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EA_Cade replied to Online, can't play online without paid xbox account

Hi @99turino,You'll need an active Xbox Live Gold membership to play online with other players. -EA Cade

4:00 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Online unavailable?

Hi @Thorison_7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

4:30 pm, January 16, 2020 Technical Issues

Jurmk
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EA_Cade replied to Online seasons no opponent found

Hi @khaledhossam85,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..

5:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to Online seasons matches disconnects

Hi @ItayHaDE,Sorry to hear that, what system are you playing on? -EA_Cade

1:30 pm, March 14, 2020 Technical Issues

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EA_Cade replied to Online season game keeps freezing

Hi @begleyAFC,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..

7:00 pm, April 18, 2020 Technical Issues

pvdez
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EA_Cade replied to Online problem

Hi @XxhubertusxX,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Online pro 1 appears to be damaged

Hi @gitsyjo,If you delete the Pro under Customise - Profile - Delete you should be able to recreate it. -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Online play with some kind of a glitch

Hi @Dan12Kings,Check your accessibility settings on the main menu, make sure you don't have the text to speech box ticked. -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Online play - Required privilege issue

Hi @gaffermichael,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let ..

8:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Online modes not working, Your account does not have the required privlege.

Hi @pehorts,That's usually related to an Xbox Live Gold membership expiring, have you been in contact with Xbox Support on this? You can check your membership status here: http://bit.ly/XboxMembership..

4:30 pm, June 4, 2020 Technical Issues

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EA_Cade replied to Online issues when playing matches in fut champion and rivels

Hi @dude3522,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

5:00 pm, November 22, 2019 Technical Issues

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EA_Cade replied to Online friendly issues solution 2020

Hi @Tillyabduls,Thanks for sharing! -EA Cade

4:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Online friendly issue fifa 20

@doronde78 Hiya, what system are you playing on? -EA_Cade

8:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Online friendlies won’t load

Hi @willie117,What system is this happening on? -EA Cade

5:30 pm, June 20, 2020 Technical Issues

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EA_Cade replied to Online friendlies results unsynchronized

Hi @CCarvalho171984,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

5:00 pm, December 20, 2019 Technical Issues

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EA_Cade replied to Online friendlies ps4

Hi @turtinjo,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to..

5:00 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Online friendlies

Hi @JimRW19,I believe you need to press Y (Triangle on PS4) to toggle the squad updates on/off on the squad select screen. -EA_Cade

3:30 pm, March 21, 2020 Technical Issues

0N1mo
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EA_Cade replied to Online fifa 20 ultimate team stamina issue online season also

Hi @sbnfar,Are you playing with Overload Ball Side/Constant Pressure tactics enabled? -EA Cade

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Online conection error

Hi @shumy900,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..

4:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Online competition payouts

Hi @bbeemster591,Your Division Rivals rewards are capped to the highest rank in the division you started that week in if you went from a lower to a higher division. Example: Started the week in Diviso..

4:00 pm, January 16, 2020 Technical Issues

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EA_Cade replied to Online button press delay/input lag

Hi @waqypaqy,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

9:30 pm, April 7, 2020 Technical Issues

HUNly
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EA_Cade replied to Online Seasons, Invitations Not Working

Hi @gr8dbailey,Are you game sharing? -EA Cade

3:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Online Seasons Freeze

Hi @begleyAFC,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..

9:30 pm, April 22, 2020 Technical Issues

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EA_Cade replied to Online Friendlies PS4 Bug?

Hi @osustu99,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a Career mode save file. Then let me know if this persists? ..

9:00 pm, December 12, 2019 Technical Issues

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EA_Cade replied to One to watch pepe still 85 rated?

Hey all, Just checking in, were your OTW's updated correctly? -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to Offtopic Question

Hi @chegevarrra,You can't post on the FIFA forum if your account doesn't own FIFA 20. The account you're posting with here does not have FIFA 20 associated with it. -EA Cade

3:30 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Odegard Objective + SBC

Hi @ChikenPooo,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offe..

4:30 pm, February 12, 2020 Technical Issues

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EA_Cade replied to Odegaard sbc

Hi @isyankarsevdali,Sorry, what do you mean exactly? -EA_Cade

5:00 pm, February 11, 2020 Technical Issues

WTKel
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EA_Cade replied to Oceania Servers for Fifa

Hi @NakedAssassin91,There is a data center in Sydney. Can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade ..

3:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Objecyive not completed

Hi @aragon6789,I've completed those myself without issue, can you be more specific as to the ones you're having trouble with please? -EA_Cade

3:00 pm, February 27, 2020 Technical Issues

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EA_Cade replied to Objectives cannot be completed

Hi @billaros,I'm not seeing any other reports of this, were you able to get this one completed? -EA_Cade

5:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Objectives Not Registering

Hi @DeaneBeane,I'm not showing any issues with these objectives currently being tracked. Any chance you can get us a video of the objective being completed in game but not showing completed after in F..

9:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Objectives

Hi @hega1998,Are you using midfielders who are CAM,CM,CDM's or are you playing out of position players? That Objective won't update unless you have someone in the correct position completing it. ..

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Not sending email so I can reset my password

Hi @newell126890,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

5:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Not receiving squad battle rewards fifa 20

@nareshdm Hi there, those rewards go out Sunday at Midnight GMT. -EA_Cade

12:30 am, January 20, 2020 Technical Issues

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EA_Cade replied to Not receiving match earnings or rival points

Hi @coolblackhawk,Does exiting FUT and reentering update your Coins/XP/Rivals points? -EA_Cade

5:00 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Not receiving XP for Squad Battles

Hi @steffanvoss,You don't receive XP for just playing a game, you gain XP for completing objectives during the game. -EA_Cade

3:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Not my log in email

Hi @MBEmbles,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Mak..

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Not letting me complete suda Americana squads

Hi @Emmbo17,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pers..

5:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Not getting wins on FIFA ULTIMATE TEAM CHAMPIONS when my opponents back out

Hi @ALEXMARTIN245,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

3:00 pm, January 25, 2020 Technical Issues

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EA_Cade replied to Not getting security code

Hi @MagicBang123,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

7:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Not getting packs

Hi @Kieran2481,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Not getting my weekly packs?

Hi @itssTheFlash,Weekly packs have now ended. More information here: https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers -EA_Cade ..

11:00 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Not getting my packs!!

Hi @rolleboiii,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Not connected

Hi @gerron26,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Mak..

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Not connect to fifa 20 ea server

Hi @juanisrael7,I'm not showing anything on your account that would prevent you from connecting. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://..

8:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to Not being credited for challenges

Hi @booney1996,The ball needs to clear the keeper and land inside the goal, it cannot bounce or roll across the goal line. -EA_Cade

7:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to Not been given my weekend league access

@xnzsrta5b1yi If you redeemed FUT Champions access last week you would have been qualified for the last weekend's competition. I'm showing that you qualified for access and then played 0 games. ..

8:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Not active in game error message on screen for entire game

Hi @PlainApple8,Sorry for the delay, was out of office when this was posted. Are you still seeing this message appear? -EA_Cade

4:00 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Not able to rescue Weekend League entrance

Hi @cotoxx1,That's a display bug we're working on, if you redeem now you'll still be placed into the weekend league currently happening. -EA Cade ..

6:30 pm, May 1, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.