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EA_Cade replied to FUT Champs Opponent Quit but I get Loss
Hi @MrGrandCru,That would indicate that you were the party that dropped connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to FUT Champs Disconnect during win
Hi @Ghostbeezy,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
4:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to FUT Champs
Hi @itsgreig123,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to FUT Champions game not updated
Hi @simonexxx288xxx,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to FUT Champions DC: refund game?
If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is entirely a..
4:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to FUT Champions - wins not given
Hi @chocolatetruffle,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to FUT CHAMP BUG??
Hi @plachtacek,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
4:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to FUT 20 web app
Hi @xxBELIKEALEXxx,It looks like you're logging in on the wrong account, if you're logging in with the same information as you are here - there is nothing on this account. See the post here for more i..
10:30 pm, December 17, 2019 Technical Issues
EA_Cade replied to FUT 20 cannot connect
Hi @sameermalikshaik,Sorry for the delay, is this still happening? -EA Cade
3:00 pm, April 2, 2020 Technical Issues
EA_Cade replied to FUT - Signed a player, not appeared in Squad
Hi @MCGribble2,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to FIFA20 keep crashing since new update
Hi @SCA_packmanch,Are you scoring from a cross when this happens by chance? We're tracking an issue with that at the moment. -EA Cade
3:00 pm, April 2, 2020 Technical Issues
EA_Cade replied to FIFA20 :Can't play with a friend online we both have PS4 pro :(
Hi @Lugstar1,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to..
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to FIFA disconnected FUT weekend league
Hi @abc1247671195,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
5:00 pm, May 2, 2020 Technical Issues
EA_Cade replied to FIFA POINTS redeemed on origin never appeared in-game.
Hi @obzenmc,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter. -EA_Cade
3:30 pm, December 7, 2019 Technical Issues
EA_Cade replied to FIFA Disconnecting 1/31/2020
Hi @ModLegendary,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..
6:30 pm, January 31, 2020 Technical Issues
EA_Cade replied to FIFA Connectivity 1/31/2020
Hi @ModLegendary,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..
8:30 pm, January 31, 2020 Technical Issues
EA_Cade replied to FIFA 20 wont let me invite a friend to game, option is shaded out?
Hi @cdcjunior,What system is this happening on and where are you inviting them from? -EA Cade
4:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to FIFA 20 is not loading to play.
Hi @Arthurcadete,What's happening when you try to play? -EA_Cade
5:30 pm, March 21, 2020 Technical Issues
EA_Cade replied to FIFA 20 installation in progress
Hi @Aishaa_1303,Hiya, that's indicative of a corrupted install - have you tried deleting the app and then restarting the install? -EA_Cade
4:00 pm, December 19, 2019 Technical Issues
EA_Cade replied to FIFA 20 freezes ingame
@Tommeke10111996 Hiya, I'm not seeing any similar reports of this a the moment. Can you get us a video of this happening by chance? -EA Cade
12:00 pm, April 5, 2020 Technical Issues
EA_Cade replied to FIFA 20 crash on startup on PC with memory dump
Hi @stappek,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade
7:30 pm, April 8, 2020 Technical Issues
EA_Cade replied to FIFA 20 Ultimate Freezes PC
Hi @Kurtz_Darny,Is this happening in FUT or Pro Clubs? Can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers instal..
11:00 pm, November 14, 2019 Technical Issues
EA_Cade replied to FIFA 20 Squad Battles Win to Loss
Hi @JUVE1987ADP,That's odd, did you happen to notice if the loss actually recorded in your W/L/D record? Has this happened since? -EA_Cade
3:00 pm, December 21, 2019 Technical Issues
EA_Cade replied to FIFA 20 PS4 stuck at connecting to ea servers.
@threeredbulls Hiya, is this still happening? -EA_Cade
9:00 am, January 29, 2020 Technical Issues
EA_Cade replied to FIFA 20 ONLINE SEASONS CONSISTENT LAG
Hi @Gilloociraptor,If you look at hop 6 on your UO Trace you shoot up 100ms and you lose 10% of the data sent. This is happening before you reach EA servers, I would share these results with your ISP...
4:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to FIFA 20 Freezing mid game
Hi @chromecorleone21,What system is this happening on? -EA Cade
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to FIFA 20 Exits to Desktop with No Error
Hi @mrbluezmanvx9,Sorry for the delay, is this still happening? -EA_Cade
10:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to FIFA 20 EA connection
Hi @BlackEagle844,What system is this happening on? -EA_Cade
3:30 pm, January 3, 2020 Technical Issues
EA_Cade replied to FIFA 20 Crashing - PS4/Xbox One
Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved: PSN ID/Gamertag Platform ISP Shou..
8:00 pm, February 28, 2020 Technical Issues
EA_Cade replied to FIFA 20 Companion App - can't login, verification code never arrives
Hi @scottyb13587,I do apologize that we missed you when you made your original post! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for..
12:00 am, December 10, 2019 Technical Issues
EA_Cade replied to FIFA 20 Career mode BUG with swapped teams
Hi @vladislav_ysl,Sorry for the delay, does this happen every time you load Europa League standings in that save?Does this happen in all saves or just this one? -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to FALSE DNF (v2.0)
Hey there, in a FUT Champions match the player who dropped connection is given the loss. There isn't a way to reverse this or replay the match, we can only try preventing it from happening by strength..
10:30 pm, June 13, 2020 Technical Issues
EA_Cade replied to Error with FIFA Fut. SBC. National pride Spain.
Hi @S1nex,Currently that SBC needs to be completed from the console, not the companion or web apps. It's been sent up for investigation. -EA_Cade ..
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Error when submitting SBC
Hi @YapperCan,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that says Squad Update or FUT Squad Update. Then let me know if this persi..
5:00 pm, December 6, 2019 Technical Issues
EA_Cade replied to Error to open FIFA 20 on PC
Hi @Jonspadeto,Can you ensure you have all available Windows updates installed and let me know if this persists?Also, disabling programs like MSI Afterburner/ Geforce Experience can prevent this from ..
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to Error message: an error has occured in the following application (CE-34878-0)
Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved: PSN ID/Gamertag Platform ISP Shou..
7:00 pm, February 28, 2020 Technical Issues
EA_Cade replied to Error connecting to fifa 20 ultimate team
Hi @antrikos90B,Sorry for the delay, was out of office. Is this still happening? -EA_Cade
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Error When using the FUT 20 Transfer Market
Hi @ABP-JAKE,That sounds like you may have hit some form of bot detection, if you place a high amount of bids in a short amount of time this can happen. Unfortunately the only option is to simply wait..
3:30 pm, February 22, 2020 Technical Issues
EA_Cade replied to Ea servers error
Hi @simsim2013,Sorry for the delay, is this still happening? -EA_Cade
6:00 pm, December 5, 2019 Technical Issues
EA_Cade replied to Ea account won’t connect to ps4
Hi @dragonglory1052,What happens when you try to follow these steps http://bit.ly/Link_your_gamertag? -EA_Cade
10:00 pm, March 21, 2020 Technical Issues
EA_Cade replied to ERROR MARKET ULTIMATE TEAM
Hi @pludtron,Sounds like you hit a form of bot detection, were you making a lot of bids just before this happened? -EA_Cade
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to EAS FC Catalogue update 1 appears to be damaged and cannot be used
Hey all, All you'll need to do until this is resolved is press cancel on that screen. Please let me know if that doesn't resolve the issue for you. -EA_Cade ..
9:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to EA servers crashed while I was winning during weekend league and it gave me an L
Hi @abatedhalfling8,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to EA Servers disconnect for no reason during a game
Hi @JacksonMagic101,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
3:00 pm, March 18, 2020 Technical Issues
EA_Cade replied to EA CRASHED ON ME!!!!!
Hi @Talaleid22,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
4:00 pm, December 14, 2019 Technical Issues
EA_Cade replied to Draws when others rage quit
Hi @richie-mccaff,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
5:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to Downloading and applying online squads
Hi @s1siyaz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
2:30 pm, January 29, 2020 Technical Issues
EA_Cade replied to Doing a good job 👍🏾
@jovitheman wrote: I have one question, why do I have to watch an other persons replay or celebration? It’s a bit annoying to force someone to watch something that they just saw or can w..
2:30 am, June 2, 2020 Technical Issues
EA_Cade replied to Division Rivals keeps Crashing FIFA 20
@19td19td If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is..
2:00 pm, March 21, 2020 Technical Issues
EA_Cade replied to Disconneting Mid game.
Hi @oocraigo,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
8:30 pm, January 4, 2020 Technical Issues
