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MadRedPirahna replied to Unbelievable game delay and button lag !!
Hey @loma001 Sorry to hear you're experiencing connection issues.That's called speed up lag and it's caused by packet loss. In your UO Trace you can see the % loss column, those need to be at 0 o..
11:00 am, June 23, 2020 Technical Issues
MadRedPirahna replied to Unable to Login with my son's account
Hey @TwinsBroJedi When setting up a child account, you will get the following message: While you can use Origin to launch and play your favorite games, please note that this limited access a..
2:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Transfer market ban - TOS?
Hey there! The absolute quickest way is to check EAHelp on Twitter. That being said, the forum is also a great place to highlight & provide information about issues, particularly application bugs...
11:00 am, June 22, 2020 Technical Issues
MadRedPirahna replied to Transfer Market Locked
Hey @jokowiout There isn't anything we can do I'm afraid.You simply need to just keep playing FUT 20 and eventually you should gain access to the market on the web app. There's no set time frame ..
9:00 am, June 25, 2020 Technical Issues
MadRedPirahna replied to Totw upgrade
This is some kind of bug. We can't help you here. Please contact EA support. https://help.ea.com/
6:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Problems
@Proodos77 Problems may be on your side too.On what platform do you play? Please try steps in this links ( Choose your platform): BasicTroubleshooting Advanced Troubleshootin..
7:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Problem conecting to the Ea. Server
Hey @danielgreate Sorry to hear you're experiencing connection issues. Here are some steps you can try:https://help.ea.com/pl/help/console/connection-troubleshooting-advanced-playstation/The..
10:30 am, June 23, 2020 Technical Issues
MadRedPirahna replied to PC crash when viewing pack catalog
Hello @MidsizeBuffalo Sometimes game files can become corrupt or create issues. Especially after incomplete downloads/installation or game updates, problems can start occurring.Try repairing your..
10:30 am, June 28, 2020 Technical Issues
MadRedPirahna replied to Online season lost points due to EA Servers!
Hello @sahil092006,Unfortunately, it is not possible to refund the points.Take a look at Connection Troubleshooting Guide - HEREAlso check more advanced steps for PS4 - HEREYou can speak with a Game A..
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to My fifa 20 stop updating
Hey @shooterneel Here's what I would try at this stage (just click the links): Manually unistall OriginClear your Origin Data cacheRun CCleanerAfter all that's been done you can reinstall Or..
4:00 pm, June 30, 2020 Technical Issues
MadRedPirahna replied to My FUT acc was hacked
Hey @Alielsaka_Ozil11 If you suspect someone has hacked your account, please use the steps in this article on EA Help Page: https://help.ea.com/en-gb/help/account/i-think-somebody-hacked-my-origi..
5:00 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to Multiple Errors EA and Fifa 2020
Hey @TwistedP00ner Sorry to hear that.Have you already triead clearing cookies or another browser?You can also choose to contact an EA game advisor through social media:- Twitter- FacebookThank Y..
5:30 pm, June 28, 2020 Technical Issues
MadRedPirahna replied to Mon compte est banni
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
1:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to Missing player
Hey @scotishlions In the case of missing content, please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the Following Link to get start..
8:00 am, June 22, 2020 Technical Issues
MadRedPirahna replied to Missing Player
Hey @marcomessi17 If the player is still missing, and if you haven't already, please speak with the Support Team through the contact us site here. They will be able to open a case to investi..
10:00 am, June 24, 2020 Technical Issues
MadRedPirahna replied to MICHAËL ESSIEN 87 Card
@Dapster1993 There are 3 diffrents icons variants of him.Here is the picture. ..
7:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Latency weakness
Hello @sady793 On what platofrm do you play?If the game is showing latency issues on FIFA 20, I would recommend giving our connection troubleshooting a try to see if it improves the connection.ht..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Keeps saying I have the wrong password
@lgbtisnotforme Sorry for the delay. Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://h..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to INSANE DELAY-Slow gameplay
Hey @dzenys95 I'm sorry this is happening to you. The best thing i can advice is to play on wired connection. To reduce some delays try playing on non-rush hours as playing when too many people a..
12:00 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to INSANE DELAY IN WL, RIVALS AND DRAFTS
Hey @Atahann17 We will try to find out what can cause this problem. Are you on a wired or wireless connection? Also, What platform are you playing on?Let's start with power cycling. Turn off your..
5:00 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to I got hacked and lost 500k
Hello @ytyt566yhhgtj,Sorry to hear about this.If you haven't already, please speak with an EA Adviser through the contact site here. They will be able to look into your issue and provide yo..
6:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to How to reteive sold or traded players/teams.
Hey @sonequinox Sorry, but all SBC submissions are final. Here we are unable to help you with this.Your players were quick sold or sold on transfer market?You can't retrieve players sold on trasf..
6:30 pm, June 29, 2020 Technical Issues
MadRedPirahna replied to Hi i had a problem where they blocked the web app
Hello @ahmeddieff, The best thing to do is speak with one chat support advisers who will be able to take a look at the ban and advise you further.The process to contact ToS team can b..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Help me
Hello @BifocalScroll37 If you get hacked the first thing in my opinion you should do is to reset your secret question on that original account. Hopefully you can do so. If ..
1:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Hacked acount now banned
Hello @harsin3000 Sorry to hear that.Unfortunately here on Answers HQ, We cannot help you with this problem. You will need assistance from EA Support.If you believe that your account has been com..
2:30 pm, June 26, 2020 Technical Issues
MadRedPirahna replied to Hacked account
Hello @danilodzz To contact EA ToS team please follow these steps: 1. Visit https://help.ea.com/en/ 2. Choose "Help with a game" 3. Choose FIFA 20 4.&nbs..
4:00 pm, April 28, 2020 Technical Issues
MadRedPirahna replied to Gameplay issues
Hey @yossi06 All what I can advise you:If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/repor..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Futmas Mendy
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance with missing content.Click the following link to get started: https://help.ea.com/en/contact..
11:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fut 20 Xbox, players desapear from my ultimate team
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.ea.com/en/contact-us/.For help with co..
9:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Fifa points on amazon
You bought a product from an uncertain site. If the code was incorrect then you may have been cheated. In this case, you should contact amazon support. If the code was correct and activated, your purc..
8:30 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Fifa points
Hello You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact ..
10:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Fifa fut 20
@miss_potter90Hello! If you haven't recidived your rewards you should contact a Game Advisor.https://help.ea.com/pl/Best regards,MadRedPirahna
5:00 pm, January 7, 2020 Technical Issues
MadRedPirahna replied to Fifa Points not received
@benedictojmsb Hello How much time has passed since your payment? If your points do not appear in about 48 hours, you should write to support because there were similar problems before. The..
9:30 pm, December 25, 2019 Technical Issues
MadRedPirahna replied to Fifa 2020
@amkoirmo1 Sorry for the delay.Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.e..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 transfer market ban
@TommmmmC33 Your transfer market won't be banned in FIFA 21.Do you have any more questions?-----------------------------------------------------------------------------------------------If a post..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 gets stuck in 'connecting to EA servers' menu
Hello @Luchija_Madara Sorry for the delay. Is this still happening?If so, please take a look at Conectivity Troubleshooting Articles:http://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 freeze online
Hey @Myshu05 You're getting lag or freezes in all games through Origin? If FIFA is the only game you can try repairing it first. Make sure you're running the game and Origin as an administra..
6:30 pm, June 24, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crashes,blackscreen no error message displayed
Hey @wild12team - Have you had a chance to try repairing FIFA 20 in your Origin Library since these crashes started happening? It's possible there might be corrupted or missing data in the game instal..
11:30 am, June 22, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 companion application
Hey @connorgarthjgfc There isn't anything we can do I'm afraid. You will need to keep playing FUT 20 and eventually you should gain access to the market on the web app. There's no set time frame ..
4:30 pm, June 28, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 always crash out pc
@Norbert9907 Hey, can you try a clean boot before starting the game:http://support.microsoft.com/kb/929135-----------------------------------------------------------------------------------------..
9:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 Stuttering
Hey @ceskarepublic Here are some things that might help:1. Turn off the Origin in-game Overlay in the Origin Launcher, and any other Overlays you might be using such as Discord, or Nvidia GeForce..
6:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to FUT club deleted.
Hey @FiFaHero555 AHQ is a player-to-player self help forum, we do not have access to customer accounts and billings. Don't hesitate to reach EA Customer Support about this problem. They shou..
7:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to FUT Champions DC: refund game?
Hello Guys! Earlier, many people reported such an error. It is unknown what is caused. If you want a refund, check this page. Maybe it is still possible: Spoiler (High..
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to FUT 20 Game keeps freezing
Hey @raybold96 Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let us know if this persists.Also you m..
7:30 pm, June 25, 2020 Technical Issues
MadRedPirahna replied to FIFA20 stuck on opening credits since latest update- PC
Hey @adm_gn_aladeen Try using Repair Game1. Select My Game Library in Origin.2. Right-click on the game title.3. Select Repair Game. If this does not solve the problem, bring the game to its..
10:30 am, June 11, 2020 Technical Issues
MadRedPirahna replied to FIFA20 ULTIMATE TEAM CONNECTION PROBLEM ON PC (ORIGIN)
Hi @DDDhehehe Were you able to connect before or have you always had this issue? Do you have any other EA games and if so are you able to connect to the servers for these games? Thank Y..
2:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 freezing when start a match
Hey @BotevVratsaFC Unfortunately, your laptop or PC really isn't built to handle FIFA 20. The graphics card is weak for the game, and its integrated graphics chip is below the minimum requirement..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE
Hello @vishnupradhan At first I would recommend trying These Steps from PlayStation. Also, the PS4 might be overheating due to be in a closed space, so moved it to a more open space so it wo..
11:00 am, June 27, 2020 Technical Issues
MadRedPirahna replied to Engelli hesap
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
10:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Ea just sending me the same copy and paste email?!
Hey @DTCoster666 We can't assist you with account issuses via AHQ.Due to current situation UK phone number is now disabled.Thank You!/MadRedPirahna
3:00 pm, June 27, 2020 Technical Issues
