FIFA 20

Hi @olichadders,This usually happens when one of the parties in the match is on an IPv6 connection. I would recommend you both checking your console network settings to see if you're on IPv4 or 6. ..

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Ultimate team log in

Hi @omarfehr,Sorry to hear it. What system is this happening on? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Ultimate team deleted

Hi @Sparky-Wwfc,Are you saying that you logged into the PC version of FIFA 20 or the Web App? -EA_Cade

6:00 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Ultimate team access error

Hi @Gunneirsta,I'm not showing anything blocking you on our side, is this still happening? -EA Cade

6:30 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Trouble conect my son to fut

Hi @missshealy,What exactly is happening when he tries to connect to FUT? -EA_Cade

3:30 pm, December 21, 2019 Technical Issues

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EA_Cade replied to Transfers

Hi @nichan99,Is this still happening? -EA_Cade

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Transfer market not connect

Hi @Feldmi91,Sorry for the delay, is this still happening? -EA_Cade

9:00 pm, November 11, 2019 Technical Issues

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EA_Cade replied to Transfer market freeze cost me 200000 coins

Hi @raybuff91,We have never been able to replicate an issue with the companion or web app listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the t..

11:00 pm, March 4, 2020 Technical Issues

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EA_Cade replied to Transfer Targets

Hi @finleyziemba,Sorry for the delay, is this still happening? -EA Cade

6:00 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Transfer Market

@amitmohanm We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market ..

5:30 am, December 27, 2019 Technical Issues

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EA_Cade replied to There was a problem communicating with the Fifa Ultimate Team Servers.

Hi @NinjaKillerzz21,Is this happening when you connect to FUT or when you search the market? -EA_Cade

3:00 pm, January 17, 2020 Technical Issues

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EA_Cade replied to There was a problem communicating with the FIFA Ultimate Team servers.

Hi @POLORLAX,Were you spamming a ton of bids just before this happened? You may have triggered a form of bot detection. -EA Cade

9:00 pm, April 21, 2020 Technical Issues

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EA_Cade replied to There was

Hi @phibzxbox,Sorry for the delay, that sounds like something triggered a form of bot detection with your account. Is this still happening? -EA_Cade

8:00 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Thats not fair

Hi @ameralomari12,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

10:00 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Technical problem

Hi @aaron5512,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

2:30 pm, February 7, 2020 Technical Issues

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EA_Cade replied to Team sheet disappeared

@fconnolly05 Just to confirm, you're not able to scroll to it by highlighting the team sheet inside Career Mode and using the thumbstick? -EA Cade

4:30 pm, June 27, 2020 Technical Issues

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EA_Cade replied to Team of the year voting

Hi @tbcra2013,What's happening when you try to vote? -EA_Cade

6:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Team of the week moments not appearing as special cards

Hi @TranceRain,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

4:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to THERE WAS AN ERROR COMMUNICATING WITH the fifa ultimate team servers. Please try

Hi @billylch,Does this just happen after heavy trading activity or is it any time you attempt to do an SBC? -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Summer Showdown Vote server problem HELP!!

Hi @united81085,Sorry for the delay, not seeing any issues with this SBC reported on our side. Is this still happening? -EA Cade

4:00 pm, June 26, 2020 Technical Issues

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EA_Cade replied to Stuck on loading screen

Hi @luka133153,What system is this happening on? -EA Cade

8:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Stuck at pre-match drill in My Career Mode

@biffakwok Hello! Is this happening before a specific match or all of them? Can you sim that match and try loading the next one? -EA_Cade

9:30 pm, March 22, 2020 Technical Issues

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EA_Cade replied to Squad battles

Hi @Rahmanesy1,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

10:30 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Sorry an error occurred!! Web app

Hi @Heelal15,Have you tried clearing your browsers cache http://bit.ly/Clear_Cache_Browser? -EA_Cade

7:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to Sold RTTF Sancho for 27k

Hi @Liuhaonan4518,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ma..

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Slow, Leggy, Button Delay FIFA 20 DU Connection Dubai

Hi @akhtarmaitla,Sorry to hear it, what system is this happening on? -EA Cade

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Server is trash

Hi @terrencechan0407,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Server disconnecting after every match

Hi @aenima6969,What system is this happening on? -EA_Cade

4:30 pm, March 7, 2020 Technical Issues

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EA_Cade replied to Sbc moderator mistake

Hi @jlisac,You currently need to complete the National Pride SBC's on the console and not the app, we're aware and working on a resolution. -EA_Cade

6:00 pm, March 10, 2020 Technical Issues

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EA_Cade replied to Sbc error

Hi @lipp1833,Are you attempting it on the App? Can you try submitting it on the console and let me know if that works? -EA_Cade

3:00 pm, March 13, 2020 Technical Issues

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EA_Cade replied to Sbc Ligue 1

Confirmation from the FIFA team just came back: Cyprien only appears in the Player Pick "Ligue 1 Conforama SBC Reward 2" which went live today at 6 PM GMT. If you completed the player pi..

9:00 pm, February 19, 2020 Technical Issues

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EA_Cade replied to Says I’m still using trial when I’m not

Hi @BeastManMania,Sorry to hear it. Is this still happening now? -EA_Cade

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to SBCs not visible on companion app or website

Hi @YashG10,You'll need to complete some basic SBC's like that one before the rest of them unlock. -EA_Cade View in thread

2:00 pm, January 11, 2020 Technical Issues

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EA_Cade replied to SBC not working.

Hey all, This issue with the companion/web app is also effecting the National Pride SBC's, the FIFA team are aware and investigating at the moment. In the meantime you can still complete these SBC's f..

11:00 pm, November 26, 2019 Technical Issues

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EA_Cade replied to SBC banned for 15 hours and counting

Hi @supafunkyone,As far as I'm aware, there is no such thing as an SBC ban. What happens when you attempt to submit an SBC? -EA Cade

11:00 am, June 5, 2020 Technical Issues

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EA_Cade replied to SBC Ban/Bug

Hi @Roomonster,What system is this happening on? -EA Cade

12:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Robbed of Win Fut Champs WL?

Hi @mitchsweg,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Reward packs disappearing

Hi @gmorris86,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, February 14, 2020 Technical Issues

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EA_Cade replied to Request to approve change of club name

Hi @GamerOfSmartType,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Randomly getting disconnected mid game in FUT champs

@Balzzey If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is ..

4:30 pm, January 12, 2020 Technical Issues

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EA_Cade replied to Randomly disconnected in division rivals matches

Hi @UTon007,Sorry to hear it. What system is this happening on? -EA Cade

2:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Quitters

Hi @KGI_Kliko,Thanks for the feedback, I'll see that it gets to the right teams. Currently, if your game session is interrupted the game will determine based on several factors whether the game is rec..

9:30 pm, March 3, 2020 Technical Issues

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