact us site here. They will be able to open a case to investi..
10:00 am, June 24, 2020 Technical Issues
MadRedPirahna replied to Lost packa
Hello,If you're missing content you'll need to speak with an advisor:https://help.ea.com/in/You can also contact @EA Help on Twitter
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Losing connection to EA Servers. Help!
Hello @dymd3z,On what platform do you play?Ethernet cable will give a more stable connection.You should also try troubleshooting steps in the following articles:https://help.ea.com/article/connection-..
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Latency weakness
Hello @sady793 On what platofrm do you play?If the game is showing latency issues on FIFA 20, I would recommend giving our connection troubleshooting a try to see if it improves the connection.ht..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Keeps saying I have the wrong password
@lgbtisnotforme Sorry for the delay. Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://h..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to I got hacked and lost 500k
Hello @ytyt566yhhgtj,Sorry to hear about this.If you haven't already, please speak with an EA Adviser through the contact site here. They will be able to look into your issue and provide yo..
6:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to How to reteive sold or traded players/teams.
Hey @sonequinox Sorry, but all SBC submissions are final. Here we are unable to help you with this.Your players were quick sold or sold on transfer market?You can't retrieve players sold on trasf..
6:30 pm, June 29, 2020 Technical Issues
MadRedPirahna replied to Hi i had a problem where they blocked the web app
Hello @ahmeddieff, The best thing to do is speak with one chat support advisers who will be able to take a look at the ban and advise you further.The process to contact ToS team can b..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Help me
Hello @BifocalScroll37 If you get hacked the first thing in my opinion you should do is to reset your secret question on that original account. Hopefully you can do so. If ..
1:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Hacked acount now banned
Hello @harsin3000 Sorry to hear that.Unfortunately here on Answers HQ, We cannot help you with this problem. You will need assistance from EA Support.If you believe that your account has been com..
2:30 pm, June 26, 2020 Technical Issues
MadRedPirahna replied to Hacked account
Hello @danilodzz To contact EA ToS team please follow these steps: 1. Visit https://help.ea.com/en/ 2. Choose "Help with a game" 3. Choose FIFA 20 4.&nbs..
4:00 pm, April 28, 2020 Technical Issues
MadRedPirahna replied to Hacked
Hello, @RRkeKoke1 Just like @EA_Cade said, if your account got hacked please make contact with an EA Game Advisor via https://help.ea.com/en/contact-us/ or at @EAHelp on TwitterF..
6:00 pm, April 28, 2020 Technical Issues
MadRedPirahna replied to Gameplay issues
Hey @yossi06 All what I can advise you:If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/repor..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Game won’t connect to EA servers
Hello @petrahegedus If you try logging in with another account (if possible) is this account able to login?Please try re-linking your account, via the steps here. Sometimes this is required ..
5:00 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Futmas Mendy
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance with missing content.Click the following link to get started: https://help.ea.com/en/contact..
11:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fut draft token not given
Hello @Miki1999266 I'm sorry, but If the self-service tool denied you a draft token then it is not possible to receive one.It looks like you may having issues with your connection. Check the foll..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Fut 20 Xbox, players desapear from my ultimate team
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.ea.com/en/contact-us/.For help with co..
9:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Fifa points
Hello You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact ..
10:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Fifa fut 20
@miss_potter90Hello! If you haven't recidived your rewards you should contact a Game Advisor.https://help.ea.com/pl/Best regards,MadRedPirahna
5:00 pm, January 7, 2020 Technical Issues
MadRedPirahna replied to Fifa 2020
@amkoirmo1 Sorry for the delay.Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.e..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 gets stuck in 'connecting to EA servers' menu
Hello @Luchija_Madara Sorry for the delay. Is this still happening?If so, please take a look at Conectivity Troubleshooting Articles:http://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crash
Hello @Dan_epty •Check if your device meets the hardware requirements. •Check if your drivers are up to date. •Run Origin and Battle for Neighborville as Administrator...
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to Fifa 20 always crash out pc
@Norbert9907 Hey, can you try a clean boot before starting the game:http://support.microsoft.com/kb/929135-----------------------------------------------------------------------------------------..
9:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa
Hi @ahmtkr61 On what platform do you play?When you have the chance could you try the steps in this thread?https://answers.ea.com/t5/Technical-Issues/Fifa-20-No-Commentary/td-p/8240841Keep us post..
8:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to FUT Champions DC: refund game?
Hello Guys! Earlier, many people reported such an error. It is unknown what is caused. If you want a refund, check this page. Maybe it is still possible: Spoiler (High..
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to FIFA 2020 BLACK SCREEN
Hey @pedroxam Let's start by running the System File Checker in Windows 10 to look for any issues: https://support.microsoft.com/en-ie/help/4026529/windows-10-using-system-file-ch..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 freezing when start a match
Hey @BotevVratsaFC Unfortunately, your laptop or PC really isn't built to handle FIFA 20. The graphics card is weak for the game, and its integrated graphics chip is below the minimum requirement..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 Crashing on Create a player
Could you post your Computer's DxDiag?To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/You can attach the txt file ..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Engelli hesap
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
10:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to EA App issue. Hit clear squad and it instead submitted all my best players as an
@wcs425 Many people report issues like that. It's AHQ forum. We players cannot help you here.Please contact support:https://help.ea.com/
7:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
@ProtestTheHeeroIf this is just a transfer market ban, it will not be transferred to FIFA 21. If you think you have been banned incorrectly you can dispute the ban by following the steps in this artic..
1:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Division rivals rewards mistake
Hello Guys. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Co..
12:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Disconnecting
Hey @MirzDogg The first thing we'd advise is checking out the steps mentioned in the article here. These can help to improve your stability to the EA Servers. Thanks /MadRedPirahna
4:00 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Disconnected FUT Champ
Hey @sushilbha9874y5 Are you on a wired or wireless connection? Also, What platform are you playing on?You could try opening the ports for FIFA. They are listed here: https://help.ea.com/en/help/..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Did ToS help someone ?
Hey @rossonerox21 You get this message if you have been banned from the transfer market for breaking the rules. You can find them here: https://help.ea.com/uk/help/fifa/fifa-rules/If you feel you..
9:30 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Connectivity Issues
Hey @julind22 Please contact EA support via live chat or phone call. Advisors can check your account to see what exactly is going on.You can try speaking with an EA Adviser through the conta..
2:30 pm, July 2, 2020 Technical Issues
MadRedPirahna replied to Connection to server
Hey @stefanziad You need to have a Nintendo Switch account to play online. If you don’t have this subscription, you won’t be able to access online gameplay features.
9:00 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to Coins
Hello, Unfortunately, we can not do anything about it here on the forum.The first thing I'd advise is closing/re-opening FUT a couple of times, as this can help to re-sync your team with the serv..
9:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Cheating Player PC
@MASTEROC7_IR If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/report-players-for-cheating-ab..
1:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to Charged for pack pack without opening
Hello. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact..
1:30 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Change passwird on fifa 20
Hello @reecemc29 To update the email on your account please see the instructions in this link: https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password/..
1:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Can’t connect to Ultimate Team
Hey @byPxL If you can, you should try connecting directly with an Ethernet cable rather than wirelessly as this will give a more stable connection.Also try troubleshooting steps from these articl..
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Can’t change email for log in
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistanceClick the following link to get started: https://help.ea.com/en/contact-us/For help with cont..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Cant connect to ea server (fifa20 ps4)
@Najm141 Hello It should help with solvin your problem: •Restart the modem / router •Disable Firewall:- Click Start → Control Panel → Security and click Windows Firewall.- ..
12:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Cannot launch FIFA 20 PC
@redu313 Hello. I think this may help you with solving your problem: Check if your device meets the hardware requirements. Check if your drivers are up to date. •Clear..
9:30 pm, December 25, 2019 Technical Issues
MadRedPirahna replied to Can't get into ultimate team
Hey @deandjdean Sorry to hear about that. On what platform is this on?If you can log in on other accounts, this indicates a problem with your account. In this case, it's best to contact EA Game A..
7:30 pm, June 29, 2020 Technical Issues
MadRedPirahna replied to Banned from transfer market after account got hacked
Hello @yakaka ! If you want contact with EA support you nedd to follow the steps in this link: https://help.ea.com/en/help/faq/contact-ea-help/ Spoiler (Highlight to rea..
5:30 pm, December 27, 2019 Technical Issues
