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EA_Cade replied to Looses Wins
Hi @ZubiN1987,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..
2:00 pm, March 21, 2020 Technical Issues
EA_Cade replied to Logged off of Mobile App - Didn't get FUT Champions push
Hi @duarteh5,Can you redeem the points on the console? You have about 20 hours left to register. -EA Cade
4:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Late Game Disconnection
Hi @OgPeteBone,That's no fun, what system is this happening on? -EA Cade
7:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Larsson moments for 126k
Hi @jordam1401,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer marke..
9:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to Kicks me out of ultimate team when i try to submit an sbc
Hi @scottishcant,Is this on the web/companion app or the console? -EA_Cade
7:30 pm, January 10, 2020 Technical Issues
EA_Cade replied to Kicked out of Fifa 20
Hi @MetroWriter755,Sorry to hear that, what system is this happening on? -EA Cade
4:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Kicked from FUT, lost game
Hi @Heavenwarrior26,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
4:00 pm, January 30, 2020 Technical Issues
EA_Cade replied to Keyboard commands are not doing what they were set for
Hi @BoDiE2003,Hiya, if you delete the Personal Settings file in Customize - Profile - Delete does this still happen? -EA_Cade
3:00 pm, November 13, 2019 Technical Issues
EA_Cade replied to Items stuck in transfer market
Hi @brock92266,This still happening? -EA Cade
6:30 pm, June 23, 2020 Technical Issues
EA_Cade replied to It opened the packs on its own ... I want the credits back on fifa20
Hi @smaicol14,Sorry, what exactly are you saying happened? -EA_Cade
7:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Issue with web app
Hi @Allexyhno,This is being investigated right now by the FIFA team. -EA_Cade
7:30 pm, December 13, 2019 Technical Issues
EA_Cade replied to Issue accepting online friendly on ps4
Hi @avfc1310,That's really odd, this happens even if the game is running? If so can you make sure both of you are fully updated? -EA_Cade
3:30 pm, January 30, 2020 Technical Issues
EA_Cade replied to Invalid Account on XBOX
Hi @FocusShrine,Sorry to hear it, is this still happening? -EA Cade
2:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to Incorrect transfer operation
Hi @MonsterMash08,We have never been able to replicate an issue with the companion or web app buying or listing an item for a price other than it was set at by the user. If there were a bug with the t..
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to Incorrect result in weekend league
Hi @Sri_balaji1993,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pr..
9:30 pm, April 14, 2020 Technical Issues
EA_Cade replied to In CareerMode goals happen even after the end of the game
Hi @kaadji81,Does this actually happen 75% of the time? I just attempted this several times and was unable to replicate it. -EA_Cade
6:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to I sold Mbappe, Varane and Lewandowski and got no coins in return.
Hi @Ziadisdaman10,Please reach out to us via Twitter at @EAHelp so we can gather some information from you on this to get this resolved. Unfortunately I cannot assist with this over Answers HQ. ..
7:30 pm, February 13, 2020 Technical Issues
EA_Cade replied to I received the wrong packs for my squad battles rewards
Hi @kylelochan,I'm showing that you finished Gold 2 and received the appropriate rewards. -EA_Cade View in thread
11:00 pm, March 3, 2020 Technical Issues
EA_Cade replied to I put icon (Berkamp) in market for 600k but sold for 68K
Hi @aljneral,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market ..
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to I lost last match from Weekend League for 14 wins when score was 5-5 in min 100
Hi @Thunder8770,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..
2:30 am, June 2, 2020 Technical Issues
EA_Cade replied to I lost in fut even that he is exit
Hi @Aziz_alkandri,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to I keep disconnecting from ea
Hi @yooolloooooooooo,Sorry for the delay, is this still happening? -EA_Cade
5:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to I have downloaded fifa 20 on ps4. Game installing is stuck at 19%
Hi @wild369spider,Sorry to hear it, is this still happening? -EA Cade
6:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to I had riyad mahrez before i close the game then he disappeard PLAYERS DISAPPEAR!
Hi @shabrawy55,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to I can’t log into the fifa 20 companion app
Hi @keithbyrne2015,Sorry for the delay, is this still happening? -EA Cade
5:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to I can’t buy anybody or sell and wasn’t given a warning
Hi @yttggffddfvvb,What platform is this happening on? -EA Cade
2:30 am, June 2, 2020 Technical Issues
EA_Cade replied to I can't connect to EA Servers on PS4
Hi @denixius,I'm not showing any issues with your account that would prevent you from connecting. Is this happening when you launch FIFA or when you try to connect to FUT? -EA..
3:30 pm, February 22, 2020 Technical Issues
EA_Cade replied to I am unable to connect to companion app.
Hi @jcostello1122,Do you have a cogwheel icon in the top corner? Click that and make sure you're on the right persona. It's also possible you haven't earned access yet, but you should after playing so..
8:00 pm, June 5, 2020 Technical Issues
EA_Cade replied to I am unable to connect my companion fifa app to my secondary playstation profile
Hi @JordMawsy,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
10:30 pm, November 23, 2019 Technical Issues
EA_Cade replied to I Just entered to fifa 20 ut from ps4 but companion doesnt work
Hi @324684deniz,Can you provide a screenshot of the message you're getting on the companion app please? -EA_Cade
3:30 pm, December 21, 2019 Technical Issues
EA_Cade replied to Hi, My online seasons won’t allow me on as it’s displaying “your account does no
Hi @owaingw,The only time I've seen that exact message appear is when the account doesn't have an Xbox Live membership or they have a communication ban from Microsoft - either way you're going to want..
9:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Help me please
Hi @CGoodwin98,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Having the same problem, it’s kicking me in FUT. says it can’t connect toEAserve
Hi @NandoSalazar082,Can you tell us what system this is happening on? -EA Cade
4:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to HELP FUT CHAMPS
Hi @LegendJDuarte,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
2:30 am, June 2, 2020 Technical Issues
EA_Cade replied to Green premier league overlay
Hi @NardDogg333,That's a new one for me, was this just one match or constantly there? What mode is this happening in? -EA_Cade
10:00 pm, December 10, 2019 Technical Issues
EA_Cade replied to Goal keeper moving out of goal
@LadderThe1st Hey there. I'm not seeing any similar reports of this, is there any way you can get us a video of this happening? -EA Cade
11:00 pm, June 4, 2020 Technical Issues
EA_Cade replied to Glitched and sold my 200,000 player for 30k grrr
Hi @nathanjhodg,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mark..
5:30 pm, March 13, 2020 Technical Issues
EA_Cade replied to Game won't install on my Xbox!
Hiya @dazmurph. Xbox support has an article up here with some steps on this error code. Can you run through them and get back to us? -EA_Cade
10:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to Game won't end
Hi @gandsxbox1,Sorry to hear this, usually when this happens it's caused by a disconnect during the match data reporting that causes a hang. This link http://bit.ly/SelfServiceFUTDraft will walk you t..
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to Game froze at full time after winning
Hi @cataq112,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
4:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to Game disconecting
Hi @Barendarende,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..
9:00 pm, January 3, 2020 Technical Issues
EA_Cade replied to Game crashes on all platforms when scoring from a cross.
Hi @Petoes_K,Is this a header from a cross or any cross goal? This isn't happening to all players is why I'm asking. -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Game crashed on FUT champs match loading screen
Hi @jacobclews,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to Game crash after scoring a header
Hi @M1cho_R1zo,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
2:00 pm, March 21, 2020 Technical Issues
EA_Cade replied to Futchamps problem
Hi @GoEnzoHD,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
8:30 pm, February 4, 2020 Technical Issues
EA_Cade replied to Futchamps disconnect
Hi @xXMOZZAXx0,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to Fut sqaud update
Hi @BaraSquad,Sorry to hear it, what system is this happening on? -EA_Cade
7:30 pm, February 13, 2020 Technical Issues
EA_Cade replied to Fut champs wins not counting
Hi @Charlezpander,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
3:00 pm, February 22, 2020 Technical Issues
EA_Cade replied to Fut champs wins
Hi @beesben,I'm showing you're correctly on 13 wins. If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replaye..
4:00 pm, May 2, 2020 Technical Issues
EA_Cade replied to Fut champs disconnect
Hi @downtown023,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..
7:30 pm, March 31, 2020 Technical Issues
